If you’re a highly organised dynamic executive PA with a flair for creative writing…

And you’re searching for an opportunity where you’ll have significant autonomy, opportunity to write, experiment and enjoy a wide variety of responsibilities, then this is the role for you.

You’ll be joining a dynamic, growing professional services company with a huge vision to work alongside the MD.

Hours are flexible, but around 25 hours per week would be ideal, with the option to fit around school hours where applicable.

Our client’s focus is on supporting local business owners to become even more successful by increasing their profits, building stronger teams and developing their business so it can ultimately work without them. Clients participate in a range of group and individual coaching programmes, business planning days and team/ individual development programmes.

About the Role:

If you’re the Creative Executive PA our client is looking for, you will join the worlds #1 business coaching company's office in Belfast.

Together, they will work with business owners/directors to grow and improve their businesses – which in turn will improve the lives of the owners/directors, their families and their employees.

About You

•Do you love to write and are extremely articulate both in written and spoken word?
•Are you extremely likeable, charismatic and understand what makes people tick?
•Do you have excellent interviewing skills to meet new people and ask probing questions?
•Are you highly organised, goal-oriented and willing to challenge to get things done?
•Can you think outside the box, are proactive and solutions-focused and are willing to go the extra mile?
•Do you have an eye for detail?
•Are you determined and self-reliant, with an energetic and persistent nature and the ability to influence and persuade?
•Are you committed to your own development both in your area of expertise and in general?

You will be responsible for:

•Writing of creative pieces for use on websites, social media and in print
•Representing the company in front of prospective clients
•Development and writing of press releases
•Liaising with clients and prospects
•Organising Events and seminars
•Maintaining relationships with strategic partners
•Organising the MD
•Supporting the MD with clients and suppliers
•Production of hand written communication
•Recording of KPI’s within the Company

You will benefit from

•World Class training and development resources
•Basic pay of Full Time Equivalent of £20,000 to £25,000 p/a (Pro rata to part time), depending on experience
•OTE £6,000 Performance Related Bonus, with no caps, the better we do the more you earn

The successful candidate has the opportunity to be well rewarded, both in terms of remuneration and flexibility as a result of achieving excellence in the position. You will benefit from additional training and upskilling in your role.

How to Apply

If you are interested in the opportunity and would like to learn more please click on the link provided. You will then receive an email from our ciient asking you to call them directly. If you do not see this email in your inbox, please do check junk/spam.

12 Month Fixed Term Contract (Maternity Cover), Part Time (20 hours per week; 09:00 until 13:00)

Here at Restore Datashred, we are now looking for an Operations Administrator to handle all administration at our Belfast depot. With an emphasis on first class customer service, you will ensure that all enquiries are dealt with quickly and accurately and that all daily and weekly tasks are completed within the relevant timescales.

The Operations Administrator will input incoming orders and contracts onto the relevant computer system, liaise with the Manager regarding route planning and add additional visit requests by customers to existing routes to maximise route efficiency. You will also assist with vehicle management which may include; managing vehicle defect sheets, check and file tachographs and record fuel receipts.

So, if you have previous experience in a fast-paced customer focused environment and have the ability to maintain confidentiality and discretion at all times, then we would love to hear from you.

We’re looking for someone who has excellent communication skills, a friendly yet professional telephone manner and the ability to work well under pressure, showing flexibility when required. You’ll need to be a good problem solver, be committed to delivering exceptional customer service and be able to deal empathetically, assertively and politely with both internal and external customers. Competency in standard software packages such as Microsoft Office is essential.

About Us

Restore Datashred is one of the UK’s leading on-site and off-site shredding companies, providing confidential document and data shredding services throughout England, Wales, Scotland and Ireland.

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:

1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication

A vacancy has arisen to join our team on a permanent basis, at our client’s prestigious new office in Belfast city centre.
The successful candidate will be proactive and provide professional, customer focused day-to-day 'hands on’ Office Administration’ support of the Belfast office and the Workplace Office Manager in the areas of: service solutions (mail, loading bay, reprographics, records management, stationery).  Working closely with our approved partners in the operation and administration of day-to-day workplace services.

The operative is primarily to ensure the smooth running of Mitie managed areas of the loading bay and mail room provided on site at our client’s prestigious office in Belfast city centre. 

The Loading Bay operative is to carry out the effective and efficient handling of all incoming and outgoing mail and courier items according to the site procedure manual.  The employee must have a diligent approach to ensure complete audit trail is maintained, excellent customer communication skills, must be organised and have a high level of attention to detail. 

Responsibilities:

Responsible for all incoming / outgoing packages for Mitie managed areas

Responsible for use and safe management of mail x ray machine (training to be provided)

Responsible for Health & Safety of Mitie managed areas

Inform line management of any situations which could impact on the business immediately

Produce data as requested

Ensure correct PPE is worn at all times

Ensuring all areas of required duties are risk assessed in line with Health & Safety policies

Duties:•    

To provide a professional, friendly and helpful customer focused service to our clients each daycess all incoming mail items using the x ray machine

Stock management, house keeping of work areas and ordering paper, Xerox consumables and stationery
Replenish cupboards with stationery and photocopier paper, loading paper and toner into photocopier

Supporting MFD 1st and 2nd line fixes and requesting engineer call outs 

Ensure that all necessary steps are taken to identify recipients of courier parcels and enter them on the PinPoint system for the mailroom to distribute

Log all incoming Royal mail Special Deliveries onto the PDA system

Ensure that a record of who has signed for the PDA handhelds is kept up to date

To answer any queries regarding incoming/ outgoing courier items, and to forward any problems to the IMS Manager if they cannot be resolved immediately

Inform mailroom of urgent parcels that need immediate delivery

Ensure that the clear desk policy is adhered to

Any bulky items received are to be swiftly dealt with and redirected to the correct department with minimum delay

Ensure that all courier data is captured on PDA and run daily end of day reports to check for outstanding items

Keep the Loading Bay in good order in line with H&S procedures

Any other ad hoc duties in relation to the loading bay

Decision Making:

• Be able to deal with and solve any immediate operational challenges with sound judgement and excellent prioritisation skills.

  Job Knowledge, Skills and Experience:

• Diligent

• Reliable

• IOSH Managing safely / Banksman trained (Desirable)

• The ability to build relationships with customers and communicate effectively at all levels

• The ability to demonstrate a customer focused and "Can do" attitude and attention to detail are fundamental requirements

• To be proactive, self-motivated and understand the parameters of the role and refer issues upwards

• Excellent verbal and written English

• Computer literate intermediate level

• Bright, enthusiastic and friendly

Health and Safety responsibilities

• Follow Group and company policies and procedures at all times;
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and/or via your divisional incident reporting system;

Information Security

• Ensure compliance with Mitie's information security procedures in all activities;
• Proactively identify and report security risks to your manager;
• Report actual and suspected security incidents;

 Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.