Workforce Management Analyst

Insight Global
Philadelphia, Pennsylvania
Shift: Monday-Friday 8:30-5:00 PM 3 month contract to hire This person is working in a very large call center environment with over 300 phone associates, 30 supervisors, and 6 group managers. The W...

Posted: 2 days ago

Analyst, Workforce Management II

Hyundai Capital America
Irvine, California
Summary: The Analyst, Workforce Management II is responsible for supporting and analyzing all aspects of multi-site workforce management activities in support of servicing operations including schedu...

Posted: 3 days ago

Aspect Analyst (Workforce Management and Dialer Administrator)

Hyundai Capital America
Plano, Texas
SUMMARY: This position is primarily responsible for the daily dialer administration duties including campaign setup and changes, monitoring and reporting. This position will also manage the work forc...

Posted: 4 days ago

Aspect Analyst (Workforce Management and Dialer Administrator)

Hyundai Capital America
Atlanta, Georgia
SUMMARY: This position is primarily responsible for the daily dialer administration duties including campaign setup and changes, monitoring and reporting. This position will also manage the work forc...

Posted: 4 days ago

Workforce Management Analyst- Health IT

Northrop Grumman
Woodlawn, Maryland
Description  Where will you find innovation and technology? Right here at Northrop Grumman Corporation.  Northrop Grumman Information Systems sector is seeking a Customer Service Analyst to join o...

Posted: 9 days ago

Workforce Management Analyst- Health IT

Northrop Grumman
Woodlawn, Maryland
Description  Where will you find innovation and technology? Right here at Northrop Grumman Corporation.  Northrop Grumman Information Systems sector is seeking a Customer Service Analyst to join o...

Posted: 9 days ago

Navy Workforce Management Analyst

Whitney, Bradley & Brown, Inc.
Arlington, Virginia
JOB TITLE: Navy Workforce Management Analyst PROJECT OVERVIEW: The office of the Department of the Navy Chief Information Officer (DON CIO) leads the Department of the Navy (DON) in establishing, c...

Posted: 9 days ago

Workforce Management Specialist

Company Confidential
Atlanta, Georgia
Professional. Financial. Personal. Overview The Work Force Management Specialist provides support to overall workforce schedule development, implements schedules and ensures staffing levels coincide...

Posted: 5 days ago

Director of Traffic/Workforce Management - Minnetonka

UnitedHealth Group
Minnetonka, Minnesota
Description: Our mission in Workforce Management is to be: Trusted Advisors who consistently deliver cost-effective solutions while balancing strategy with risk and compassion to delight our employee...

Posted: 4 days ago

Supervisor - Traffic - Workforce Management - Overland Park, KS

UnitedHealth Group
Overland Park, Kansas
Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the indus...

Posted: 9 days ago

Director of Workforce Management

Center Partners
Fort Collins, Colorado
The Director of Workforce Management (WFM) will be responsible for the overall strategy and management of Workforce Managers and the Scheduling, Real Time Adherence (RTA) and Global Queue Analyst (GQA...

Posted: 9 days ago

Workforce Analyst

Airlines Reporting Corporation
Arlington, Virginia
The Workforce Analyst manages and/or balances service levels for the call center across workgroups and products according to service level and cost goals; the focus is to create positive experiences f...

Posted: Today

WORKFORCE ANALYST - DETROIT, MI

The Home Depot Home Services
Detroit, Michigan
POSITION PURPOSE - This position will be responsible for the analysis of the key factors driving staffing and labor costs. Strong analytical skills and the ability to work independently are essential ...

Posted: Today

CALL CENTER WORKFORCE ANALYST

Company Confidential
Columbus, Ohio
AC Lens is a leading optical online retailer, and wholly owned subsidiary of National Vision, Inc. (NVI). National Vision is the fourth largest optical retailer in the United States, operating more th...

Posted: Today

CUSTOMER SERVICE WORKFORCE ANALYST

Company Confidential
Columbus, Ohio
AC Lens is a leading optical online retailer, and wholly owned subsidiary of National Vision, Inc. (NVI). National Vision is the fourth largest optical retailer in the United States, operating more th...

Posted: Today