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108 Jobs Found 

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Customer Service Associate - Temporary

Walgreens

BLUE SPRINGS, MO
Today
BLUE SPRINGS, MO
Today
Job Description
  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.
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Assistant Office Manager - State Farm Agent Team Member

Beau Crawford - State Farm Agent

Raytown, MO
2 days ago
Raytown, MO
2 days ago

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements

  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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Customer Service Advisor - Full Time- Kansas City - N Oak Trafficway

Valvoline Instant Oil Change

Raytown, MO
7 days ago
Raytown, MO
7 days ago

Geared for the Driven

 

Safety is always top of mind for Valvoline Instant Oil Change SM (VIOC), and we want you to know that we are working hard to protect our team members and our guests with our stay-in-your-car oil change process plus newly added safety measures in line with CDC guidelines. We are proud to provide essential services to our communities.

 

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone. 

 

What you’ll do

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident and exceptional under the hood and communicating with our guests.  

 

  • Deliver a positive first impression to each guest with a warm, friendly greeting
  • Present oil change options and additional services based on manufacturer recommendations
  • Build trust and win repeat, loyal customers
  • Evaluate customers' needs, working quickly and efficiently
  • Provide hands-on assistance under the hood as needed
  • Master products, services, and company knowledge

 

How you’ll succeed

 

  • Have effective interpersonal, oral communication skills
  • You enjoy interacting with people face-to-face
  • You are friendly and ready to work as part of a customer-focused team
  • Have an eagerness to learn and grow
  • You can occasionally lift up to 50 pounds
  • Have full mobility and the ability to work with your hands above your head
  • Can stand for extended periods of time and climb stairs

 

 

Benefits include:

 

  • Competitive pay & flexible work schedule
  • On-the-job training
  • Paid weekly
  • We promote from within – a commitment we are passionate about
  • No late evenings
  • Tuition assistance program*
  • Paid time off and holidays*
  • Medical, dental, vision, and 401(k) savings plans*

 

*Terms and conditions apply and benefits may differ depending on location

 

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Supervisor Health Care Call Center

DST Systems

Kansas City, MO
15 days ago
Kansas City, MO
15 days ago

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Company Overview

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Role Overview

 The Supervisor of Health Solutions Call Center is responsible for the day-to-day supervision and guidance of associates engaged in answering Pharmacy and Health phone calls.  Calls can vary but include questions about benefit’s, general plan calls or calls from Pharmacies to assist with getting claims to pay. Candidate preferred to understanding of healthcare operations and the organization's structure regarding information gathering or issue resolution. The Supervisor will accept, record, process, and troubleshoot requests from clients and staff of the most complex in nature. They may be responsible for special projects. Supervisors monitor staff quality and ensure operational standards, policies, and procedures are followed. Supervisor will also be responsible for providing input to the hiring and disciplinary processes as well as for administering performance appraisals for staff associates.

Role is being offered at a 4x10 shift for Monday, Thursday, Friday and Saturday from 9:00 am to 8:00 pm.  SS&C Health Solutions Call Center is a 24/7 operation and is open over 360 days a year.  Candidate will be expected to be on call for questions from staff for escalated issues or to report any absences due to direct reports working shifts that cover 24 hours a day.   

Responsibilities

  • Oversee a team of Call Center Representatives as they provide world class customer service to customers by answering questions, resolving issues and assisting with medical health transactions
  • Monitor the quality of the work as your team provides medical facilities, insurance providers and members with routine information regarding effective dates of coverage, claims history, deductible and coinsurance amounts, and general benefit information
  • Address claims related issues, concerns and escalations from insurance providers and/or members.
  • Review, prepare and process medical claims, including potential grievance, appeals and coverage determination.
  • Research complex issues for customer, supporting their requests, making outbound calls to provide customers with updates or to gain additional information
  • Perform special project assignments from time to time, such as research work and obtaining special authorizations
  • Cross train in different areas to expand knowledge base and develop new skills

Qualifications

  • High School degree and at least 4 years of work-related experience
  • At least 4 year of customer service or call center experience.
  • 2 years of Supervisory experience in a call center preferred
  • Post-secondary education or 3 or more years of customer service or call center experience in a health care related environment is strongly preferred. You will receive strong preference if you have experience working with Medicare, Medicaid, Affordable Act, Commercial, and/or Small/Large Group Health Insurance benefits management.
  • Must possess leadership attributes, with a real passion for excellence in service and attention to detail.
  • Intermediate computer proficiency, including keyboarding skills and the ability to navigate through multiple computer systems.

Location:

Kansas City Missouri

SS&C is an equal opportunity employer and values a diverse and inclusive workplace.  All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here.   SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities.  If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Company Overview

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Role Overview

 The Supervisor of Health Solutions Call Center is responsible for the day-to-day supervision and guidance of associates engaged in answering Pharmacy and Health phone calls.  Calls can vary but include questions about benefit’s, general plan calls or calls from Pharmacies to assist with getting claims to pay. Candidate preferred to understanding of healthcare operations and the organization's structure regarding information gathering or issue resolution. The Supervisor will accept, record, process, and troubleshoot requests from clients and staff of the most complex in nature. They may be responsible for special projects. Supervisors monitor staff quality and ensure operational standards, policies, and procedures are followed. Supervisor will also be responsible for providing input to the hiring and disciplinary processes as well as for administering performance appraisals for staff associates.

Role is being offered at a 4x10 shift for Monday, Thursday, Friday and Saturday from 9:00 am to 8:00 pm.  SS&C Health Solutions Call Center is a 24/7 operation and is open over 360 days a year.  Candidate will be expected to be on call for questions from staff for escalated issues or to report any absences due to direct reports working shifts that cover 24 hours a day.   

Responsibilities

  • Oversee a team of Call Center Representatives as they provide world class customer service to customers by answering questions, resolving issues and assisting with medical health transactions
  • Monitor the quality of the work as your team provides medical facilities, insurance providers and members with routine information regarding effective dates of coverage, claims history, deductible and coinsurance amounts, and general benefit information
  • Address claims related issues, concerns and escalations from insurance providers and/or members.
  • Review, prepare and process medical claims, including potential grievance, appeals and coverage determination.
  • Research complex issues for customer, supporting their requests, making outbound calls to provide customers with updates or to gain additional information
  • Perform special project assignments from time to time, such as research work and obtaining special authorizations
  • Cross train in different areas to expand knowledge base and develop new skills

Qualifications

  • High School degree and at least 4 years of work-related experience
  • At least 4 year of customer service or call center experience.
  • 2 years of Supervisory experience in a call center preferred
  • Post-secondary education or 3 or more years of customer service or call center experience in a health care related environment is strongly preferred. You will receive strong preference if you have experience working with Medicare, Medicaid, Affordable Act, Commercial, and/or Small/Large Group Health Insurance benefits management.
  • Must possess leadership attributes, with a real passion for excellence in service and attention to detail.
  • Intermediate computer proficiency, including keyboarding skills and the ability to navigate through multiple computer systems.

Location:

Kansas City Missouri

SS&C is an equal opportunity employer and values a diverse and inclusive workplace.  All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here.   SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities.  If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

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Assistant Manager (Part Time)

Tilly's

Independence, MO
8 days ago
Independence, MO
8 days ago
As an Assistant Manager, you will work with the Store Management Team to ensure that each Customer receives an amazing Tillys Experience. It starts with modeling exemplary service and selling behaviors, but it also means hiring, training and developing a strong team of Associates, ensuring smooth execution of Store operations, creating a great Store environment, and so much more! Do you have retail experience and strong leadership and communication skills? Then we want to hear from you!
Jobs are scraped from the URL http://ch.tbe.taleo.net/ rss feed

Posted

Today

Description

Job Description
  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.
Source: Walgreens

About the Company

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Walgreens

Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry. Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health well being enterprise. At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual. In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis. Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment. We intend to be recognized as a “Next Practices” company for diversity and inclusion – one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance. Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.

Company Size

10,000 employees or more