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Audio Secretary / Personal Assistant - Insurance

Woodgate and Clark

West Malling, Southern
3 days ago
West Malling, Southern
3 days ago

Job Title: Audio Secretary
Location: West Malling, Kent
Salary: Competitive
Job type: Full time, Permanent
Woodgate & Clark is a dynamic, highly responsive commercial loss adjusting business with over 45 years' experience. We are a trusted and secure provider of commercial loss adjusting services to major commercial insurers and its clients represent a major segment of the UK commercial insurance market.
Our core focus is delivering professional standards of technical excellence and superior levels of customer care. We have a passion for service delivery which sets us apart in our field.
The Role
We are looking for an experienced audio secretary to provide secretarial and administrative support to our Loss Adjusters in the handling of a mixed portfolio of Material Damage and Liability Claims.
You should have demonstrable experience in a similar role and the ability to work on your own initiative and prioritise your workload.
Key Responsibilities:
  • Provide secretarial support to Loss Adjuster(s) to include all aspects of typing, amending and issuing of documentation, including submission for approval.
  • Create and save all correspondence, maintaining electronic & paper files to ensure claims are up to date during the lifecycle of the claim.
  • Record and update all information ensuring data accuracy in the processing of all claims.
  • Ensure first contact, initial appointment and follow up visits are arranged as required; if contact is non-responsive chase on behalf of the Adjuster to proactively manage Loss Adjuster's diary.
  • Assist with incoming call queries, provide relevant basic assistance, update the adjuster and escalate more complex/technical queries for the adjuster to answer.
  • Diarise reviews and manage daily tasks to assist the adjuster in meeting all service standards in accordance with Insurer requirements.
  • Liaise with Loss Adjuster and enter timesheets promptly on the database to record time spent for billing and monitoring purposes.
  • Review outstanding fees list and issue follow up correspondence to Insurers for payment.
  • Work as part of a team, to support others when necessary, provide cover if required to foster a team working environment.

Key Requirements:
  • Ability to work on own initiative
  • Ability to demonstrate attention to detail
  • Ability to work as an individual and as part of a team
  • Excellent customer service and communication skills
  • A positive attitude and a proactive approach to solving problems
  • Able to co-ordinate a variety of actions concurrently
  • Ability to work to given targets

Benefits
  • Competitive salary dependent on level of experience & qualifications
  • Pension
  • 20 days holiday + bank holidays

Please click on the APPLY button to send your CV and Cover Letter for this role.
Woodgate & Clark operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, age, politic opinions or trade union membership.
Candidates with the relevant experience or job titles of; Secretary; Audio Secretary; Personal Assistant may also be considered for this role.
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Audio Secretary / Personal Assistant - Insurance

Woodgate and Clark

West Malling, Southern
3 days ago
West Malling, Southern
3 days ago

Job Title: Audio Secretary
Location: West Malling, Kent
Salary: Competitive
Job type: Full time, Permanent
Woodgate & Clark is a dynamic, highly responsive commercial loss adjusting business with over 45 years' experience. We are a trusted and secure provider of commercial loss adjusting services to major commercial insurers and its clients represent a major segment of the UK commercial insurance market.
Our core focus is delivering professional standards of technical excellence and superior levels of customer care. We have a passion for service delivery which sets us apart in our field.
The Role
We are looking for an experienced audio secretary to provide secretarial and administrative support to our Loss Adjusters in the handling of a mixed portfolio of Material Damage and Liability Claims.
You should have demonstrable experience in a similar role and the ability to work on your own initiative and prioritise your workload.
Key Responsibilities:
  • Provide secretarial support to Loss Adjuster(s) to include all aspects of typing, amending and issuing of documentation, including submission for approval.
  • Create and save all correspondence, maintaining electronic & paper files to ensure claims are up to date during the lifecycle of the claim.
  • Record and update all information ensuring data accuracy in the processing of all claims.
  • Ensure first contact, initial appointment and follow up visits are arranged as required; if contact is non-responsive chase on behalf of the Adjuster to proactively manage Loss Adjuster's diary.
  • Assist with incoming call queries, provide relevant basic assistance, update the adjuster and escalate more complex/technical queries for the adjuster to answer.
  • Diarise reviews and manage daily tasks to assist the adjuster in meeting all service standards in accordance with Insurer requirements.
  • Liaise with Loss Adjuster and enter timesheets promptly on the database to record time spent for billing and monitoring purposes.
  • Review outstanding fees list and issue follow up correspondence to Insurers for payment.
  • Work as part of a team, to support others when necessary, provide cover if required to foster a team working environment.

Key Requirements:
  • Ability to work on own initiative
  • Ability to demonstrate attention to detail
  • Ability to work as an individual and as part of a team
  • Excellent customer service and communication skills
  • A positive attitude and a proactive approach to solving problems
  • Able to co-ordinate a variety of actions concurrently
  • Ability to work to given targets

Benefits
  • Competitive salary dependent on level of experience & qualifications
  • Pension
  • 20 days holiday + bank holidays

Please click on the APPLY button to send your CV and Cover Letter for this role.
Woodgate & Clark operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, age, politic opinions or trade union membership.
Candidates with the relevant experience or job titles of; Secretary; Audio Secretary; Personal Assistant may also be considered for this role.
K
K

Associate, Catastrophic Injury, 0-4 years' experience

Kennedys Law

24 days ago
24 days ago

Kennedys is looking for an Associate to work on a high quality caseload for some of the largest motor insurers in the UK, dealing with the complex issues associated with high value and catastrophic injury claims.

Team

Kennedys’ Birmingham Liability team handle pre and post litigation work including small, large loss, fast and multi-track employers’ and public liability claims. They also advise on motor liability matters involving road traffic incidents, catastrophic injury, occupational disease matters and complex liability issues across all sectors.

Our Birmingham Personal Injury team is headed up by Partner Ian Davies. Ian is supported by his fellow Partner Mark Walsh, who the successful candidate will assist and report to directly. Mark handles a broad selection of complex, large and catastrophic loss motor cases.

Clients

  • Insurers
  • Corporate self-insured
  • Liability adjusters
  • Brokers

Cases

  • Motor

Required experience

  • 0-4 years’ litigation experience of motor defence work, ideally some experience of large loss claims, including assessing liability, analysing medical reports and reviewing medical records
  • Previous client contact and attendance at business development events
  • Experience of negotiation.

About Kennedys

Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 2,200 people worldwide across 42 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field.

Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.

We’re a fresh-thinking firm, and we’re not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.

What do we have to offer?

We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you’ll be involved in exciting and stimulating work, where your input will make a difference.

Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable,straightforward, supportive and distinctive. Our values are at the core of who we are and what make us a great firm to work with and for.

We develop careers in an innovative and collaborative global environment, with our values at the core. We believe that supporting individual growth and development puts us in the best position to attract and retain talented individuals. Regardless of role or level, everyone has access to virtual learning to help you develop your skills, wherever you are in the world. A variety of other exciting opportunities are available including secondments to clients and our global offices as well as a comprehensive benefits package (details are available upon request).

We’ve created a culture based on client service, professional excellence, hard work and trust. We deeply value the relationships we build with our clients and we know that they value our warm, friendly human approach. We are here to provide answers, recommendations, strategy and tactics.

Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.

*Where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.

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Job Type

full-time

Posted

3 days ago

Description


Job Title: Audio Secretary

Location: West Malling, Kent

Salary: Competitive

Job type: Full time, Permanent

Woodgate & Clark is a dynamic, highly responsive commercial loss adjusting business with over 45 years' experience. We are a trusted and secure provider of commercial loss adjusting services to major commercial insurers and its clients represent a major segment of the UK commercial insurance market.

Our core focus is delivering professional standards of technical excellence and superior levels of customer care. We have a passion for service delivery which sets us apart in our field.

The Role

We are looking for an experienced audio secretary to provide secretarial and administrative support to our Loss Adjusters in the handling of a mixed portfolio of Material Damage and Liability Claims.

You should have demonstrable experience in a similar role and the ability to work on your own initiative and prioritise your workload.

Key Responsibilities:
  • Provide secretarial support to Loss Adjuster(s) to include all aspects of typing, amending and issuing of documentation, including submission for approval.
  • Create and save all correspondence, maintaining electronic & paper files to ensure claims are up to date during the lifecycle of the claim.
  • Record and update all information ensuring data accuracy in the processing of all claims.
  • Ensure first contact, initial appointment and follow up visits are arranged as required; if contact is non-responsive chase on behalf of the Adjuster to proactively manage Loss Adjuster's diary.
  • Assist with incoming call queries, provide relevant basic assistance, update the adjuster and escalate more complex/technical queries for the adjuster to answer.
  • Diarise reviews and manage daily tasks to assist the adjuster in meeting all service standards in accordance with Insurer requirements.
  • Liaise with Loss Adjuster and enter timesheets promptly on the database to record time spent for billing and monitoring purposes.
  • Review outstanding fees list and issue follow up correspondence to Insurers for payment.
  • Work as part of a team, to support others when necessary, provide cover if required to foster a team working environment.

Key Requirements:
  • Ability to work on own initiative
  • Ability to demonstrate attention to detail
  • Ability to work as an individual and as part of a team
  • Excellent customer service and communication skills
  • A positive attitude and a proactive approach to solving problems
  • Able to co-ordinate a variety of actions concurrently
  • Ability to work to given targets

Benefits
  • Competitive salary dependent on level of experience & qualifications
  • Pension
  • 20 days holiday + bank holidays

Please click on the APPLY button to send your CV and Cover Letter for this role.

Woodgate & Clark operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, age, politic opinions or trade union membership.

Candidates with the relevant experience or job titles of; Secretary; Audio Secretary; Personal Assistant may also be considered for this role.