associate jobs

Near oxted, home counties
5389Jobs Found

5389 jobs found for associate jobs Near oxted, home counties

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Consumer Success Associate

Realtor.com

Cedar Park, TX
3 days ago
Cedar Park, TX
3 days ago
THIS POSITION IS WORK FROM HOME UNTIL AT LEAST JUNE 2021
We are currently seeking full-time, driven, and highly self-motivated Consumer Success Representatives . You will be the concierge helping a consumer through the early stages of the home buying or selling process. We're looking for team members with a strong work ethic, who thrive in an autonomous environment, and treat work like "their own business."
Customer service, sales, retail, or consumer-facing experience is preferred, but not required. Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multitask in a fast-paced, high-energy and competitive environment. Our commission structure is uncapped with a high variable meaning you get out what you put in. Our team is looking for candidates who are looking for a rewarding challenge. You will have the ability to interface and learn from team members in all departments of the company. This is an excellent opportunity to pursue your goals and assist in the growth of an innovative real estate-tech company! Are you up for it? Come join our team!
Areas of Ownership:
  • Responsible and accountable for your production.
  • Represent realtor.com in a professional manner. i.e. by phone, email and text message communication.
  • Ability to work in a team atmosphere and independently.
  • Ability to determine the needs of our clients through effective listening and questioning skills.
  • Make 150-200 outbound warm leads and cold calls (50% split) daily to identify client's needs and respond by providing superior service and resolution.
  • Make successful connections between consumers and real estate professionals to move the business forward and break records.
  • Scheduling flexibility is required as some shifts require late evening or weekend hours.
  • Read and Speak English fluently, an additional language is a bonus but not essential (Spanish).

The Ideal Profile:
  • You have a bias towards action and hold yourself and others accountable.
  • You welcome a challenge and your competitive spirit drives you to win.
  • You genuinely feel good and naturally go the extra mile to make sure customers leave with a smile.
  • You are a confident communicator, skilled at speaking and building rapport with people of all backgrounds.
  • You have experience successfully calming down escalated customers.
  • You are persistent and persevere in the face of adversity.
  • You enjoy change and are always looking for ways to improve.
  • You are self-motivated, ambitious, driven, and goal-oriented.
  • You have excellent attendance and rarely miss work.
  • You find it easy to learn new skills and tasks.
  • You thrive in an open transparent environment, where feedback and coaching are seen as gifts.
  • You aren't afraid to ask for help and are quick to offer support when others need it.
  • You come to win every day with a great attitude.
  • You are organized, independent, resourceful and diligent.
  • You find Multi-tasking easy.
  • You have the ability to collect and input data while fielding questions and speaking with consumers.
  • You are tech savvy with experience using Email, VOIP, Zoom, Google Hangouts, excel, etc.
  • You have a sufficient internet connection to sustain 8-10 hours of internet use, i.e. dialing the phone, video conferencing, online training.

What We Offer:
  • Onsite gym with showers and lockers (when in office)
  • Free lunch provided daily (when in office)
  • Located on private members only disc golf course
  • Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!
  • Competitive work environment with great culture, rewards, recognition and fun events
  • Medical, Vision, Dental, Disability and Life Insurance plus Flexible and Dependent Care Spending Accounts
  • Investment in growing your career and providing you opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

Working Conditions:
Hours may vary as we are open from 7 am through 11 pm. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, fax machines, copiers, and other office equipment.
About realtor.com
At realtor.com ®, we believe that everyone deserves a home of their own. We're a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we're there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we'd love to have you join our team to help.
We've got great offices in the U.S. and Canada with lots of sweet jobs to choose from, so we're hoping you'll join us on our journey to make buying, selling, renting, and living in homes easier and more rewarding for everyone.
Let's make a difference, together. For Real.
Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.
#LI-DH1
R
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Consumer Success Associate

Realtor.com

Buda, TX
3 days ago
Buda, TX
3 days ago
THIS POSITION IS WORK FROM HOME UNTIL AT LEAST JUNE 2021
We are currently seeking full-time, driven, and highly self-motivated Consumer Success Representatives . You will be the concierge helping a consumer through the early stages of the home buying or selling process. We're looking for team members with a strong work ethic, who thrive in an autonomous environment, and treat work like "their own business."
Customer service, sales, retail, or consumer-facing experience is preferred, but not required. Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multitask in a fast-paced, high-energy and competitive environment. Our commission structure is uncapped with a high variable meaning you get out what you put in. Our team is looking for candidates who are looking for a rewarding challenge. You will have the ability to interface and learn from team members in all departments of the company. This is an excellent opportunity to pursue your goals and assist in the growth of an innovative real estate-tech company! Are you up for it? Come join our team!
Areas of Ownership:
  • Responsible and accountable for your production.
  • Represent realtor.com in a professional manner. i.e. by phone, email and text message communication.
  • Ability to work in a team atmosphere and independently.
  • Ability to determine the needs of our clients through effective listening and questioning skills.
  • Make 150-200 outbound warm leads and cold calls (50% split) daily to identify client's needs and respond by providing superior service and resolution.
  • Make successful connections between consumers and real estate professionals to move the business forward and break records.
  • Scheduling flexibility is required as some shifts require late evening or weekend hours.
  • Read and Speak English fluently, an additional language is a bonus but not essential (Spanish).

The Ideal Profile:
  • You have a bias towards action and hold yourself and others accountable.
  • You welcome a challenge and your competitive spirit drives you to win.
  • You genuinely feel good and naturally go the extra mile to make sure customers leave with a smile.
  • You are a confident communicator, skilled at speaking and building rapport with people of all backgrounds.
  • You have experience successfully calming down escalated customers.
  • You are persistent and persevere in the face of adversity.
  • You enjoy change and are always looking for ways to improve.
  • You are self-motivated, ambitious, driven, and goal-oriented.
  • You have excellent attendance and rarely miss work.
  • You find it easy to learn new skills and tasks.
  • You thrive in an open transparent environment, where feedback and coaching are seen as gifts.
  • You aren't afraid to ask for help and are quick to offer support when others need it.
  • You come to win every day with a great attitude.
  • You are organized, independent, resourceful and diligent.
  • You find Multi-tasking easy.
  • You have the ability to collect and input data while fielding questions and speaking with consumers.
  • You are tech savvy with experience using Email, VOIP, Zoom, Google Hangouts, excel, etc.
  • You have a sufficient internet connection to sustain 8-10 hours of internet use, i.e. dialing the phone, video conferencing, online training.

What We Offer:
  • Onsite gym with showers and lockers (when in office)
  • Free lunch provided daily (when in office)
  • Located on private members only disc golf course
  • Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!
  • Competitive work environment with great culture, rewards, recognition and fun events
  • Medical, Vision, Dental, Disability and Life Insurance plus Flexible and Dependent Care Spending Accounts
  • Investment in growing your career and providing you opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

Working Conditions:
Hours may vary as we are open from 7 am through 11 pm. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, fax machines, copiers, and other office equipment.
About realtor.com
At realtor.com ®, we believe that everyone deserves a home of their own. We're a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we're there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we'd love to have you join our team to help.
We've got great offices in the U.S. and Canada with lots of sweet jobs to choose from, so we're hoping you'll join us on our journey to make buying, selling, renting, and living in homes easier and more rewarding for everyone.
Let's make a difference, together. For Real.
Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.
#LI-DH1
R
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Consumer Success Associate

Realtor.com

Manchaca, TX
3 days ago
Manchaca, TX
3 days ago
THIS POSITION IS WORK FROM HOME UNTIL AT LEAST JUNE 2021
We are currently seeking full-time, driven, and highly self-motivated Consumer Success Representatives . You will be the concierge helping a consumer through the early stages of the home buying or selling process. We're looking for team members with a strong work ethic, who thrive in an autonomous environment, and treat work like "their own business."
Customer service, sales, retail, or consumer-facing experience is preferred, but not required. Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multitask in a fast-paced, high-energy and competitive environment. Our commission structure is uncapped with a high variable meaning you get out what you put in. Our team is looking for candidates who are looking for a rewarding challenge. You will have the ability to interface and learn from team members in all departments of the company. This is an excellent opportunity to pursue your goals and assist in the growth of an innovative real estate-tech company! Are you up for it? Come join our team!
Areas of Ownership:
  • Responsible and accountable for your production.
  • Represent realtor.com in a professional manner. i.e. by phone, email and text message communication.
  • Ability to work in a team atmosphere and independently.
  • Ability to determine the needs of our clients through effective listening and questioning skills.
  • Make 150-200 outbound warm leads and cold calls (50% split) daily to identify client's needs and respond by providing superior service and resolution.
  • Make successful connections between consumers and real estate professionals to move the business forward and break records.
  • Scheduling flexibility is required as some shifts require late evening or weekend hours.
  • Read and Speak English fluently, an additional language is a bonus but not essential (Spanish).

The Ideal Profile:
  • You have a bias towards action and hold yourself and others accountable.
  • You welcome a challenge and your competitive spirit drives you to win.
  • You genuinely feel good and naturally go the extra mile to make sure customers leave with a smile.
  • You are a confident communicator, skilled at speaking and building rapport with people of all backgrounds.
  • You have experience successfully calming down escalated customers.
  • You are persistent and persevere in the face of adversity.
  • You enjoy change and are always looking for ways to improve.
  • You are self-motivated, ambitious, driven, and goal-oriented.
  • You have excellent attendance and rarely miss work.
  • You find it easy to learn new skills and tasks.
  • You thrive in an open transparent environment, where feedback and coaching are seen as gifts.
  • You aren't afraid to ask for help and are quick to offer support when others need it.
  • You come to win every day with a great attitude.
  • You are organized, independent, resourceful and diligent.
  • You find Multi-tasking easy.
  • You have the ability to collect and input data while fielding questions and speaking with consumers.
  • You are tech savvy with experience using Email, VOIP, Zoom, Google Hangouts, excel, etc.
  • You have a sufficient internet connection to sustain 8-10 hours of internet use, i.e. dialing the phone, video conferencing, online training.

What We Offer:
  • Onsite gym with showers and lockers (when in office)
  • Free lunch provided daily (when in office)
  • Located on private members only disc golf course
  • Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!
  • Competitive work environment with great culture, rewards, recognition and fun events
  • Medical, Vision, Dental, Disability and Life Insurance plus Flexible and Dependent Care Spending Accounts
  • Investment in growing your career and providing you opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

Working Conditions:
Hours may vary as we are open from 7 am through 11 pm. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, fax machines, copiers, and other office equipment.
About realtor.com
At realtor.com ®, we believe that everyone deserves a home of their own. We're a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we're there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we'd love to have you join our team to help.
We've got great offices in the U.S. and Canada with lots of sweet jobs to choose from, so we're hoping you'll join us on our journey to make buying, selling, renting, and living in homes easier and more rewarding for everyone.
Let's make a difference, together. For Real.
Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.
#LI-DH1
R
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Consumer Success Associate

Realtor.com

Pflugerville, TX
3 days ago
Pflugerville, TX
3 days ago
THIS POSITION IS WORK FROM HOME UNTIL AT LEAST JUNE 2021
We are currently seeking full-time, driven, and highly self-motivated Consumer Success Representatives . You will be the concierge helping a consumer through the early stages of the home buying or selling process. We're looking for team members with a strong work ethic, who thrive in an autonomous environment, and treat work like "their own business."
Customer service, sales, retail, or consumer-facing experience is preferred, but not required. Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multitask in a fast-paced, high-energy and competitive environment. Our commission structure is uncapped with a high variable meaning you get out what you put in. Our team is looking for candidates who are looking for a rewarding challenge. You will have the ability to interface and learn from team members in all departments of the company. This is an excellent opportunity to pursue your goals and assist in the growth of an innovative real estate-tech company! Are you up for it? Come join our team!
Areas of Ownership:
  • Responsible and accountable for your production.
  • Represent realtor.com in a professional manner. i.e. by phone, email and text message communication.
  • Ability to work in a team atmosphere and independently.
  • Ability to determine the needs of our clients through effective listening and questioning skills.
  • Make 150-200 outbound warm leads and cold calls (50% split) daily to identify client's needs and respond by providing superior service and resolution.
  • Make successful connections between consumers and real estate professionals to move the business forward and break records.
  • Scheduling flexibility is required as some shifts require late evening or weekend hours.
  • Read and Speak English fluently, an additional language is a bonus but not essential (Spanish).

The Ideal Profile:
  • You have a bias towards action and hold yourself and others accountable.
  • You welcome a challenge and your competitive spirit drives you to win.
  • You genuinely feel good and naturally go the extra mile to make sure customers leave with a smile.
  • You are a confident communicator, skilled at speaking and building rapport with people of all backgrounds.
  • You have experience successfully calming down escalated customers.
  • You are persistent and persevere in the face of adversity.
  • You enjoy change and are always looking for ways to improve.
  • You are self-motivated, ambitious, driven, and goal-oriented.
  • You have excellent attendance and rarely miss work.
  • You find it easy to learn new skills and tasks.
  • You thrive in an open transparent environment, where feedback and coaching are seen as gifts.
  • You aren't afraid to ask for help and are quick to offer support when others need it.
  • You come to win every day with a great attitude.
  • You are organized, independent, resourceful and diligent.
  • You find Multi-tasking easy.
  • You have the ability to collect and input data while fielding questions and speaking with consumers.
  • You are tech savvy with experience using Email, VOIP, Zoom, Google Hangouts, excel, etc.
  • You have a sufficient internet connection to sustain 8-10 hours of internet use, i.e. dialing the phone, video conferencing, online training.

What We Offer:
  • Onsite gym with showers and lockers (when in office)
  • Free lunch provided daily (when in office)
  • Located on private members only disc golf course
  • Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!
  • Competitive work environment with great culture, rewards, recognition and fun events
  • Medical, Vision, Dental, Disability and Life Insurance plus Flexible and Dependent Care Spending Accounts
  • Investment in growing your career and providing you opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

Working Conditions:
Hours may vary as we are open from 7 am through 11 pm. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, fax machines, copiers, and other office equipment.
About realtor.com
At realtor.com ®, we believe that everyone deserves a home of their own. We're a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we're there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we'd love to have you join our team to help.
We've got great offices in the U.S. and Canada with lots of sweet jobs to choose from, so we're hoping you'll join us on our journey to make buying, selling, renting, and living in homes easier and more rewarding for everyone.
Let's make a difference, together. For Real.
Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.
#LI-DH1
A
A

Medical Assistant

Addison Group

Austin, TX
10 days ago
Austin, TX
10 days ago
Job Code: #482427
Title: Medical Assistant
Job Type: Contract
Job Location: Austin TX
Job Description:

Do you want to impact patient lives by joining a successful healthcare company? We have a large organization in the Austin area looking to add multiple Medical Assistants to their growing team. Please contact us today to discuss this opportunity!

Medical Assistant


Location: Austin Area, TX


Job Responsibilities

· Perform clinical and administrative medical assistant duties as directed

· Prepare patients and rooms for physician examination and procedures

· Obtain patient vital signs, medical history, and chief complaints

· Perform phlebotomy, injections, EKG, urinalysis, laboratory work, immunizations, biometrics, autoclaving, tray set up, suture removal, etc.

· Medical Assistant aids physicians in examinations and physicals

· Register patients for hospital and physician clinic services

· Schedule patient examination, procedure, and surgery appointments for hospitals and physician clinics

· Verify patient insurance benefit coverage via phone and online insurance payer portals

· Update patient charts, records, and accounts with clinical and billing data

· Provide superior high-volume patient customer service in a fast paced environment

· Use Microsoft Office Suite (Word/Excel/Outlook/Power Point), medical software, and type 40+WPM

Requirements

· Must have 1+ years’ experience performing clinical and administrative medical assistant duties

· Medical Assistant Accreditation: Certified Medical Assistant, Certified Clinical Medical Assistant, or Registered Medical Assistant

· Medical Assistant Education Program Completion (Medical Assistant Diploma, Associates Degree in Medical Assisting, etc.)

· Previous experience rooming patients and assisting physicians with examinations and procedures

· Previous experience obtaining patient vital signs, medical history, and chief complaints

· Previous experience performing phlebotomy, injections, EKG, urinalysis, laboratory work, immunizations, biometrics, etc.

· Previous experience registering patients for hospital and physician clinic services in a healthcare setting

· Previous experience scheduling patient examination, procedure, and surgery appointments for hospitals and physician clinics

· Previous experience verifying patient insurance benefit coverage via phone and online insurance payer portals

· Previous experience updating patient charts, records, and accounts with clinical and billing data

· Previous high volume in person and phone patient customer service in a fast paced environment

· Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook, Power Point) & electronic medical records (EMR) software

· Ability to type 40+WPM required (alphanumeric & 10-key typing)

 

Why choose Addison Healthcare?

Pay: We negotiate high salaries for you using the US Bureau of Labor Statistics and you are eligible for bonuses
Benefits: You are eligible for medical, dental, vision insurance benefits AND 401K match

Permanent Employment: The majority of Addison Healthcare job openings lead to potential permanent employment

Connections: You are connected directly with hiring managers from hospitals, physician groups, and healthcare consulting companies

Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Urgency: Your level of urgency to find your next career matches our level of urgency
#zr4
#talentHC


T
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Associate Manager of Valet Services in Downtown Austin!

Towne Park Ltd

Austin, TX
22 days ago
Austin, TX
22 days ago

Driven To Serve® and Ready to Succeed!

Working with Towne Park offers a variety of employment opportunities for your unique career plan!  Whether you’re a part-timer, careerist or adventurer, Towne Park gives you the tools to learn and grow.  With business in 50+ national markets, there’s no limit to where Towne Park might take you!

No matter what you’re looking for, Towne Park provides a winning environment working alongside the brightest and friendliest colleagues around.  Whether it’s team events, giving back to the communities where we live and work, or celebrating a Towne Park win, you’ll find a fun and welcoming work experience!

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statement(s)

% of Time

Ensures that the guest service experience is delivered exceptionally and consistently on all shifts.  Sets a positive example for guest relations and empowers associates to provide excellent customer service. May perform guest/patient service duties including valet parking, bell services, and door services, as needed to achieve quality and service levels based on the working conditions and physical demands section of this job description.

15

Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate. Understands the client’s service standards and effectively integrates Towne Park’s standards to complement them to meet business demands and productivity goals.  Reviews comment cards and guest satisfaction results with employees.

20

Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location. Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews.

15

Assists Account Manager in establishing guidelines so employees understand expectations and parameters. Sees that new associates get off to the right start through proper orientation and on-the-job training. Recognizes great performance and provides opportunities for top performers to learn and grow. Recognizes where the team and individual performers need to improve and properly trains and coaches. Conducts regular performance appraisals, and provides feedback and coaching for all direct reports to include disciplinary and discharging when necessary.

20

Develops cohesive working relationships with the clients’ staff members. Maintains regular meeting rhythms and communication channels with the client and follows through on commitments. Knows when to be present at the site and maintains a high level of visibility. Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations.

15

Understands and drives business metrics for forecasting, productivity, claims, customer service, and turnover. Ensures all associates accurately identify and collect revenue for all vehicles. Ensures that shift reports, cash drops and other revenue reports are completed with detail and accuracy. Supervises the reconciliation of revenue and tickets at the end of every shift. Ensures that controls are in place for scheduling, overtime, tip reporting, and timekeeping.

15

The total amount of time for all functions of the job

100%

QUALIFICATIONS

Education:

  • Associate’s degree or equivalent degree

Required Licensure, Certification, etc.:

  • Valid driver’s license and clean driving record

Work Experience:

  • A minimum of one (1) year of related experience in hospitality

Knowledge:

  • Knowledge of Towne Park’s and site-specific preventative safety and security procedures
  • Knowledge of Towne Park’s safe driving policies and procedures
  • Knowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne Park
  • Knowledge of Towne Park’s equipment training, policies and procedures for use in a safe and efficient manner
  • Knowledge of Towne Park’s claim check, ticketing and key box training, policies and procedures
  • Knowledge of Towne Park’s principles and processes for providing exemplary customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of customer confidentiality policies and procedures as set forth by Towne Park and/or HIPPA
  • Knowledge of business writing, basic accounting and business metrics
  • Knowledge of the client’s facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information.

Skills:

  • Must be able to drive manual transmission
  • Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications
  • Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates.
  • Written and verbal communication skills to effectively address all levels within the organization
  • Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
  • Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications
  • Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails
  • Ability to maintain accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations.
  • A proven track record of being courteous, having a sense of urgency, and maintaining a high level of safety

SCOPE                                                                                                                                                                     

Authority to Act:

  • Performs duties independently with minimal supervision.  Make day-to-day decisions that impacts the operational and financial of the site(s); decisions may deviate from prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.
  • Includes the hiring of new or replacement associates, and discharging of associates not performing their job tasks properly and disciplining associates when necessary.

Budget Responsibility:

  • The employee has control over resources available only.

WORKING CONDITIONS & PHYSICAL DEMANDS                                                                                                

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements

Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.

Working Environment

The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.

Travel

Travel of up to 10% may be required.

​#LI-DS1

Driven To Serve® and Ready to Succeed!

Working with Towne Park offers a variety of employment opportunities for your unique career plan!  Whether you’re a part-timer, careerist or adventurer, Towne Park gives you the tools to learn and grow.  With business in 50+ national markets, there’s no limit to where Towne Park might take you!

No matter what you’re looking for, Towne Park provides a winning environment working alongside the brightest and friendliest colleagues around.  Whether it’s team events, giving back to the communities where we live and work, or celebrating a Towne Park win, you’ll find a fun and welcoming work experience!

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statement(s)

% of Time

Ensures that the guest service experience is delivered exceptionally and consistently on all shifts.  Sets a positive example for guest relations and empowers associates to provide excellent customer service. May perform guest/patient service duties including valet parking, bell services, and door services, as needed to achieve quality and service levels based on the working conditions and physical demands section of this job description.

15

Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate. Understands the client’s service standards and effectively integrates Towne Park’s standards to complement them to meet business demands and productivity goals.  Reviews comment cards and guest satisfaction results with employees.

20

Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location. Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews.

15

Assists Account Manager in establishing guidelines so employees understand expectations and parameters. Sees that new associates get off to the right start through proper orientation and on-the-job training. Recognizes great performance and provides opportunities for top performers to learn and grow. Recognizes where the team and individual performers need to improve and properly trains and coaches. Conducts regular performance appraisals, and provides feedback and coaching for all direct reports to include disciplinary and discharging when necessary.

20

Develops cohesive working relationships with the clients’ staff members. Maintains regular meeting rhythms and communication channels with the client and follows through on commitments. Knows when to be present at the site and maintains a high level of visibility. Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations.

15

Understands and drives business metrics for forecasting, productivity, claims, customer service, and turnover. Ensures all associates accurately identify and collect revenue for all vehicles. Ensures that shift reports, cash drops and other revenue reports are completed with detail and accuracy. Supervises the reconciliation of revenue and tickets at the end of every shift. Ensures that controls are in place for scheduling, overtime, tip reporting, and timekeeping.

15

The total amount of time for all functions of the job

100%

QUALIFICATIONS

Education:

  • Associate’s degree or equivalent degree

Required Licensure, Certification, etc.:

  • Valid driver’s license and clean driving record

Work Experience:

  • A minimum of one (1) year of related experience in hospitality

Knowledge:

  • Knowledge of Towne Park’s and site-specific preventative safety and security procedures
  • Knowledge of Towne Park’s safe driving policies and procedures
  • Knowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne Park
  • Knowledge of Towne Park’s equipment training, policies and procedures for use in a safe and efficient manner
  • Knowledge of Towne Park’s claim check, ticketing and key box training, policies and procedures
  • Knowledge of Towne Park’s principles and processes for providing exemplary customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of customer confidentiality policies and procedures as set forth by Towne Park and/or HIPPA
  • Knowledge of business writing, basic accounting and business metrics
  • Knowledge of the client’s facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information.

Skills:

  • Must be able to drive manual transmission
  • Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications
  • Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates.
  • Written and verbal communication skills to effectively address all levels within the organization
  • Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
  • Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications
  • Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails
  • Ability to maintain accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations.
  • A proven track record of being courteous, having a sense of urgency, and maintaining a high level of safety

SCOPE                                                                                                                                                                     

Authority to Act:

  • Performs duties independently with minimal supervision.  Make day-to-day decisions that impacts the operational and financial of the site(s); decisions may deviate from prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.
  • Includes the hiring of new or replacement associates, and discharging of associates not performing their job tasks properly and disciplining associates when necessary.

Budget Responsibility:

  • The employee has control over resources available only.

WORKING CONDITIONS & PHYSICAL DEMANDS                                                                                                

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements

Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.

Working Environment

The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.

Travel

Travel of up to 10% may be required.

​#LI-DS1

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ASSOCIATE, PATIENT DINING (FULL & PART TIME)

TouchPoint

AUSTIN, TX
2 days ago
AUSTIN, TX
2 days ago
Posted Date: Jan 19, 2021

 

 

  • We are now hiring for a full-time & part-time ASSOCIATE, PATIENT DINING position.
  • Location: Ascension Seton Northwest - 11113 Research Blvd., Austin, TX 78759 Note: online applications accepted only.
  • Schedule: F/T & P/T - 6:00AM - 2:30PM & 11:00AM - 7:30PM. Rotating weekends required. More details upon interview.
  • Requirement: Previous food service experience preferred.
    *Internal Employee Referral Bonus Available

 

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 447315. Additionally, you can get in front of the hiring manager faster and share what makes you unique with a Prerecorded Video Interview! Click here to learn more!

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

 

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

 

If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!
We asked some of our associates why they love working for Touchpoint. Click here to see what they said!


We’re TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S.  But our work isn’t just about cooking, serving, cleaning and transporting patients.  We set the stage for healing with sparkling facilities, great food and service.

This is the kind of work that takes a big heart for service and for supporting Ascension’s mission to improve the health of the poor and vulnerable. We’re serious about the role we play in healing – and just as passionate about having fun, supporting each other and serving our communities.                                                                                     

Maybe you have a passion for people and an obsession with service.  Or maybe you’re looking for a launchpad for a career managing people.  Are you generous and hard working? When you spot a need, are you ready to jump?

Job Summary

Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:

  • Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
  • Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
  • Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
  • Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
  • Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
  • Follows facility and department infection control policies and procedures.
  • Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
  • Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
  • Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
  • Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
  • Performs other duties assigned.


Qualifications:

  • Ability to read, write and interpret documents in English.
  • Basic computer and mathematical skills.
  • Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

 

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

 

Req ID:  447315 

HOURLY

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Certified Medical Assistant Cardiology

Ascension Health

Round Rock, TX
11 days ago
Round Rock, TX
11 days ago
We Are Hiring
Certified Medical Assistant Cardiology
Full-Time
Hours: Monday-Friday 8am-5pm
Location: Seton Williamson Medical Plaza (Wilco) primary location and Burnet on Mondays
Specialty: Cardiology
Patient Population: Adult
Travel: Burnet, Cedar Park or George Town if needed for coverage
Remote: No
What You Will Do
Summary:
Assist with the examination and treatment of patients under the direction of a provider (Physician or Advanced Practice Provider). In this role you will be responsible for, rooming patients, work buckets, answering phones, prescriptions, chart preparation. Prompting team work within the cardiology team. We are a growing department and offer the ability to gain experience working with multiple providers currently we have 5 cardiologists with the potential to add 2 more this year.
+ Assist with treatments ordered by the provider as supervised by the provider or registered nurse. Perform select clinical duties.
+ Interview patients, measures vital signs, and records information on patients' charts. Prepare treatment rooms for examination of patients.
+ Perform basic clerical duties including answering the phone, maintaining records, and filing.
+ Perform basic materials management functions to include ordering and stocking of supplies. Assist with maintaining a clean and orderly environment.
+ May document the provider's encounter with patients. List all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider. Transcribe patient orders including, but not limited to, laboratory tests, radiology tests and medications.
What You Will Need
Licensure / Certification / Registration:
+ BLS Provider credentialed from the American Heart Association (AHA) obtained within 3 Months (90 days) of hire date or job transfer date required.
+ One or more of the following required:
+ Medical Assistant credentialed from the National Healthcare Association obtained within 6 Months (180 days) of hire date or job transfer date.
+ Medical Assistant credentialed from the National Association for Health Professionals obtained within 6 Months (180 days) of hire date or job transfer date.
+ Medical Assistant credentialed from the National Center for Competency Testing (NCCT) obtained within 6 Months (180 days) of hire date or job transfer date.
+ Medical Assistant credentialed from the American Association of Medical Assistants (AAMA) obtained within 6 Months (180 days) of hire date or job transfer date.
+ Medical Assistant credentialed from the American Medical Technologists (AMT) obtained within 6 Months (180 days) of hire date or job transfer date.
+ Medical Assistant credentialed from the American Medical Certification (AMCA) obtained within 6 Months (180 days) of hire date or job transfer date.
Education:
+ High school diploma or GED required.
Experience:
+ 2 years of CMA Cardiology experience is a plus
+ Open to New CMAs
Why Join Our Team
Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. We strive to expand access to high-quality, low-cost, person-centered care and services for all. We operate more than 100 clinical locations in central Texas, including two teaching hospitals, Dell Medical School at The University of Texas and Dell Children's Medical Center, where candidates can find both career and clinical education opportunities. If you are looking for a rewarding career in healthcare, explore a career with us today. Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care – including 146 hospitals and more than 50 senior living facilities – in 19 states and the District of Columbia.
Equal Employment Opportunity Employer
Ascension Seton is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status.For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfEEO is the Law Poster SupplementPlease note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
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Associate Portfolio Development Manager(Amplify Snack Brands)

HersheyCareers

Austin, TX
2 days ago
Austin, TX
2 days ago

Job Title: Associate Portfolio Development Manager(Amplify Snack Brands)
Job L
ocation: Austin, TX

 

 

Company Background:

 

Amplify Snack Brands, a division of Hershey, is a high growth “better-for-you” snack brand company based in Austin, Texas. Led by a team of world-class executives, the company produces guilt-free snacking products and prides itself on having products that taste great with simple ingredients. Our brands, SkinnyPop, Paqui, Oatmega, Pirate’s Booty, and embody our mission of “snacking without compromise.” For additional information, please visit: https://careers.amplifysnacks.com/

 

Position Summary:

 

Amplify’s product commercialization efforts have evolved rapidly as our business has grown organically and through M&A over the past two years. As part of this evolution, new processes have been rolled out to support the launch of new products and updating of existing products (packaging and/or formula). The Associate Portfolio Development Manager will deliver Amplify Snack Brands’ goals by leading cross-functional commercialization initiatives focused on driving updates to existing products and product lines. The position will lead the efforts with Sales, Marketing, Design, Procurement, and Planning to effectively and efficiently execute these projects and also drive standardization/improvement of the commercialization process. The role will contribute to portfolio-level reports that align the executive leadership team on company priorities.

 

Responsibilities:

 

  • Serve as the primary process leader and project manager for improvement initiatives for commercialized products (packaging graphics, product formula, and/or cost savings)
  • Work with Continuous Improvement Manager to identify and prioritize product-related cost savings opportunities.
  • Serve as the primary process leader and project manager for commercializing new or repeating retailer promotions.
  • Work with Sales Planning team to build calendar of confirmed and potential retailer promotion opportunities, and drive timeline adherence through the sales organization
  • Develop project timelines using Amplify’s project management software and lead project team members to accomplish their tasks on time
  • Support development of project alternatives and scenarios
  • Identify activities in project plan that are at risk and execute risk management developed in partnership with project team and leadership
  • Establish and lead processes for prioritizing improvement initiatives and work closely with the Design team to determine capacity constraints and resourcing needs
  • Work with Senior Portfolio Development Manager to integrate project information into monthly Portfolio Management Reviews and drive for ELT approval as needed
  • Promote a positive, fun, and collaborative working environment amongst all functions at Amplify

 

 

Qualifications:

 

  • Bachelor’s degree required
  • 2-3 years of Operations, Project Management, or Design experience
  • Advanced working knowledge of MS Excel, PowerPoint
  • Strong communication and presentation skills
  • Consumer Packaged Goods experience a plus

 

#LI-MB1

 

Amplify Snack Brands, a division of The Hershey Company is an Equal Opportunity Employer. The policy of Amplify Snack Brands is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

 

Amplify Snack Brands is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

 

#amplify

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Associate Creative Director

Inmar, Inc.

Austin, TX
4 days ago
Austin, TX
4 days ago

Position Summary:

Inmar Intelligence is looking for a rockstar Associate Creative Director to join our Inmar Creative squad. We do everything from product-focused UX/UI to motion graphics and video to just about everything else in support of the rich Inmar brand. Are you equal parts art and science? Are you a seasoned inventor of truly tasty design solutions and mind-changing creative concepts? Are you known for a cool head, winning smile and sense-of-humor in a deadline-driven and highly agile environment? If so, then we should talk.

Digital portfolio required.

Primary Accountabilities:

Technical (50%)

  • Solve complex user-experience challenges through gorgeous, simple and clear design -- Whether through your own work or through developing the work of others
  • Fluent execution across a range of project types -- PRINT, RESPONSIVE WEB, PRESENTATION, GRAPHICS, SOCIAL, NATIVE MOBILE, VIDEO (edit and motion graphics), PHOTO, ETC. -- Plus, demonstrated willingness and ability to add / learn new skills quickly and easily... This position is a strong balance between product-oriented work (UX / UI) and brand-focused initiatives and the workload consequently reflects that
  • Push the boundaries visually, disrupt the marketplace in both concept and design and try new ideas whenever possible
  • Actively participate in the give-and-take of an iterative design process

Leadership (20%)

  • Motivate, and manage your co-workers within Inmar Creative, leading by example, not by an overly directive approach
  • Empower designers on the team at all levels by providing resources, feedback and inspiration to help streamline and elevate the work of those around you and be open to the ways they can do the same for you
  • Understand team dynamics and how to best work with each member of the team and achieve the best outcomes in concert with them
  • Basic understanding of team-building and HR principles

Influence (20%)

  • Inspire, open minds, create unexpected creative outcomes in your own work and the work of others
  • Present overall strategy and your work effectively, articulately communicating design rationale to teams and overall stakeholders within the organization
  • Advocate for user-centered design, experience optimization and product improvement
  • Be a total team player from strategy and vision through execution

Strategic (10%)

  • Understand and help drive to overall strategy for Inmar, the team, brands, campaigns, products and the work
  • Begin to understand and balance the full range of audiences for the work, from internal stakeholders to external audiences to marketplace needs and creative team desires

Required Qualifications:

  • 10+ years of real-world applied digital design experience
  • You show a demonstrated ability to lead teams
  • You show an ability to prioritize projects as well as a sensitivity to the best creative investment opportunities (for a range of reasons)
  • You understand how to balance resources, capabilities and needs to achieve the best work, most strategic outcomes, satisfied stakeholders and successful creative
  • Strong UX design principles
  • Rock-solid visual design skills :: You are a layout + typography + color rockstar
  • Awesome spoken and written communication skills
  • Mastery of design tools : Sketch, Photoshop, Illustrator, InDesign, After Effects, Principle, Flint, Premiere
  • Mastery of the tools that our sales channels use (or at least a solid knowledge of them) : Powerpoint, Google Docs, Etc.
  • Ability to lead / direct photo / video shoots
  • Ability to manage outside vendors, keeping them on-track, on-time, on-budget and aligned to specified vision.
  • Willingness to work on a full range of projects : From the cool (We’re doing some really awesome stuff) to the keep-the-lights-on work (Sorry… There’s some not-so-glamorous stuff, too)
  • Total attention to detail
  • Ability to work on an ego-free, highly collaborative and cross-functional team
  • Ability to thrive in a fast-paced, dynamic corporate environment
  • Strong sense of humor and willing smile are also BIG pluses

Individual Competencies:

  • Integrity: Gains the trust of others by taking responsibility for own actions and telling the truth.

  • Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information and achieve results.

  • Adaptable: Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.

  • Innovative: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.

  • Curious:A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.

  • Analytical and Critical Thinking:  Ability to tackle a problem by using a logical, systematic, sequential approach.

  • Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:  

  • Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.

  • Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.

  • Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds.

  • Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

Safety:

  • Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar Associate, you:

  • Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations. 

  • Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client. 

  • Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results. 

  • Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. 

  • Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

#LI-RR1

Posted

3 days ago

Description

THIS POSITION IS WORK FROM HOME UNTIL AT LEAST JUNE 2021

We are currently seeking full-time, driven, and highly self-motivated Consumer Success Representatives . You will be the concierge helping a consumer through the early stages of the home buying or selling process. We're looking for team members with a strong work ethic, who thrive in an autonomous environment, and treat work like "their own business."

Customer service, sales, retail, or consumer-facing experience is preferred, but not required. Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multitask in a fast-paced, high-energy and competitive environment. Our commission structure is uncapped with a high variable meaning you get out what you put in. Our team is looking for candidates who are looking for a rewarding challenge. You will have the ability to interface and learn from team members in all departments of the company. This is an excellent opportunity to pursue your goals and assist in the growth of an innovative real estate-tech company! Are you up for it? Come join our team!

Areas of Ownership:
  • Responsible and accountable for your production.
  • Represent realtor.com in a professional manner. i.e. by phone, email and text message communication.
  • Ability to work in a team atmosphere and independently.
  • Ability to determine the needs of our clients through effective listening and questioning skills.
  • Make 150-200 outbound warm leads and cold calls (50% split) daily to identify client's needs and respond by providing superior service and resolution.
  • Make successful connections between consumers and real estate professionals to move the business forward and break records.
  • Scheduling flexibility is required as some shifts require late evening or weekend hours.
  • Read and Speak English fluently, an additional language is a bonus but not essential (Spanish).

The Ideal Profile:
  • You have a bias towards action and hold yourself and others accountable.
  • You welcome a challenge and your competitive spirit drives you to win.
  • You genuinely feel good and naturally go the extra mile to make sure customers leave with a smile.
  • You are a confident communicator, skilled at speaking and building rapport with people of all backgrounds.
  • You have experience successfully calming down escalated customers.
  • You are persistent and persevere in the face of adversity.
  • You enjoy change and are always looking for ways to improve.
  • You are self-motivated, ambitious, driven, and goal-oriented.
  • You have excellent attendance and rarely miss work.
  • You find it easy to learn new skills and tasks.
  • You thrive in an open transparent environment, where feedback and coaching are seen as gifts.
  • You aren't afraid to ask for help and are quick to offer support when others need it.
  • You come to win every day with a great attitude.
  • You are organized, independent, resourceful and diligent.
  • You find Multi-tasking easy.
  • You have the ability to collect and input data while fielding questions and speaking with consumers.
  • You are tech savvy with experience using Email, VOIP, Zoom, Google Hangouts, excel, etc.
  • You have a sufficient internet connection to sustain 8-10 hours of internet use, i.e. dialing the phone, video conferencing, online training.

What We Offer:
  • Onsite gym with showers and lockers (when in office)
  • Free lunch provided daily (when in office)
  • Located on private members only disc golf course
  • Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!
  • Competitive work environment with great culture, rewards, recognition and fun events
  • Medical, Vision, Dental, Disability and Life Insurance plus Flexible and Dependent Care Spending Accounts
  • Investment in growing your career and providing you opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

Working Conditions:

Hours may vary as we are open from 7 am through 11 pm. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, fax machines, copiers, and other office equipment.

About realtor.com

At realtor.com ®, we believe that everyone deserves a home of their own. We're a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we're there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we'd love to have you join our team to help.

We've got great offices in the U.S. and Canada with lots of sweet jobs to choose from, so we're hoping you'll join us on our journey to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

Let's make a difference, together. For Real.

Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

#LI-DH1