Role: Service Manager
Reporting to: Community Manager
Location: Watford
Direct Reports: Service Technician and Cleaning and Grounds Maintenance Team
OVERVIEW
At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in Build to Rent (BTR) in the USA, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
Cortland plan to develop 10,000 BTR units in the UK over the next 5-7 years, commencing with our first 486-unit BTR residential development in Watford, Cortland Cassiobury, construction of which is well under way.
As an onsite associate of Cortland’s, you’ll be 100% a part of the Cortland family, and you’ll be working directly for LIV, our UK operating arm. LIV is a leading BTR and residential block management company, delivering services nationwide. Currently. LIV manage tens of thousands of apartments in the UK and are involved in numerous schemes at various stages of development. Clients include major developers, global investment funds, and thousands of leaseholders nationwide.
LIV is an extension of Cortland and shares our belief that you create your own success! As entrepreneurial businesses, we recognise and promote individuals who show potential to commit and grow with the business.
ROLE OVERVIEW
The Service Manager is responsible for maintaining the physical integrity of the community, leading the maintenance team, and partnering with the Community Manager and Assistant Community Manager to maximise renewal and leasing opportunities. The Service Manager will ensure that all duties are carried out with safety first and while adhering to maintenance policies and procedures.
Here are the roles you will play:
The Overseer
The Educator
The Team Player
THE IMPACT YOU CAN MAKE
YOUR BUILDING BLOCKS OF SUCCESS
THE CORTLAND DIFFERENCE
At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the US, as well as the UK. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to the fullest.
Our success is fuelled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland is an equal opportunity employer, and we are proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talenteurope@cortland.com
Cortland is a drug-free workplace.
Our client is a leading manufacturing & retail business specialising in children gifts. They are now looking for a Product Development & Marketing Executive to join a fast-paced product development department within their fast paced, innovative team. Reporting into a Senior Product Developer the Product Developer & Marketing Executive will be involved in all aspects of bringing a new product/category to both UK and International markets- from the initial concept right through to product launch. Ensuring that all products (new, existing and reskinned) delivers against the customers’ standards & values and that innovation & newness reflects customer needs.
Your key role will be to ensure all products developed and managed meet technical, price, production and end consumer parameters. Taking responsibility for successful handover of products to cross functional process colleagues. The Product Developer & Marketing Executive will work closely with key development stakeholder teams to manage the development throughout the entire product lifecycle. This role is to cover MAT leave and will be a 12-month contract with possible scope for extension.
Responsibilities - Product Development & Marketing Executive
- Partner with merchandiser, supply chain and QA personnel to ensure all projects are delivered on- cost, on-spec, on-time and products are ethical & safety compliant
-Work daily with International office, factories, QA and cross functional team to deliver a successful PDR process
- Collaborate with the Design team on generating new concepts, product ideas, artwork, packaging solutions, copy & sign off of overall packaging artwork
- Build product range proposals considering number of SKUs, pricing architecture and planogram solutions
- Draft and sign off on product specifications and documentation
- Seek, research and develop new product categories with suitable factories
- Make sure that all new products are correctly costed and deliver target return on investment
- Assign, direct and evaluate team’s work assignments and strategically prioritize workload
- Anticipate, analyse and resolve project issues, escalating any problems and giving recommendations for creative solutions
- Present products, ranges & categories to customers reviewing sales and product performance
Required Skills – Product Development & Marketing Executive
- Proven experience within Toy/Gift Industry and familiarity with Far East sourcing and negotiation
- Ability to prioritize and manage multiple tasks, projects & colleagues in a fast-paced environment
- Ability to provide strong leadership to drive innovative and cost-effective product & packaging solutions
- Experience with sourcing, manufacturing, buying and costs for licensed brands
- Experience of working with creative professionals and designers
- Strong attention to detail, interpersonal, communication, and presentation skills.
- Demonstrates a "hands-on" team approach to solving problems.
- Strong analytical skills and commercially focussed.
- Proactive, enthusiastic and discrete in approaching challenges, with a solution-oriented mindset.
The Product Development & Marketing Executive will bring relevant experience, an enthusiastic approach and will be able to add immediate value within an autonomous, creative and customer centric role. In return for your hard work the role offers great exposure, the chance to work with an amazing team and benefits including life cover and free parking. You may have gained your previous experience within a range planning, buying, merchandising, product development or project management role.
Apply now to be considered for the Product Development & Marketing Executive role.
As a Director- Channel & Alliances, you will take the lead implementing MetricStream strategy to drive revenue growth through the development of new strategic channels and alliances. He/she will be responsible for cultivating and maintaining strong relationships with key decision makers in partner organizations to secure new business, negotiate, and close strategic partnerships.
The ideal candidate will have deep knowledge of how to leverage and grow new partner relationships for achieving business growth goals. He/she should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value proposition, and work cross-organizationally to build consensus. Success for this individual will be measured by the ability to secure and onboard partnerships that deliver enduring financial and user value to MetricStream and its partners.
This individual should also have a deep understanding of what will be needed to properly resource a partner strategy, and work with all stakeholders to develop a plan for ensuring the success of the reseller, its enablement and post-launch. Driving a channel network requires also a strong sales capacity.
Key Responsibilities
Report to the SVP, Global Channel & Alliances
Work closely with senior executives across various verticals to identify, design, and delivery solutions
Lead and work closely with product, engineering, finance, legal, marketing, sales, and support teams to ensure the proper solution delivery and design through channel
Envision new business opportunities and identify the most promising ones for customer growth by applying both creative and analytical lenses
Analyze, review and formulate a partner engagement framework. Evaluate new partners, markets and own business requirements against the framework to achieve results
Monitor channel progress in the market / monthly sales review
Serve as an advocate for partners and identify areas for growth via partnerships
Work with every function across the company (product, engineering, finance, legal, marketing, sales, and support) to build repeatable playbooks and collateral to enable resellers to sell into customers effectively
Ability to build an incremental pipeline through the channel network
Cultivate executive relationships with partners, optimize their performance and identify additional business opportunities to expand revenues
Identify and coordinate the development of new resources and capabilities across internal teams to achieve partner goals. Identify and communicate new market requirements by translating customer needs and competitive landscape
Reporting out on a regular weekly, monthly, and quarterly cadence to all key stakeholders, with a strong analytical approach and crisp communication style
Skills and Experience
Bachelor’s degree or 6/8 years of relevant work experience
Minimum of 4 years’ experience in the role of Alliances, Partner or Channel management in a software or IT consultant company
Minimum of 4 years of client management experience and client facing activity
Desired Characteristics
MBA or Master’s degree
Partnering with or integrating products in social commerce or network platforms
Client facing digital product development or ownership experience
Strong marketing, creative and analytic skills
Proven ability to influence decision makers; strong negotiating skills
Ability to demonstrate innovation and creative approaches to business needs
Proven ability to work remotely and independently
Your role in our team
Direct all sales activities to maximise software and hardware sales revenue
Direct, mentor and manage the Head of Account Management
Direct, mentor and manage a team of Key Account Managers & Business Development Managers
Accurately forecast annual, quarterly, and monthly revenue streams via Salesforce
Creation, implementation and execution of the UK’s Sales Strategy for VVM & AMR
Direct all sales support activities, including pre-sales and sales administration
Ensure adherence to Körber compliance processes
Review and approve quotes, estimates and contracts
Ensure sales teams are trained on new products, services and pricing
Provide strong leadership, coaching and mentoring to the sales team whilst maintaining a culture of high performance
Manage personnel activities of staff (i.e. hires, trains, coaches, appraises, rewards, motivates, disciplines, recommends termination as necessary etc.)
Educate sales team on sales strategy and tactics
Perform sales activities on major accounts and support complex negotiations
Engage directly, and on a regular basis, with our largest customers and prospects
Carry out monthly major deal reviews
Attend weekly leadership team meetings and monthly VVM & AMR board meetings
Build and maintain strong cross functional relationships with global and local teams outside of sales
Run monthly 1-2-1s with your team of direct reports and ensure tasks are effectively set, managed and completed on time
Your profile
A proven track-record of successfully building and managing a sales team and achieving sales budgets (minimum 5 years sales leadership experience)
10+ years’ experience of selling software solutions within the supply chain industry
Excellent and engaging presentation skills
Experience of working in a fast-moving sales-led culture
Competent with Microsoft Office Suite, Salesforce.com
Strong commercial acumen with experience in growing margins from both new and existing customers
Creative problem solver with a willingness to be held to account
Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
Must be proficient at analysing data, building, reporting, and making strategic recommendations based on data and trends
Job Role: Visiting Development Manager (Ref 5197)
Location: Hemel Hempstead, Hertfordshire
Salary: £8,018.40 per annum plus benefits
Job Sector: Retirement - Independent Living
Hours: Monday to Friday 9am-12pm (15 hours per week)
As Visiting Development Manager, you will contribute to our vision of being the UK's favourite residential property manager, as recognised by others by:
The Visiting Development Manager reports directly into the Area Manager.
About You
You will currently be working within or have experience of a customer service environment and have a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
Warm and friendly communication comes naturally to you, and you are able to resolve issues and any complaints effectively to the customers complete satisfaction quickly and efficiently.
You have experience of challenging and/or emergency situations and always remain calm and take the necessary actions with a high standard of professionalism. Health and safety is of great importance to you, and you have experience of performing daily checks and keeping accurate records to ensure everything is kept on track.
You are self-motivated and pro-active, you enjoy working independently but also enjoy having other supportive colleagues you can build relationships with at regular team meetings.
You are IT savvy and are confident in using laptops / tablets and are fluent in the different MS packages.
Your ideal role will be a varied one, where you're not stuck behind a desk all day; You enjoy working with people and helping to make a difference to enhance their lifestyle on a day to day basis.
About Us
FirstPort is the largest and most experienced residential property manager in the UK, employing more than 3,000 colleagues dedicated to looking after peoples' home.
Great property management is about more than just bricks and mortar. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their full potential.
Our Values set out the commitments we have made to deliver excellent service and they inform the relationships that we have with customers and clients. They shape our culture and are used in measuring and rewarding performance.
Main Responsibilities
Our Values
Friendly - We look out for people's best interests, and show them we care by dealing with them in a warm and friendly manner.
Inventive - We're creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.
Respectful - We listen, consult and take on-board people's opinions and needs. We understand the importance of the home and community in people's lives, and act with respect at all times.
Skilled - We've the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We're informed, and we're always building on that knowledge to constantly improve our quality of service.
Trustworthy - We're always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.
The Benefits
Our customers deserve the best and the same applies to our people. We'll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
Diversity
Job Role: Visiting Development Manager (Ref 5263)
Location: Henley-on-Thames, Oxfordshire
Salary: £8,018.40 per annum plus benefits
Job Sector: Retirement - Independent Living
Hours: Monday to Friday 9am-12pm (15 hours per week)
As Visiting Development Manager, you will contribute to our vision of being the UK's favourite residential property manager by:
The Visiting Development Manager reports directly into the Area Manager.
About You
You will currently be working within or have experience of a customer service environment and have a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
Warm and friendly communication comes naturally to you, and you are able to resolve issues and any complaints effectively to the customers complete satisfaction quickly and efficiently.
You have experience of challenging and/or emergency situations and always remain calm and take the necessary actions with a high standard of professionalism. Health and safety is of great importance to you, and you have experience of performing daily checks and keeping accurate records to ensure everything is kept on track.
You are self-motivated and pro-active, you enjoy working independently but also enjoy having other supportive colleagues you can build relationships with at regular team meetings.
You are IT savvy and are confident in using laptops / tablets and are fluent in the different MS packages.
Your ideal role will be a varied one, where you're not stuck behind a desk all day; You enjoy working with people and helping to make a difference to enhance their lifestyle on a day to day basis.
About Us
FirstPort is the largest and most experienced residential property manager in the UK, employing more than 3,000 colleagues dedicated to looking after peoples' home.
Great property management is about more than just bricks and mortar. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their full potential.
Our Values set out the commitments we have made to deliver excellent service and they inform the relationships that we have with customers and clients. They shape our culture and are used in measuring and rewarding performance.
Main Responsibilities
Our Values
Friendly - We look out for people's best interests, and show them we care by dealing with them in a warm and friendly manner.
Inventive - We're creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.
Respectful - We listen, consult and take on-board people's opinions and needs. We understand the importance of the home and community in people's lives, and act with respect at all times.
Skilled - We've the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We're informed, and we're always building on that knowledge to constantly improve our quality of service.
Trustworthy - We're always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.
The Benefits
Our customers deserve the best and the same applies to our people. We'll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
Diversity
Account Director
Amersham
Medical Communications Agency
An outstanding opportunity has arisen to join a medical communications company with a global client base. This is a fantastic opportunity for experienced Account Managers / Project Managers with a medical communication / pharmaceutical background. Based in Amersham the role will join an existing successful team and is due to company expansion.
Key Tasks:
Key skills required:
Remuneration – The salary will depend on the successful candidate but in the region of £45,000 to £60,000.
Services advertised by Candour Recruitment Ltd are those of an employment business.
If you have experience in a digital content or communications role and can create content for professional audiences or the public sector, then we want to hear from you!
Senior Digital Content Executive
£24,000 to £28,000
Loudwater, Buckinghamshire
Mon-Fri, 9am - 5pm (with half hour for lunch, 37.5hrs / week)
We are a company that provides specialist products and services to the healthcare market and a leader in the medical device market. We are looking for someone to join our fast-paced growing team. We were established in 1982 and employ hundreds of people and serve healthcare markets around the world. We are looking for someone with experience ideally in the healthcare, medical or biosciences sector.
About the job:
You will be responsible for recommending, devising, creating, and delivering our content strategy. Catering to a diverse range of B2B and B2C audiences and working alongside the brand and marketing team. The company offers extensive opportunities to further develop your professional skills.
You will be responsible for:
About you:
You will need at least 3 – 4 years' experience, delivering engaging content to a mixture of audiences across a full mix of digital channels, ideally with a background in both B2B and B2C communications.
In addition, it is desirable to have:
Benefits:
How to apply for the Senior Digital Content Executive job
If you have the skills and experience required for this Senior Digital Content Executive job, just click “apply” today and watch out for an email giving you more information on how to tailor your application and provide a cover letter or any other supporting documents you may have.
You must be eligible to work in the UK.
Suitable skills and experience include: Digital Content, Senior Executive, Management, Communications, Healthcare, Medical, Marketing, Blog, Online Marketing Executive, E-marketing Executive, Marketing Executive, copy writer, digital marketing, content marketing
Job Type
full-time
Posted
4 days ago
Role: Service Manager
Reporting to: Community Manager
Location: Watford
Direct Reports: Service Technician and Cleaning and Grounds Maintenance Team
OVERVIEW
At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in Build to Rent (BTR) in the USA, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
Cortland plan to develop 10,000 BTR units in the UK over the next 5-7 years, commencing with our first 486-unit BTR residential development in Watford, Cortland Cassiobury, construction of which is well under way.
As an onsite associate of Cortland’s, you’ll be 100% a part of the Cortland family, and you’ll be working directly for LIV, our UK operating arm. LIV is a leading BTR and residential block management company, delivering services nationwide. Currently. LIV manage tens of thousands of apartments in the UK and are involved in numerous schemes at various stages of development. Clients include major developers, global investment funds, and thousands of leaseholders nationwide.
LIV is an extension of Cortland and shares our belief that you create your own success! As entrepreneurial businesses, we recognise and promote individuals who show potential to commit and grow with the business.
ROLE OVERVIEW
The Service Manager is responsible for maintaining the physical integrity of the community, leading the maintenance team, and partnering with the Community Manager and Assistant Community Manager to maximise renewal and leasing opportunities. The Service Manager will ensure that all duties are carried out with safety first and while adhering to maintenance policies and procedures.
Here are the roles you will play:
The Overseer
The Educator
The Team Player
THE IMPACT YOU CAN MAKE
YOUR BUILDING BLOCKS OF SUCCESS
THE CORTLAND DIFFERENCE
At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the US, as well as the UK. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to the fullest.
Our success is fuelled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland is an equal opportunity employer, and we are proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talenteurope@cortland.com
Cortland is a drug-free workplace.