customer service coordinator jobs

Near south west
401Jobs Found

401 jobs found for customer service coordinator jobs Near south west

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Customer Service Specialist

RightStaff

Tulsa, OK
1 day ago
Tulsa, OK
$17 - $17.5 Per Hour
1 day ago
$17 - $17.5 Per Hour
South Tulsa Mfg/Distributor has contract to hire opening in their customer service department for a hardware specialist.
QUALIFICATIONS for positions include:
  • Great customer service skills
  • One or more years exp in high volume setting
  • Good computer and 10-key skills; type 45+ wpm
  • MS Word and basic Excel skills
  • Organized with ability to manage priorities in a fast paced environment
  • Able to work effectively with others
  • High School diploma or GED
 JOB DUTIES include:
  • Answer incoming calls
  • Process orders. changes, cancellations, etc for hardware customers
  • Provides delivery information and pricing on customer orders
  • Monitor and answer emails and voicemails daily and in a timely manner
  • Develop strong understanding of decorative hardware lines
  • Assist sales reps, customers and internal staff with technical questions
  • Update computer on all actions on orders, vendors, customers, etc.
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New Path for Customer Service Reps

Bankers Life

Broken Arrow, OK
30+ days ago
Broken Arrow, OK
30+ days ago

New Path for Customer Service Reps

Bankers Life is recruiting dynamic and dedicated insurance sales professionals to meet the demand of our rapidly growing market. Take advantage of our remote training and interview process today!

We are looking for individuals who are self-motivated, persistent, and can communicate confidently with a strong customer service mindset. Our agents focus on providing the best customer service experience as they help their clients navigate through the insurance and retirement planning process. We offer award-winning training on insurance education and sales techniques that in combination with your current skill set will put you on the fast track to a successful sales career.

 Performance based incentives on top of your earned commission include:

  • Agent Accelerator Program: Earn up to $12,000 in bonuses your first year
  • Quarterly Bonuses: Earn up to $60,000 in bonuses per quarter
  • Health Benefits: Earn up to $2,400 in your first year and $6,000 in the following years
  • Company Paid Trips: Germany, Ireland, Bahamas, and more

 As an Insurance Agent, your responsibilities will range from:

  • Use company-sponsored leads to identify and schedule appointments with your clients
  • Assist and review a customer’s insurance policy options and plan for their future
  • Identify new avenues of business and sales opportunities
  • Participate in branch trainings to understand trends from field research

Bankers Life has offered challenging and rewarding insurance sales opportunities for over 130 years with branch offices nationwide. Today, we serve more than 4 million middle-income working Americans.

It’s time to put your skills to work for you. Apply today!

CA Residents: We collect personal information from you in order to consider you for career opportunities with our company and its affiliates. Please see bankerslife.com/privacy-center to learn more about the information we collect and how we use it. 

bankerslife.com/privacy-center

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Customer Retention Specialist

Alert 360

Tulsa, OK
7 days ago
Tulsa, OK
$20 - $20 Per Hour
7 days ago
$20 - $20 Per Hour

Do you have a flair for problem solving?

Do you like the challenge of winning over someone? Do you see the glass neither half full nor half empty- that you might just need a different sized glass? Being a Retention Specialist is right up your alley. At Alert 360 we believe that keeping current customers is just as essential as gaining new ones.

As critical go-to team members when super-sized help is needed, members of the Office of the CEO possess an advanced ability to put themselves in the shoes of the customers and company and develop a happy ending to almost any concern. Your cool-as-a-cucumber personality is topped only by your ability to craft articulate and professional correspondence and to speak thoughtfully and respectfully no matter how sticky the situation. And if you need a break, our on-site wellness center, relaxation corners with sprawling Tulsa views, and frequent team walks will revive your spirit like no caffeinated beverage can.

We were voted as a Best Places to Work in Oklahoma because we thrive on facing challenges, finding solutions, and keeping customers and co-workers happy! Join us!

Duties, Responsibilities:

  • Know that, sometimes, we all need a little extra help working through an issue
  • Incentive based retention position with base hourly wage PLUS liberal bonus opportunities
  • OCEO professionals will communicate with customers and/or with other departments on behalf of the customer to resolve issues, effectively communicate appropriate charges or credits, company policies and/or procedures as determined during the call.
  • Work with and negotiate with customer within company guidelines to retain existing business
  • Demonstrate ownership of escalated customer complaints
  • Diffuse escalated customer situations through high level problem solving while providing excellent customer service
  • Communicate verbally and in writing in a clear, professional and straightforward manner
  • Respond to emails and calls as needed to ensure prompt resolution to customer complaints, service issues and account problems
  • Work independently to complete tasks and follow directions related to the job with minimal supervision.

 Requirements:

  • Must be able to work a flexible schedule
  • Previous escalation and/or account retention experience is required
  • Must be able to function at a high level under sometimes stressful situations
  • Must have proven sales negotiation skills
  • Must be a good listener with empathetic skills
  • Must be willing to make outbound and take inbound calls
  • Ability to multi task
  • Excellent computer and Microsoft office product skills
  • Attention to detail and organized with excellent follow up skills
  • Ability to think on your feet and provide creative solutions
  • Fast and accurate data entry skills and pass data entry/typing assessment
  • Must have excellent verbal and written skills and pass a written skills assessment
  • Must maintain excellent attendance record
  • Must be open to feedback and professional coaching
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Customer Retention Specialist

Alert 360

Tulsa, OK
8 days ago
Tulsa, OK
$20 - $20 Per Year
8 days ago
$20 - $20 Per Year

Do you have a flair for problem solving?

Do you like the challenge of winning over someone? Do you see the glass neither half full nor half empty- that you might just need a different sized glass? Being a Retention Specialist is right up your alley. At Alert 360 we believe that keeping current customers is just as essential as gaining new ones.

As critical go-to team members when super-sized help is needed, members of the Office of the CEO possess an advanced ability to put themselves in the shoes of the customers and company and develop a happy ending to almost any concern. Your cool-as-a-cucumber personality is topped only by your ability to craft articulate and professional correspondence and to speak thoughtfully and respectfully no matter how sticky the situation. And if you need a break, our on-site wellness center, relaxation corners with sprawling Tulsa views, and frequent team walks will revive your spirit like no caffeinated beverage can.

We were voted as a Best Places to Work in Oklahoma because we thrive on facing challenges, finding solutions, and keeping customers and co-workers happy! Join us!

Duties, Responsibilities:

  • Know that, sometimes, we all need a little extra help working through an issue
  • Incentive based retention position with base hourly wage PLUS liberal bonus opportunities
  • OCEO professionals will communicate with customers and/or with other departments on behalf of the customer to resolve issues, effectively communicate appropriate charges or credits, company policies and/or procedures as determined during the call.
  • Work with and negotiate with customer within company guidelines to retain existing business
  • Demonstrate ownership of escalated customer complaints
  • Diffuse escalated customer situations through high level problem solving while providing excellent customer service
  • Communicate verbally and in writing in a clear, professional and straightforward manner
  • Respond to emails and calls as needed to ensure prompt resolution to customer complaints, service issues and account problems
  • Work independently to complete tasks and follow directions related to the job with minimal supervision.

 Requirements:

  • Must be able to work a flexible schedule
  • Previous escalation and/or account retention experience is required
  • Must be able to function at a high level under sometimes stressful situations
  • Must have proven sales negotiation skills
  • Must be a good listener with empathetic skills
  • Must be willing to make outbound and take inbound calls
  • Ability to multi task
  • Excellent computer and Microsoft office product skills
  • Attention to detail and organized with excellent follow up skills
  • Ability to think on your feet and provide creative solutions
  • Fast and accurate data entry skills and pass data entry/typing assessment
  • Must have excellent verbal and written skills and pass a written skills assessment
  • Must maintain excellent attendance record
  • Must be open to feedback and professional coaching
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Customer Service Representative

Custom Services

Tulsa, OK
30+ days ago
Tulsa, OK
30+ days ago

Job Title: Customer Service Representative
Work Hours: Monday through Friday 8am - 5pm
Primary Job Function: Contact existing customers and neighbors for the purpose of scheduling service maintenance appointments, commercial service agreement appointments or sales appointments for comfort consultants. Assist Service department with customer retention.
Reports to: Service Manager
Required Qualifications:
High school diploma or its equivalent
Aggressive self-starter
Fast learner
Professional phone skills
General sales skills and aptitude
Customer service knowledge with strong follow up skills
Excellent communication skills
Conduct self in a professional manner at all times
Able to work flexible schedule that may include weekends
Qualifications desired:
Strong interpersonal skills
Energetic personality
Well organized and ability to work independently

customer service, admin, administrative, support, customer support, client support, client services, answering phones, receptionist, coordinator, dispatcher, csr, customer rep, green company, high tech, energy efficiency, scheduler, appointment generator
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Customer Service Coordinator

Graebel Van Lines

Tulsa, OK
30+ days ago
Tulsa, OK
30+ days ago
Requisition Number16-0623
Post Date12/15/2016
TitleCustomer Service Coordinator
CityTulsa
StateOK
Description

ABOUT OUR COMPANY

Graebel Van Lines is the largest independent Van Line in the US and a leader in corporate and residential moving services, warehousing and comprehensive workplace solutions. Recently receiving its Women Owned Business status (WEBNC) and headquartered in Dallas, the new re-launched company is built on the legacy of the Graebel family, which began in 1950, and continued, by its recent acquisition from successful moving industry experts Vauna and Robert Peterson. We are an energetic, fast paced company looking for someone who will operate with integrity, energy and a passion for being the best.

SUMMARY

Corporations contract with Graebel as a trusted supplier for relocating their employees. If a client company would like to move a specific employee from one city to another, our relocation division works with that employee to administer the benefits. The needs of the business can vary depending on the time of the year, and summer is the busiest season. There are peaks of heavy volume throughout the year, and the Relocation Associate must be able to accommodate the amount of work that is required.

RESPONSIBILITIES

  • Prepare cost estimates within a custom software program
  • Maintain web-based files for each relocating employee within a custom software program
  • Extensive phone and e-mail contact with transferees (relocating employees)
  • Liaise with other internal departments to process the needs of the transferees
  • Expense report auditing
  • Maintain contact with suppliers such as real estate agents, inspection agencies, title companies, household goods moving providers, etc. to help facilitate relocations
  • Assist with escalation resolution both internally and externally
  • Other duties as required
Requirements

SKILLS, KNOWLEDGE & EXPERIENCES

  • Outstanding customer service skills
  • Strong organization, time management, and problem-solving abilities
  • Ability to work both independently and on a team
  • 1-3 years of general office experience
  • Relocation or Real Estate experience is extremely useful
  • Proficient on the phone and Microsoft Outlook

Graebel Van Lines, LLC is an EEO/AA Employer: Minorities/Females/Protected Veterans/Disabled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Graebel Van Lines is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Customer Service Representative

Ascension Health

Tulsa, OK
1 day ago
Tulsa, OK
1 day ago
We Are Hiring
Customer Service RepresentativeDepartment: Business Office Payment ResSchedule: 20 hours weekly, Part Time Days M-F Location: RML Tulsa, Ok.
Regional Medical Laboratory Inc. (RML), part of Ascension St. John, is a nationally-renowned commercial reference laboratory that provides testing services for physicians and hospitals within a four-state region and performs more than 9 million procedures each year. RML provides services for multiple hospitals in the Oklahoma region and several satellite locations in Tulsa, northeastern and central Oklahoma and southeastern Kansas.
What You Will Do
Perform a variety of customer service functions.
+ Handle customer service inquiries and problems.
+ Provide orientation and education for various types ofequipment to customers.
+ May also include instructions on patient owned repairs.
+ Use systems for tracking, information gathering, or troubleshooting.
+ Respond to inquiries and may refer customers to secondary sources.
+ Maintain records as appropriate.
What You Will Need
Education:
+ High school diploma or GED required.
Why Join Our Team
Beginning as a 50-bed hospital in 1926, Ascension St. John has expanded to include multiple hospital locations, incorporating the skills of more than 7,000 employees throughout northeastern Oklahoma. We offer generous paid time off for work-life balance, a collaborative work environment, professional development opportunities, and more to help our associates flourish personally and professionally. If you are looking for a rewarding career in healthcare, we invite you to apply today.Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care – including 146 hospitals and more than 50 senior living facilities – in 19 states and the District of Columbia.
Equal Employment Opportunity Employer
Ascension St. John is an Equal Employment Opportunity (EEO) and Affirmative Action employer. Associates and Applicants receive fair and impartial consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status.Pay Non-Discrimination Notice: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfFor further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfEEO is the Law Poster Supplemen (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf) tPlease note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) Right to Work
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Part-time Member Service Representative at 12312 E 86th Street North

Communication Federal Credit Union

Owasso, OK
Today
Owasso, OK
Today

Great part-time job! Flexible weekdays, preferably 10-2 plus some Saturdays 7:45 to 1:15. Work for a well-respected financial institution. MSRs provide prompt, efficient and courteous member service by accurately processing teller transactions or cross-selling credit union products and services. Will also serve as front-line contact for most member dealings. Qualifications: One year experience in a financial institution or retail customer sales/service environment required.

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Call Center Customer Service Professional - II

eTeam Inc.

Tulsa, OK
1 day ago
Tulsa, OK
1 day ago
Job Title: Call Center Customer Service Professional
Location: Tulsa, OK
Duration: 12+ Months
Description:
The individual will be accountable and responsible for the successful fulfillment of all VPS Wholesale SIP orders that are placed by customers in Portfolio and delivered VOIP services in the US.
Daily responsibilities will include:
  • Process Local Native Port & MACD Orders submitted by customers in Telecommunication Portfolio for Wholesale SIP Product
  • Manage customer activity through all owned milestones: Order Received, Order Validated, Order Rejected, LSR Submitted, FOC Received &Order Activated
  • Handle and manage customer escalations on Order Issues and Out of Service Scenarios
  • Contact customer to verify critical order information. e.g. provide regular implementation reports on all orders in progress.
  • Ensure customers are provided with confirmation of critical service installation dates.
  • Monitor order progress and escalate as appropriate with internal and external suppliers
  • Provide the customer and account teams with frequent updates and status reports (both written and verbal as required).
  • Escalate as required to ensure customer requirements and due dates are met

This role will require the ability to provide Telecommunication leadership details for project management for large, complex projects and provide customer communication /coordination as required e.g. weekly calls, written communication, project timelines.
This role will require effectively working with supplier teams (ILEC & CLEC) to build strong relationships and manage the success of key performance metrics.
This role will be required to work toward improving the overall customer experience by driving change to improve delivery cycle time.
What we’re looking for...
  • Role will require direct interfacing and daily communication with Telecommunication Wholesale Customers.
  • Candidate should have excellent verbal skills and need to harbor an ability to work well in an ambiguous and complex environment.
  • Oversee multiple orders, concurrently, for large projects thus should have critical thinking in the decision making process.
  • A thorough understanding of voice and data networks; understand how Telecommunication VOIP solutions are technically and systematically delivered.
  • Action Oriented, proactive, well organized and a thinker out-of-the-box.
  • An autonomous independent thinker who can convert strategic objectives into superior tactical execution within Service Delivery
  • Ability to prioritize work independently based on the needs of the business and our customers
  • Clear communicator both verbally and in writing.
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Customer Support Representative

DXC Technology

Tulsa, OK
1 day ago
Tulsa, OK
1 day ago
Job Description:
Essential Job Functions
+ Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
+ Records call on account history record with results of the inquiry; initiates required confirmation.
+ Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
Basic Qualifications
+ High school diploma or G.E.D.
+ Zero or more years of customer service or other telephone experience
+ Experience working with organizational functions and personnel
+ Experience working with fax machines, computer software, and telephone technology
+ Experience working with and skilled in the use of help desk software
Other Qualifications
+ Basic business and analytical problem solving skills
+ Basic communication skills
+ Ability to follow oral and written directions
Work Environment
+ Office environment
+ May require shift work
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities

Salary

$17 - $17.5 Per Hour

Job Type

full-time

Posted

1 day ago

Description

South Tulsa Mfg/Distributor has contract to hire opening in their customer service department for a hardware specialist. 

QUALIFICATIONS for positions include:
  • Great customer service skills
  • One or more years exp in high volume setting
  • Good computer and 10-key skills; type 45+ wpm
  • MS Word and basic Excel skills
  • Organized with ability to manage priorities in a fast paced environment
  • Able to work effectively with others
  • High School diploma or GED
 JOB DUTIES include:
  • Answer incoming calls
  • Process orders. changes, cancellations, etc for hardware customers
  • Provides delivery information and pricing on customer orders
  • Monitor and answer emails and voicemails daily and in a timely manner
  • Develop strong understanding of decorative hardware lines
  • Assist sales reps, customers and internal staff with technical questions
  • Update computer on all actions on orders, vendors, customers, etc.

About the Company

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RightStaff

RightStaff is a nationwide solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. We specialize in several divisions: RightStaff Technical Resources, RightStaff Accounting Resources, and RightStaff Administrative Resources.

Since our founding in 1998, the company maintains the same dedication to a single purpose - to provide the highest quality skill set in the shortest possible time, allowing our partners to meet their project and staffing goals.

RightStaff, Inc. is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees, without consideration of minority status or gender. 

Company Size

100 to 499 employees

Founded

1998