ADVANCE PROGRAM, EHEALTH HICS PROJECT MANAGER

Client Industry: Healthcare

Intended Start Date:  March 1^st, 2021

End Date: December 1^st, 2021

Project Description: 

The implementation strategy for MEDITECH Expanse, as part of the Advance project will focus on implementing current functionality, as well as, advanced clinical system capabilities at ERH, with the target goal to roll-out across all 12 sites. The advanced clinical systems will include full nursing and allied electronic documentation, physician documentation, closed loop medication management and computerized clinician order entry.   Subsequent phases will replicate this implementation across all acute sites and the out-patient and surgical day center.

Currently, the project is at the build and design phase and is looking for project management support around key areas as outlined in the Services Required section below.

Services Required:

The “Advance Program” is looking for a project manager for the Health Informatics & Clinical Solutions (HICS) team, with key deliverables and activities outlined below:

• Overall project management associated with this specific work-package
• Develop a detailed implementation plan of the proposed strategy that aligns with the current integrated Advance Project Plan (Master Plan i.e. schedule, scope and deployment). Plan should include any key dependencies and constraints from various work streams
• Determine the strategy and alignment for concurrent operational downstream clinical system projects that are occurring in parallel
• Execute based on the implementation plan, monitor and report on progress. Reports should include the following but is not limited to: status, schedule, risks, considerations, constraints etc.
• Planning, coordinating, and facilitating activities with stakeholders, clinical application teams, and vendors
• Ensures meeting minutes, actions and next steps from meetings are captured and managed
• Reviewing vendor quotes and preparing statement of work with vendors as required in collaboration with appropriate Fraser Health resources
• Identify, execute and manage risks and issues including pragmatic mitigation plans associated with this work-package
• Works closely with the Integration Project lead to drive the day-to-day activities, as well as, ensure effective communication and escalation of risks and issues within the established project governance
• Provide oversight into the analysis and documentation of the current state assessment and identify gaps, design decisions and options.
• Developing the project plan with specific scope and roadmap that will articulate if opportunities exist to incorporate BC Data Standards.
• Include and provide an impact analysis of the implications of incorporating these data standards into the new solution design needs to be included, given different requirements from the vendor (MEDITECH), professional practice and clinical program areas. 
• Understand and support requirements gathering from all downstream clinical systems required to support the project requirements.
• Ensure appropriate project documentation is organized for all requirements, design decisions, risk register, etc.
• Support other activities as requested from the Project Lead but not limited to the following:
• Support HL7 and FHIR based integrations
• Workflow analysis
• Downstream integration vendor mapping – requirements
• Stakeholder engagement to ensure the appropriate inputs and validation including key decisions
• Participate in project meetings
• Weekly Status Reporting
• Identify risks and issues and facilitate resolution
• Ensures decisions are tracked, signed and registered
• Bring expertise and knowledge around acute clinical information systems and integration
• Responsible for supporting the Project Lead
• Monitor the build status
• Escalation point

Deliverables to be confirmed and completed within the engagement timelines

• Create a detailed implementation project plan that includes all downstream clinical information systems in scope. The plan should include any key dependencies and constraints.
• Ensure appropriate documentation is complete and accurate for:
  • Downstream clinical information systems and impacts
  • Analysis and documentation of current state and future state data flows and clinical workflows for all impacted systems
  • Documentation of functional and technical requirements for the Integration team and vendors for impacted systems
• Create briefing notes, facilitate discussions/decisions from stakeholders, and develop decision records as required
• Create and manage risk registry
• Manage project budget and invoices as required
• Manage project scope and develop change requests as required

Specific Qualifications or Experience Required:

• Minimum 5 years recent experience in Healthcare with a particular focus on IT systems and operational support
• Minimum 10 years’ experience in managing projects to implement business systems
• Experience in managing complex projects that involve several integrated systems
• Experience with clinical information systems used within acute hospitals (for example: Medical Imaging, Laboratory, Pharmacy, Surgical, and Health Information Management, etc).
• Demonstrated clinical stakeholder engagement experience
• It is an asset if the proponent has experience or knowledge of specific FH processes, downstream clinical applications, and end-to-end clinical and system workflows
• Proponent shall possess strong problem solving, analytical, organization, and interpersonal skills
• Demonstrates strong written and verbal communication, documentation and facilitation skills
• Experience with implementing Meditech is an asset (eg: Coldfeed and discrete data integration)
• Experience with clinical device integration is an asset
• Experience with HL7 integration (eg. BizTalk) and DICOM is an asset
• PMP certification is an asset

Please provide three (3) recent references within the last 5-8 years that demonstrate the individuals experience as an architect for integrated solutions.  Please include the following:

• Brief description of your role on the project team
• Your years of experience
• Additional / supplemental skills or expertise
• contact information of three (3) references per individual

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at

mailTo:employeeservices@apexsystemsinc.com

MatchBox Consulting Group is currently seeking Project Coordinator for a  remote 12 month contract role at one of our clients based in Calgary/Vancouver or Toronto.

Responsibilities:

• Monitoring compliance with the Project/Application Lifecycle guidelines as defined in the policies and frameworks.
• Solve problems: Identifying, resolving and escalating any issues and risks as and when required;
• Supporting the management of projects from initiation to closure with a committed goal of delivering on time, on budget, scope complete with a high level of quality and business satisfaction;
• Working with program manager to request and obtain required resources to meet deliverables;
• Overseeing and supporting the team members working on the project; this includes providing staff performance feedback to program manager;
• Facilitating and organizing Sprint Planning sessions with development teams, making sure team members have a clear understanding of Acceptance Criteria;
• Overseeing the development and execution of required Test Plans to ensure high quality deliverables; this includes coordinating large-scale User Acceptance Testing with business users across the Enterprise in gaining acceptance sign-off;
• Coordinating the preparation of Change Management plans in collaboration with TDS program manager and other stakeholders and supporting the execution of said plan.
• Providing transparency into project health through published schedules, regular status reporting, and current budget and forecasts;
• Actively monitoring all funds spent in relation to the project, this includes maintaining a detailed current view of budget, actuals and forecast numbers;
• Documenting any scope changes impacting schedule, budget or quality;
• Monitoring program/project team timesheet reporting to ensure proper project accounting;
• Facilitating the remediation of resources scheduling conflicts between resource managers, project stakeholders and the members of the project team;
• Facilitating Agile project delivery, using Scrums, Sprints, etc.
• Validates project scope with key stakeholders and positions each project for the greatest likelihood of achieving its business objectives. 
• Escalation of issues and risks to appropriate business and technical stakeholders to ensure timely resolution to project impediments.
• Supports implementation of Change Management objectives (including planning, definitions, acceptance by sponsors and execution) to mitigate any potential adoption-related risks identified.
• Ensures all relevant documents and artifacts are stored in the appropriate project folders (SharePoint) as per the PMO framework requirements and are readily available for scrutiny by the PMO, TDS management, and Internal Audit;
• Ensuring all projects have been properly authorized for execution at each stage of the lifecycle including Architectural and Security reviews and approval as outlined in the PMO Portal; 
• Supporting the execution of all phases of the projects and alerting the program manager to any observed behaviours that would jeopardize safety in any way or damage assets;
• Facilitating ad-hoc project audits to confirm they are on track with documentation, budget, schedule and scope to mitigate potential risks to compliance or project success;
• Verifying project process compliance for Corporate Applications SOX and related audits. 

Requirements:

• Previous experience (minimum 5+ years) supporting large projects/programs (>$5m), with Project Cost Control, Project Onboarding, Project Document Management and coordination
• Must have advanced-level experience with SharePoint Online, Confluence, MSFT Teams, MSFT DevOps, M365 suite and Visio.
• Strong analytical skills proven in previous roles
• Excellent verbal and written communication skills
• Able to work remotely and independently 
• Familiar with Project Management principles, PMI, Prince2, Agile, SAFe, DevOps, etc.
• Affinity for Information Technology and Data Management
• Capable to work in a fast pace, dynamic environment with sometime ambiguous goals
• Experience in Mining or Natural Resources company similar industry is an asset

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is a recruitment and solutions firm that specializes in the fields of Information Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance.

We offer unrivaled expertise with a team that has many years of experience in the recruitment and professional services industry. Our recruitment consultants work in specific vertical markets and our passion is building great connections, creating strong opportunities, and delivering that perfect match.

For additional opportunities and relevant news feed, please VISIT us at http://www.matchboxhr.com and FOLLOW MatchBox on LinkedIn at https://www.linkedin.com/company/matchbox-recruitment

Client ID: 303973

• Develop business case for the program with clear outcomes and Definitions of Done
• Follow up on strategic program direction and help coordinate key priorities
• Work with PO/PMs to consolidate their roadmaps into a cohesive roadmap and own the overall program execution roadmap and reporting
• Establish frameworks to track milestones, goals and objectives, communicate progress and help identify issues early on
• Reinforce accountability and ownership of milestones and deliverables across teams
• Facilitate cross-functional decisions on prioritization and dependencies across program streams
• Design a reporting cadence that supports external governance asks and communication strategy
• Create and maintain a unified view of program progress
• Clearly communicate expectations and aid in the removal of external impediments
• Develop relationships with stakeholders to foster communication and collaboration
• Help manage risks to keep the program streams moving forward
• Serve as the first point of escalation for delivery related challenges; work with the teams on stakeholder routing and key escalations

• 5+ years experience in program management, including experience leading large cross-functional programs in a technology and/or digital team
• Proven ability to communicate effectively with executive stakeholders
• Understanding of the tools and disciplines for Agile program management and project management
• Experience in supporting Agile delivery teams with a diverse skill set and ability to thrive in a fast paced Agile environment
• Familiarity, comfort and aptitude for working in a technical environment; ability to understand the business value of technical initiatives
• Ability to foster collaborative working relationships, through leadership, embracing diversity and new ideas
• Expertise in problem solving and resolving issues in creative ways, you can clearly see things from the perspective of customer
• Noted for your adaptability, innovation and out of the box thinking, you are curious and never stop learning
• Undergraduate degree in Business or equivalent experience
• Masters degree in Business Administration with undergraduate degree in a technical discipline
• 5+ years of experience leading strategic initiatives in marketing, marketing communications or in an ad agency
• Experience working with TELUS Digital and broader TELUS stakeholders

MatchBox Consulting Group is currently searching for a Project Manager for a 12 month contract opportunity with one of our clients based in Vancouver/Calgary (remote for now)

Responsibilities:

• Ensuring that a Project Lifecycle (from Initiation to Closure) is executed based on the current PMO policies and framework as defined in the PMO website;
• Managing the projects from initiation to closure with a committed goal of delivering on time, on budget, scope complete with a high level of quality and business satisfaction;
• Overseeing and managing the team members working on the project;
• Working with Operations and Departmental managers to request and obtain required resources to meet deliverables;
• Managing all funds spent in relation to the project, this includes maintaining a detailed current view of budget, actuals and forecast numbers;
• Developing and executing required Test Plans to ensure high quality deliverables;
• Providing transparency into project health through published schedules, regular status reporting, and current budget and forecasts;
• Managing and documenting any scope changes impacting schedule, budget or quality;
• Monitoring project team timesheet reporting to ensure proper project accounting;
• Acting as a mediator between project stakeholders and the project team;
• Identifying, resolving and escalating any issues and risks as required;
• Ensuring that all relevant documents and artifacts are stored in the appropriate project folders (SharePoint) as per the PMO framework requirements and are readily available for scrutiny by the PMO, management, and Internal Audit

Requirements:

• 5-9 years managing IT projects in a large complex corporate environment
• 5-9 years in a Project Manager role managing software engineering teams
• Skilled in the use of Project Management and Finance Systems
• Practical experience managing projects greater than $10M
• Proven management and team leadership abilities
• Cost Management, Change Management, Risk Management experience
• Strong verbal and written communication skills at both technical and executive level
• Familiarity with Mining or other Natural Resource business desirable
• Experienced in working with geographically dispersed stakeholders and development teams
• Proficient Spanish, both written and spoken, is considered an asset
• 3+ years’ experience development of web and cloud based systems (eg. Azure or GCP)
• 5+ years’ experience developing and implementing mining related systems (mine planning, production statistics, integrated operations, metallurgical accounting, etc.)
• Skilled in Sustainment of digital technology products (eg. OR Checklists, RACI, BIAs, SLOs)
• Skilled in Product Management, Agile development, Scrums
• Skilled in Vendor Management with multiple integrated project workstreams
• Experience in Continuous Improvement and automation processes for operations
• Experience in Organizational Change Management (OCM) related to Business Value Delivery
• Experience with IoT Data Pipelines with different cloud providers
• Experience in establishing operational procedures for monitoring health of data flows
• Understanding of modern technologies such as BI, Analytics, AI and Machine Learning

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is a recruitment and solutions firm that specializes in the fields of IT & Technology, Engineering & Technical and Accounting & Finance.

We offer unrivaled expertise with a team that has many years of experience in the recruitment and professional services industry. Our recruitment consultants work in specific vertical markets and our passion is building great connections, creating strong opportunities, and delivering that perfect match.

Please visit our website at www.matchboxhr.com

Client ID: 304903

• Manage small to medium telecom network capital projects (mobility and/or wireline) within scope, on time and on budget
• End-to-end accountability of project delivery
• Assess deployment plan or business case to develop project scope statement
• Collaborate with planning, engineering, procurement, build, and operations primes to prioritize and schedule project deliverables
• Collaborate with build implementation teams to identify and balance internal resource allocation
• Lead regular meetings with stakeholders on resolving implementation issues and variances, and develop action plans to manage changes or issues on projects
• Regular reporting and communication on project status, budget, and quality
• Tender and award work packages within internal processes to external contractors to meet project schedules
• Manage and monitor external build contractor performance
• Site Inspection as required to ensure scope, quality and schedule of work adhere to TELUS standards
• Effectively manage change requests on projects
• Manage program financials in accordance with corporate financial policies and tools (SAP)
• Manage risk within program and escalate issues where appropriate

• Bachelor degree or 5+ years of equivalent experience. MPMP and/or other post-graduate education, designation or certification preferred
• 2-3+ years of experience as part of a business functional team or project management group that has delivered operational results
• 2-3+ years of experience in consulting, strategy or process / system improvement

MatchBox Consulting Group is currently seeking a Senior Scrum Master for a 12 month contract role at a client of ours located in Vancouver or Calgary

• Responsible for backlog grooming, ensuring standups are run in accordance with Agile practices, overseeing and coaching team members as needed;
• Responsible for planning and facilitating Sprint Planning sessions, making sure Feature Owners have established Acceptance Criteria in collaboration with Product Owner in advance of planning sessions;
• Proactively escalating to Program Manager on performance and/or other issues and risks to avoid project delays
• Provide monthly status reporting in compliance with PMO reporting requirements;
• Constantly vigilant for project impediments, coaching team to problem solve effectively and encouraging team on escalation of issues and risks as required;

Requirements:

• Bachelor’s degree or equivalent years of professional experience plus related education.
• Must be Certified Agile Scrum Master with minimum of 5 years’ experience leading either a Master Data Management or COTS implementation project.
• Must have strong organizational and facilitation experience in running Sprint Planning for a team size of 20+, composed of internal staff and external consultants cross-border.
• Must have advanced level skill using Azure DevOps for backlog grooming.
• Mature personality, with practical experience coaching Feature Owners in Acceptance Criteria and PBI definitions.
• Strong verbal and written communication skills at a business and technical level.
• Demonstrated ability to solve increasingly complex problems, where a solution-mindedness prevails to achieve project success.
• Spanish would be considered an asset.

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is a recruitment and solutions firm that specializes in the fields of Information Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance.

We offer unrivaled expertise with a team that has many years of experience in the recruitment and professional services industry. Our recruitment consultants work in specific vertical markets and our passion is building great connections, creating strong opportunities, and delivering that perfect match.

For additional opportunities and relevant news feed, please VISIT us at http://www.matchboxhr.com and FOLLOW MatchBox on LinkedIn at https://www.linkedin.com/company/matchbox-recruitment

If you are a bright, energetic, and skilled project manager with experience managing and/or implementing enterprise-level software, then our Technical Project Manager role will be the right fit for you! Vitrium is a small, but fast-growing software-as-a-service (SaaS) company based in Vancouver that markets and sells enterprise digital rights management (DRM) and content protection solutions to organizations globally.

The current COVID-19 situation has heightened the awareness and needs for organizations to accelerate their digital transformation initiatives and protect their revenue streams. Vitrium's DRM and content protection software helps companies protect the intellectual property contained in their digital content, preventing unauthorized access, copying, or redistribution. Vitrium technology protects documents, videos, images and audio formats, hosting and delivering the content using modern, plug-in free and app-free environments, making it easy for Vitrium's customers' end-users to access their content. Vitrium's enterprise solutions use industry-standard REST APIs that can integrate with virtually any 3rd party system which is where the Technical Project Manager role comes in as the company is looking for someone to help manage these customer projects from start to finish.

If you're someone with exceptional project management and communication skills and have previous experience working with enterprise software, then you're the person we're looking for! A bonus will be if you have some knowledge or experience working with REST APIs, SQL Server, C#, JavaScript or other software development languages!

This will be a 100% work-from-home position so we're open to candidates who are legally entitled to work anywhere in Canada.

Key Responsibilities:

• Manage customer integration projects from start to finish, including supporting sales during the pre-sales technical evaluation stage, preparing statements of work as required, scheduling project kick-off and weekly check-in meetings, managing the project from start to the go-live and supporting the customer after go-live
• Be the primary point of contact for new customers deploying a Vitrium solution, or those upgrading or expanding their implementation, supported by a team of Solutions Engineers and Senior Developers
• Work closely with our team of onboarding specialists to ensure their onboarding success
• Establish and implement a best practice process for Vitrium's different service level engagements 
• Track all communication and project deliverables in the company's CRM system and/or project management system
• Assist Vitrium in selecting and rolling out an appropriate project management tool for tracking customer projects
• Create process documentation and/or step-by-step guides that will assist Vitrium's customers along their implementation journey 

Required Qualifications & Skills:

• 5+ years of software project management experience, with enterprise-level software
• 3+ years of customer or technical support experience 
• Degree in business management, computer science, software development, or related discipline
• Exceptional project management skills – preference will be given to candidates that have a PMP certification 
• Effective communication skills (both oral and written communication) – you have an uncanny knack for connecting with different types of people over the phone or virtual meeting and you can craft the type of email that can either alleviate a customer's concerns or break down a complicated process into a simple and easy to understand the process
• Strong organizational skills – you will be able to give an assessment of any project when asked at any time, and you are always well prepared for all meetings
• Excellent problem solving and critical thinking skills – you will be able to think on the spot, be creative, contribute to brainstorming sessions, and help solve challenges along the way
• Confident and capable – you have a successful track record of working in a fast-paced environment, managing multiple projects, and chasing up others for their deliverables, all while maintaining a calm, cool and collective demeanour  
• Experience working with online/virtual meeting platforms like Zoom, GoToMeeting, Google Meet, Microsoft Teams, etc.

Desired Qualifications & Skills:

• Experience working with SQL Server and a good understanding of T-SQL
• Experience working with RESTful / JSON APIs
• Experience working with and implementing Project Management tools (i.e. Trello, Notion etc)
• Experience coding in any software language such as C#, JavaScript, React.js, PHP, Curl, Python, Perl, etc.
• Ability to troubleshoot using debugging tools such as browser debuggers, Visual Studio, or similar  
• Experience or knowledge of publishing programs such as Adobe Acrobat, InDesign, or Illustrator
• Experience working with video editing tools or software such as Premier Pro, iMovie, etc.

What Vitrium can offer you:

• Competitive base salary
• Bonus incentive tied to performance
• Annual education allowance
• Extended medical and dental benefits
• Flexible working schedule and balanced working environment 
• Semi-annual team building events
• A great company culture with a central focus on ‘Family-First' values

Major Tom is the next iteration of digital marketing — a full-service agency that's been purpose-built to help organizations thrive in an increasingly complex landscape. With headquarters in Vancouver, Toronto, and New York, you can find us on Zoom during either Pacific or Eastern Daylight Time. 

Our roster of international clients includes NYU, COBS Bread, Holt Renfrew, Orkin, Denny's, and Cactus Club Cafe.

Who We Are

We're a group of people who create work we're proud of for folks we believe in. Our team is made up of industry specialists covering the spectrum of strategy, marketing, development, and creative. 

We all share a belief that passion and accountability are critical to delivering exceptional work. Our biggest heroes bring humility, an open mind, and a positive attitude to our team every single day. An informal — yet professional — group, we truly care about one another and you can bet that we'll care about you, too. For more on our culture, check us out on Glassdoor, Facebook, and Instagram.

Location 

Whether you choose to work from the office or from home, that is up to you!

Who We're Looking For

We are looking for an Intermediate Project Manager with 3-5 years of professional experience. For this role, past experience should include managing website projects with proven skills in both digital project management and client service. 

The ideal candidate is highly organized with a demonstrated ability to manage a variety of project types, from eCommerce websites to branding and design projects. Being an articulate communicator with an ability to adapt is key. This role involves navigating questions and challenging situations on the spot, while providing solid rationales for recommendations made throughout a project.

What We're Looking For 

The must-haves:

• 3-years minimum experience in project management
• A familiarity with common best practices in relation to website design and development
• Confidence in following project management best practices, well-versed in project management methodologies, and a whiz at creating project plans
• Ability to take ownership of increasingly complex projects with minimal guidance
• Experience briefing and working with design, SEO, and development teams
• High proficiency with Google Suite, particularly Sheets and Slides

What We're Looking For

Not deal-breakers, but assets:

• Agency experience 
• Knowledge of common web CMS, like WordPress
• Proficiency with Google Analytics
• eCommerce experience

What You'll Get To Do

• You will be the linchpin for the creative and development teams, managing all the moving parts in the process for end-to-end website builds and branding projects
• As a member of our account services team, you will work closely with a variety of people across the agency, including designers, developers, marketing experts, SEO strategists, and account managers
• Participate in workshops to get to the crux of client needs, while keeping the project process, client expectations, and team capabilities in mind
• Conscientiously manage project budgets and timelines while meeting objectives and producing quality deliverables
• Stay up-to-date on current trends and technologies in project management, marketing, design, and development

Some of the Benefits & Perks You'll Get

• Paid time off and bonus time off during the holiday season to spend time with your loved ones without thinking about work. 
• Flexible working hours and work-from-home options. You know how and when you work best, and we trust you to do it.
• Comprehensive medical benefits, including a healthcare spending account, so you can take care of yourself and your family.
• Access to LinkedIn Learning and support in your professional development because we want to help you achieve your goals. 
• A wellness program including weekly meditation so you can take care of your mind. 
• Regular Lunch and Learns covering a vast array of topics all designed to keep you informed on the industry and our agency. 
• Access to internal committees led by subject matter experts that are designed to tackle plans or solve problems. These committees ensure that everyone within our agency has the opportunity to learn about the different facets of our organization. Are you a project manager fascinated by work in the creative department? No problem, sign up and see how it's done. 

Major Tom is committed to equal opportunity and fair treatment for all. The company prohibits discrimination on the basis of age, race, disability, ethnicity, marital or family status, national origin, religion, gender, sexual orientation, veteran status, genetic information, gender identity, medical condition or any other characteristic protected by law.

HSBC Global Services Canada Limited (HGCA), is a subsidiary of HSBC Global Services Limited, owned by HSBC Holdings plc. HSBC Global Services Canada Limited (HGCA) provides operational services to countries across the HSBC Group which is the largest and leading international bank in the Canada.

We help companies and individuals across Canada to manage their finances through three global business lines: Commercial Banking, Global Banking and Markets, and Wealth and Personal Banking.

It’s this global connectivity that you will find yourself inspired and collaborating with colleagues not just locally but also across continents and cultures.

Key Objectives for Scrum Master:

HSBC Digital Solutions (HDS) is an integrated global group of over 3500 technologists and commercial thinkers, working across our offices in London, India, China, Hong Kong, the US, Canada, Poland and Mexico. We are building digital solutions that will impact the lives of over 41 million customers worldwide.
The work of the HSBC Digital teams includes developing new mobile apps and online experiences; using digital messaging to enhance our customer relationships; building and improving the underlying technology and security platforms; and innovating our propositions to compete effectively in a mobile, data-driven world.
You will be part of a cross functional team transforming our digital capabilities. Driving innovation, delivering products in ever shortening cycles and helping to drive the continuous improvement of our processes, tooling and engineering practices.

The Scrum Master in the Mobile Cross Functional Team (CFT) is a passionate, inspiring technologist who leads by example, champions’ innovation and quality and knows how to deliver.

Principle Accountabilities:

What you will be doing:

• Facilitate the delivery of working software from concept to live using Agile methodologies
• Help align business goals with release plans to ensure timely delivery of features
• Fostering collaboration among teams and protect the team from external influences or distractions
• Arrange and lead agile ceremonies, daily scrum, sprint planning, refinement sessions, discovery sessions, sprint demo and retrospectives
• Challenge the team to improve on process and inspire them to find new better ways of working
• Help identify and mitigate delivery risks
• Drive, track and communicate the progress of sprints and releases through team velocity and burn down charts
• Enable the Cross Functional Team (CFT) to ensure the team has all they need to deliver

Knowledge & experience / Qualifications:

• Strong practical experience and understanding of Agile methodologies, Scrum, Kanban, XP and Lean
• Have worked in teams delivering complex initiatives, resolving problems at team and organization level
• Have strong interpersonal and communication skills and proven experience managing stakeholders and teams
• Experienced in estimation techniques and planning for software development initiatives
• Experience in effectively collaborating with wider non-agile teams
• Stakeholder management with statistics around tasks, backlog tracking, and burn down metrics, velocity, and user stories etc.
• Exposure and experience with the SDLC; design, coding, test, build, QA, deployment and maintenance and with service orientated architecture
• Demonstrable ability to self-manage, be proactive, take ownership, build relationships and drive solutions through from inception to production
• Professional experience with tools such as Confluence, Jira, Slack, Jenkins and GitHub

HSBC Proud

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC Canada is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

If this is not the ideal role for you, we invite you to sign up to our talent community so that we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help us build the bank for the future.

We encourage all Indigenous peoples of North America and Persons with Disabilities to self-identify in their applications. In addition, we invite you to reach out to Matt Woods, our Diversity Recruitment Relationship Manager at matthew.r.woods@hsbc.ca for support during the selection process.