customer service advisor jobs

Near doncaster, yorkshire
70Jobs Found

70 jobs found for customer service advisor jobs Near doncaster, yorkshire

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Customer Service Advisor

CAPITA

Rotherham, Yorkshire
6 days ago
Rotherham, Yorkshire
6 days ago
Job Title: Customer Service Advisor
Location: Working at our office at Capita, Wath-Upon-Dearne
Salary: £18,135 per annum
Permanent Role

Job title:

Customer Service Advisor

Job Description:

Support a faster national response as a Customer Service Advisor

We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

Our customer service teams are supporting business to respond to a huge increase in demand, due to the current Covid-19 pandemic. We handle over 100 million customer conversations every year. This includes helping people who are in vulnerable or stressful situations, as well as processing essential documents and information.

In this role, you’ll take calls from a wide range of customers with a variety of queries ranging from billing enquiries to complaint handling to network issues. It will be your job to provide a warm, friendly and professional welcome to all and proactively try to resolve their query as quickly and efficiently as possible. We’ll train you to deliver a service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to. There’s a real team spirit and everyone supports and motivates each other.

What you’ll be doing:

  • supporting with inbound calls within a contact centre
  • delivering a service which makes your customers feel valued and supported
  • dealing with a number of customer questions and queries regarding billing, general enquires and helping to improve their service

What we’re looking for:

  • confidence and the ability to communicate clearly and effectively
  • an ability to learn new skills quickly including adopting new processes and technology
  • an ability to think on your feet and adapt to different situations
  • a good listener, who can be empathetic, show patience and adapt their behaviours to suit different callers

What’s in it for you?

  • A competitive salary
  • 22 days’ holiday (pro rata) plus public holidays
  • Pension scheme
  • Monthly incentive scheme
  • A wide range of discounts on everything from retail, to health & wellbeing, travel and technology.

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. You’ll have the option to upload your resume, but it’s not essential. As the first step in the recruitment process, you’ll then be sent a link to take part in our online assessment to check if you’re a good fit for the role. We’re continuing to adapt to the unprecedented circumstances brought about by COVID-19. Wherever possible, all interviews, assessments and background checks will take place online, to completely remove the need for face-to-face contact.


Capita colleagues are only permitted to work from one of our offices where there is an essential reason for them to do so. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

Location:

Rotherham

,

United Kingdom

Time Type:

Contract Type:

Permanent
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Customer Service Administrator - 12 - 18 Month Contract

Elevation Recruitment

Doncaster, Yorkshire
6 days ago
Doncaster, Yorkshire
£20k - £25k Per Year
6 days ago
£20k - £25k Per Year
Elevation Recruitment Group are recruiting on behalf of a well-established specialist manufacturing company, based in Doncaster, who are looking to recruit an experienced Customer Service Administrator.
This is a fix term contract so the successful candidate must be available to start immediately.
Key Responsibilities:
- Build and maintain strong relationships to exceed customer expectations
- Accurately administer all quotes & orders ensuring all are effectively communicated to customers
- Liaise with internal stakeholder and suppliers ensuring order progress updates
- Ensure internal database and systems are accurately kept up to date
- Assist with after sales queries with customers
- Collate sales data and have a drive to ensure targets are being achieved
- Answer all general enquiries and always deliver 1st class customer service
Key Skills:
- Experience in a fast paced Manufacturing Environment
- Customer Service/Account Management Experience
- Excellent computer skills
- Order Processing experience desirable
- Strong communicator
- Ability to work autonomously, or as part of a team
- Effective Time Management Skills
Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Administration positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
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Customer Service Advisor

Blok 'N' Mesh UK Ltd

Grimethorpe, Yorkshire
4 days ago
Grimethorpe, Yorkshire
4 days ago

Blok 'N' Mesh Global Ltd have an exciting opportunity available for a Customer Service Advisor to join the team for 1 year maternity cover, with the possibility of a full-time, permanent role. The role will be based in Grimethorpe and you will receive a competitive salary.

Blok ‘N’ Mesh are the UK's leading supplier of temporary fencing.

The Customer Service Role

You will be required to handle incoming calls, process orders and off-hires, whilst providing outstanding customer service to our customers. An excellent telephone manner and computer literacy are essential for this role. 

Previous experience in a similar position is advantageous, although full training will be given.

Basic hours of work are Monday to Friday, 8am to 5pm, 40 per week.

If you feel you have the skills and experience to become the new Customer ServiceAdvisor then please click “Apply” today!

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Customer Service Advisor

CAPITA

Rotherham, Yorkshire
6 days ago
Rotherham, Yorkshire
6 days ago
Job Title: Customer Service Advisor
Location: Working at our office at Capita, Wath-Upon-Dearne
Salary: £18,135 per annum
Permanent Role

Job title:

Customer Service Advisor

Job Description:

Support a faster national response as a Customer Service Advisor

We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

Our customer service teams are supporting business to respond to a huge increase in demand, due to the current Covid-19 pandemic. We handle over 100 million customer conversations every year. This includes helping people who are in vulnerable or stressful situations, as well as processing essential documents and information.

In this role, you’ll take calls from a wide range of customers with a variety of queries ranging from billing enquiries to complaint handling to network issues. It will be your job to provide a warm, friendly and professional welcome to all and proactively try to resolve their query as quickly and efficiently as possible. We’ll train you to deliver a service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to. There’s a real team spirit and everyone supports and motivates each other.

What you’ll be doing:

  • supporting with inbound calls within a contact centre
  • delivering a service which makes your customers feel valued and supported
  • dealing with a number of customer questions and queries regarding billing, general enquires and helping to improve their service

What we’re looking for:

  • confidence and the ability to communicate clearly and effectively
  • an ability to learn new skills quickly including adopting new processes and technology
  • an ability to think on your feet and adapt to different situations
  • a good listener, who can be empathetic, show patience and adapt their behaviours to suit different callers

What’s in it for you?

  • A competitive salary
  • 22 days’ holiday (pro rata) plus public holidays
  • Pension scheme
  • Monthly incentive scheme
  • A wide range of discounts on everything from retail, to health & wellbeing, travel and technology.

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. You’ll have the option to upload your resume, but it’s not essential. As the first step in the recruitment process, you’ll then be sent a link to take part in our online assessment to check if you’re a good fit for the role. We’re continuing to adapt to the unprecedented circumstances brought about by COVID-19. Wherever possible, all interviews, assessments and background checks will take place online, to completely remove the need for face-to-face contact.


Capita colleagues are only permitted to work from one of our offices where there is an essential reason for them to do so. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

Location:

Rotherham

,

United Kingdom

Time Type:

Contract Type:

Permanent
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Customer Service Advisor

Response

Sheffield, Yorkshire
1 day ago
Sheffield, Yorkshire
£19k - £19.448k Per Year
1 day ago
£19k - £19.448k Per Year
Are you passionate about customer service, providing exceptional levels of client care and looking for an exciting new opportunity? One of the UK's largest and foremost law firms currently has opportunities for exceptional customer service professionals to join the team.
The Role
There are a number of different opportunities on offer across various teams depending on your strengths and experience. You'll be handling inbound calls speaking to customers, resolving queries in a friendly and professional manner, escalating when needed. This is a great chance for confident individuals to utilize their excellent customer service skills in a high-volume call center environment. To ensure you are an expert on all services you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed.
This is a 6 month fixed term contract role and you will be home-based. The Sheffield contact centre is open from 7am - 9pm, you will work your 40 hours within these hours every week. You will also be required to work 1 weekend in every 4.
The Candidate
You will be passionate about customer service and helping others, articulate, have an excellent telephone manner, good computer and administration skills as well as the ability to quickly adapt to new processes and procedures. Given the nature of the role, you should expect to have to be flexible in order to take responsibility for an exceptional client experience and must be able to display empathy and kindness at all times.
As well as being given full training, you will build upon your previous experience in similar roles to display first class communication skills. Call quality is valued so you won't be targeted on volume and there are no sales targets to hit.
The Company
A leading legal firm, employing over 2800 people in 14 UK offices, passionate about the law and in providing clients with the very best legal advice and guidance. In addition to your basic salary of £18,616 your benefits package would include pension, critical illness cover, health cash plan, death in service, 25 days hols (this increases with length of service), discounted online shopping, season ticket loans, plus childcare vouchers.
We are acting as a Recruitment Consultancy for this role.
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Customer Service Advisor

Elevation Recruitment

Barnsley, Yorkshire
5 days ago
Barnsley, Yorkshire
£18.5k - £19.75k Per Year
5 days ago
£18.5k - £19.75k Per Year
Elevation Recruitment Group are recruiting a Customer Service Representative for a manufacturing business in Barnsley. You will be the main contact between the client base and the internal teams and will assist in the growth and development of the business.
Customer Service Representative responsibilities will include:
*Build, develop and grow relationships with the customer base
*Manage the processing of customer orders & schedules
*Work collaboratively with Purchasing, Operations, Supply Chain and the Technical teams, ensuring delivery to customer requirements
*Support the sales team with the management of their individual accounts
*Monitor & report on KPI's (delivery performance, contract review, customer complaints)
*Escalate any issues quickly and constructively
To be considered for this role you must be able to demonstrate the following skills and experience:
*Commitment to excellent customer service, including awareness of specific customer needs
*Good administration and organisational skills
*Able to deal with all customer issues and queries professionally
*Accuracy - excellent attention to detail
*Educated to a degree level
*Experience of working in a manufacturing environment (desirable)
Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Business Support professionals across all levels. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
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Customer Service Advisor (Part-Time)

Elevation Recruitment

Barnsley, Yorkshire
5 days ago
Barnsley, Yorkshire
£18k - £18.5k Per Year
5 days ago
£18k - £18.5k Per Year
Elevation Recruitment Group Business Support are currently recruiting on behalf of a truly impressive, established manufacturing business, as they look to appoint a professional Customer Service Advisor. The position is part-time working 4 hours a day, Monday to Thursday.
The business boasts modern, open plan offices and is in a great location, very easily accessible and they also offer free parking on site.
The purpose of the role is to provide an outstanding level of customer service and ensure that the customer's experience with the business is to the highest standard at all times. The successful candidate will be dealing with a wide portfolio of customers and it is imperative that each and everyone receives the most professional of services.
Duties & Responsibilities Include:
- The first point of contact for all customers
- Maintain accurate, concise and meaningful records of all communication
- Build and strengthen relationships with customer base
- Proactively speak to customers to provide them with an order update status, always being
mindful that on occasion this may be a difficult call should the update not be in line with
customer requirements
- Operate in a manner to ensure customer relationships are of the highest standard
- Processing customer orders to ensure on-time delivery
Elevation Recruitment Group are keen to speak to applicants with the following:
- At least 12 months in a customer service environment where professional, personal service is the aim
- Previous experience in a quality assured environment
- Experience dealing with order processing and delivery issues and queries
Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Administration positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
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Customer Service Advisor

Direct Line Group

BarnsleyBarnsley
11 days ago
BarnsleyBarnsley
11 days ago

This is a 6 month fixed term contract

Here at Direct Line Group Auto Services, we genuinely care about what we do and strive to provide a phenomenal quality of service for our customers.

We know that our customer’s vehicles make getting from A to B that much easier, whether it’s to do the weekly shop, the school run or to get things delivered, it’s all important.

What we’re looking for:

The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry. That’s why we’re excited to be growing our teams and looking for people to join us as a

  • Customer Service Advisor

All roles are at the heart of our Auto Services business and you’ll need be enthusiastic, upbeat and committed to delivering the best repair service.

As a Customer Service Advisor, we want you to bring your previous experience, skills and knowledge to the team. You’ll need to demonstrate your experience in dealing with our customers as you will be the first point of customer contact for the DLG Auto Services liaising with our customers and the respective claims and internal functions as appropriate to our own high standards.as well as working to tight deadlines to meet our customer’s needs. If you love to stay busy this role is really for you.

What you’ll be doing:

  • You will deliver high levels of customer contact and communications throughout the vehicle repairs.
  • Constant delivery of Service Level Agreements, ensuring customers are contacted regarding repairs
  • Identifying, owning and handling the risks involved in running our business appropriate to role, in line with the Direct Line Group risk framework'.
  • You will be accountable for your individual performance and also contributing to site performance.

Who you’ll be working with:

We know you’ve heard this all before, but the culture here at DLG really is something else. We embrace our individuality – you’ll see it in the way that we think and work, it’s all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be – for customers, colleagues and the business. It’s an indefinable “DLGness” that makes us who we are, and we’d love for you to be a part of it.

You will be working as part of our office team reporting directly to the office manager Working within a team of customer service advisors , responsible for customer communication and delivering a flawless customer journey and you will be part of the wider site team.

What we’ll give you:

Rewarding you is important to us, that's why we'll recognise your hard work and support you give our customers every step of the way with a very competitive salary and an industry leading reward package

Our teams are always supporting their local communities and love getting involved in charity events and family days.

This is a 6 month fixed term contract

Here at Direct Line Group Auto Services, we genuinely care about what we do and strive to provide a phenomenal quality of service for our customers.

We know that our customer’s vehicles make getting from A to B that much easier, whether it’s to do the weekly shop, the school run or to get things delivered, it’s all important.

What we’re looking for:

The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry. That’s why we’re excited to be growing our teams and looking for people to join us as a

  • Customer Service Advisor

All roles are at the heart of our Auto Services business and you’ll need be enthusiastic, upbeat and committed to delivering the best repair service.

As a Customer Service Advisor, we want you to bring your previous experience, skills and knowledge to the team. You’ll need to demonstrate your experience in dealing with our customers as you will be the first point of customer contact for the DLG Auto Services liaising with our customers and the respective claims and internal functions as appropriate to our own high standards.as well as working to tight deadlines to meet our customer’s needs. If you love to stay busy this role is really for you.

What you’ll be doing:

  • You will deliver high levels of customer contact and communications throughout the vehicle repairs.
  • Constant delivery of Service Level Agreements, ensuring customers are contacted regarding repairs
  • Identifying, owning and handling the risks involved in running our business appropriate to role, in line with the Direct Line Group risk framework'.
  • You will be accountable for your individual performance and also contributing to site performance.

Who you’ll be working with:

We know you’ve heard this all before, but the culture here at DLG really is something else. We embrace our individuality – you’ll see it in the way that we think and work, it’s all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be – for customers, colleagues and the business. It’s an indefinable “DLGness” that makes us who we are, and we’d love for you to be a part of it.

You will be working as part of our office team reporting directly to the office manager Working within a team of customer service advisors , responsible for customer communication and delivering a flawless customer journey and you will be part of the wider site team.

What we’ll give you:

Rewarding you is important to us, that's why we'll recognise your hard work and support you give our customers every step of the way with a very competitive salary and an industry leading reward package

Our teams are always supporting their local communities and love getting involved in charity events and family days.

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Customer Service Advisor

Stirling Warrington

Doncaster, Yorkshire
25 days ago
Doncaster, Yorkshire
25 days ago

Customer Service Advisor

Location commutable from Epworth, Belton, Sandtoft, Scunthorpe, Crowle, Thorne

Salary £16,000 to £20,000 DOE

Office hours Monday to Friday (vehicle is needed due to location)

The Company

My client is a recognised name in the building materials industry, with significant growth in turnover and product offering over the last 5 years this company has some ambitious growth plans. If you join this business now the options for your long-term career are endless.

The role

This is a position that has many elements to it and no two days are ever the same. You will be on the customer service from line, answering incoming calls and emails. You will place orders locate stock and talk with transportation. All orders are entered onto the CRM system and must be entered with huge attention to detail. In this role you need to be able to give your full attention to the customer you are dealing with going the extra mile to full fill their needs but one eye on other tasks that you are trying to finish and coordinate.

The Candidate

This role benefits from full product and systems training so it really is all about the person.

To be successful in this role you will need to tick the following boxes

Customer Service experience – going the extra mile to exceed expectations

Confident, not rattled easy, able to deal with pressure

Ability to multitask

Good attention to detail

Confident on IT systems, word, excel, email and CRM systems

Excellent telephone manner

Able to build relationships

If you are interested in this role, please contact Natalie Chapman on 07498575779

Or email

natalie@stirlingwarrington.co.uk

Keywords, Customer Service, Customer coordinator, Sales Coordinator, Administrator

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Customer Service Advisor

Blok 'N' Mesh UK Ltd

Grimethorpe, Yorkshire
4 days ago
Grimethorpe, Yorkshire
4 days ago

Blok 'N' Mesh Global Ltd have an exciting opportunity available for a Customer Service Advisor to join the team for 1 year maternity cover, with the possibility of a full-time, permanent role. The role will be based in Grimethorpe and you will receive a competitive salary.

Blok ‘N’ Mesh are the UK's leading supplier of temporary fencing.

The Customer Service Role

You will be required to handle incoming calls, process orders and off-hires, whilst providing outstanding customer service to our customers. An excellent telephone manner and computer literacy are essential for this role. 

Previous experience in a similar position is advantageous, although full training will be given.

Basic hours of work are Monday to Friday, 8am to 5pm, 40 per week.

If you feel you have the skills and experience to become the new Customer ServiceAdvisor then please click “Apply” today!

Job Type

full-time

Posted

6 days ago

Description

Job Title: Customer Service Advisor
Location: Working at our office at Capita, Wath-Upon-Dearne
Salary: £18,135 per annum
Permanent Role

Job title:

Customer Service Advisor

Job Description:

Support a faster national response as a Customer Service Advisor

We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

Our customer service teams are supporting business to respond to a huge increase in demand, due to the current Covid-19 pandemic. We handle over 100 million customer conversations every year. This includes helping people who are in vulnerable or stressful situations, as well as processing essential documents and information.

In this role, you’ll take calls from a wide range of customers with a variety of queries ranging from billing enquiries to complaint handling to network issues. It will be your job to provide a warm, friendly and professional welcome to all and proactively try to resolve their query as quickly and efficiently as possible. We’ll train you to deliver a service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to. There’s a real team spirit and everyone supports and motivates each other.

What you’ll be doing:

  • supporting with inbound calls within a contact centre
  • delivering a service which makes your customers feel valued and supported
  • dealing with a number of customer questions and queries regarding billing, general enquires and helping to improve their service

What we’re looking for:

  • confidence and the ability to communicate clearly and effectively
  • an ability to learn new skills quickly including adopting new processes and technology
  • an ability to think on your feet and adapt to different situations
  • a good listener, who can be empathetic, show patience and adapt their behaviours to suit different callers

What’s in it for you?

  • A competitive salary
  • 22 days’ holiday (pro rata) plus public holidays
  • Pension scheme
  • Monthly incentive scheme
  • A wide range of discounts on everything from retail, to health & wellbeing, travel and technology.

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. You’ll have the option to upload your resume, but it’s not essential. As the first step in the recruitment process, you’ll then be sent a link to take part in our online assessment to check if you’re a good fit for the role. We’re continuing to adapt to the unprecedented circumstances brought about by COVID-19. Wherever possible, all interviews, assessments and background checks will take place online, to completely remove the need for face-to-face contact.


Capita colleagues are only permitted to work from one of our offices where there is an essential reason for them to do so. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

Location:

Rotherham

,

United Kingdom

Time Type:

Contract Type:

Permanent