PayProp – automation enhanced by your talent

“Choose a job you love, and you will never work a day in your life.”

At PayProp we live by this mantra. As a thriving tech company at the cutting edge of technology since 2004, we work with passionate teams from around the world to enhance property businesses through automation. To date, we’ve automated over £2bn in rental property payments. And we’re just getting started. This is your chance to get in at the ground level as we continue to grow in the UK market.

In 2020 we implemented a distributed work policy to enable us to work just as effectively (if not more so) wherever we are – whether from home, at the office or on the go. We thought to share this message from our co-founder Johannes van Eeden with you:

"This is a unique, once-in-a-generation chance to re-engineer the way you work, to refocus your attention on what’s important – in short, to reassess your work life."

The role

As a Sales Manager for PayProp UK, you’ll be a vital part of our established team as we revolutionise payments for UK property rental businesses. We need you to be a hunter and a farmer. You’ll need to nurture highly qualified leads and build your contacts in the industry through cold-calling while evangelising the power of PayProp’s automated rental payment platform. Through training and hands-on experience, you will become a subject matter expert – able to explain the commercial benefits and return on investment that come with PayProp while expertly navigating platform questions. Your role will be in developing new business opportunities with a laser focus on pipeline management and increasing your sales close rate.

What you can expect from us

Trust – we hire passionate, driven team players from around the world and give them the room to do their jobs.

Freedom – we trust you to work from any location you choose, whether it’s from home, the coffee shop, or the road.

Training – you’re not alone. Our team of experts will help you get the most out of your working life.

Progression – if you step up, we’ll reward you – many of our senior team in the UK started in roles like this.

Respect – this isn’t a 24/7 job. You’ll have targets, and we’ll help you achieve and surpass them.

Money – you will be handsomely incentivised. Your potential commission is unlimited.

Vacations – unlike some companies, we want you to take holidays. Your happiness and well-being are as important to us as your performance.

Diversity – join our team of 140 individuals working in five countries across three continents.

Time to volunteer – the technology behind PayProp is based on that of our Foundation in the charity sector, and we give back by giving all employees one paid day a month to volunteer for a non-profit of their choice.

Well-being we offer BUPA health insurance, with your premium covered by us, to help take care of you should you need it.

What we expect from you

• Generate and manage business leads.
• Answer requests for demonstrations, proposals, information and quotes (RFPs/RFIs/RFQs).
• Manage the sales process through virtual demonstrations, while covering all admin and follow-up tasks.
• Take responsibility for updating and tracking of RFPs throughout the sales process by using our CRM system (Insightly).
• Drive the due diligence, formal quotation, and negotiation processes for leads in partnership with other teams.
• Close sales by signing service agreements with clients.
• Using virtual presentations to build market awareness of PayProp and rental payment automation.
• Maintain knowledge of PayProp’s services & our value proposition to optimise leads and drive sales.
• Establish yourself as an expert within the company and the market by developing a broad body of knowledge about the PayProp platform and the industry.
• Stay up to date with regulatory and compliance issues that may affect PayProp UK and its prospective clients.
• Constantly review what the market needs while working closely with the senior sales team to develop these requirements.

Your qualities

• Competitive, persistent and fearless with a passion and drive to meet and exceed sales quotas
• 5+ years of professional sales experience in solution-based technical products with sound business acumen
• Outstanding customer service and mastery of relationship and solution selling
• Ability to quickly learn products, processes and purchasing drivers to effectively find and close opportunities
• High level of accountability and ownership of goals and performance targets
• Self-motivation and experience of working in a distributed working environment
• Well-honed interpersonal, communication and presentation skills
• In-depth knowledge of the real estate market would be an advantage
• Computer skills, including proficiency with Microsoft applications and CRM programs, as well as other electronic selling tools
• Successful individuals will be analytical, self-motivated, disciplined, organised, and work according to a written sales plan setting out their approach

If this is you, you’re exactly the person we want to talk to. Apply today and you could help us build the future of rental payments in the UK!

On-target earnings: £50-75k with a £25k basic salary.

Grade: H

Here at DHL Express UK, we are an employer of choice, a recognised Top Employer and specialists in providing Excellence, Simply Delivered. You could join our team of over 4000 employees dedicating themselves in Connecting People and Changing Lives through express delivery of parcels and international shipments from some of the best loved and most widely recognised brands across the globe.

DHL Express UK is part of the Deutsche Post DHL Group - the world’s most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities. Within DHL Express’s pursuit to be The Logistics Company of the World we engage in a number of initiatives such as – Go Teach, Go Green and Go Help.

Certified International Specialists

From Operations to Sales, Customer Services and Corporate Functions our mission remains the same, to provide Excellence. Simply Delivered to achieve this our Certified International Specialist programme builds a common culture and provides the specialised knowledge our employees need to do their job competently and confidently.

Our Values

Our values and culture are DHL Express UK are an extremely important aspect of our business. We embody our culture in three core attributes;

• Head: Being Results Orientated &  Leveraging Strengths
• Heart: Providing Purpose & Having and Creating Trust
• Guts: Being Positive about Challenge, Uncertainty and Change & Focussing on Clear Priorities

In addition to ‘Head, Heart and Guts’. We promote an open and honest feedback culture based on Results & Respect, whereby our employees respect one another, embrace diversity and inclusion and drive employee engagement, every day and everywhere whilst never compromising on integrity and compliance.

Do you want to be part of a company that connects millions of people worldwide? Do you have the drive to make a difference? Click Apply Now!

Tasks and Responsibilities

The Contact Centre Director is a key strategic and operational leadership role responsible for the development, continuous improvement and delivery of customer service and the strategic development of operational requirements, process and technology, to deliver key service outcomes for DHL Express customers in either B2B or B2C environment.

The role will lead a large multi-functional Contact Centre (in a matrix structure) where the working environment is designed for teams to predominately operate virtually with limited presence at a designated Contact Centre location and where customer interactions are multi channeled (offline and online) with the strategic direction on digital capability.

The Contact Centre Director is the champion of Customer Service and is responsible for creating a culture that will help grow and shape the future of DHL express by empowering and developing teams to deliver and embed best in class performance, successfully adapting and moving forward company goals and initiatives with commitment to go above and beyond to increase customer satisfaction, loyalty, retention along with driving sales through service.

The role is responsible for using customer insight and analytics to identify business improvements and present these to the Board/Senior Stakeholder Peers to influence future innovation of service delivery and increase customer satisfaction so that the business continuously optimizes and improves the overall happiness and experience of DHL’s customers leading to business growth.

• To provide the business with expert advice and guidance on all complex customer service matters that are within the responsibilities of this role.
• To be the Customer Development “champion” providing data insight and recommending business solutions and initiatives to the UK Board, VP of Customer Services, Senior Stakeholders across functional areas e.g. Between sales and operations function to steer future direction and decision making to aid customer retention, future service delivery, revenue development and improvement.
• Maintaining knowledge of overall DHL Network and commercial drivers to ensure Customer Service initiatives and approach are aligned
• Leading a large team where the working environment is performed remotely.
• Driving technology enhancements and keeping pace with digital capability so that DHL continues to develop the digital landscape and shape forward thinking service improvements that customers expect.

Safety and Security

• Adhere to country laws/regulations and company procedures/  standards in regard to Safety and Security
• Adhere to customs / import / export procedures as applicable
• Ensure any potential security breaches or concerns are brought to the attention of supervisor/manager without delay
• There may be a requirement to undertake a Counter Terrorism Check (CTC) in relation to certain duties and procedures.

Our Promise to You - Benefits

• Competitive salary
• Eligibility to participate in performance related bonus schemes
• Generous holiday entitlement increasing with years completed service
• Company pension scheme with excellent contribution rates
• Life Assurance
• Enhanced maternity pay
• Generous company sick pay
• A competitive package of voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans and more
• Discounted Health Assessments
• Access to professional employee assistance, wellbeing programme and qualified mental health first aiders
• Excellent training and development opportunities with a strong focus on internal promotion
• Company car or allowance and health care

Your Profile - Skillsets and Attributes

• Software skills (Customer Contact Centre systems, e.g. ACD, PABX, CRM, IVR, Workforce Management Systems, Quality Monitoring Systems, etc.) (working knowledge)
• Confidence to independently strategically lead, coach and develop a senior operational management team to enhance performance by setting clear accountable performance measures and manage complex people issues
• Proven ability to deliver outstanding levels of service and process improvement, inspiring and developing others to do the same
• Strong inter-personal and networking skills with the ability to establish effective, productive working relationships
• Ability to motivate and communicate with others at all levels
• Comfortable building influential relationships and persuading at all levels and able to use these relationships to deliver service improvements and solve customer issues

What’s Next?

• Apply now and upload your CV online.
• If your CV has been shortlisted one of our Recruitment & Talent Advisor’s will contact you within 5-10 days to discuss further details.
• Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record check.

Privacy Notice

DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.

The Planet Radii Group are looking to recruit an Estimator to join their Architectural Glass team based in Burgess Hill. You will join us on a full time, permanent basis and in return, you will receive a highly competitive salary dependant on qualifications and experience.

About the role:

We are seeking an experienced and able Estimator to join our Architectural Glass Division.  The Division undertakes projects to provide bespoke and structural glass solutions within the commercial sector, such as curtain walling, structural glass facades, internal glass atria, fire-rated screens and doors, structural glass balustrades and walk-on glass floors.  We are looking for an Estimator to produce project specific tender submissions in this specialist area.

As our Estimator you will be responsible for:

- Reviewing tender documentation & assessing details, specifications & drawings.
- Identifying technical issues and complexities.
- Identifying areas of non-compliance.
- Generating Tender Queries.
- Liaising with manufacturers and suppliers to obtain project specific costings.
- Liaising with Contractors & Architects.
- Attending mid-bid meetings, post tender interviews and pre-order meetings.
- Generating bespoke project cost pricing using Excel spreadsheets/Causeway Estimating software.
- Liaising with other team members where required.
- Generating Project Specific Quotations using Word.
- Updating the Company’s CRM system and Estimating Logs.

The experience and skills that we require are:

Essential:
- Background in Estimating for a specialist sub-contractor.
- Experience of glass, glazing, curtain walling & structural glazing.
- Experience of secondary steelwork.
- Computer literate: Excel, Word, PDF, Outlook, Teams.
- Good communication skills both verbal and written.
- Knowledge of associated Building Regulations.
- Good organisational skills.
- Accuracy and attention to detail.
- Self-motivated and able to use initiative.

Highly Desirable:
- Experience in using SchuCal & LogiCal.
- Experience is using Causeway Estimating Software.
- Knowledge of Fire performance criteria.
- Knowledge of acoustic performance criteria.
- Knowledge of glazed partitioning systems.
- Contracting knowledge.

Benefits:

- Discretionary Bonus
- Pension Scheme
- Private Medical Cover
- Life Cover

In return for joining us as our Estimator, we offer a competitive salary and benefits package including a bonus scheme, contributory pension scheme and private medical cover. 

This is an excellent opportunity to work for a respected and established national company. If you have the required background and experience and would like to apply for the Estimator position, then please click ‘apply’ now! We’d love to hear from you!

Site Sales Administrator

 £18,000 - £22,000 per annum

 Redhill, Surrey

 Permanent, full-time

A confident sales administrator with great customer service skills sought by established family business to work in their new show site in Redhill.

You will be dealing with customers both on the phone and face to face and be managing the sales process from start to finish so proficiency of a Customer Relationship Management system (CRM) and Excel are required.

You should also be practical and have a general interest in or knowledge of construction, buildings, DIY, or garden and landscape as the company specialises in timber buildings and associated garden leisure products.

You will be relied upon to maintain the appearance of the show site, including use of an electric pallet truck, so you will need to be hands on and physically fit.

Full time hours, 5 days a week to include Saturday & Sunday

Due to location of the site own transport and a clean driving license required

Required skills

·        Customer Service

·        DIY

·        Driver

·        Microsoft Excel

·        CRM databases

Questions to consider

Are you computer literate?

Are you happy to work Saturdays & Sundays plus 3 days in the week?

Do you have proficient Excel & database skills?

Do you have your own transport to get to work (due to location)?

• Identify and secure all New Business opportunities.
• Ensure regular business reviews are undertaken with the Line Management and relevant Company personnel.
• Will have to meet Key Performance Indicators to monitor performance to achieve the Company's objectives
• Generating sales through proactively seeking opportunities with new customers
• Manage a portfolio of accounts, maintaining and expanding the working relationship throughout the business and ensuring that they are fully aware of our complete products range.
• Demonstrate product knowledge and ensure this is applied to all calls.
• Answer the phones and deal accordingly.
• Manage and update the CRM on the database.
• Maintaining a good working relationship with the external based in the region.
• Supporting the external with quotations and customer relations when out on the road.
• Building up and maintaining your region territory

The successful Sales Account Manager will have;

• GCSE Maths and English (A-C Grade of Above) or equivalent
• Understanding and appreciation of Basic costing principles
• Understanding and appreciation of Basic sales principles
• Basic skills in Microsoft Office
• Excellent attention to detail, quality and accuracy
• Ability to work as part of a team
• Must drive due to office location

£22,000 - £26,000 + OTE

As a sales account manager your main role will be the maintain and create new relationships and help our client grow. You will need to understand, develop and promote the Company's business objectives and participate with total enthusiasm and commitment to achieve and exceed their goals and expectations.

BPH Attachments has an opportunity for an Assistant Buyer to join our team based in Billingshurst. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £26,000 - £28,000 per annum.

Key duties and responsibilities of our Assistant Buyer:

- Procurement and purchasing for BPH Plant hire and BPH Attachments
- Build and maintain relationships with suppliers
- Identifies and researches potential new suppliers
- Negotiate best prices on product lines
- Liaison with key company employees to determine product / service needs
- Stock Control – Consumables, Parts and Attachments – ensuring appropriate levels of stock
- Monthly stock takes
- Purchase orders and invoicing
- Arrange transport of goods and track orders to ensure timely delivery
- Logistics – Carriers and 3rd Party Transport arrangements
- Import / Export arrangements
- Warranty agreements with suppliers

What we’re looking for in our Assistant Buyer:

- Proven experience in a procurement role
- Excellent written and verbal communication skills
- Excellent negotiation skills
- Excellent customer service skills
- Excellent interpersonal skills
- Good working knowledge of MS Office and CRM system
- Accuracy and attention to detail
- Good administrative and organisational skills
- Team player with the ability to use own initiative
- Importing + exporting experience preferred but not essential

If you feel that you have the skills and experience required to become our Assistant Buyer, please click ‘apply’ today. We would love to hear from you!

Asahi UK Ltd is the UK and Ireland subsidiary of Asahi Europe & International Ltd. Asahi UK has responsibility for the development of Asahi Europe’s Super Premium Beer brands across the UK and Ireland.  Our brands include Pernoi Nastro Azzurro, our Belgian abbey beer St Stefanus, Pilsner Urquell, Kozel, as well as Polish brands Lech and Tyskie.

Since 2005 in the UK, and 2008 in Ireland, Asahi UK has been marketing and distributing its unique Super Premium Beer portfolio. Through its distribution discipline, supplemented by engaging and innovative marketing activities, Asahi UK is bringing value back into the beer category. We are a values-led organisation with a strong belief in teamwork, empowerment,  the development of our people and changing the way people think about beer.

We are looking for a Draught Operations Executive to join our Asahi UK Draught Technical Services (DTS) team. The Draught Operations Executive is responsible for a wide range of administrative duties supporting the DTS programmes. In addition, the role provides support for analysis and data to the wider DTS operations management, sales and financial teams.

The role is key to ensuring complete customer and consumer satisfaction at the point of dispense for Asahi UK draught products through effective and professional levels of service delivery and technical support in line with budget.

Key accountabilities

The Draught Operations Executive is responsible for the following key outputs and accountabilities

• Be competent CRM User (or similar type of system).
• Reporting. Collate & distribute Tech Services, Weekly & Monthly reports. Including but not exclusively;
  • Work In Progress (internal)
  • Report on operational and asset KPI’s
  • 3rd Party Exceptional spend
  • Line charge costs
  • Customer installation tracker (external)
• Collate forecasts for standard Installs, and Group Install Programmes (e.g. Restaurant Chains). Ensure forecasts are communicated to 3rd Party Service Providers in good time.
• Provide support for continuous improvement for the library of specifications and processes instructions for but not exclusive to
  • Operations Manual
  • Standard Operating Procedures
• Review customer feedback on Draught Services & and product quality on- trade and deal directly with any specific service recovery issues.
  • Monitor and report on Customer Satisfaction Calls.
  • Recommend process improvements where required.
• Support the delivery of Induction for Draught Administration Process to all relevant new members of the Asahi UK sales team in conjunction with Draught Operations Manager (DOM).
• Provide project coordination support for DOM or Draught Quality Manager (DQM) managers. For example, roll out of new branding asset.

Experience required

• Intermediate/advanced Excel knowledge and experience essential
• Working in fast paced operations team in a customer focused company. (service delivery)
• Management of operational Inbox
• Experience at providing clear communication (written and verbal) at all levels
• Have excellent knowledge of CRM type systems
• Knowledge of SAP will be an advantage
• Knowledge and experience of the Drinks or Beer Industry will be an advantage
• Educated to degree level preferred

Key attributes of the successful person

• Demonstrates commercial awareness and good analytical skills Enquiring and organised
• Excellent communication skills which lead to strong relationships internally & externally.
• Demonstrates excellent administration skills and attention to detail thorough and logical approach to work.
• Diligent in completion of tasks and projects
• Able to work effectively in a close-knit team, often in pressurized situations
• Customer focused
• Excellent PC skills - must be proficient in Excel for data input and advanced reporting.

On offer is a competitive basic salary plus generous benefits package, inclusive of;

• Annual bonus
• 28 crates of beer per annum
• Health care / dental insurance / income protection
• Industry-leading pension contribution
• 25 days’ holiday

Please no agencies.

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