benefit jobs

Near alfreton, midlands
1437Jobs Found

1437 jobs found for benefit jobs Near alfreton, midlands

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Customer Support Specialist - (Job Number: 21964)

Experian Services Corp

Nottingham, EN
14 days ago
Nottingham, EN
14 days ago
Description

Customer Support Specialist


Nottingham


 


Role Summary


We are seeking a Customer Support Specialist to be an integral part of Experian’s PowerCurve Customer Acquisition (PCCA) onboarding team.


You will help us in delivering our off-the-shelf SaaS Originations (apply for new credit) solution to business clients working with our latest technology stack. We work with a range of clients from fintech start-ups to well-known high street banks, mobile phone providers and utility companies. As a Client Support Specialist you willsupport the client through the on-boarding journey, providing the individual with exposure to the full software delivery lifecycle, developing knowledge of decisioning processes and Experian data


 


Your role will involve problem solving, key stakeholder communication, managing a variety of technical and business challenges, co-ordinating across multiples teams and ensuring successful client onboarding. You will work in partnership with the Customer Success Manager and alongside Global colleagues, Product Manager, Service Management, the Go-to-Market sales and consultancy team and other Experian delivery teams.


 


Key Responsibilities will include:

  • Supporting client onboarding, whilst this should be primarily self-service, clients may require help understanding:
    • Testing, including use of test data packs
    • The layout of the MI and Existing Customer Database files
    • Access controls
    • Use of Strategy Design Studio
  • Investigation, triage and resolution of onboarding issues
  • Activation of required functionality within EO-CA User Case including go live activities
  • Own technical issues (project stage not live)
    • Coordinate multiple teams to fix any pre live issues, in line with the pre live support model. 
  • Supporting use case and client specific configurations and providing tuning recommendations.
  • Support of queries around individual transaction outcomes.
  • Working with Client Success Manager to ensure that individual clients are achieving the desired business benefits
  • Support system program and application changes/upgrades to proactively meet the developing requirements of the business as required
  • Produce reports

•     Provide ad hoc support to the core DevOps teams (SaaS Software Development & Infrastructure teams) to ensure the successful transition of new capabilities into the live environment


•     Release Planning

  • Preparing client facing documentation/release notes based on internal specifications
  • Applying updated template content to client specific SDS solutions

•     Presenting results, conclusions and recommendations to clients


•     Ensuring that the solution aligns with the Experian strategic initiatives and business objectives


•     Validating and verifying requirements, assumptions, scope is aligned to the contractual agreements made with the client


 


Could this role be for you?


 

  • We are seeking a Client support professional who has experience delivering support and solutions to clients
  • Strong problems solving skills and experience dealing with business and technical challenges
  • Excellent communication and listening skills. Ability to presenting results, conclusions and recommendations to clients
  • Great client and stakeholder management
  • Ability to interpret client business needs, implement and translate them into requirements that can be clearly articulated
  • Working cross-functionally in a virtual team with product and development in an agile (or similar) environment
  • Working knowledge of Jira or similar tools *nice to have

 


 


Why choose us?


 


Our colleagues’ health and wellbeing is a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!


 


We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.  


 


Qualifications

Customer Support Specialist


Nottingham


 


Role Summary


We are seeking a Customer Support Specialist to be an integral part of Experian’s PowerCurve Customer Acquisition (PCCA) onboarding team.


You will help us in delivering our off-the-shelf SaaS Originations (apply for new credit) solution to business clients working with our latest technology stack. We work with a range of clients from fintech start-ups to well-known high street banks, mobile phone providers and utility companies. As a Client Support Specialist you willsupport the client through the on-boarding journey, providing the individual with exposure to the full software delivery lifecycle, developing knowledge of decisioning processes and Experian data


 


Your role will involve problem solving, key stakeholder communication, managing a variety of technical and business challenges, co-ordinating across multiples teams and ensuring successful client onboarding. You will work in partnership with the Customer Success Manager and alongside Global colleagues, Product Manager, Service Management, the Go-to-Market sales and consultancy team and other Experian delivery teams.


 


Key Responsibilities will include:

  • Supporting client onboarding, whilst this should be primarily self-service, clients may require help understanding:
    • Testing, including use of test data packs
    • The layout of the MI and Existing Customer Database files
    • Access controls
    • Use of Strategy Design Studio
  • Investigation, triage and resolution of onboarding issues
  • Activation of required functionality within EO-CA User Case including go live activities
  • Own technical issues (project stage not live)
    • Coordinate multiple teams to fix any pre live issues, in line with the pre live support model. 
  • Supporting use case and client specific configurations and providing tuning recommendations.
  • Support of queries around individual transaction outcomes.
  • Working with Client Success Manager to ensure that individual clients are achieving the desired business benefits
  • Support system program and application changes/upgrades to proactively meet the developing requirements of the business as required
  • Produce reports

•     Provide ad hoc support to the core DevOps teams (SaaS Software Development & Infrastructure teams) to ensure the successful transition of new capabilities into the live environment


•     Release Planning

  • Preparing client facing documentation/release notes based on internal specifications
  • Applying updated template content to client specific SDS solutions

•     Presenting results, conclusions and recommendations to clients


•     Ensuring that the solution aligns with the Experian strategic initiatives and business objectives


•     Validating and verifying requirements, assumptions, scope is aligned to the contractual agreements made with the client


 


Could this role be for you?


 

  • We are seeking a Client support professional who has experience delivering support and solutions to clients
  • Strong problems solving skills and experience dealing with business and technical challenges
  • Excellent communication and listening skills. Ability to presenting results, conclusions and recommendations to clients
  • Great client and stakeholder management
  • Ability to interpret client business needs, implement and translate them into requirements that can be clearly articulated
  • Working cross-functionally in a virtual team with product and development in an agile (or similar) environment
  • Working knowledge of Jira or similar tools *nice to have

 


 


Why choose us?


 


Our colleagues’ health and wellbeing is a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!


 


We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.  


 

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Operations and Logistics Intern

Amazon

Nottingham, MID
1 day ago
Nottingham, MID
1 day ago
Operations and Logistics Intern 

Operations and Logistics Intern 


1286902
Location: Our internship opportunities are located in various sites across the UK: https://www.amazon.jobs/en/location
You will be asked to be flexible on location.
Duration: Minimum 12 weeks
Amazon is a company of builders. A philosophy of ownership carries through everything we do — from the proprietary technologies we create to the new businesses we launch and grow. You’ll find it in every team across our company; from providing Earth’s biggest selection of products to developing ground-breaking software and devices that change entire industries, Amazon embraces invention and progressive thinking. Amazon is continually evolving; it’s a place where motivated employees thrive, and ownership and accountability lead to meaningful results. It’s as simple as this: we pioneer.
With every order made and parcel delivered, customer demand at Amazon is growing. And to meet this demand, and keep our world-class service running smoothly, we're growing our Operations team across Europe. Delivering hundreds of thousands of products to hundreds of countries worldwide, our Operations teams possess a wide range of skills and experience. Our network of Fulfilment Centres is supported by managers whose teams own the receipt and stowing of inventory, picking, packing and shipping, to ensure that our customers receive what they want, when they want it.
Whatever your background, if you’re motivated by results and driven enough to achieve them, Amazon is a great place to be. Because it’s only by coming up with new ideas and challenging the status quo that we can continue to be the most customer-centric company on Earth, we’re all about flexibility: we expect you to adapt to changes quickly and we encourage you to try new things.
Amazon is looking for ambitious and enthusiastic students to join the unique world of Logistics in European Operations as interns. An Amazon EU internship will provide you with an unforgettable experience in a fast-paced, dynamic and international environment; it will boost your resume and will provide a superb introduction to our Operations activities.
These internships are project-based educational opportunities intended to allow future managers to discover how we lead and develop our teams of associates. Interns will learn how our managers effectively engage their teams to realize their full potential, ensure their performance in order to fulfill our customers’ expectations, encourage a safe and productive environment, and more within our large and complex fulfillment centers.
As our Operations and Logistics Intern you might join one of the following teams: inbound (managing truck reception and unloading, registering products in our systems, stowing products and the management of inventory space), outbound (after a customer orders an item, the picking, rebin, packing, and shipping), ACES (Amazon Customer Excellence Services – benchmarking, sharing best practices and working on continuous improvement projects for various sites) and ICQA (inventory control and quality assurance).
You will put your analytical skills to test and roll up your sleeves to complete a project that will contribute to improve the functionality and level of service that the Fulfilment Centers provides to our customers.
This will include:
  • Diving deep into data, mapping processes and problems.
  • Offering and testing potential solutions and implementing the best one(s).
  • Interacting with highly efficient managers, technology development teams, and front line associates to think broadly about solutions to the most complex business and operational challenges faced by one of the world’s fastest growing operations network.

Operations and Logistics Intern basic Qualifications:

We want to hire the world’s brightest minds, and offer them an environment in which they can relentlessly improve the experience for our customers. We are looking for forward-thinkers who take a continuously proactive approach and create a culture of creativity within the workplace.
  • You are currently working towards a 2+ years university degree in logistics, supply chain, production, engineering or a related field.
  • Excellent written and verbal communication skills in English (and local language if applying to a country outside the UK).
  • You have the right to work in the country you are applying for.
  • You are willing to work to flexible schedules / shifts hours.
  • You are results-driven with analytical skills and the desire to innovate and simplify current process and practices.
  • You should have strong decision making skills, and use sound logic to communicate.
  • Evidence of leadership skills – perhaps you are president of a sporting or social club at university or took the lead in charity work or a group project.
  • The personal drive and enthusiasm that makes you stand out from the crowd!

Operations and Logistics Intern preferred Qualifications:

  • Ability to work successfully in an ambiguous environment, to meet tight deadlines and prioritize workload even when faced with conflicting priorities.
  • Previous work experience – a summer job, internship or full-time role; if it’s in an operations or customer-facing environment, even better.

About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this Operations and Logistics Intern position, please click on the apply button!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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Graduate Area/ Shift Manager

Amazon

Nottingham, MID
1 day ago
Nottingham, MID
1 day ago
Graduate Area/ Shift Manager 

Graduate Area/ Shift Manager 


1223293
Salary: Competitive
Location: UK wide - Please note that this position will not be based in a central city location, therefore any applicants must be open to relocation.
Start Dates Available: Throughout 2021
Amazon strives to consistently delight customers by efficiently delivering products all over the world. Our teams possess a wide range of skills and expertise, from business analysis and inventory management to engineering. With so many Fulfilment Centers (FC) and Delivery Stations worldwide, Amazon is growing at a pace that requires the very best talent to be brought in to our company to help us continue to make history.
We are seeking Graduate Area/ Shift Managers to join our vast fulfilment and operations network, in various locations across the UK. These are positive, self-motivated candidates with just the right combination of leadership skills and professional business sense. This is a permanent position from day one.
What will you be doing?
You will be an inspiring leader in one of the following areas within the FC operations: Receive, Stow, Pick, Pack or Ship. Or you might work at one of our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible.
In this position, you will take care of a team or a process as soon as you start. This kind of opportunity isn’t often presented to graduates fresh out of university. At Amazon, however, we trust the people we hire and provide plenty of support to help to set you up for success. Our culture is very learn-by-doing oriented; you will take control of your career.
Guiding by example, you’ll be responsible for the training and integration of your team, while progressively improving progress. This symbiotic relationship also makes this position even more rewarding and impactful, as you strive for excellence together with the team you supervise.
You’ll exercise sound judgement, making sure progress and targets are realistic and achievable. And it’ll be worth it; the impact you could have, within one of the world’s biggest, most innovative companies, won’t go unnoticed. With us, you can have a hand in creating the future of operations and logistics.
Alongside positive leadership, the ideal Graduate Area/ Shift Manager keeps the bigger picture goals in mind:
  • You’ll need to safeguard your team’s safety while at work.
  • You’ll uphold Amazon’s high standards of quality.
  • You’ll demonstrate problem-solving and analytical capabilities.
  • And, last but not least: you’ll strive to improve and streamline processes.

Graduate Area/ Shift Manager basic Qualifications:

Do you qualify?
  • You obtained or are working towards a Bachelor’s Degree.
  • You are flexible to relocate for the position if needed.
  • You are willing to work in non-traditional shift pattern which may include nights and weekends.
  • You speak fluent English.

Do you have an MBA and previous work experience? Why not consider applying for our Pathways Operation Manager position?
**Please note that the first part of the interview stage is an online assessment. Once submitting your application please do make sure you click on the link and complete the online assessment, your application may not be considered otherwise.

Graduate Area/ Shift Manager preferred Qualifications:

  • Though not required, prior work experience can be beneficial.

About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this position, please click on the apply button!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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Inventory Control & Quality Assurance Operations Manager

Amazon UK

Nottingham, MID
6 days ago
Nottingham, MID
6 days ago
Inventory Control & Quality Assurance Operations Manager 

Inventory Control & Quality Assurance Operations Manager 


1312627
Do you have a Bias for Action?
Would you like to be part of an innovative, fast-paced and motivated team?
We’re glad to hear it.
Each action we undertake is on behalf of our customers, which is why we keep a close eye on all processes in our Fulfilment Centres. Our Fulfilment Centres are at the heart of Amazon’s world-class and rapidly growing Operations network: they’re where we manage our fast-moving inventory. They’re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out.
We’re looking for a detail-oriented leader to join our Inventory Control and Quality Assurance team. We’ll need you to ensure that we continue delivering as reliably as ever to our customers, with all teams maintaining their performance and quality of service.
When working on Inventory Control (IC), you’ll carry out extensive analysis and research, as you come to understand and correct any vacancies in our inventory.
The other significant portion of your time will be devoted to Quality Assurance (QA). In this line of responsibility, you’ll proactively audit team efficiency. For example: how closely everyone in your Fulfilment Centre is adhering to agreed processes, while highlighting any discrepancies.
Inventory Control & Quality Assurance Operations Manager Responsibilities:
  • Managing the site-based Inventory Control and Quality Assurance team.
  • You’ll maintain Health and Safety standards within your sphere of influence, actively promoting a positive Health and Safety culture on-site.
  • Monitor KPIs regarding accuracy and integrity of Quality and Inventory transactions; then, you’ll provide feedback to Operations where necessary.
  • Review and analyse customer defect data, while developing corresponding action plans to reduce and eliminate causes of any issues.
  • On a daily, weekly and monthly basis: develop and execute action plans for increasing quality, inventory accuracy and service satisfaction.
  • Partner with Management in the communication of Inventory Control and Quality Assurance policies and procedures: you’ll keep an eye on compliance in your Fulfilment Centre.
  • Carry out supervisory responsibilities in accordance with Amazon’s wider policies and procedures, including:
  • Interviewing and training both exempt and non-exempt employees.
  • Assuming accountability for setting and meeting operational goals.
  • Planning and forecasting.
  • Assigning and directing work and employee deliverables.
  • Performance appraisal of team members.
  • Rewarding and disciplining employees where appropriate.
  • To build up an understanding of Fulfilment Centre inventory systems and processes, and to provide assistance and expertise for problem-solving wherever you can.

Inventory Control & Quality Assurance Operations Manager basic Qualifications:

  • Bachelor’s degree or equal level qualification.
  • You possess strong analytical skills alongside a solid problem-solving background.
  • You’ll also need time management skills, to help you tackle operational challenges in a timely fashion.
  • Excellent written and verbal communication skills, as well as demonstrated ability to manage, motivate and positively influence team behaviours.
  • Customer-centric, close attention-to-detail, as you Insist on the Highest Standards.
  • Strong commitment to employee development.
  • Strong technical and IT skills: you’re able to learn our Fulfilment Centre warehouse management system.
  • You’re highly dependable and able to manage business functions that can operate 24/7 (including holidays): you commit the time required to get the job done.
  • You are fluent in English, both verbally and written.

Inventory Control & Quality Assurance Operations Manager preferred Qualifications:

  • A background in a logistics, distribution or similar environment would be ideal.
  • An understanding of Lean and Six Sigma techniques would be beneficial to your application.
  • A degree in a science or logistics-based discipline, with a strong bias towards analytics and data would be advantageous.

About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this Inventory Control & Quality Assurance Operations Manager position, please click on the apply button!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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Inventory Control & Quality Assurance Operations Manager

Amazon UK

Nottingham, MID
8 days ago
Nottingham, MID
8 days ago
Inventory Control & Quality Assurance Operations Manager 

Inventory Control & Quality Assurance Operations Manager 


1312627
Do you have a Bias for Action?
Would you like to be part of an innovative, fast-paced and motivated team?
We’re glad to hear it.
Each action we undertake is on behalf of our customers, which is why we keep a close eye on all processes in our Fulfilment Centres. Our Fulfilment Centres are at the heart of Amazon’s world-class and rapidly growing Operations network: they’re where we manage our fast-moving inventory. They’re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out.
We’re looking for a detail-oriented Inventory Control & Quality Assurance Operations Manager to join our Inventory Control and Quality Assurance team. We’ll need you to ensure that we continue delivering as reliably as ever to our customers, with all teams maintaining their performance and quality of service.
When working on Inventory Control (IC), you’ll carry out extensive analysis and research, as you come to understand and correct any vacancies in our inventory.
The other significant portion of your time will be devoted to Quality Assurance (QA). In this line of responsibility, you’ll proactively audit team efficiency. For example: how closely everyone in your Fulfilment Centre is adhering to agreed processes, while highlighting any discrepancies.
Inventory Control & Quality Assurance Operations Manager Responsibilities:
  • Managing the site-based Inventory Control and Quality Assurance team.
  • You’ll maintain Health and Safety standards within your sphere of influence, actively promoting a positive Health and Safety culture on-site.
  • Monitor KPIs regarding accuracy and integrity of Quality and Inventory transactions; then, you’ll provide feedback to Operations where necessary.
  • Review and analyse customer defect data, while developing corresponding action plans to reduce and eliminate causes of any issues.
  • On a daily, weekly and monthly basis: develop and execute action plans for increasing quality, inventory accuracy and service satisfaction.
  • Partner with Management in the communication of Inventory Control and Quality Assurance policies and procedures: you’ll keep an eye on compliance in your Fulfilment Centre.
  • Carry out supervisory responsibilities in accordance with Amazon’s wider policies and procedures, including:
  • Interviewing and training both exempt and non-exempt employees.
  • Assuming accountability for setting and meeting operational goals.
  • Planning and forecasting.
  • Assigning and directing work and employee deliverables.
  • Performance appraisal of team members.
  • Rewarding and disciplining employees where appropriate.
  • To build up an understanding of Fulfilment Centre inventory systems and processes, and to provide assistance and expertise for problem-solving wherever you can.

Inventory Control & Quality Assurance Operations Manager basic Qualifications:

  • Bachelor’s degree or equal level qualification.
  • You possess strong analytical skills alongside a solid problem-solving background.
  • You’ll also need time management skills, to help you tackle operational challenges in a timely fashion.
  • Excellent written and verbal communication skills, as well as demonstrated ability to manage, motivate and positively influence team behaviours.
  • Customer-centric, close attention-to-detail, as you Insist on the Highest Standards.
  • Strong commitment to employee development.
  • Strong technical and IT skills: you’re able to learn our Fulfilment Centre warehouse management system.
  • You’re highly dependable and able to manage business functions that can operate 24/7 (including holidays): you commit the time required to get the job done.
  • You are fluent in English, both verbally and written.

Inventory Control & Quality Assurance Operations Manager preferred Qualifications:

  • A background in a logistics, distribution or similar environment would be ideal.
  • An understanding of Lean and Six Sigma techniques would be beneficial to your application.
  • A degree in a science or logistics-based discipline, with a strong bias towards analytics and data would be advantageous.

About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this position, please click on the apply button!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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Health and Safety Specialist

Amazon UK

Nottingham, MID
11 days ago
Nottingham, MID
11 days ago
Health and Safety Specialist 

Health and Safety Specialist 


1344264
Year-on-year, as we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated and empowered. To help us achieve this, we’re seeking an enthusiastic Health and Safety Specialist. With your Bias for Action we will need you to step in and support the Health and Safety (WHS) team in one of our Fulfilment Centres.
The successful candidate will be an experienced, innovative and hands-on individual who is passionate about Health and Safety in a professional context. In time, we’ll expect you to become as customer-centric as we are and apply this to your work each day.
You will also need to be able to identify, coordinate and drive improvements in Safety, while engaging operational and other support function stakeholders. The Health and Safety Specialist will report directly to the Fulfilment Centre WHS Manager.
Health and Safety Specialist Responsibilities:
  • Assisting with the delivery of safety performance and monitoring, in line with personnel, team and functional goals and objectives.
  • Facilitating and/or arranging training programs on critical Fulfilment Centre WHS issues.
  • Supporting the implementation of WHS programs within Fulfilment Centre Operations, while delivering key risk assessment activities.
  • Driving compliance with local and EU legislation.
  • Ensuring that WHS systems are kept accurate at all times, with completed incident reports, alongside all supporting documentation.
  • Assisting the WHS Manager with the construction of incident prevention programs.
  • Contributing to Fulfilment Centre requests for improvement of on-site safety and positively impact accident trends.
  • Preparing responses to insurers or solicitors in response to any personal injury claims.
  • Participating in the EU Fulfilment Centre WHS Safety Audit Programme.
  • Assisting with the coordination and training of new Health and Safety team members.
  • Acting as a proxy for the WHS Manager, as and when required.
  • Arranging, facilitating and contributing to Fulfilment Centre Safety Steering Committee meetings.
  • Arranging and conducting basic surveys and checks in the Fulfilment Centre environment, looking into facility processes, Health and Safety supplies as well as employee behaviours.

Health and Safety Specialist basic Qualifications:

  • You’re qualified to NEBOSH Diploma/NVQ5 level or equivalent qualification, or you hold degree level qualifications in any subject and are willing to complete these or equivalent qualifications within an agreed timescale.
  • You’re able to demonstrate an in-depth understanding of essential Environment, Health and Safety legislation.
  • Candidates with relevant experience, from backgrounds that may differ from Safety disciplines, will also be considered.

Health and Safety Specialist preferred Qualifications:

  • You possess experience of Lean, 5S and Kaizen methodologies.
  • Qualifications or experience of environmentally-conscious initiatives would be advantageous.

About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this position, please click on the apply button!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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Sales Manager

SureScreen Diagnostics Ltd

Derby, MID
1 day ago
Derby, MID
£45k - £75k Per Year
1 day ago
£45k - £75k Per Year

Job Title: Sales Manager
Location : Derby, DE1 3QB
Salary : £45,000-£75,000 D.O.E (OTE £60,000- £85,000)
Benefits : Bi-annual Bonus + Pension & 23 Days Leave (+8 BH)
SureScreen are an innovative established medical device manufacturer and on-site healthcare provider with over 20 years’ in the market.  As a growing business we are looking for a talented Sales Manager to help continue the growth of the business, assist and mentor the team with ongoing opportunities as well as launching a unique, patented product into the market over the coming months.  SureScreen has also recently brought to market industry leading technology for covid-19 testing.

SureScreen’s mission is to deliver quality diagnostics to prevent accidents or illness before they occur.  This is an exciting opportunity for you to get behind a company making a huge positive impact on people’s health. 

Reporting to the Directors, you will have full responsibility for managing a team comprising 9 people across account management, new business and customer service. You will also be responsible for supervising the Telesales team. This is a strategic management role leading, managing & inspiring the team to continue their impressive growth.

Your role will see you primarily develop the sales team, mentor and help support the team, working on new opportunities, initiating new initiatives, structures and streamlining the sales process, as well as initiating conversations, building relationships, and helping manage the customer journey to sale. 

Comprehensive training on the business and products will be provided. The successful applicant should be friendly, approachable, have a good sense of humour, organised, busy and proactive with experience in Sales.

Sales Manager Responsibilities:

  • Implementing international sales programs by developing sales action plans.
  • Managing our sales team including account management, telesales and customer service to retain customers and hit sales growth targets while ensuring excellent service and efficiency.
  • Maintaining sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
  • Establishing sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
  • Track and analyse performance of the sales team and sales trends to make improvements in sales strategy.
  • Work closely with each salesperson to provide mentorship, guidance, feedback and encouragement.
  • Strengthen the sales team where required by recruiting, selecting, orienting, and training employees.
  • Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Contributing to team effort by accomplishing related results as needed.

Sales Manager preferred skills / attributes:

  • Current and proven track record of success as a Sales Manager.
  • Previous experience in a similar role leading a team.
  • You must be comfortable with using CRM and other IT packages. If you have experience using SAP by Design, this would be desirable but not essential.
  • Ultimately you must be someone who loves to win and who enjoys sharing their knowledge with others so that the whole team succeed.
  • Previous experience in the healthcare or nutrition market is desirable but not required.
  • Holder of a driving licence and access to their own transport.

This is a full-time position, with hours 8:30am – 5pm Monday to Thursday, 8:30am – 4:30pm Friday.  Salary is competitive (plus commission and bonus), and negotiable depending on experience.

*For more information about the Sales Manager role or to apply send your CV now!*

Established in 1996, SureScreen have been providing proactive, bespoke diagnostic solutions to organisations for nearly 25 years. We are an established leading supplier of rapid, point of care immunoassay tests, focusing on quick diagnosis of drug and alcohol abuse, infectious disease and health parameters amongst many other things. For more information on the company, please see our video here: https://www.surescreen.com/about

 

 

 

 

 

 

 

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Timber Order Picker

BROOKS BROS. (UK) LIMITED

Nottingham, MID
2 days ago
Nottingham, MID
2 days ago
About the company
Brooks Bros (UK) Ltd is a privately owned family Timber business which has been successfully trading hardwoods and softwoods nationally for over 50 years.  We have 5 strategically placed sites supplying sawn and machined hardwoods/softwoods, flooring, decking, cladding, sheet materials and engineered timber products.
About the role
A position has arisen for an order picker to work in this expanding Timber business.
  • We are looking for a timber person ideally with experience and knowledge of working with hardwood and softwood although full training will be given to the right individual
  • Driven team player who can establish themselves as a key member of the department
  • You will be motivated, hardworking, enthusiastic and focussed
  • Applicants would need to be physically fit and flexible in their approach to work
  • Side Loader/FLT license would be a big advantage


Benefits

  • Overtime available
  • Pension
  • Excellent career progression opportunities

 

 

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2 x Senior Category Managers

National Health Service

Sheffield, Yorkshire
1 day ago
Sheffield, Yorkshire
£43.358k - £53.093k Per Year
1 day ago
£43.358k - £53.093k Per Year

Job Reference: J316-SEN-CAT-MAN-SHEF-T2

Employer:
Collaborative Procurement Partnership
Department:
Tower 2
Location:
Sheffield
Salary:
£43,358.66 - £53,093.20

2 x Senior Category Managers – Categories that will be covered by the two roles are likely to cover Examination and Surgical Gloves, Minimally Invasive and Procedure Packs.

£43,358.66 - £53,093.20 dependent on experience.

National Role - Offices in Sheffield and Normanton.

CPP is currently reviewing its working arrangements and it is anticipated that you will be required to spend a percentage of your time working from home. Further information will be made available should you be shortlisted for interview.

Do you look at things differently? Are you looking for a procurement role where you can make an impact, drive change, and grow your career and where the savings you make directly benefit the patient?

We are looking for looking for two experienced Senior Category Managers, one role will be leading the Minimally Invasive and Gloves (surgical and examination) Category Teams, while the second role will be focused on Procedure Packs, Tray Wrap & Sterilisation Products, and pre-operative skin preparation. We are looking for two experienced Senior Category Managers to lead and inspire a team to deliver a world class service to the NHS and provide creative, cost effective solutions for their toughest challenges.

We are very proud to be part of the NHS Supply Chain family. We were formed in 2018 and continue to invest heavily in our people, our systems and our processes - there has never been a better time to join us.

The Role:

These roles will have line management responsibility for a small team of Category Managers and Procurement Contract Support within our Sterile Intervention equipment and associates consumable products (operating theatre products) category tower and they are responsible for both the delivery of the benefits of the category strategy and the ongoing development and evolution of the strategy. Each Senior Category Manager will work alongside dedicated Clinical and Implementation Managers and colleagues across the wider NHS Supply Chain Family to deliver the benefits to the NHS.

You will foster a highly professional and responsive client service approach and act as the main point of contact for the category, building and maintaining strong relationships with all key stakeholders along delivering opportunity assessments and award recommendations to NHS Trusts and then supporting the implementation of the subsequent contracts and commitments.

This will include: -

  • Leading, managing, and inspiring a team.
  • Managing a portfolio of categories for the English NHS.
  • Performance manage against programme targets and ensure best value for money.
  • Foster highly professional and responsive client service approach, acting as the main point of contact for the category.
  • Lead and manage multiple programmes from tendering to contract award and ongoing relationship management.
  • Delivery of category strategies across the portfolio of categories, keeping to timescales, delivery of the identified benefits and management of suppliers to ensure competition within the market.
  • Build and manage effective relationships with stakeholder groups (within Trusts such as Procurement Teams, Management and Clinical teams), suppliers and expert networks through the NHS and Supplier Landscapes.

Who you are:

An established Senior Category Manager from within the NHS, Healthcare, or other sectors where you have thrived in complex stakeholder environments and delivered significant benefits.

Able to manage complex projects with multiple stakeholder organisations, while supporting the team to deliver both operational and programme deliverables.

Successful candidates will be able to manage conflicting priorities and delivery programmes of work that achieve challenging organisational KPIs.

  • Keen interest in working in these healthcare categories that are incredibly important to the NHS, whether that be:
    • Examination gloves that are worn by a very significant proportion of front-line NHS Staff, through to the advanced technologies that are represented in the Minimally Invasive category.
    • Procedure Packs, great opportunity delivery significant cost and efficiency/rationalisation benefits to the NHS, while ensuring a resilient supply chain.
    • (Please refer to job description for full selection criteria).
  • Natural leader, line-manager, and mentor.
  • Results focused, responding naturally to pressure and demanding deadlines.
  • Able to demonstrate good commercial acumen, attention to detail and extensive category knowledge.
  • Exceptional communication and stakeholder management skills and the ability to maintain an extensive network of contacts within the category.
  • Highly developed numerical and analytical skills with strong Excel knowledge.
  • Confident and articulate with an engaging manner and great energy, comfortable with delivering complex reports to senior management and stakeholders.
  • Already a car driver, willing to travel frequently - to NHS Trusts and Supplier locations throughout the UK, with possible foreign travel.

The Rewards:

  • Salary up to £53k dependent on experience.
  • Business car lease scheme (for roles with business miles of +4000 per annum.)
  • Workplace pension contributions.
  • Employee Assistance Programme.
  • Health cash benefit.
  • 25 days holiday entitlement & 8 bank holidays.
  • The opportunity to purchase additional holidays.
  • Cycle to Work Scheme.
  • Salary sacrifice car scheme - open to all employees.
  • Excellent opportunities for career development.
  • A friendly, supportive, and energetic working environment.

We reserve the right to close adverts early should we receive sufficient applications.

COVID-19 / Face-to-Face interviews are currently not permitted, therefore will be conducted via Microsoft Teams.

We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.


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Registered Nurse - Mansfield

National Health Service

Mansfield, MID
6 days ago
Mansfield, MID
6 days ago

Registered Nurse - Mansfield

Maximus UK Services Limited

The closing date is 03 March 2021

Job overview

Centre for Health and Disability Assessments (CHDA) is operated by MAXIMUS UK Services, a global provider of health and employment services to a range of Public and Private sector clients.

Each year, CHDA Healthcare Professionals carry out more than one million assessments on behalf of the Department for Work and Pensions (DWP). The purpose of the assessment is to understand how a persons disability or health condition affects their daily life. After each assessment, the Healthcare Professional produces a factual report so the DWP Decision Maker can determine a customers eligibility for benefits.

Main duties of the job

Working within our Centre for Health and Disability Assessments business, as a Nurse with us you will undertake a combination of file-work and face-to-face assessments in relation to a variety of benefits. Working with a diverse team, supporting customers, conducting medical assessments and report writing will all be part of a days work.

The assessments you carry out will focus on how a disability affects day to day life in performing work related activities, following an assessment you will then utilise various IT platforms to support you in the clinical decision making and produce a written report for the Department of Work and Pensions.

You will work in a targeted yet supportive environment, where regular feedback is provided to ensure that we deliver the best quality outputs for the customer and the department. As part of a multidisciplinary team, you will work with varied customer bases and build positive working relationships with both medical and administrative support staff.

About us

Here at Maximus UK Services, our Nurses play a pivotal role in supporting our customers to move forward with their lives. We support all our Nurses through a formal training programme to enable you to carry out quality, sensitive and respectful functional assessments.

Maximus UK Services, a wholly owned subsidiary of Maximus, Inc., operates several business lines in the UK, including the Centre for Health and Disability Assessments, Remploy, Health Management and Revitalised. Maximus UK Services employs 3,800 local staff, including over 1,400 doctors, nurses, occupational therapists, and other Healthcare Professionals. Operating from more than 270 locations across England, Scotland and Wales, Maximus UK Services is one of the largest providers of employment, health, and disability support programmes in the country.

Job description

Job responsibilities

Due to COVID 19 all our nurses are currently undertaking telephone assessments until we can resume face to face assessments.

Essential Job Duties

  • Undertake a combination of file-work and face-to-face assessments in relation to a variety of benefits
  • Use IT software programmes to support clinical decision making when undertaking file-work and examinations.
  • Provide comprehensive reports to enable decision makers at DWP to make informed decisions regarding benefit claims.
  • Ensure that professional practice standards and best practice are maintained in all areas of work.
  • Analyse and interpret clinical information and medical evidence and provide a professional and concise report.
  • Apply professional skills and manage own professional competence and accountability, in accordance with the NMC Code of Conduct.
  • Work unsupervised and use own initiative; understanding own limitations and requesting support when necessary or required.

Person Specification

Qualifications

Essential

  • We are looking for an NMC Registered Nurse with broad based post registration experience. You will need to be comfortable working to targets, open to feedback and have good IT skills, including the ability to type at a reasonable pace. You will need to have excellent communication skills, both oral and written, as well as be confident in working with a wide range of patients and the ability to handle challenging situations. We are looking for nurses who are keen to learn and take a proactive approach to this. You will need to demonstrate your NMC registration and continuous professional development in line with the NMC requirements. Previous experience of functional or disability assessment is desirable but not essential.

Experience

Essential

  • We are looking for an NMC Registered Nurse with broad based post registration experience. You will need to be comfortable working to targets, open to feedback and have good IT skills, including the ability to type at a reasonable pace.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Maximus UK Services Limited

Address

Chesterfield Road South

Mansfield

Nottinghamshire

NG19 7BH


Employer's website

https://maximusuk.co.uk/

Posted

14 days ago

Description

Description

Customer Support Specialist


Nottingham


 


Role Summary


We are seeking a Customer Support Specialist to be an integral part of Experian’s PowerCurve Customer Acquisition (PCCA) onboarding team.


You will help us in delivering our off-the-shelf SaaS Originations (apply for new credit) solution to business clients working with our latest technology stack. We work with a range of clients from fintech start-ups to well-known high street banks, mobile phone providers and utility companies. As a Client Support Specialist you willsupport the client through the on-boarding journey, providing the individual with exposure to the full software delivery lifecycle, developing knowledge of decisioning processes and Experian data


 


Your role will involve problem solving, key stakeholder communication, managing a variety of technical and business challenges, co-ordinating across multiples teams and ensuring successful client onboarding. You will work in partnership with the Customer Success Manager and alongside Global colleagues, Product Manager, Service Management, the Go-to-Market sales and consultancy team and other Experian delivery teams.


 


Key Responsibilities will include:

  • Supporting client onboarding, whilst this should be primarily self-service, clients may require help understanding:
    • Testing, including use of test data packs
    • The layout of the MI and Existing Customer Database files
    • Access controls
    • Use of Strategy Design Studio
  • Investigation, triage and resolution of onboarding issues
  • Activation of required functionality within EO-CA User Case including go live activities
  • Own technical issues (project stage not live)
    • Coordinate multiple teams to fix any pre live issues, in line with the pre live support model. 
  • Supporting use case and client specific configurations and providing tuning recommendations.
  • Support of queries around individual transaction outcomes.
  • Working with Client Success Manager to ensure that individual clients are achieving the desired business benefits
  • Support system program and application changes/upgrades to proactively meet the developing requirements of the business as required
  • Produce reports

•     Provide ad hoc support to the core DevOps teams (SaaS Software Development & Infrastructure teams) to ensure the successful transition of new capabilities into the live environment


•     Release Planning

  • Preparing client facing documentation/release notes based on internal specifications
  • Applying updated template content to client specific SDS solutions

•     Presenting results, conclusions and recommendations to clients


•     Ensuring that the solution aligns with the Experian strategic initiatives and business objectives


•     Validating and verifying requirements, assumptions, scope is aligned to the contractual agreements made with the client


 


Could this role be for you?


 

  • We are seeking a Client support professional who has experience delivering support and solutions to clients
  • Strong problems solving skills and experience dealing with business and technical challenges
  • Excellent communication and listening skills. Ability to presenting results, conclusions and recommendations to clients
  • Great client and stakeholder management
  • Ability to interpret client business needs, implement and translate them into requirements that can be clearly articulated
  • Working cross-functionally in a virtual team with product and development in an agile (or similar) environment
  • Working knowledge of Jira or similar tools *nice to have

 


 


Why choose us?


 


Our colleagues’ health and wellbeing is a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!


 


We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.  


 


Qualifications

Customer Support Specialist


Nottingham


 


Role Summary


We are seeking a Customer Support Specialist to be an integral part of Experian’s PowerCurve Customer Acquisition (PCCA) onboarding team.


You will help us in delivering our off-the-shelf SaaS Originations (apply for new credit) solution to business clients working with our latest technology stack. We work with a range of clients from fintech start-ups to well-known high street banks, mobile phone providers and utility companies. As a Client Support Specialist you willsupport the client through the on-boarding journey, providing the individual with exposure to the full software delivery lifecycle, developing knowledge of decisioning processes and Experian data


 


Your role will involve problem solving, key stakeholder communication, managing a variety of technical and business challenges, co-ordinating across multiples teams and ensuring successful client onboarding. You will work in partnership with the Customer Success Manager and alongside Global colleagues, Product Manager, Service Management, the Go-to-Market sales and consultancy team and other Experian delivery teams.


 


Key Responsibilities will include:

  • Supporting client onboarding, whilst this should be primarily self-service, clients may require help understanding:
    • Testing, including use of test data packs
    • The layout of the MI and Existing Customer Database files
    • Access controls
    • Use of Strategy Design Studio
  • Investigation, triage and resolution of onboarding issues
  • Activation of required functionality within EO-CA User Case including go live activities
  • Own technical issues (project stage not live)
    • Coordinate multiple teams to fix any pre live issues, in line with the pre live support model. 
  • Supporting use case and client specific configurations and providing tuning recommendations.
  • Support of queries around individual transaction outcomes.
  • Working with Client Success Manager to ensure that individual clients are achieving the desired business benefits
  • Support system program and application changes/upgrades to proactively meet the developing requirements of the business as required
  • Produce reports

•     Provide ad hoc support to the core DevOps teams (SaaS Software Development & Infrastructure teams) to ensure the successful transition of new capabilities into the live environment


•     Release Planning

  • Preparing client facing documentation/release notes based on internal specifications
  • Applying updated template content to client specific SDS solutions

•     Presenting results, conclusions and recommendations to clients


•     Ensuring that the solution aligns with the Experian strategic initiatives and business objectives


•     Validating and verifying requirements, assumptions, scope is aligned to the contractual agreements made with the client


 


Could this role be for you?


 

  • We are seeking a Client support professional who has experience delivering support and solutions to clients
  • Strong problems solving skills and experience dealing with business and technical challenges
  • Excellent communication and listening skills. Ability to presenting results, conclusions and recommendations to clients
  • Great client and stakeholder management
  • Ability to interpret client business needs, implement and translate them into requirements that can be clearly articulated
  • Working cross-functionally in a virtual team with product and development in an agile (or similar) environment
  • Working knowledge of Jira or similar tools *nice to have

 


 


Why choose us?


 


Our colleagues’ health and wellbeing is a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!


 


We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.  


 

Source: Experian Services Corp