Job title:
Customer Service AdvisorJob Description:
Support a faster national response as a Customer Service Advisor
We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.
Our customer service teams are supporting business to respond to a huge increase in demand, due to the current Covid-19 pandemic. We handle over 100 million customer conversations every year. This includes helping people who are in vulnerable or stressful situations, as well as processing essential documents and information.
In this role, you’ll take calls from a wide range of customers with a variety of queries ranging from billing enquiries to complaint handling to network issues. It will be your job to provide a warm, friendly and professional welcome to all and proactively try to resolve their query as quickly and efficiently as possible. We’ll train you to deliver a service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to. There’s a real team spirit and everyone supports and motivates each other.
What you’ll be doing:
What we’re looking for:
What’s in it for you?
You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. You’ll have the option to upload your resume, but it’s not essential. As the first step in the recruitment process, you’ll then be sent a link to take part in our online assessment to check if you’re a good fit for the role. We’re continuing to adapt to the unprecedented circumstances brought about by COVID-19. Wherever possible, all interviews, assessments and background checks will take place online, to completely remove the need for face-to-face contact.
Capita colleagues are only permitted to work from one of our offices where there is an essential reason for them to do so. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
Location:
Rotherham,
United KingdomTime Type:
Contract Type:
PermanentBlok 'N' Mesh Global Ltd have an exciting opportunity available for a Customer Service Advisor to join the team for 1 year maternity cover, with the possibility of a full-time, permanent role. The role will be based in Grimethorpe and you will receive a competitive salary.
Blok ‘N’ Mesh are the UK's leading supplier of temporary fencing.
The Customer Service Role
You will be required to handle incoming calls, process orders and off-hires, whilst providing outstanding customer service to our customers. An excellent telephone manner and computer literacy are essential for this role.
Previous experience in a similar position is advantageous, although full training will be given.
Basic hours of work are Monday to Friday, 8am to 5pm, 40 per week.
If you feel you have the skills and experience to become the new Customer ServiceAdvisor then please click “Apply” today!
Job title:
Customer Service AdvisorJob Description:
Support a faster national response as a Customer Service Advisor
We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.
Our customer service teams are supporting business to respond to a huge increase in demand, due to the current Covid-19 pandemic. We handle over 100 million customer conversations every year. This includes helping people who are in vulnerable or stressful situations, as well as processing essential documents and information.
In this role, you’ll take calls from a wide range of customers with a variety of queries ranging from billing enquiries to complaint handling to network issues. It will be your job to provide a warm, friendly and professional welcome to all and proactively try to resolve their query as quickly and efficiently as possible. We’ll train you to deliver a service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to. There’s a real team spirit and everyone supports and motivates each other.
What you’ll be doing:
What we’re looking for:
What’s in it for you?
You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. You’ll have the option to upload your resume, but it’s not essential. As the first step in the recruitment process, you’ll then be sent a link to take part in our online assessment to check if you’re a good fit for the role. We’re continuing to adapt to the unprecedented circumstances brought about by COVID-19. Wherever possible, all interviews, assessments and background checks will take place online, to completely remove the need for face-to-face contact.
Capita colleagues are only permitted to work from one of our offices where there is an essential reason for them to do so. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
Location:
Rotherham,
United KingdomTime Type:
Contract Type:
PermanentThis is a 6 month fixed term contract
Here at Direct Line Group Auto Services, we genuinely care about what we do and strive to provide a phenomenal quality of service for our customers.
We know that our customer’s vehicles make getting from A to B that much easier, whether it’s to do the weekly shop, the school run or to get things delivered, it’s all important.
What we’re looking for:
The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry. That’s why we’re excited to be growing our teams and looking for people to join us as a
All roles are at the heart of our Auto Services business and you’ll need be enthusiastic, upbeat and committed to delivering the best repair service.
As a Customer Service Advisor, we want you to bring your previous experience, skills and knowledge to the team. You’ll need to demonstrate your experience in dealing with our customers as you will be the first point of customer contact for the DLG Auto Services liaising with our customers and the respective claims and internal functions as appropriate to our own high standards.as well as working to tight deadlines to meet our customer’s needs. If you love to stay busy this role is really for you.
What you’ll be doing:
Who you’ll be working with:
We know you’ve heard this all before, but the culture here at DLG really is something else. We embrace our individuality – you’ll see it in the way that we think and work, it’s all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be – for customers, colleagues and the business. It’s an indefinable “DLGness” that makes us who we are, and we’d love for you to be a part of it.
You will be working as part of our office team reporting directly to the office manager Working within a team of customer service advisors , responsible for customer communication and delivering a flawless customer journey and you will be part of the wider site team.
What we’ll give you:
Rewarding you is important to us, that's why we'll recognise your hard work and support you give our customers every step of the way with a very competitive salary and an industry leading reward package
Our teams are always supporting their local communities and love getting involved in charity events and family days.
This is a 6 month fixed term contract
Here at Direct Line Group Auto Services, we genuinely care about what we do and strive to provide a phenomenal quality of service for our customers.
We know that our customer’s vehicles make getting from A to B that much easier, whether it’s to do the weekly shop, the school run or to get things delivered, it’s all important.
What we’re looking for:
The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry. That’s why we’re excited to be growing our teams and looking for people to join us as a
All roles are at the heart of our Auto Services business and you’ll need be enthusiastic, upbeat and committed to delivering the best repair service.
As a Customer Service Advisor, we want you to bring your previous experience, skills and knowledge to the team. You’ll need to demonstrate your experience in dealing with our customers as you will be the first point of customer contact for the DLG Auto Services liaising with our customers and the respective claims and internal functions as appropriate to our own high standards.as well as working to tight deadlines to meet our customer’s needs. If you love to stay busy this role is really for you.
What you’ll be doing:
Who you’ll be working with:
We know you’ve heard this all before, but the culture here at DLG really is something else. We embrace our individuality – you’ll see it in the way that we think and work, it’s all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be – for customers, colleagues and the business. It’s an indefinable “DLGness” that makes us who we are, and we’d love for you to be a part of it.
You will be working as part of our office team reporting directly to the office manager Working within a team of customer service advisors , responsible for customer communication and delivering a flawless customer journey and you will be part of the wider site team.
What we’ll give you:
Rewarding you is important to us, that's why we'll recognise your hard work and support you give our customers every step of the way with a very competitive salary and an industry leading reward package
Our teams are always supporting their local communities and love getting involved in charity events and family days.
Customer Service Advisor
Location commutable from Epworth, Belton, Sandtoft, Scunthorpe, Crowle, Thorne
Salary £16,000 to £20,000 DOE
Office hours Monday to Friday (vehicle is needed due to location)
The Company
My client is a recognised name in the building materials industry, with significant growth in turnover and product offering over the last 5 years this company has some ambitious growth plans. If you join this business now the options for your long-term career are endless.
The role
This is a position that has many elements to it and no two days are ever the same. You will be on the customer service from line, answering incoming calls and emails. You will place orders locate stock and talk with transportation. All orders are entered onto the CRM system and must be entered with huge attention to detail. In this role you need to be able to give your full attention to the customer you are dealing with going the extra mile to full fill their needs but one eye on other tasks that you are trying to finish and coordinate.
The Candidate
This role benefits from full product and systems training so it really is all about the person.
To be successful in this role you will need to tick the following boxes
Customer Service experience – going the extra mile to exceed expectations
Confident, not rattled easy, able to deal with pressure
Ability to multitask
Good attention to detail
Confident on IT systems, word, excel, email and CRM systems
Excellent telephone manner
Able to build relationships
If you are interested in this role, please contact Natalie Chapman on 07498575779
Or email
natalie@stirlingwarrington.co.uk
Keywords, Customer Service, Customer coordinator, Sales Coordinator, Administrator
Blok 'N' Mesh Global Ltd have an exciting opportunity available for a Customer Service Advisor to join the team for 1 year maternity cover, with the possibility of a full-time, permanent role. The role will be based in Grimethorpe and you will receive a competitive salary.
Blok ‘N’ Mesh are the UK's leading supplier of temporary fencing.
The Customer Service Role
You will be required to handle incoming calls, process orders and off-hires, whilst providing outstanding customer service to our customers. An excellent telephone manner and computer literacy are essential for this role.
Previous experience in a similar position is advantageous, although full training will be given.
Basic hours of work are Monday to Friday, 8am to 5pm, 40 per week.
If you feel you have the skills and experience to become the new Customer ServiceAdvisor then please click “Apply” today!
Job Type
full-time
Posted
6 days ago
Job title:
Customer Service AdvisorJob Description:
Support a faster national response as a Customer Service Advisor
We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.
Our customer service teams are supporting business to respond to a huge increase in demand, due to the current Covid-19 pandemic. We handle over 100 million customer conversations every year. This includes helping people who are in vulnerable or stressful situations, as well as processing essential documents and information.
In this role, you’ll take calls from a wide range of customers with a variety of queries ranging from billing enquiries to complaint handling to network issues. It will be your job to provide a warm, friendly and professional welcome to all and proactively try to resolve their query as quickly and efficiently as possible. We’ll train you to deliver a service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to. There’s a real team spirit and everyone supports and motivates each other.
What you’ll be doing:
What we’re looking for:
What’s in it for you?
You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. You’ll have the option to upload your resume, but it’s not essential. As the first step in the recruitment process, you’ll then be sent a link to take part in our online assessment to check if you’re a good fit for the role. We’re continuing to adapt to the unprecedented circumstances brought about by COVID-19. Wherever possible, all interviews, assessments and background checks will take place online, to completely remove the need for face-to-face contact.
Capita colleagues are only permitted to work from one of our offices where there is an essential reason for them to do so. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
Location:
Rotherham,
United KingdomTime Type:
Contract Type:
Permanent