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Manager, Information Systems

Mass General Brigham(PHS)

Boston, MA
Today
Boston, MA
Today
Job Description
Manager, Information Systems

About Us:


As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Womenrsquo;s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
Wersquo;re focused on a people-first culture for our systemrsquo;s patients and our professional family. Thatrsquo;s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employeesrsquo; personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentmdash;and we recognize success at every step.
Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability amp; Service Commitment, Decisiveness, Innovation amp; Thoughtful Risk; and how we treat each other: Diversity amp; Inclusion, Integrity amp; Respect, Learning, Continuous Improvement amp; Personal Growth, Teamwork amp; Collaboration.


Overview Statement


The Manager provides leadership to a team of Information Systems professionals who are focused on delivering IS products and/or services to Partners Healthcare and affiliate organizations. S/he oversees day-to-day activities of the team, focusing on achieving the teamrsquo;s deliverables on time and within budget.


The Manager provides strong human resources management, including regular feedback, timely reviews, mentoring and career conversations. S/he is responsible for attracting, retaining, developing and engaging high quality staff.


The specifics associated with the Manager role are described in the attached Position Summary.


Principal Duties and Responsibilities


Works with managers and directors to establish the teamrsquo;s goals and objectives, often participating in the definition of work products and timelines.


Manages the day-to-day activities of a team of Information Systems professionals. Focuses on producing the teamrsquo;s deliverables on-time and within budget.


Employs service management, product management and/or project management methodologies to deliver high quality work products.


Consistent with Partners Human Resources policies, attracts, retains and develops high quality staff. Establishes and maintains a work environment conducive to high performance. Addresses the training and professional development needs of the staff.


Interacts with clinicians, staff and various levels of management to communicate the status of the teamrsquo;s efforts.


Promotes and encourages a high-quality customer service experience for all customers ndash; internal and external.


Collaborates well with other teams to produce results.


May work directly with 1-2 vendors to assure delivery of contracted services and products.


May work on several medium to high complexity projects and/or services.


Uses the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability amp; Service Commitment, Decisiveness, Innovation amp; Thoughtful Risk; and how we treat each other: Diversity amp; Inclusion, Integrity amp; Respect, Learning, Continuous Improvement amp; Personal Growth, Teamwork amp; Collaboration.


Position Summary


The Manager for BHIS Mobile Technology and End User Computing is a leadership position overseeing the strategy, deployment, and technology assessment for the mobile and user computing needs of Brigham Health (BWH, BWFH, and BWPO sites). This position reports to the Brigham Health Deputy Chief Information Officer and is a member of the Brigham Health IS leadership team working closely with MGB IS Enterprise teams, MGB Health Care System, and hospital leaders. The position will work within a matrixed environment to collaborate on Enterprise solutions and determine best approach for deployment, adoption, and support at the site level. Responsibilities include, but are not limited to:


Device Inventory and Life Cycle Management ndash; Replacement and budget planning for an inventory of over 18k PHS devices, and 1k+ ios devices, with an annual operating budget for replacements of %242.4M. Collaborate with desktop tech teams to maintain inventory and enhance accuracy. Provide project management, and analytic support and planning for OS upgrades across the BWH, BWFH, and BWPO devices. Develop scalable asset data management tools and processes.


Mobile First Applications ndash; Site Supportndash; manage deployment of mobile applications at BH such as: Voalte, Cortext (or other secure texting products), Mobile Iron, Scribble, Wayfinding applications. Facilitate internal mobile application development projects and needs.


Mobile Computing Strategy amp; Governance ndash; Lead governance committees to set standard for BH regarding mobile computing, hardware selection, and new technology implementation. Align with enterprise standards and identify best options for unique use cases.


End User Computing Experiencendash; Build a team with expertise across the portfolio of end user computing technologies (O365, Teams, Jabber, Zoom, Voalte, Outlook, VPN, ios devices, PHS devices, etc) to bridge the gap that exists between break / fix support, and the desired state of optimization and adoption of tools that can improve the end user computing experience.


Support for Inpatient Virtual Care and Bedside Initiatives ndash; liaison with the enterprise teams to plan for new deployments of virtual care technology, and partner with the Mobile Iron team on ios profiles and fleet management.


Special Projects and Development: Collaborate with iHub and DHIG teams to develop and pilot new mobile technologies and applications.


Bachelorrsquo;s degree preferred.


5+ years of related experience; experience in healthcare a plus.


Skills/Abilities/Competencies Required


Excellent verbal and written communication skills.


Experience in project management, product management and/or service management methods.


Proven ability to attract, mentor and develop staff.


Demonstrated experience as a collaborator, working across different teams/groups and with vendors to achieve results.


Demonstrated commitment to delivery of high-quality customer service.


Demonstrated ability to interact with all levels of the organization.


Working Conditions


Standard office environment with the potential of travel to Partners HealthCare locations.


May need to work in patient care areas.


May require 24X7 responsibilities including evening, night and weekend hours as needed.


Supervisory Responsibility


Responsible for a team of 6 or more staff, consultants or other temporary staff.


Fiscal Responsibility


Manages resources within the budget framework provided by management.


Job

Mass General Brigham is an Equal Opportunity Employer amp; by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.


Primary Location MA-Boston-BWFH Brigham and Women's Faulkner Hospital Main
Organization
BWFH Brigham and Women's Faulkner Hospital Main (FKHBWFHMAIN)
1153 Centre Street
Boston, 02130
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Manager, Information Systems

Mass General Brigham(PHS)

Boston, MA
Today
Boston, MA
Today
About Us:
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.
Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
Overview Statement
The Manager provides leadership to a team of Information Systems professionals who are focused on delivering IS products and/or services to Partners Healthcare and affiliate organizations. S/he oversees day-to-day activities of the team, focusing on achieving the team's deliverables on time and within budget.
The Manager provides strong human resources management, including regular feedback, timely reviews, mentoring and career conversations. S/he is responsible for attracting, retaining, developing and engaging high quality staff.
The specifics associated with the Manager role are described in the attached Position Summary.
Principal Duties and Responsibilities
Works with managers and directors to establish the team's goals and objectives, often participating in the definition of work products and timelines.
Manages the day-to-day activities of a team of Information Systems professionals. Focuses on producing the team's deliverables on-time and within budget.
Employs service management, product management and/or project management methodologies to deliver high quality work products.
Consistent with Partners Human Resources policies, attracts, retains and develops high quality staff. Establishes and maintains a work environment conducive to high performance. Addresses the training and professional development needs of the staff.
Interacts with clinicians, staff and various levels of management to communicate the status of the team's efforts.
Promotes and encourages a high-quality customer service experience for all customers - internal and external.
Collaborates well with other teams to produce results.
May work directly with 1-2 vendors to assure delivery of contracted services and products.
May work on several medium to high complexity projects and/or services.
Uses the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
Position Summary
The Manager for BHIS Mobile Technology and End User Computing is a leadership position overseeing the strategy, deployment, and technology assessment for the mobile and user computing needs of Brigham Health (BWH, BWFH, and BWPO sites). This position reports to the Brigham Health Deputy Chief Information Officer and is a member of the Brigham Health IS leadership team working closely with MGB IS Enterprise teams, MGB Health Care System, and hospital leaders. The position will work within a matrixed environment to collaborate on Enterprise solutions Partner's Healthcare is acting as an Employment Agency in relation to this vacancy.
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Customer Service Representative

Massachusetts

Cambridge Street, MA
20 days ago
Cambridge Street, MA
20 days ago
Customer Service Representative - (2100015W)

Description

 

The Commonwealth of Massachusetts is looking for leaders, thinkers, creators, and innovators. We are a diverse workforce that reflects the diverse population that we serve.

The mission of the Human Resources Division (HRD) is to attract, develop and retain a high performing workforce to ensure the delivery of constituent services across the Commonwealth.

The Commonwealth offers a competitive total rewards package, a diverse and inclusive culture, and an opportunity to serve. We share a commitment to make Massachusetts a great place to live, work and raise a family – while delivering a customer-service oriented state government that is as hard-working as the people of the Commonwealth.

The MassHR Shared Service is a customer service driven organization which provides a single point of contact for HR services within the Commonwealth.  Current service offerings include Employee Self-Service in addition to SSTA and employee pay and profile inquiry management and transaction processing, MassCareers support, Performance and Career Enhancement system (PACE) and Achievement and Competency Enhancement System (ACES) support, Tuition Remission processing, and Extended Illness Leave Bank (EILB) open enrollment processing.

Customer Service Specialists aid employees, supervisors/approvers, and agency HR/Payroll representatives in completing Time & Attendance entry, and answer time reporting related inquiries.

  • Maintains a high standard of HR professionalism in representing the Commonwealth in all interactions with customers, colleagues, and supervisors.
  • Assures quality and accuracy of information communicated and recorded.
  • Communicates with colleagues to proactively identify potential issues and collaborates to share successful practices and lessons learned.
  • Uses communication to maintain good working relationships with customers and solicit, evaluate, and act on customer feedback.
  • Contributes to knowledge management repositories (FAQs, desktop procedures, call scripts).
  • Prioritizes required tasks according to business needs to ensure effective and timely completion.
  • Utilizes appropriate technology, processes, and people to deliver services to customers efficiently and effectively.
  • Identifies continuous improvement opportunities and assists in implementing.
  • Works independently with other cross-functional work teams to identify, develop solutions, and/or improve the functional area/system processes and procedures.
  • Maintains compliance with Commonwealth policies and procedures in each customer interaction.
  • Protects confidentiality of employee information by maintaining an understanding of state and federal regulations on the treatment of confidential information and Shared Services policies on confidentiality and assures protection of confidential information in daily handling of communications, documents, and archives.

 

SUPERVISION RECEIVED: Direct supervision from Customer Service Supervisor (HR Specialist III) manager.  Deputy Director and/or Director.

DUTIES AND RESPONSIBILITIES:

Customer Service

  • Communicates with internal and external customers with a goal of achieving first call resolution for HR inquiries. Work may be performed in a call center environment working from an assigned queue of contacts (e.g., phone calls, e-mails).
  • Handles inquiries received viaphone, e-mail, mail, and/or fax as well as those assigned to Shared Services via case management tools
  • Operates and accesses various systems to research responses to inquiries.
  • Logs cases to document each interaction with customers.
  • Escalates and assigns inquiries to the appropriate individual and/or group for resolution if unable to resolve directly.
  • Monitors open inquiries to assure timely resolution.

Processing and Outreach, Processes, Policies & Procedures

  • Serves as a subject matter resource for Commonwealth for Self-Service processes and encourages standardized adoption of processes across Secretariats and Agencies.
  • Analyzes and determines data inputs required for time related transactions across various time reporting populations.

Human Resources Systems & Technologies

  • Processes Self-Service and SSTA transactions efficiently and effectively utilizing appropriate technologies.
  • Completes password resets for timekeeping system on behalf of employees.
  • Works with business partners to identify and document system issues and provide recommendations for improvement.

QUALIFICATIONS REQUIRED

  • Knowledge of the principles and practices of wage and salary administration.
  • Ability to conduct training or instruction.
  • Knowledge of the types and content of a wide variety of occupations common to the public sector.
  • Knowledge of the laws, rules and regulations governing the state human resources system.
  • Ability to review and compare like data for accuracy, completeness, and consistency.          
  • Ability to perform mathematical calculations using formulas to solve problems.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to use a computer to conduct research, manage databases, and produce written documents.
  • Ability to gather information by examining documents and interviewing others.
  • Ability to analyze and determine the applicability of data, draw conclusions, and make appropriate recommendations.
  • Ability to assemble items of information in accordance with established procedures.
  • Ability to work independently.
  • Ability to adapt to varying work situations

QUALIFICATIONS ACQUIRED ON JOB 

  • Develops and maintains thorough knowledge of Shared Services Center operations to answer questions and direct inquiries correctly and appropriately.
  • Builds knowledge of business requirements of various Time & Attendance employee populations across the Commonwealth as required to provide guidance on time reporting procedures, including:
    • Differentiation in Secretariat and Agency business operations
    • Characteristics of employee populations, including “9 to 5,” “24 x 7,” and Labor Distribution time reporters
    • Time reporting requirements outlined in Collective Bargaining Agreements
  • Develops sound knowledge of time related transactions from the end user perspective, including:
    • Employee time entry tools, including online timesheets and time clocks
    • Approval workflow
    • Reporting tools required for data analysis
 

Qualifications

 

First consideration will be given to those applicants that apply within the first 14 days.

 

MINIMUM ENTRANCE REQUIREMENTS:  Applicants must have at least (A) three years of full-time, or equivalent part-time professional experience in human resources work, or (B) any equivalent combination of the required experience and the substitutions below: 

Substitutions:

I.     An Associate’s degree may be substituted for a maximum of one year of the required (A) experience*.

II.    Bachelor’s degree or higher may be substituted for a maximum of two years of the required (A) experience*. 

III.   A Graduate degree with a major in Human Resources Management, Human Resources Administration or Public Administration may be substituted for the required experience*.

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

The classification may require possession of a current and valid motor vehicle driver’s license at a class level specific to assignment.

 

An Equal Opportunity/Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

 
Official Title: Human Resources Specialist II

Primary Location

: United States-Massachusetts-Boston-100 Cambridge Street

Job

: Human Resources

Agency

: Human Resources Division

Schedule

: Full-time

Shift

: Day

Job Posting

: Feb 4, 2021, 4:05:01 PM

Number of Openings

: 1

Salary

: 60,929.96 - 87,829.82 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Miles Walters - 6178789700
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: No
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Law Clerk - Juvenile Court Department

Massachusetts Trial Court

Boston, MA
7 days ago
Boston, MA
7 days ago

This clerkship begins September 1st, 2021 - August 31st, 2022. This is a 1 year position. 

 

This is a posting to serve as a Juvenile Court Law Clerk in either Eastern, Western or Southeastern Massachusetts. 

 

  • Eastern Massachusetts rotate among Essex, Middlesex, Norfolk, Suffolk and Worcester Counties. 
  • Western Massachusetts rotate among Hampden and Franklin/Hampshire Counties, with travel possible to Berkshire County. 
  • Southeastern Massachusetts rotate among Barnstable, Bristol and Plymouth Counties.

 

Please read the following instructions carefully before starting the Trial Court online application process.  Applications that do not comply with the following may be screened out.

 

  • Resumes: Resumes must be converted to PDFs (Microsoft Word and text documents will not be accepted) and uploaded with the online application. Specifically, when creating your profile in Step 1 of the online application, choose “Create with Resume” and follow the instructions to upload your resume. Resumes should not include a list of references.
  •  GPA: Unless your school does not provide a GPA, you must include your cumulative law school GPA on your resume and enter your GPA on the online application where requested.
  •  Location: Please indicate on the application in the space provided what location you are applying for: West, East or Southeast.
  •  References: Applicants will be instructed to enter the names and contact information of references during the online application process. Please do not have references contact us directly, whether by mail, email, fax or phone.
  •  Letters of Recommendation: Letters of recommendation are optional. Applicants who choose to submit a letter of recommendation must do so via the online application process.  Therefore, before starting the online applications, applicants must have PDFs of any letters of recommendation ready to upload.  Please do not submit letters of recommendation by other means, such as mail, email, fax or hand-delivery.
  •  Other Materials: Applicants selected for interviews should be prepared to submit additional materials if requested, including a statement of interest, an official law school transcript and an additional writing sample.

 

 

 


The Trial Court is committed to:

  • fair and impartial administration of justice;
  • protection of constitutional and statutory rights and liberties;
  • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion;
  • efficient, effective, and accountable resolution of disputes;
  • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.

It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism.

 

Organizational Profile:
http://www.mass.gov/courts/juvenilecourt/index.html


The law clerk is responsible for performing legal research and writing assignments to assist the judges of the Juvenile Court, for a one-year term running from September 1, 2021 through August 31, 2022.  Law clerks work directly with the judges, and under the supervision of the Assistant Deputy Court Administrator, Research Attorney and the Chief Justice.

 

A reliable car and the willingness to travel to courthouses throughout the Commonwealth are requirements of the position.

 

A judicial clerkship in the Massachusetts Juvenile Court offers a unique, exciting and rewarding environment in which to begin a legal career.  The Juvenile Court has general jurisdiction over delinquency, youthful offender, children requiring assistance, care and protection, guardianship and adoption proceedings. 

 

This posting is for law clerks assigned to Eastern, Western and Southeastern Massachusetts.  All law clerks are assigned to rotations by the Assistant Deputy Court Administrator, with the final approval of the Chief Justice.  The rotation system gives law clerks the opportunity to work with numerous judges and to gain a broader understanding of the work of the Juvenile Court.

 


Assists judges in matters before the court by:

 

Discussing legal issues with judges;

 

Performing careful and accurate legal research and analysis, using both online and book resources;

 

Clearly and concisely conveying results of research and analysis to judges, orally and in writing;

 

Preparing well-written and error-free legal research memoranda, and drafting findings of fact, conclusions of law, rationales, judgments and memoranda of decision;

 

Completing assignments in a timely manner and within deadlines established by judges;

 

Performing additional legal research and analysis and further review and revision of written work product as appropriate; and
Attending hearings, portions of trials, and other courtroom proceedings, as needed.

 

Rotates among various Juvenile Court locations every six months, as assigned by the Assistant Deputy Court Administrator.

 

Accurately and timely submits all required administrative forms, such as work logs and attendance forms, among others.

 

Maintains law clerk offices and work areas, including updating pocket parts of books as necessary.

 

Performs related tasks as required.

 


These are the minimum requirements necessary to apply for a position of Law Clerk:

 

Juris Doctor degree from an accredited law school or eligibility to sit for the Massachusetts bar exam, as of the start of the clerkship.

 

Excellent legal writing and communication skills.

 

Excellent legal research and analytical skills, using both online and book resources.

 

High professional and ethical standards.

 

Access to a reliable car and the willingness and ability to travel to courthouses as assigned.

 

Experience and knowledge in the use of personal computers, including word processing programs such as WordPerfect or Microsoft Word and legal research services such as Lexis or Westlaw.

 

Demonstrated ability to follow written and oral instructions.

 

Demonstrated ability to manage, prioritize, and complete simultaneous assignments from various judges.

 

Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment.

 

Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner.

 

Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and other law clerks.

 

Genuine commitment to serving the full term of the clerkship.
Additional preferred qualifications include:
Current legal practice or intent to practice law in Massachusetts.

 

Substantial legal research and writing experience, including prior experience as a judicial intern for a Juvenile Court judge.

 

Courses in juvenile law, research assistant positions, prior work experience in the areas of juvenile law and clinical placements.

 

Familiarity with legal research resources beyond Westlaw and Lexis.

 

Demonstrated commitment to government or public service.

 

The Juvenile Court invites well-rounded and distinguished recent law school graduates and practicing attorneys to apply for the clerkship positions. Solid academic credentials are important, however, there are no rigid requirements regarding class rank or standing.

 

All law clerks must reside in Massachusetts for the duration of the law clerk term.

 


The law clerks will serve a one-year term from September 1, 2021 until August 31, 2022 at a salary of $ 63,915.70. Employee benefits include subsidized health, dental and vision insurance, life insurance, ten days of paid vacation time, three days of personal time and paid sick time.

 

After submitting your application and the resume through the Trial Court’s applicant tracking system, you will need to submit the following supplemental materials via email attachments to:

hr.department@jud.state.ma.us

 

Please include the following in the “subject line” of the email:  Juvenile Court Law Clerk – Last Name, First Name.

In your email, please attach the following document:

 

1. Writing Sample: Applicants shall submit a writing sample in response to the attached question below. The response shall be in memo format, shall be in Times New Roman 12 font, double spaced and cannot exceed 5 pages. 

 

Question :

 

Please respond to the following in the form of a legal memorandum.  The memo shall be in Times New Roman, Size 12 font, double spaced.  The memo shall be no longer than 5 pages.   

 

The Dedham Police filed a delinquency complaint in Dedham Juvenile Court against 16-year old Mike Miller charging him with the following offenses stemming from an incident involving two 13-year old girls in a public park: (1) disorderly conduct, (2) vandalism, and (3) indecent assault and battery on a child under 14. Miller was arraigned on the 3 charges.  A week later the Commonwealth indicted Miller as a youthful offender on 2 more charges from the same incident: (1) assault and battery with a dangerous weapon and (2) unlawful possession of a firearm.  Following the indictment, the judge ordered that Miller be held at the Department of Youth Services (DYS) on $2500 bail.  Miller, unable to pay bail, spent 85 days at DYS before his trial began. 

 

The jury trial was held and after deliberations the jury adjudicated Miller a delinquent on the charges of disorderly conduct, vandalism and indecent assault and battery on a child under 14.  The jury also adjudicated Miller a youthful offender on the charges of assault and battery with a dangerous weapon and unlawful possession of a firearm. 

 

At the sentencing hearing, noting the seriousness of the charges but also that Miller had never been previously charged with any other offenses prior to this incident, Judge Jones committed Miller to DYS until 18 on the delinquency charges and until 21 on the youthful offender charges.  She also ordered that Miller register as a sex offender with the Sex Offender Registry Board (SORB).   Miller requested that Judge Jones credit him with time served based on the 85 days he spent at DYS prior to the start of trial on the youthful offender charges, waive the sex offender registration and vacate and dismiss the charges of disorderly conduct and vandalism for lack of jurisdiction. 

 

The Commonwealth opposed the requests.  

 

Judge Jones has asked that you draft a legal memorandum to her addressing the following issues:

 

(1) Does a Juvenile Court judge have authority to credit time served on a youthful offender sentence?  Why or why not?

 

(2)  Following an adjudication as a delinquent does a Juvenile Court judge have discretion to waive the requirement to register with the SORB?  Why or why not?

 

(3)  Based on the facts of this particular case, does the Juvenile Court lack jurisdiction to hear the charges of disorderly conduct and vandalism filed against Miller?  Why or why not?

 

 

HOW TO APPLY:


Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro

 

PLEASE NOTE:

 

Employment is contingent upon passage of a criminal record check.

 

If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity.

 

No applications or resumes will be accepted by hand, mail, fax, or email delivery.

 

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

 

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Staff Editor

Massachusetts

Winter Street, MA
12 days ago
Winter Street, MA
12 days ago
Staff Editor - (210001JT)

Description

 

OSA Posting Number 2021-08

SALARY RANGE (Grade 11) CSA921: $50,229.21 to $75,344.43 (Commensurate with experience)

GENERAL STATEMENT OF DUTIES:

Provide editorial assistance to the Office of the State Auditor, including mechanical copyediting of reports for style, format, punctuation, spelling, typographical errors, etc., and substantive copyediting for consistency, OSA branding, presentation, fact-checking, logical flow, and unity. Assist auditors in outlining and drafting reports in which all the parts of an audit report required by government auditing standards are present and understandable. Make sure all work follows OSA editorial policies and standards.

SUPERVISION RECEIVED:

Work under the direct supervision of the Manager of Audit Editing under the jurisdiction of a Deputy State Auditor.

SUPERVISION EXERCISED:

None.

DUTIES AND RESPONSIBILITIES:

The Staff Editor will perform the following work:

  • understanding the OSA editorial process, including mechanical and substantive editing and the timeframes commensurate with each;
  • consistently applying rules of grammar, syntax, and spelling, as well as OSA rules of style;
  • formatting documents to conform to a consistent visual style, including charts, tables, and other graphic elements;
  • developing logical and defensible editorial recommendations regarding overall unity, logical flow, and presentation of audit attributes;
  • helping auditors outline and write reports that contain all the attributes required by government auditing standards;
  • working with auditors to clarify editorial or report presentation issues so that reports are understandable to a general audience;
  • managing time well and adhering to projected deadlines on assignments;
  • performing other duties as assigned. 
 

Qualifications

 

MINIMUM QUALIFICATIONS:

The successful candidate will possess and/or demonstrate the following:

  • an undergraduate degree in English, journalism, or a related field;
  • a minimum of two to three years of editing or proofreading experience;
  • superior understanding of the rules of English grammar, punctuation, spelling, and style;
  • strong interpersonal skills and ability to work cooperatively with report writers, Managers, Directors, and other OSA staff members;
  • an ability to evaluate and edit the content, structure, and format of a range of written material; and
  • advanced skills with Microsoft Office, specifically Word and Excel (version 2013 or later).

Incumbent must also possess a valid class D driver’s license.

PREFERRED QUALIFICATIONS: 

Experience and expertise in the following areas will also be important considerations: 

  • ability to synthesize contributions from multiple authors into a single clear report;
  • strong written communication skills;
  • familiarity with the requirements of the GAO’s Government Auditing Standards;
  • an understanding of the fundamentals of the audit process; and
  • knowledge of, or familiarity with, a variety of audit field concepts, practices, and procedures.
  • traveling frequently to regional offices to work with auditors and audit teams. 
 
Official Title: Staff Editor

Primary Location

: United States-Massachusetts-Boston-1 Winter Street

Job

: Accounting and Finance

Agency

: Office of the State Auditor

Schedule

: Full-time

Shift

: Day

Job Posting

: Feb 12, 2021, 3:38:43 PM

Number of Openings

: 1

Salary

: 50,229.21 - 75,344.43 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: David Olsen - 6177276200
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Education Specialist / Per Diem / BWH Police & Security

Brigham & Women's Hospital(BWH)

Boston, MA
3 days ago
Boston, MA
3 days ago
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Develop, and train Police and Security Staff in a manner consistent with the missions/ Vision of Brigham and Women's Hospital, and the Police and Security Department. Develops, conducts and implements all Security training and drills for Brigham Health entities. Evaluates, Procures and maintains accountability department equipment and uniform items.
• Identify training and development needs of the department through job analysis, appraisal schemes and regular consultation with managers and human resources departments.
• Design and expand training and development programs based on the needs of the department and staff level.
• Work in a team to produce programs that are satisfactory to all relevant parties in the department, including staff, supervisors, and managers.
• Help supervisors and managers solve specific training problems, either on a one-to-one basis or in groups.
• Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
• Have an understanding of e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages (HealthStream).
• Research new technologies and methodologies in workplace learning.
• Devise training strategies for the department.
• Procures and issues uniforms and equipment for the Police and Security Department.
• Maintains accountability of all uniform and equipment stock. Places orders and processes shipments of purchased items. Maintains accountability of items from receipt to turn in of items.
• Manages and executes special projects as assigned by the Director, or Training Manager.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Promotes and facilitates patient/client-focused training with an emphasis on patient comfort and attaining a high level of client satisfaction.
• Responsible for developing, presenting, and documenting weekly department orientation training, annual mandatory training, and other department training as assigned by Director.
• Assists Deputy Chief of Systems, Distributed Campus and Training with various human resources functions including, in part:
• Providing on-the-job training to staff.
• Developing and maintaining daily Training schedules.
• Conducts and documents monthly staff training sessions as needed.
• Develops & maintains effective working relationships with internal customers, staff of other departments, & other Police & Security staff.
• Prepares basic reports documenting productivity & quality of work.
• Performs other similar or related duties as assigned or necessary.
Qualifications
• Bachelor's degree preferred. Additionally, 3 -5 years of progressively more responsible related experience required.
• Demonstrated excellent communication skills - both oral and written.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
• Demonstrated technical skills for healthcare support services
• Bilingual preferred
WORKING CONDITIONS:
Flexibility to cover all shifts as needed.
• Denotes essential functions
EEO Statement
Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Partner's Healthcare is acting as an Employment Agency in relation to this vacancy.
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Vice President of Product Realization

Starry

Boston, MA
15 days ago
Boston, MA
15 days ago

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, we're making the experience of accessing the internet simple, transparent, and delightful. Second, we're bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.

What you'll do:

You will be driving the delivery of communication systems products from concept to high volume field deployments and upgrades.  You will lead a broad team of full stack software and hardware developers, product managers, project managers, manufacturing engineers, supply chain professionals, quality, reliability, and application engineers, both inside and external to the company.  You will use your market derived insights, engineering judgment, leadership and charisma to ensure high quality and timely deployment of Starry's innovative products and services across multiple generations. The position is in the office of the CTO, working hand in hand with the CTO and Deputy CTO.

Who we're looking for:

  • An experienced engineering leader with proven managerial and technical skills
  • You have taken complex communication systems hardware and software from concepts to service
  • You have had cradle to grave responsibility life cycle management, including both schedule and cost responsibility
  • At least 12 years of a broad range of experience in a combination of at least two of: hardware or software product development development, project management, product management, validation/quality assurance, supply chain, and manufacturing

 Bonus points if you...

  • Understand millimeter wave or other RF technologies
  • Understand the intricacies of 802.11 
  • Understand data networking
We work hard, so we take care of each other and try to enjoy ourselves along the way.
 
All full time Starry employees receive:
  • 100% employer paid low deductible health plan, dental plan, vision plan, AD&D and life insurance
  • 401(k) retirement plan and stock options 
  • 12 weeks of 100% paid parental leave for new mothers and fathers after six months of continuous employment
  • Professional development assistance after six months of employment
  • Catered meals on a weekly basis for employees working in the office
  • Casual dress, community clubs, annual fitness reimbursement, stocked kitchen and other perks and discounts

Happy Interneting!

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

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Personnel Analyst III

Massachusetts

Adams Street, MA
20 days ago
Adams Street, MA
20 days ago
Personnel Analyst III - (2100017L)

Description

 

GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES:

This position reports directly to the Secretariat Deputy Human Resource Director for the Executive Office of Public Safety and Security (EOPSS).  As such, the incumbent of this position will have access to confidential policy information, including, but not limited to, labor relations or collective bargaining information; workplace investigation. This position’s function is to serve as the Municipal Police Training Committee (MPTC) and Department of Criminal Justice Information Services (DCJIS) human resources. The position will be based at the MPTC office in Randolph and DCJIS office in Chelsea. This position will also require travel to Boston as needed.

The incumbent in this position is responsible for developing and implementing policy in accordance with HRD policies and directing coordinating  human resources activities to include: reviewing requests for personnel actions, postings, employment, position classification, position control, personnel records, evaluations, Industrial Accidents, compensation, employee relations, benefits, performance management and employee services.

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES

Under the direction of the Deputy Secretariat Human Resource Director, this position is responsible for payroll/benefits, position classification, position control, personnel records, evaluations, industrial accidents, policy development in the area of personnel management, workforce planning.  Also assists and reviews documentation from two agencies within the Executive Office on above activities and services.  Responsible for FMLA, and assist the Diversity Director with ADA and Reasonable Accommodations’ issues.

Recruitment

  • Manages recruitment, selection and hiring process and other personnel actions for DCJIS and MPTC to include reclassifications, promotions, demotions, transfers and terminations and determine approval. 
  • Advises and assist DCJIS/MPTC on recruitment, hiring and selection process and other personnel actions such as reclassifications, promotions, demotions, transfers and terminations and determine outcome. Reviews and analyzes documentation from thirteen agencies on above actions and determines approval.
  • Matches qualifications with job requirements, review, determine, approve recruitment rates, excess quota positions to ensure compliance with established laws, rules, policies regulations and contractual agreements.
  • Prepares, maintains and updates weekly status reports on all personnel hiring activities.

Payroll/Benefits

  • Ensure that the DCJIS payroll operation is performed in accordance with Bargaining Unit agreements, Internal Revenue Service, Social Security Administration, Department of Revenue, Fair Labor Standards Act rules and regulations, the Office of the Comptroller's Payroll policy and procedures and EOPSS’ Internal Control Policy.
  • Entering all time and attendance exceptions for all DCJIS employees. This includes calculating all pay associated with retroactive payments due to collective bargaining, reclassifications, promotions, demotions, travel reimbursements, and other personnel transactions.
  • Responsible for auditing biweekly DCJIS payroll.
  • Handling various payroll adjustments, e.g. shortages, garnishments, vacation pay, merit/step increases, after verifying with the Deputy Director of Human Resources.
  • Processing and reconciling payroll to include employee reimbursements for DCJIS.
  • Serving as a Core Approver for Self Service Time and Attendance (SSTA).
  • Maintaining all DCJIS/MPTC leave balances.
  • Performing data entry of new hires, transfers, promotions, terminations, updates and maintain current data of all employees in the HR/CMS system.
  • Processing employment and unemployment verifications.
  • Attending all Payroll Users Group meetings, training sessions and informational seminars and brief the Director of Human Resources.
  • Coordinating new hire and annual open enrollment for COMECC, GIC (Health Plans), HCAP/DCAP (Flexible Spending and Dependent Care) Plans for DCJIS/MPTC Department.  Serve as liaison to the GIC on behalf of DCJIS/MPTC Department employees.
  • Processing health insurance enrollments and changes and forward appropriate paperwork to the Group Insurance Commission (GIC).
  • Notifying DCJIS/MPTC employees about EILB open enrollment periods, membership or participation and ensuring compliance with program guidelines. 
  • Collecting appropriate paperwork from DCJIS/MPTC employees for the State Board Retirement and SMART Plans – enter data in to HR/CMS system and process accordingly.

Employee Relations

  • Consults with legal counsel as appropriate.
  • Under the direction of the Deputy Secretariat human Resources Officer, advises and directs management in appropriate resolution of employee relations issues.

ADA Coordinator

  • Assist the EOPSS ADA Coordinator to provide disability related technical assistance to MPTC/DCJIS staff and public.  This may involve identifying, mitigating and eliminating barriers that prevent physical or communication access.
  • Assisting the Deputy Secretariat Human Resource Director in implementing the self-identification process for individuals with a disability

Workers Compensation– directly responsible for notification and administration of workers comp issues and claims. 

Performance Management– Serves as ACES and EPRS Coordinator; notifies managers of Planning, Progress and Final stages of ACES and EPRS; monitors process and execution/completion for each phase. 

 

Qualifications

 

First consideration will be given to those applicants that apply within the first 14 days.

 

MINIMUM ENTRANCE REQUIREMENTS:  Applicants must have at least (A) four years of full-time, or equivalent part-time, professional or paraprofessional experience in personnel work, the major duties of which included classification, staffing, job analysis and/or job evaluation, (B) of which at least two years must have been in a professional capacity, and (C) of which at least one year must have been in a supervisory, administrative, or managerial capacity; or (D) any equivalent combination of the required experience and the substitutions below.

 

Substitutions:

I. An Associate's degree may be substituted for a maximum of one year of the required (A) experience.

 

II. A Bachelor's degree or higher may be substituted for a maximum of two years of the required (A) experience.

 

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

 

NOTE: No substitution will be allowed for the required (B) or (C) experience.

 

SPECIAL REQUIREMENTS: Based on assignment possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License may be required.

 

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

 
Official Title: Personnel Analyst III

Primary Location

: United States-Massachusetts-Randolph - 6 Adams Street

Job

: Human Resources

Agency

: Exec Office Of Public Safety & Security

Schedule

: Full-time

Shift

: Day

Job Posting

: Feb 4, 2021, 12:03:24 PM

Number of Openings

: 1

Salary

: 66,980.42 - 96,568.16 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Richardson Pierre-Louis - 7744554418
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: Yes
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Fund Administrator

Natixis Global Asset Management

Boston, MA
30+ days ago
Boston, MA
30+ days ago

Position Summary:

In this position, reporting to an Assistant Fund Treasurer/Deputy Treasurer, the Fund Administrator assists with and participates in fund administrative services provided to the Loomis Sayles and Natixis Funds. This position’s primary responsibilities include; reviewing financial records and regulatory filings, performing testing and compliance work, analyzing fund budgets and expenses and monitoring fund distributions. Duties also include aiding in the oversight of the Sub-Administrator and Custodian, as well as other service providers of the Funds. The ideal candidate will enjoy being challenged in a dynamic environment, be able to operate independently and be willing to participate in team initiatives.

Major responsibilities include the preparation and/or review of certain Fund Administration services.

  • Review financial documents for filing on Form N-CSR and other regulatory filings including: Form N-Q, Form N-SAR, Form N1-A updates and Form 24F-2
  • Coordinate expense payments with the Funds’ custodian; review expense accruals on an ongoing basis; and assist with preparation of annual expense Board memos
  • Proactively review 1940 Act, IRS and Prospectus/SAI compliance work and elevate and research any exceptions
  • Performance of Fund Administration compliance Rule 38a-1 testing
  • Review distribution calculations prepared by the Sub-Administrator
  • Additional opportunities may include; participation in Fund performance reporting; review of marketing materials (including the Fund’s Websites) and monthly holding reports; and preparation of Board communications and materials

Experience/Skills Required:

  • Minimum of a bachelor’s degree, preferably business related
  • 3-5 years Fund Accounting/Fund Administration or equivalent experience
  • Effective written and oral communication skills
  • Detail oriented with the ability to execute multiple tasks/projects simultaneously
  • Proficiency in Excel and Word

Experience/Skills Preferred:

  • Knowledge of financial reporting requirements would be beneficial.
  • General knowledge of client service/vendor oversight business model would be advantageous

Natixis Investment Managers is an equal opportunity employer and does not discriminate in recruiting, hiring, training, promotion or other terms, conditions and privileges of employment on the basis of race, color, age, national origin, ancestry, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information, military or veteran status, physical or mental disability, or any other status protected by law.

 

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DEPUTY DIVISION CHIEF

Massachusetts

Ashburton Place, MA
15 days ago
Ashburton Place, MA
15 days ago
DEPUTY DIVISION CHIEF - (210001EC)

Description

 

Attention applicants:  Do not apply for this position using the MassCareers website.

To apply, follow the link belowto the Attorney General’s Office direct application page.

https://ago-ma.igreentree.com/CSS_External/CSSPage_Welcome.ASP

Deputy Division Chief

Energy & Environment Bureau

Environmental Protection Division

The Attorney General is looking for a highly motivated and skilled attorney and manager to join her team as Deputy Division Chief in the Environmental Protection Division (EPD) of the Energy & Environment Bureau.  EPD represents the Commonwealth in state and federal litigation, including enforcement of environmental laws, challenges in federal court, and the defense of state agencies.

Primary Duties:  The Deputy Division Chief is responsible for assisting the Division Chief with the management and administration of EPD and its 20 staff members.  Responsibilities will include, but not be limited to, supervising, reviewing, and approving all federal court filings and managing the Division’s extensive federal docket; filing complaints and litigating state affirmative and defensive cases; communicating and working closely with state agencies, including the Department of Environmental Protection; advising professionals in the Division and other units of state government on substantive legal, procedural, and policy matters; assisting the Division Chief with the day-to-day management of the Division; supervising paralegals and support personnel; and reviewing and editing Division work product to ensure consistent and high quality court filings and other work.  The Deputy Chief will serve as the lead attorney on selected cases or policy initiatives. 

Position Type:  Full-time/Exempt

Salary:  Commensurate with experience.

Application Instructions:

To apply for this position, visit the Employment and Recruitment Portal of the Attorney General’s Office at:  https://ago-ma.igreentree.com/CSS_External/CSSPage_Welcome.ASP and apply directly.

You will be asked to submit a cover letter and resume when applying for this position.  The application deadline is March 1, 2021.

Qualified individuals with disabilities are encouraged to apply.  We will gladly assist applicants who are in need of an accommodation.  For assistance, contact the Human Resources Division at (617) 963-2041.

Do not select MassCareers “apply online” option to apply for this position. Applications submitted via this MassCareers website are not received by our Office. 

Inquiries regarding position & status may be made to:

Jessica Young, Programs & Initiatives Manager

Environmental Protection Division

(617) 963-2175

 

Qualifications

 

Position Requirements:  Applicants must have experience mentoring and/or supervising legal and non-legal staff of varying experience levels; strong leadership skills; significant litigation experience with a preference for environmental protection litigation; ability and desire to oversee multiple complex and challenging matters simultaneously; strong negotiation, analytical, and written and oral communication skills; and the ability to work well within a team in a fast-paced environment.  

Applicants must be able to effectively represent and advocate for the Commonwealth and the Attorney General before the courts, federal, state, and local agencies and governments, and the public; and must be a member of the Massachusetts bar with at least five years of experience as a practicing attorney and with a preference for experience in the environmental protection field.  A demonstrated ability to quickly and successfully learn previously unfamiliar concepts and material is preferred.  The successful candidate will be able to demonstrate a connection to the people and communities we serve, and an interest in supporting a respectful and inclusive work environment.

The Attorney General’s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve.  The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.

Do not select MassCareers “apply online” option.  Any automated message generated by the Commonwealth of Massachusetts MassCareers website does not apply to posted positions at the Attorney General’s Office.  You must apply directly at: www.mass.gov/ago/employment.

 
Official Title: Deputy Division Chief

Primary Location

: United States-Massachusetts-Boston-1 Ashburton Place

Job

: Unclassified

Agency

: Office of the Attorney General

Schedule

: Full-time

Shift

: Day

Job Posting

: Feb 8, 2021, 6:09:57 PM

Number of Openings

: 1

  
  Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Non-Executive Branch Agency - 0000000000

Posted

Today

Description

Job Description
Manager, Information Systems

About Us:


As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Womenrsquo;s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

Wersquo;re focused on a people-first culture for our systemrsquo;s patients and our professional family. Thatrsquo;s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employeesrsquo; personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentmdash;and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability amp; Service Commitment, Decisiveness, Innovation amp; Thoughtful Risk; and how we treat each other: Diversity amp; Inclusion, Integrity amp; Respect, Learning, Continuous Improvement amp; Personal Growth, Teamwork amp; Collaboration.


Overview Statement


The Manager provides leadership to a team of Information Systems professionals who are focused on delivering IS products and/or services to Partners Healthcare and affiliate organizations. S/he oversees day-to-day activities of the team, focusing on achieving the teamrsquo;s deliverables on time and within budget.


The Manager provides strong human resources management, including regular feedback, timely reviews, mentoring and career conversations. S/he is responsible for attracting, retaining, developing and engaging high quality staff.


The specifics associated with the Manager role are described in the attached Position Summary.


Principal Duties and Responsibilities


Works with managers and directors to establish the teamrsquo;s goals and objectives, often participating in the definition of work products and timelines.


Manages the day-to-day activities of a team of Information Systems professionals. Focuses on producing the teamrsquo;s deliverables on-time and within budget.


Employs service management, product management and/or project management methodologies to deliver high quality work products.


Consistent with Partners Human Resources policies, attracts, retains and develops high quality staff. Establishes and maintains a work environment conducive to high performance. Addresses the training and professional development needs of the staff.


Interacts with clinicians, staff and various levels of management to communicate the status of the teamrsquo;s efforts.


Promotes and encourages a high-quality customer service experience for all customers ndash; internal and external.


Collaborates well with other teams to produce results.


May work directly with 1-2 vendors to assure delivery of contracted services and products.


May work on several medium to high complexity projects and/or services.


Uses the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability amp; Service Commitment, Decisiveness, Innovation amp; Thoughtful Risk; and how we treat each other: Diversity amp; Inclusion, Integrity amp; Respect, Learning, Continuous Improvement amp; Personal Growth, Teamwork amp; Collaboration.


Position Summary


The Manager for BHIS Mobile Technology and End User Computing is a leadership position overseeing the strategy, deployment, and technology assessment for the mobile and user computing needs of Brigham Health (BWH, BWFH, and BWPO sites). This position reports to the Brigham Health Deputy Chief Information Officer and is a member of the Brigham Health IS leadership team working closely with MGB IS Enterprise teams, MGB Health Care System, and hospital leaders. The position will work within a matrixed environment to collaborate on Enterprise solutions and determine best approach for deployment, adoption, and support at the site level. Responsibilities include, but are not limited to:


Device Inventory and Life Cycle Management ndash; Replacement and budget planning for an inventory of over 18k PHS devices, and 1k+ ios devices, with an annual operating budget for replacements of %242.4M. Collaborate with desktop tech teams to maintain inventory and enhance accuracy. Provide project management, and analytic support and planning for OS upgrades across the BWH, BWFH, and BWPO devices. Develop scalable asset data management tools and processes.


Mobile First Applications ndash; Site Supportndash; manage deployment of mobile applications at BH such as: Voalte, Cortext (or other secure texting products), Mobile Iron, Scribble, Wayfinding applications. Facilitate internal mobile application development projects and needs.


Mobile Computing Strategy amp; Governance ndash; Lead governance committees to set standard for BH regarding mobile computing, hardware selection, and new technology implementation. Align with enterprise standards and identify best options for unique use cases.


End User Computing Experiencendash; Build a team with expertise across the portfolio of end user computing technologies (O365, Teams, Jabber, Zoom, Voalte, Outlook, VPN, ios devices, PHS devices, etc) to bridge the gap that exists between break / fix support, and the desired state of optimization and adoption of tools that can improve the end user computing experience.


Support for Inpatient Virtual Care and Bedside Initiatives ndash; liaison with the enterprise teams to plan for new deployments of virtual care technology, and partner with the Mobile Iron team on ios profiles and fleet management.


Special Projects and Development: Collaborate with iHub and DHIG teams to develop and pilot new mobile technologies and applications.



Bachelorrsquo;s degree preferred.


5+ years of related experience; experience in healthcare a plus.


Skills/Abilities/Competencies Required


Excellent verbal and written communication skills.


Experience in project management, product management and/or service management methods.


Proven ability to attract, mentor and develop staff.


Demonstrated experience as a collaborator, working across different teams/groups and with vendors to achieve results.


Demonstrated commitment to delivery of high-quality customer service.


Demonstrated ability to interact with all levels of the organization.


Working Conditions


Standard office environment with the potential of travel to Partners HealthCare locations.


May need to work in patient care areas.


May require 24X7 responsibilities including evening, night and weekend hours as needed.


Supervisory Responsibility


Responsible for a team of 6 or more staff, consultants or other temporary staff.


Fiscal Responsibility


Manages resources within the budget framework provided by management.


Job

Mass General Brigham is an Equal Opportunity Employer amp; by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.


Primary Location MA-Boston-BWFH Brigham and Women's Faulkner Hospital Main
Organization
BWFH Brigham and Women's Faulkner Hospital Main (FKHBWFHMAIN)
1153 Centre Street
Boston, 02130

Source: Mass General Brigham(PHS)