business administrator jobs

Near bolton, north west
36Jobs Found

36 jobs found for business administrator jobs Near bolton, north west

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Customer Service Representative - Temp

1 day ago
$9.9 - $9.9 Per Hour
1 day ago
$9.9 - $9.9 Per Hour

Have you ever wanted to know how TurboTax works? Here is your opportunity to work with a great team during the exciting season of TAXES!!! If you meet the following requirements and are able to complete the application process successfully, we would like to chat with you!
Are you available to work from March 22 to April 15?
Do you have reliable internet at home?
Do you have a PC with Windows 10?
Pay = $9.90/hour during training and $11/hour after training (or minimum wage...whichever is greater)

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Service Desk Manager

N Tier Solutions

1 day ago
1 day ago

Summary:

To manage the performance of Level 1 and Level 2 services & support to clients (internal and external) and ensure that service levels are achieved. To ensure that customer expectations are met or exceeded. Responsible for ensuring the staff are meeting and exceeding expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are followed to provide effective customer service and meet requirements.

Key Responsibilities 

1.  Oversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues. Act as escalation point for all requests and incidents. Develop and mature phone/ticket escalation processes to ensure free flowing escalation and information within the organization. Determine root cause of issues and communicate appropriately to internal and external customers. 

2.  Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development. Oversee staff activities. Builds/obtains (from other departments) training material for support staff. As needed, schedule employees working times and provide backup support. Interact with internal and external customers.

3.  Provide data and reporting of KPI’s and trends to IT department and others in ad-hoc, weekly, monthly and as needed. Will drive Ticket Deep Dive and develop strategies for improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. Monitor and manage phone queue (participating in escalated calls as needed). 

4.  Oversee Solutions repository and ensure top quality solutions are available to the staff. Develops Service and Business Level Agreements to set expectations and measure performance. Develops an effective and workable framework for managing and improving customer IT support in the organization. Advise management on situations that may require additional client support or escalation. 

5.  Manage process for communicating outage/emergency activities to the organization. Manage vendor relationships as it depends on daily operational needs. PO review and approval/budgeting responsibility. Review survey feedback to improve services, tools and support experience. Keep confidential all applicant, client, and verification and company proprietary information. 

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Splunk Administrator

Queen Consulting Group, Inc

14 days ago
14 days ago

Position: Splunk Administrator
Location: Greater Boston Area
Duration: 6 months (contract to hire)

Job Description:

  • Splunk technical responsible for the design, performance, implementation and capacity of the Splunk Platform, including Splunk Cloud.
  • Provides senior support for System Admins, Content Manager and Service Engineer to ensure the delivery of Splunk best practices and standards related to each job function
  • Standardize Splunk platform deployment based upon proven best practice methods, to include configuration and maintenance across a variety of UNIX and Windows platforms
  • Troubleshoot and support Splunk Platform and associated topologies on multiple operating systems
  • Must understand and deploy multi-cluster/cluster distributed architectures and application deployment processes
  • Assist internal users of Splunk in designing and maintaining production quality dashboards, reports, visualizations and alerts
  • Assist and support organizations in deploying Splunk platform across networks
  • Provide assessment services to determine data inputs and sources of machine data to be ingested into the Splunk platform
  • Monitor the Splunk Platform for capacity planning and optimization
  • Provide services to tweak and fine tune existing Splunk deployments
  • Help design core systems performance metrics and troubleshooting logs expertise for customers
  • Troubleshoot and support Splunk Platform and associated topologies on multiple operating systems

Qualifications:

  • Bachelor of Science degree in Information Technology, Engineering or related field or equivalent experience plus 3 to 7 years of directly related experience or any equivalent combination of education, experience, training and certifications
  • 2 years Splunk technology experience
  • Support, maintain, and expand Splunk a multi-site clustered environment
  • Standardize Splunk agent deployment, configuration and maintenance across a variety of UNIX and Windows platforms
  • Experience authoring technical documentation such as Installation/Deployment Procedures
  • Proficient with Regular Expressions, Splunk Visualizations, SPL searches, Dashboards and Drill-downs
  • Proficiency with creating custom Splunk Add-ons for new and unique sources and sourcetypes
  • Proficiency administering RedHat Enterprise Linux systems including bash, vim, SELinux, and syslog/rsyslog/syslog-ng
  • Ability to perform basic and advanced scripting tasks with Splunk to automate repeatable processes using Python
  • Knowledge of computer hardware and operating systems (Windows and LINUX proficiency).
  • High quality professional writing and verbal communication skills
  • Provide work direction and assignment as well as training to more junior employees.
  • Participate as an escalation point for 24x7 operations support for Splunk
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Lider ds. administracji celnej

DHL Express, Inc.

4 days ago
4 days ago
Lider ds. administracji celnej
Zadania, które na Ciebie czekają to:
zarządzanie zespołem Administracji Celnej
kontrola i efektywne realizowanie procesów administracyjnych oraz reklamacyjnych
zapewnienie właściwego procesu wystawiania faktur za transport dla przesyłek celnych
zapewnienie właściwego procesu administracji i archiwizacji dokumentów oraz danych systemowych
zapewnienie właściwego procesu reklamacji, dokonywania korekt zgłoszeń celnych i prowadzenie postępowań celnych w oparciu o obowiązujące przepisy prawa
ścisła współpraca z Urzędem Celno-Skarbowym w celu zapewnienia jak najkrótszego czasu postępowania celnego
zapewnienie właściwej obsługi Klienta w sprawach dotyczących odpraw celnych, postępowań celnych, dokumentacji celnej oraz stała poprawa jakości usług
kontrola procesu rozliczeń celno - podatkowych powstałych w wyniku odprawy celnej i prowadzonej korekty zgłoszenia
monitorowanie procesu fakturowania za transport przesyłek celnych oraz dodatkowych usług celnych
Szukamy właśnie Ciebie, jeśli:
posiadasz doświadczenie w pracy w agencji celnej oraz w obsłudze klienta
masz doświadczenie w zarządzaniu zespołem min. 3 lata
znasz obowiązujące przepisy celne i jesteś otwarty na stałe poszerzanie swojej wiedzy
znasz język angielski na poziomie B2
posiadasz bardzo dobre umiejętności organizacji pracy swojej i zespołu
potrafisz motywować zespół, jesteś osobą odpowiedzialną, sumienną, konsekwentną i skuteczną w działaniu
jesteś otwarty na podróże służbowe
Menedżerowie w DHL Express doceniają:
pracę w zespole ludzi zaangażowanych i pełnych pasji
unikalny, międzynarodowy program rozwojowy
pracę w kulturze feedbacku i współpracy – naszą firmę kształtują wszyscy pracownicy i każdy głos jest dla nas ważny
realny wpływ na funkcjonowanie i rozwój firmy
bogaty pakiet benefitów (m.in. karta multisport, bilety do kina lub teatru)
rozbudowany pakiet socjalny (m.in.: wczasy pod gruszą, bony świąteczne, dofinansowanie do sportu i rekreacji)
dodatkowe ubezpieczenie na życie
program doceniania, w ramach którego przyznajemy nagrody jubileuszowe, wybieramy Ludzi Roku, nagradzamy ponadprzeciętne zaangażowanie
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Customer Service Supervisor

Vectrus

15 days ago
15 days ago
Overview
Provide a one-stop customer service section for base supply activities and perform equipment accountability element duties IAW AFMAN 23-110.
Responsibilities
This position description is subject to change at any time as needed to meet the requirements of the program or company.
+ Ensure availability of government Standard Base Supply System (SBSS) property to other government installations.
+ Utilize SBSS or Enterprise Solution Supply to obtain and manage spare parts and materiel.
+ Order supplies by correct Standard Reporting Designator coded systems for bench stock, equipment accounts and supply points.
+ Purchase items from an alternate source if SBSS is unable to provide the item in a timely manner after obtaining written approval from a depot item manger.
+ Process transactions through SBSS to accumulate demand data and maintain summary workload data.
Qualifications
One year related experience may be substituted for one year of education, if degree is required.
+ High school diploma
+ Two years in base supply customer service.
+ Shall meet the qualifications of AFSC 2S071, Supply Management Craftsman, as defined in AFI 36-2101
+ Shall be proficient with ordering equipment, parts, and supplies. In addition, shall perform as the liaison between the base customers and logistics function
We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.
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Supervisor/a de Service Desk CS

DHL Express, Inc.

Today
Today
En dependencia directa del Customer Retention Manager, supervisa y controla las actividades de los Agentes de Network en la resolución de las demandas de los clientes y de la red internacional de la cía., para lograr los objetivos de productividad y calidad de servicio de la unidad y puesto. Sus principales funciones son:
Supervisar las solicitudes de los clientes y la red de DHL para que sean atendidas rápida y eficazmente y de acuerdo a los estándares de calidad de servicio.
Intervenir en la resolución de incidencias que excedan el ámbito de competencias y conocimientos de los Agentes y para asegurar la calidad del servicio.
Coordinar la actividad de los Agentes a su cargo para cumplir con los requerimientos de servicio. Planificar y organizar los recursos disponibles a las cargas de trabajo y demandas de servicio y tomar las decisiones para garantizar el servicio de acuerdo a los procedimientos y niveles de autorización.
Obtener información sobre cambios en los procedimientos, productos y servicios, difundirlo y establecerlo en las prácticas de los Agentes. Informar a su equipo sobre los estándares de gestión y “performance” requeridos. Impulsar mecanismos de comunicación interna
Implicarse activamente en acciones de selección, formación, desarrollo y motivación de los miembros de su equipo que contribuyan a alcanzar el nivel de desempeño y eficiencia requeridos de los recursos –personas- asignados por la empresa.
Elaborar los informes periódicos de actividad establecidos y colaborar con otras unidades de la cía. en el desarrollo de actividades de mejora
Dentro del ámbito de su competencia y área de responsabilidad, velar por el cumplimiento, mantenimiento y mejora en los ámbitos de Prevención de Riesgos, Seguridad y Calidad, Medio Ambiente y Energía de DHL Express.
Requisitos del candidato/a:
Formación Profesional de segundo grado o similar. Formación universitaria valorable.
Conocimientos de operativa de DHL y atención a clientes e informática a nivel de usuario.
Imprescindible nivel alto de inglés.
Experiencia previa en puesto/actividades de Customer Service durante 3 años.
Atributos de Liderazgo: Orientarse hacia los resultados, Potenciar las fortalezas, Proporcionar propósito, Tener y generar confianza, Centrarse en prioridades claras y Mantener una actitud positiva ante los desafíos, la incertidumbre y los cambios
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Assistant Front Office Manager

Marriott

30+ days ago
30+ days ago
Job Number 21000217
Job Category Rooms & Guest Services Operations
Location JW Marriott Muscat, Madinat Al Irfan Airport Heights, Muscat, Oman, Oman VIEW ON MAP (https://www.google.com/maps?q=JW+Marriott+Muscat%2CMadinat+Al+Irfan+Airport+Heights%2CMuscat%2COman%2COM)
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Management
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Ensures employee recognition is taking place on all shifts.
• Establishes and maintains open, collaborative relationships with employees.
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Strives to improve service performance.
• Collaborates with the Front Office Manager on ways to continually improve departmental service.
• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a role model to demonstrate appropriate behaviors.
• Sets a positive example for guest relations.
• Displays outstanding hospitality skills.
• Empowers employees to provide excellent customer service.
• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Provides feedback to employees based on observation of service behaviors.
• Handles guest problems and complaints effectively.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Ensures compliance with all Front Office policies, standards and procedures.
• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Additional Responsibilities
• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Functions in place of the Front Office Manager in his/her absence.
• Communicates critical information from pre- and post-convention meetings to the Front Office staff.
• Participates in department meetings.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
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Customer Service - USA

Daniels Health

All
17 days ago
All
17 days ago
We are looking to hire for a Customer Service position: To support our growth, we are looking for a customer service advocate to join our team. This role plays a critical part in ensuring our customers’ interactions with Daniels Health are seamless – from communicating to scheduling, issue resolution and fact-finding; you will do it all! If this sounds like the role for you, or somebody you know then we look forward to speaking with you!   To find out more of what a day in the life with our customer service team looks like visit – https://www.danielshealth.com/customer-service Who are we? We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.   Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart  conforms to the spirit as well as to the letter of all applicable laws and regulations.
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Customer Service Associate - Temporary

Walgreens

INDEPENDENCE, KS
7 days ago
INDEPENDENCE, KS
7 days ago
Job Description
  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.
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Facility Manager/Kierownik Obiektu

momox

30+ days ago
30+ days ago

TWOJE ZADANIA

  • zarządzanie kilkuosobowym zespołem techników utrzymania obiektu
  • zapewnienie sprawnego funkcjonowania maszyn, urządzeń oraz infrastruktury technicznej, sanitarnej
  • współpraca z kontrahentami w obszarze dostaw mediów (woda, energia, gaz ew. olej opałowy)
  • ścisła współpraca z pozostałymi działami w firmie
  • wsparcie w realizacji zadań z zakresu BHP
  • nadzór nad terminowością niezbędnych przeglądów obiektu wymaganych przepisami
  • zapewnienie materiałów i narzędzi na potrzeby realizacji zadań zespołu techników
  • prowadzenie inwentaryzacji maszyn, sprzętu, urządzeń i narzędzi
  • działania nakierowane na zapewnienie bezpieczeństwa odwiedzających

TWÓJ PROFIL

  • wykształcenie wyższe/średnie techniczne najlepiej o kierunku elektrotechnika lub podobnym
  • doświadczenie pracy na stanowisku elektryk/elektromonter
  • kilkuletnie doświadczenie w zarządzaniu zespołem i obiektem w firmie
  • dobrze rozwinięte umiejętności budowania/utrzymania relacji biznesowych
  • orientacja na cele
  • dobra znajomość pakietu MS Office
  • prawo jazdy kat. B
  • zdolność podejmowania właściwych, szybkich decyzji
  • uprawnienia elektryczne E do 1 kV, mile widziane E/D
  • zaangażowanie, sumienność i konsekwencja w działaniu

Salary

$9.9 - $9.9 Per Hour

Job Type

Contractor, full-time

Posted

1 day ago

Description

Have you ever wanted to know how TurboTax works? Here is your opportunity to work with a great team during the exciting season of TAXES!!! If you meet the following requirements and are able to complete the application process successfully, we would like to chat with you!

Are you available to work from March 22 to April 15?
Do you have reliable internet at home?
Do you have a PC with Windows 10?

Pay = $9.90/hour during training and $11/hour after training (or minimum wage...whichever is greater)