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3583 Jobs Found 

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Revenues and Benefits Officer - Homebased

Northgate Public Services

Home Based
Today
Home Based
Today
Company Description

Bring your admin and customer service skills to a career at NPS. This is a home-based Revenues & Benefits Officer position offering great rewards and a structured progression path. You can develop and grow by helping us deliver a target-beating service.

Northgate Public Services: Intelligent, Involved, Innovative

Northgate Public Services designs and manages software for the organisations at the heart of UK society: police, health, housing and local government. Our technologies connect citizens to these services, helping make lives safer, healthier, better managed and mobile. Which means that we do far more than create software. We make a difference to millions of people.

In the UK, we’re the number one provider of revenues & benefits software (processing 50% of the total housing benefit and council tax caseload). This role is based in our revenues and benefits processing service – a team of trained assessors who support our customers’ in-house teams. 

Job Description

The Officer role is home based and involves working flexible shifts, between 7am and 7pm. 

Your day-to-day duties will feature a mix of customer contact and administrative tasks within our Revenues & Benefits service. The focus is processing revenue collections and new claims/changes related to Housing and Council Tax benefits. You will aim to meet high standards of accuracy and efficiency to help the team exceed productivity and customer satisfaction targets.

Key responsibilities include:

  • Dealing directly with customers via letter, email and phone - providing excellent customer service at all times.
  • Updating systems and records     
  • Providing update information to the wider team and sharing best practice with colleagues 
  • Contributing ideas to improve ways of working
  • Keeping your knowledge up to date via the web, publications, briefing notes and bulletins. 
Qualifications

This role is ideal if you already have some relevant knowledge or experience.

In terms of skills and qualifications, we are looking for:

  • Good customer service and communication skills
  • An understanding of Housing Benefits / Council Tax
  • GCSE Maths and English at grade A-C / 9-5
  • Proven problem-solving skills
  • Good customer service and communication skills
  • The ability to deliver consistently under pressure 
  • Self-motivation and a flexible approach to work
  • At least a basic level of IT competence

Additional Information

Development & Progression
We will develop both your specific knowledge of revenues & benefits and your wider skillset. The aim is to cross skill you in at least one additional area: for example. Blue Badge Improvement, Heavy Goods Vehicle Levy Scheme or London Councils Appeals Service.
The career potential is fantastic, as we always aim to promote from within. The majority of current managers in the Revenues & Benefits service progressed upwards from Officer level.

Crucially, there is a structured pathway for you to follow.

Officer > Senior Officer > Team Leader > Service Manager > Senior Operational Management

There may also be opportunities to move across to different parts of the NPS business.

Benefits
We offer a competitive rewards and benefits package which includes:
•    Single Private Medical Cover (with the option to select family cover at an additional cost)
•    25 days paid holiday with the option to buy/ sell 5 days
•    4 x basic salary life assurance cover
•    A Group Pension Plan with fantastic employer contributions
•    A selection of tax efficient flexible benefits to suit your individual needs.

Please note, you must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.
All offers are subject to satisfactory vetting and reference checks to include a DBS check as standard.
Northgate Public Services is an equal opportunities employer, welcoming applications from all communities.

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B2B Integrated Marketing Agency Account Manager

CME

Birmingham, MID
2 days ago
Birmingham, MID
£30k - £35k
2 days ago
£30k - £35k

A well-established, award winning boutique style PR and marketing agency is looking for an experienced account manager to work on a selection of clients across the built environment sector.

You will be working with your own delivery team of copy writers and designers to produce campaign outputs each month.

You will have the opportunity to further your career in an ambitious, fast-paced environment, where you will be rewarded for your achievements through commission and bonuses.

This role is the ideal opportunity for a proactive, creative and commercially literate candidate who is digitally savvy and wants to be part of a successful agency, who know how to have fun along the way, in a friendly supportive environment.

This role is suited to an experienced account manager looking for their next career challenge.

There is a combination of remote working (from home) with some travelling to visit clients throughout the year and as the agency brings on more key personnel, a requirement to have team building days throughout the month in our new Birmingham office which will be centrally placed for ease of access.

CME is looking for a person who is:

A strategic thinker – you can spot opportunities for clients to improve performance

A confident communicator – you will have the ability to inspire others to excel at what they do

You will be self-driven and able to work both independently and as part of a team

Experienced at working in a fast-paced environment – clients demands are well managed

Able to manage many projects at once and meet required deadlines

Results driven and commercially focused

Trustworthy and a team player

Passionate about marketing & PR

An understanding of social media

Requirements

  • Must have account management experience working for a B2B agency
  • Marketing qualification
  • 3 years + experience in a marketing and PR role
  • B2B experience

Qualifications and abilities

  • A minimum of 3 years’ experience in a PR and/or marketing agency is essential
  • Knowledge of the built environment sector, media and influencers, desired but not essential
  • Passionate about developing client accounts and delivering results
  • Strong proficiency in media relations work and proven delivery of results
  • Awareness of the branding process and how it influences marketing goals
  • Digitally savvy with a good understanding of social media channels for business
  • Creativity and personality to always bring something different and engaging to clients/the team
  • Excellent attention to detail
  • Confident presentation skills
  • Excellent communication skills, both written and verbal
  • Strong planning and organisational skills
  • Proactive and ambitious
  • Strong commercial focus
  • Ability to multi task, managing multiple projects at once
  • Can-do attitude and team player mentality


Responsibilities

  • Manage client expectations by consistently delivering work on time and to budget
  • Proactively creating ideas to expand client accounts by identifying opportunities and presenting them to the client
  • Scheduling activity to service client expectations in the most profitable way
  • Media / Influencer relations – Knowing how to build meaningful relationships with media that can generate new and consistent results
  • Idea generation – Creativity across campaigns, social, features and copy
  • Publicity generation – consistently securing positive items of media coverage on behalf of clients
  • Attending client meetings and conducting yourself in a confident and professional manner
  • Ability to manage own workload and prioritise, including accountability for deliverables and ensuring deadlines are met
  • Maintaining positive relations with clients at all times
  • Evaluation and presentation of campaign results internally and to clients
  • Research of potential PR angles and campaigns for clients or new business prospects
  • Media monitoring - regularly keeping track of the UK media agenda
  • Analysing making recommendations to improve client performance.

Other requirements:

  • Ambition and drive to want to make a difference to clients and the agency
  • Confidence in building relationships with clients and their partners/customers
  • Team player
  • Flexibility to travel across the UK to attend client meetings
  • UK based candidates only

Benefits

Competitive salary

Annual bonus based on hitting targets

Commission on client sales

Pension scheme

23 days holiday plus a day off on your birthday

Career development

Training and career development

Healthcare benefits
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Operations and Logistics Intern

Amazon

Birmingham, MID
5 days ago
Birmingham, MID
5 days ago
Operations and Logistics Intern 

Operations and Logistics Intern 


1286902
Location: Our internship opportunities are located in various sites across the UK: https://www.amazon.jobs/en/location
You will be asked to be flexible on location.
Duration: Minimum 12 weeks
Amazon is a company of builders. A philosophy of ownership carries through everything we do — from the proprietary technologies we create to the new businesses we launch and grow. You’ll find it in every team across our company; from providing Earth’s biggest selection of products to developing ground-breaking software and devices that change entire industries, Amazon embraces invention and progressive thinking. Amazon is continually evolving; it’s a place where motivated employees thrive, and ownership and accountability lead to meaningful results. It’s as simple as this: we pioneer.
With every order made and parcel delivered, customer demand at Amazon is growing. And to meet this demand, and keep our world-class service running smoothly, we're growing our Operations team across Europe. Delivering hundreds of thousands of products to hundreds of countries worldwide, our Operations teams possess a wide range of skills and experience. Our network of Fulfilment Centres is supported by managers whose teams own the receipt and stowing of inventory, picking, packing and shipping, to ensure that our customers receive what they want, when they want it.
Whatever your background, if you’re motivated by results and driven enough to achieve them, Amazon is a great place to be. Because it’s only by coming up with new ideas and challenging the status quo that we can continue to be the most customer-centric company on Earth, we’re all about flexibility: we expect you to adapt to changes quickly and we encourage you to try new things.
Amazon is looking for ambitious and enthusiastic students to join the unique world of Logistics in European Operations as interns. An Amazon EU internship will provide you with an unforgettable experience in a fast-paced, dynamic and international environment; it will boost your resume and will provide a superb introduction to our Operations activities.
These internships are project-based educational opportunities intended to allow future managers to discover how we lead and develop our teams of associates. Interns will learn how our managers effectively engage their teams to realize their full potential, ensure their performance in order to fulfill our customers’ expectations, encourage a safe and productive environment, and more within our large and complex fulfillment centers.
As our Operations and Logistics Intern you might join one of the following teams: inbound (managing truck reception and unloading, registering products in our systems, stowing products and the management of inventory space), outbound (after a customer orders an item, the picking, rebin, packing, and shipping), ACES (Amazon Customer Excellence Services – benchmarking, sharing best practices and working on continuous improvement projects for various sites) and ICQA (inventory control and quality assurance).
You will put your analytical skills to test and roll up your sleeves to complete a project that will contribute to improve the functionality and level of service that the Fulfilment Centers provides to our customers.
This will include:
  • Diving deep into data, mapping processes and problems.
  • Offering and testing potential solutions and implementing the best one(s).
  • Interacting with highly efficient managers, technology development teams, and front line associates to think broadly about solutions to the most complex business and operational challenges faced by one of the world’s fastest growing operations network.

Operations and Logistics Intern basic Qualifications:

We want to hire the world’s brightest minds, and offer them an environment in which they can relentlessly improve the experience for our customers. We are looking for forward-thinkers who take a continuously proactive approach and create a culture of creativity within the workplace.
  • You are currently working towards a 2+ years university degree in logistics, supply chain, production, engineering or a related field.
  • Excellent written and verbal communication skills in English (and local language if applying to a country outside the UK).
  • You have the right to work in the country you are applying for.
  • You are willing to work to flexible schedules / shifts hours.
  • You are results-driven with analytical skills and the desire to innovate and simplify current process and practices.
  • You should have strong decision making skills, and use sound logic to communicate.
  • Evidence of leadership skills – perhaps you are president of a sporting or social club at university or took the lead in charity work or a group project.
  • The personal drive and enthusiasm that makes you stand out from the crowd!

Operations and Logistics Intern preferred Qualifications:

  • Ability to work successfully in an ambiguous environment, to meet tight deadlines and prioritize workload even when faced with conflicting priorities.
  • Previous work experience – a summer job, internship or full-time role; if it’s in an operations or customer-facing environment, even better.

About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this Operations and Logistics Intern position, please click on the apply button!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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Graduate Area/ Shift Manager

Amazon

Birmingham, MID
5 days ago
Birmingham, MID
5 days ago
Graduate Area/ Shift Manager 

Graduate Area/ Shift Manager 


1223293
Salary: Competitive
Location: UK wide - Please note that this position will not be based in a central city location, therefore any applicants must be open to relocation.
Start Dates Available: Throughout 2021
Amazon strives to consistently delight customers by efficiently delivering products all over the world. Our teams possess a wide range of skills and expertise, from business analysis and inventory management to engineering. With so many Fulfilment Centers (FC) and Delivery Stations worldwide, Amazon is growing at a pace that requires the very best talent to be brought in to our company to help us continue to make history.
We are seeking Graduate Area/ Shift Managers to join our vast fulfilment and operations network, in various locations across the UK. These are positive, self-motivated candidates with just the right combination of leadership skills and professional business sense. This is a permanent position from day one.
What will you be doing?
You will be an inspiring leader in one of the following areas within the FC operations: Receive, Stow, Pick, Pack or Ship. Or you might work at one of our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible.
In this position, you will take care of a team or a process as soon as you start. This kind of opportunity isn’t often presented to graduates fresh out of university. At Amazon, however, we trust the people we hire and provide plenty of support to help to set you up for success. Our culture is very learn-by-doing oriented; you will take control of your career.
Guiding by example, you’ll be responsible for the training and integration of your team, while progressively improving progress. This symbiotic relationship also makes this position even more rewarding and impactful, as you strive for excellence together with the team you supervise.
You’ll exercise sound judgement, making sure progress and targets are realistic and achievable. And it’ll be worth it; the impact you could have, within one of the world’s biggest, most innovative companies, won’t go unnoticed. With us, you can have a hand in creating the future of operations and logistics.
Alongside positive leadership, the ideal Graduate Area/ Shift Manager keeps the bigger picture goals in mind:
  • You’ll need to safeguard your team’s safety while at work.
  • You’ll uphold Amazon’s high standards of quality.
  • You’ll demonstrate problem-solving and analytical capabilities.
  • And, last but not least: you’ll strive to improve and streamline processes.

Graduate Area/ Shift Manager basic Qualifications:

Do you qualify?
  • You obtained or are working towards a Bachelor’s Degree.
  • You are flexible to relocate for the position if needed.
  • You are willing to work in non-traditional shift pattern which may include nights and weekends.
  • You speak fluent English.

Do you have an MBA and previous work experience? Why not consider applying for our Pathways Operation Manager position?
**Please note that the first part of the interview stage is an online assessment. Once submitting your application please do make sure you click on the link and complete the online assessment, your application may not be considered otherwise.

Graduate Area/ Shift Manager preferred Qualifications:

  • Though not required, prior work experience can be beneficial.

About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this position, please click on the apply button!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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Management Accountant

Mobile Fun

Birmingham, MID
2 days ago
Birmingham, MID
£27.5k - £32.5k Per Year
2 days ago
£27.5k - £32.5k Per Year

Job Title: Management Accountant

Location: B24 8HZ (Birmingham, near J6 M6).  Eligible for remote working - see below.

Salary: £27,500.00 to £32,500.00 /year

Mobile Fun is the UK's leading e-commerce retailer for mobile device accessories, offering a comprehensive range of accessories for the latest mobile devices, including some great own-brand products in our Olixar and LoveCases product ranges.  We have a portfolio of online channels, including country-specific Mobile Fun websites, online marketplaces and niche brands.

We've been going strong for 20 years, we're based in Birmingham and we have around 60 employees, with some based overseas and some working remotely. We're an ambitious and motivated team and we're proud to be beating the competition to thrive as the world's best online retailer for mobile device accessories.

Who said accounting was boring!?  This is an exciting opportunity for an experienced accountant to join a dynamic e-commerce business as part of our finance team, preparing management and statutory accounts and helping us meet our taxation and compliance obligations.

Key responsibilities

  • Preparing segmented management accounts and associated reports.
  • Reviewing accounting entries for accuracy and compliance with policies.
  • Preparing summaries of costs and analysis to ensure completeness and accuracy.
  • Tax analysis and identification of add-backs
  • Improving accounting procedures - auditing management data for accuracy and completeness.
  • Continuous review and improvement of internal procedures for accounts preparation.
  • Developing expertise with internal accounting software
  • EU VAT and international sales tax returns.
  • Reviewing sales data to ensure compliance with sales tax rules.
  • Managing duty and commodity code accounting to ensure compliance.

Requirements

  • You'll be ACCA or CIMA qualified/finalist with a solid knowledge of accounting and corporation tax principles.
  • You'll have plenty of experience preparing accounts including balance sheet reconciliations, prepayments, accruals, depreciation and P&L analysis.
  • In this new world, everything is online - and things happen fast!  We collaborate at a rapid pace online through Asana, Google Gmail/Calendar/Meet/Chat, etc.  You'll be completely familiar with working this way and be ready to enter the fast lane.
  • You'll be fast and effective at communicating with colleagues to get the data and information you need, balancing efficiency with politeness.
  • It's a busy team, so we need to know you can organise and prioritise your workload effectively and can meet business deadlines.
  • You'll eat data for breakfast and be expert in Excel (or Google Sheets) - adept at vlookup() and pivot tables.
  • Yes, these are tough times - but business is faster than ever!  You'll be confident in your abilities and willing to get your hands dirty in the detail of accounts.
  • We're a technology business - so you'll be tech-savvy with an interest in mobile phones and technology.

Benefits

  • This role is eligible for working from home in line with government guidelines related to COVID-19. We’re not yet sure what the new normal looks like but we can assure you that welcoming you to this business through a structured induction is still our priority. These inductions would normally be on a face to face basis, but at this time whilst Mobile Fun continues to adapt to COVID-19 measures your induction will be all online. But do not worry you will still meet all your new team virtually using google meet and we will ensure that you have all the tools and technology necessary to complete your job at home.  Again we can not guarantee what new normal looks like but expect to be office-based for 1 or 2 days per week in a post-COVID-19 world - so you can spend time with the team.
  • Up to 25 days annual holiday plus bank holiday.
  • Access to online learning platforms.
  • Pension scheme matched to 6%.
  • Discount on our products and free review samples.
  • Being part of a winning team, working alongside colleagues who value trust and teamwork.

If you think you are up for the challenge and meet the requirements then please apply online ASAP.

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Delivery Station Manager

Amazon UK

Birmingham, MID
10 days ago
Birmingham, MID
10 days ago
Delivery Station Manager 

Delivery Station Manager 


1376118
40hrs a week
We are Amazon: we pioneer.
Since opening our virtual doors in 1995, we’ve been pushing the boundaries of possible further and further.
Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.
As we continue to grow, we are keen to speak to experienced operators. These fast-moving facilities sit at the heart of Amazon’s rapidly growing Operations network, and are where we manage our fast-moving parcels.
Delivery Station Manager Responsibilities:
Our Delivery Stations work as smart as they can to continuously delight our valued customers with their products: our top-line vision is to remove all effort on behalf of our end-users, while continuing to exceed everyone’s expectations whenever we can.
With this in mind, you’ll strategically lead a team, comprising of Operations Managers, Area Managers, Operations Supervisors and Operations Assistants. This will complement your proactive management of healthy, positive working relationships on a day-to-day basis.
In this role, you’ll work with key business partners, such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering. Furthermore, you’ll track and drive both the operational goals and metrics of your Delivery Station, while regularly presenting your findings to the senior leadership team.
Finally, you’ll also help us as we Hire and Develop the Best – that’s one of our key Leadership Principles, which you’ll come to know well. This will help you create and implement a talent plan for your site, and will touch on talent acquisition, performance and career management, learning and development and positive employee engagement.

Delivery Station Manager basic Qualifications:

  • Degree Qualification or equivalent.
  • Direct management experience, comprising both a salaried workforce, hourly and agency strong workforce, in a logistics, manufacturing, engineering, production or distribution environment.
  • Experience with planning, performance metrics, process improvement, and lean techniques.
  • Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations.
  • Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems.
  • Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays.
  • Excellent communication skills (including local language and English, written and verbal).
  • Experience managing third party resources on a regional/national scale.
  • Experience managing contingent workforce in a business with peak season.

About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this Delivery Station Manager position, please click on the apply button!

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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Senior .NET Developer

SPECTRUM SEARCH LIMITED

Solihull, MID
5 days ago
Solihull, MID
£42k - £47k Per Year
5 days ago
£42k - £47k Per Year

Spectrum Search are delighted to be recruiting for 2 .NET / Senior .NET Developers for an instantly recognisable group of brands working 3 days from the Solihull office and 2 days remote.

We are looking for two .NET Developers to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.

As a .NET Developer, you should be able to write functional code with a sharp eye for spotting defects. Your goal will be to work with internal teams to design, develop and maintain software.

What you will be doing as a .NET / Senior .NET Developer:

  • Participate in requirements analysis
  • Collaborate with internal teams to produce software design and architecture
  • Write well designed, testable and efficient code using .NET programming languages
  • Test and deploy applications and systems
  • Revise, update, refactor and debug code
  • Improve existing software
  • Develop documentation throughout the software development life cycle (SDLC)
  • Serve as an expert on applications and provide technical support
  • Provide technical support for existing web, desktop or mobile applications
  • SQL DBA maintenance

What we are looking for in you as a .NET / Senior .NET Developer:

  • Proven experience as a .NET Developer
  • Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
  • Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3 and Java script
  • Familiarity with low code design tools i.e. Outsystems, Talend etc
  • Familiarity with architecture styles/APIs (REST, RPC)
  • Understanding of Agile & Waterfall Project methodologies

Bonus skills:

  • Knowledge of MS CRM or Outsystem’s platform
  • Knowledge of the Atlassian Tool set – Jira & Confluence
  • DBA experience

In return, you will be offered a salary between £42-47,000 as well as a permanently flexible working arrangement comprising of 3 day in the Solihull office and 2 days remotely as well as an attractive benefits package.

#dotnet #softwaredeveloper #developer #dotnetdeveloper #microsoft #midlands #birmingham #leicester #nottingham #remote #uk

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Sales Development Executive - Prescription Safety Eyewear

Parmelee Ltd

Walsall, MID
2 days ago
Walsall, MID
2 days ago

Sales Development Executive - Prescription Safety Eyewear

At MCR Safety Europe, we have an exciting opportunity for a professional, focused, self-motivated and hungry for success sales development executive. This role will primarily be working on developing new and existing business for our prescription safety eyewear scheme.

MCR Safety Europe is a global market leader in the manufacture and supply of hand and eye protection and we’re enjoying some rapid growth across Europe. Based in Aldridge (near Walsall), the role will cover the whole U.K - with some travel to the office, when the restrictions allow.

The Sales Development Executive role

  • UK nationwide sales
  • To generate leads, build relationships and create opportunities to develop new business in line with the wider business plan
  • Work collaboratively within our existing network of PPE distributors and identify new potential distributors to sell MCR Safety products
  • Engage directly with end users to promote all MCR Safety products and services, whilst operating in line with our strategy for collaboration with PPE distributors, ensuring smooth delivery of service
  • To undertake training and engagement events with end-users and distributors
  • To identify, create and maximise opportunities within existing accounts to cross-sell products to obtain a larger share of the customer spend

The person we’re looking for

  • Will be self-motivated and self-supporting whilst at the same time operating as a critical member of the companies’ existing sales team
  • Can demonstrate their experience and ability of identifying and presenting solutions to customer’s needs
  • Is competent in sales development and can show what they have achieved within their field
  • Has a clear, methodical approach to their job role and a proven track record demonstrating their ability to find solutions to challenges presented by customers
  • Is a strong negotiator and has excellent communication skills – both written and verbal
  • Excellent standard of presentation skills
  • Has good knowledge of all office programmes such as Word, Excel and Powerpoint. A good understanding of working with CRM systems will also be an advantage
  • Has a proven track record in the PPE industry with preferably a minimum of 3 years sales experience within the industry
  • Is hungry to play a part in the continued growth of our company with operations across the whole of Europe

Benefits

  • 24 days holiday plus bank holidays
  • Company car
  • Essentials – phone & laptop
  • Annual bonus structure for achieving targets
  • Life Insurance & Pension schemes

 

 

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Benefits Shared Service Manager

Nuneaton & Bedworth Borough Council

Nuneaton
8 days ago
Nuneaton
8 days ago

Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.

Nuneaton and Bedworth Borough Council are currently recruiting for a Benefits Shared Service Manager to join our dedicated team, undertaking a crucial role to ensure the effective administration of the Benefits Service in dealing with Benefit Payments and Appeals, Discretionary and Council Tax Support Payments, Quality Control and Subsidy, ensuring the team achieves excellence in providing the administration of all its services, in accordance with legislation and policies.

You will lead and manage the Benefits Shared Service of Nuneaton and Bedworth Borough Council and North Warwickshire Borough Council, working collaboratively to ensure excellence in the service, and formulate and maintain policy and strategy for the Benefits Shared Service in line with local and national policies and priorities.

To be successful in the role you will have:

• Recent and relevant experience of managing working in a Housing Benefits environment, including dealing with/interviewing the public both by telephone and in person.
• Recent and relevant experience of managing and supervising a multi-disciplinary team.
• Recent extensive working knowledge of Housing and Council Tax Benefit legislation.
• Experience of completing Subsidy returns
• Good working knowledge of using of computerised systems, including Housing Benefit applications, and Microsoft packages, specifically Word and Excel.
• NVQ Level 5 standard on the National Qualifications Framework i.e., foundation degree or diploma in relevant Benefits based subject.
• Knowledge and ability of working to performance related targets.

You must be able to work flexibly across the shared service sites and manage large projects across the service

 

As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme and generous holiday allowance.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
Please note that all applications must be received on an online application form. We do not accept CV's and do not keep CV's on file unless part of an application.
Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.

Supporting documents
Values - one page overview.docx
Benefits Shared Service Manager - JD PS and Profile Final Sept 2020.docx
C
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UK- Central Services- Compensation & Benefits Manager

Crawford & Company

Birmingham
23 days ago
Birmingham
23 days ago

Position Summary

In addition to day to day operations, the role will be responsible for contributing to the design and development of the reward strategy and ensuring that policy and practice is aligned to the UK business. The role will also be responsible for managing reward suppliers within the HR function and ensuring an effective service provision.

Job Scope

• Post holder will be required to travel for meetings (post Covid-19)• Post holder will be required to liaise with global teams on a regular basis, particularly US reward team.  A flexible approach to working hours is required.• Post holder will work closely with the MI & Reward Analyst.

Functional Knowledge

• Demonstrative understanding and working knowledge of all aspects of compensation and benefits including Pensions (defined benefit and defined contribution).• HR background - reward specialist, experience of a multi-site environment.  • Experience in designing and implementing reward programmes, ideally Global Grading structures.• Project management experience, ideally reward projects.• Knowledge of service based client environments, ideally experience of working in professional services.• Knowledge of operating within a fast paced environment with multiple stakeholders.• Knowledge of reward trends and best practices.• Knowledge and experience of implementing incentive schemes.

Key Responsibilities

• Manage all remuneration processes, including but not limited to, annual salary review, incentive payments, benchmarking, recognition, ad hoc salary payments.• Manage the benefits provision and supply chain to ensure services levels are appropriate and meet business needs - undertake and assist with benefit renewals as appropriate. • Advise the business on all compensation and benefits related matters, including Pensions (defined benefit and defined contribution).• Manage and oversee the implementation of reward projects, including the introduction of the Global Career Framework for the UK business in collaboration with US colleagues and senior stakeholders.• Manage and oversee the implementation of the Global HR Information System for the UK business and ongoing developments.• Work in collaboration with the Reward & MI Analyst to ensure service excellence across the HR provision.• Attend Pension meetings, progress actions and manage any pension related projects, as appropriate.• Work in collaboration with Finance (Payroll), HR senior management and US colleagues on all salary and bonus related issues, advising and developing new initiatives, as appropriate.• Advise on any legislative changes that may impact compensation and benefits• Monitor reward trends and competitive markets to recommend best practices for reward strategy.• Manage and oversee pay governance - including gender pay reporting etc.• Review expenditure for Reward services and ensure effective cost control in all areas• Manage the provision of relevant MI to the business as required, ensuring that accurate records, data and statistics are kept.• Provide cover on all MI and systems related work.

Behaviours

• Demonstrates a hands on ‘can do’ attitude and is solution oriented to focus on systems improvement.• Enjoys being a team player and openly shares knowledge and can coach others.• Demonstrates commitment to and lives the Company RESTORE values.• Demonstrates a high learning capacity for continuing professional development.• Has a flexible approach, high resilience and receptive to change and ambiguity• Shows versatility – is able to flex style and approach to audience / task / situation• Champions and drives change to improve ways of working and responds to changing business priorities

Skills

• Excellent communication and presentation skills – ability to present at a high level both verbally and in writing.  • Excellent interpersonal skills to build rapport with stakeholders and manage supplier relationships. • Excellent attention to detail - ability to query data and challenge providers as and when required.  • Strong data analysis and decision making ability to analyse information/problems correctly and make good and timely decisions.• Able to evidence strong knowledge of HR systems and the reporting of management information• Good organisational skills to co-ordinate and deliver on a variety of actions concurrently, delivering every time to high standards.• Strong computer literacy skills to make effective use of a variety of ICT platforms and applications.

In Addition

The jobholder will be required to carry out any other function or task that may be expected of them or assigned to them from time to time, within their span of knowledge and ability.

Posted

Today

Description

Company Description

Bring your admin and customer service skills to a career at NPS. This is a home-based Revenues & Benefits Officer position offering great rewards and a structured progression path. You can develop and grow by helping us deliver a target-beating service.

Northgate Public Services: Intelligent, Involved, Innovative

Northgate Public Services designs and manages software for the organisations at the heart of UK society: police, health, housing and local government. Our technologies connect citizens to these services, helping make lives safer, healthier, better managed and mobile. Which means that we do far more than create software. We make a difference to millions of people.

In the UK, we’re the number one provider of revenues & benefits software (processing 50% of the total housing benefit and council tax caseload). This role is based in our revenues and benefits processing service – a team of trained assessors who support our customers’ in-house teams. 

Job Description

The Officer role is home based and involves working flexible shifts, between 7am and 7pm. 

Your day-to-day duties will feature a mix of customer contact and administrative tasks within our Revenues & Benefits service. The focus is processing revenue collections and new claims/changes related to Housing and Council Tax benefits. You will aim to meet high standards of accuracy and efficiency to help the team exceed productivity and customer satisfaction targets.

Key responsibilities include:

  • Dealing directly with customers via letter, email and phone - providing excellent customer service at all times.
  • Updating systems and records     
  • Providing update information to the wider team and sharing best practice with colleagues 
  • Contributing ideas to improve ways of working
  • Keeping your knowledge up to date via the web, publications, briefing notes and bulletins. 
Qualifications

This role is ideal if you already have some relevant knowledge or experience.

In terms of skills and qualifications, we are looking for:

  • Good customer service and communication skills
  • An understanding of Housing Benefits / Council Tax
  • GCSE Maths and English at grade A-C / 9-5
  • Proven problem-solving skills
  • Good customer service and communication skills
  • The ability to deliver consistently under pressure 
  • Self-motivation and a flexible approach to work
  • At least a basic level of IT competence


Additional Information

Development & Progression
We will develop both your specific knowledge of revenues & benefits and your wider skillset. The aim is to cross skill you in at least one additional area: for example. Blue Badge Improvement, Heavy Goods Vehicle Levy Scheme or London Councils Appeals Service.
The career potential is fantastic, as we always aim to promote from within. The majority of current managers in the Revenues & Benefits service progressed upwards from Officer level.

Crucially, there is a structured pathway for you to follow.

Officer > Senior Officer > Team Leader > Service Manager > Senior Operational Management

There may also be opportunities to move across to different parts of the NPS business.

Benefits
We offer a competitive rewards and benefits package which includes:
•    Single Private Medical Cover (with the option to select family cover at an additional cost)
•    25 days paid holiday with the option to buy/ sell 5 days
•    4 x basic salary life assurance cover
•    A Group Pension Plan with fantastic employer contributions
•    A selection of tax efficient flexible benefits to suit your individual needs.

Please note, you must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.
All offers are subject to satisfactory vetting and reference checks to include a DBS check as standard.
Northgate Public Services is an equal opportunities employer, welcoming applications from all communities.

Source: Northgate Public Services