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107 Jobs Found 

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GP Receptionist

National Health Service

Leigh, NW
5 days ago
Leigh, NW
5 days ago

GP Receptionist

The Avenue Surgery

The closing date is 01 March 2021

Job overview

The Avenue Surgery a small friendly GP practice based in a modern LIFT building in Leigh.

We are looking to recruit a part time evening Receptionist to join our team in providing high quality medical services to our patients.

Ideally the successful candidate will have experience in a similar role, you will be managing appointments, answering the busy phone lines and dealing with queries. Other tasks required throughout the day will include processing prescriptions and other clinical information while signposting to relevant services and promoting new services to patients.

Your normal working hours will be 27.5 hours per week between 1-6:30pm Monday - Friday.

Main duties of the job

You will need excellent organisational, communication and interpersonal skills, along with the ability to work as part of a team while managing your own work load.

A varied role you will need to be able to multi task while keeping calm under pressure, be able to show empathy and patience when dealing with patients. Good IT skills are essential, GCSE level Maths and English.

Experience of SystmOne clinical system is desirable however full training will be provided for the right candidate.

As this is an ever changing environment we do ask that you are flexible and adapt to change easily. You will be required to help with cover when colleaguesare on leave.

About us

You will be working with a small friendly team of GPs , Nurses, Pharmacist, Secretary and other receptionists in a modern building with parking facilities.

We are a forward thinking practice and encourage new ways of working by becoming more digital and less paper orientated.

This is a very rewarding role for the right person.

Job description

Job responsibilities

JOB TITLE: Medical Receptionist

MAIN PURPOSE OF POST: To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

RESPONSIBLE TO: Practice Manager

MAJOR DUTIES AND RESPONSIBILITIES OF THE POST

1. Reception Duties

  • Make appointments and monitor flow of patients into consulting room.

  • Explain practice arrangements and formal requirements to new patients and ensure procedures are completed.

  • Advice patients of relevant charges for private services, accept payment and issue receipts for same.

  • Respond to all queries and requests for assistance from patients and other visitors.

  • Enter requests for home visits on computer, and include all relevant information.

  • Action requests for acute and repeat prescriptions within one working day.

  • Action requests for ambulance transportation

    2. Management of Appointment System

  • Ensure familiarity with all appointment systems in effect.

  • Book appointments and ensure sufficient information is recorded.

  • Monitor effectiveness of the system and report any problems or variations required.

  • Ensure flow of on-line medical requests and prescriptions to clinicians.

    3. Management of Medical Records

  • Ensure that patient medical records are accurately scanned onto patients records. Ensure patient notes are available when requested.

  • Retrieve and file records in strict alphabetic order.

  • Ensure correspondence, reports, results, etc., are scanned in correct record.

  • Ensure records are kept neat and tidy and in good repair and with all necessary information recorded correctly.

  • Prepare records for new patients, both computer and paper records. Return records to Health Authority when requested.

  • Submit new patients, changes of name or address, or deaths, to Health Authority via links ensuring all information is accurate.

    4. Operating the telephone system

  • Receive and make calls as required. Divert calls and take messages as appropriate.

  • Ensure your phone is logged on at all times

  • Ensure the system is operational and switched over to night service and answer phone at the end of each day.

    5. Promotion of Services

  • Able to signpost to patients to relevant services

  • Promotion of on-line services

    6. Start and end of day procedures

    Start of day

  • Switch on PCs
  • Collect post
  • Make sure reception desk is tidy and registration forms are available.

End of Day

  • Ensure all computers are switched off.
  • Secure repeat prescriptions and patient correspondence in cupboard and lock it.
  • Take external mail to be posted in mail box.

7. Any other delegated duties considered appropriate in the post.

Special requirements of the post

  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests.
  • Excellent communication skills.
  • Attend training courses provided by the practice
  • Keep up to date with relevant annual training.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Experience of dealing with difficult situations
  • Conscientious and hard working
  • Experience of working within a team
  • IT literate

Desirable

  • Experience of working in primary care
  • Experience of working in a GP practice
  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Avenue Surgery

Address

Leigh Health Centre

The Avenue

Leigh

WN7 1HR


Employer's website

https://www.theavenuesurgery.com/

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Merchandising Admin Assistant

N Brown Group

Manchester, NW
2 days ago
Manchester, NW
£16.5k - £16.5k Per Year
2 days ago
£16.5k - £16.5k Per Year
At N Brown we are looking for a Merchandising Admin Assistant to join our Merchandising team on a fixed term contract.  Working at N Brown in a Manchester City Centre office base with parking, socially distanced workstations and sanitizing stations around the business you will receive a benefits package including 24 days annual leave (plus 8 bank holidays) with the option to buy an additional 10 over the year, company pension with up to 6% N Brown contribution, life assurance, private medical insurance, annual bonus scheme, incredible colleague discount across all our N Brown Group brands (Simply Be, Jacamo, JD Williams, Fashion World, Figleaves, Marisota, Ambrose Wilson to name a few), local restaurant discounts across Manchester’s Northern Quarter,  onsite café at great subsidised rates, great tech to enable you to not only make doing your job easy but to also allow you to work from anywhere with a great WIFI connection plus flexible working, as well as staggered start times, we know these are different times and have embraced them to ensure our staff are supported.
Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don’t believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we’ve been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we’re moving forward together, embracing innovation and new technology, to continue to delight our customers. You will be part of a team who have a strong strategy to grow beauty and are passionate about offering real beauty for the real woman in an inspiring way.
Reporting to a Merchandiser or Senior Merchandiser, you will be supporting with administrational actions to enable delivery of the product strategy by having the right stock in the right place at the right time. The aim is to maximise commercial opportunities through the effective management of inventory, driving demand and service through improved availability and forecasting and reducing markdown to maximise profit.
As the Merchandising Admin Assistant you will:
  • Generate daily and weekly reports. 
  • Action issues from Back to Basics report and respond to CRM’s within the agreed SLA’s. 
  • Action department cancellations. 
  • Identify, TF issues. 
  • Manage customer expectations though accurate and timely communication with CSO. 
  • Maintain delivery dates due to warehouse issues, trading conditions, supplier issues etc. as identified by Team. 
  • Raise and maintain PO’s identified by Team. 
  • Ensure ‘general housekeeping’ to maintain the integrity of the order file. 
  • Ad hoc duties are also an essential daily part of this role as you are providing full administrative support to the merchandising team. 

The successful Merchandising Admin Assistant will have the following skills and experience:
  • Excellent administrative, communication and organisation skills. 
  • A keen interest in fashion and customer first. 
  • Driven and motivated. 
  • Retail experience preferred. 

Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones. It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives. We are proud to be N Brown.
In return for your hard-work and commitment, you’ll receive a salary of £16,500 pa, fantastic training and a competitive benefits package.
If this sounds like the Merchandising Admin Assistant role for you, click the apply link online and complete the application form today!
Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check.   Having a criminal record will not necessarily prevent an individual from obtaining a position with JD Williams.
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GP Receptionist

National Health Service

Leigh, NW
5 days ago
Leigh, NW
5 days ago

GP Receptionist

The Avenue Surgery

The closing date is 01 March 2021

Job overview

The Avenue Surgery a small friendly GP practice based in a modern LIFT building in Leigh.

We are looking to recruit a part time evening Receptionist to join our team in providing high quality medical services to our patients.

Ideally the successful candidate will have experience in a similar role, you will be managing appointments, answering the busy phone lines and dealing with queries. Other tasks required throughout the day will include processing prescriptions and other clinical information while signposting to relevant services and promoting new services to patients.

Your normal working hours will be 27.5 hours per week between 1-6:30pm Monday - Friday.

Main duties of the job

You will need excellent organisational, communication and interpersonal skills, along with the ability to work as part of a team while managing your own work load.

A varied role you will need to be able to multi task while keeping calm under pressure, be able to show empathy and patience when dealing with patients. Good IT skills are essential, GCSE level Maths and English.

Experience of SystmOne clinical system is desirable however full training will be provided for the right candidate.

As this is an ever changing environment we do ask that you are flexible and adapt to change easily. You will be required to help with cover when colleaguesare on leave.

About us

You will be working with a small friendly team of GPs , Nurses, Pharmacist, Secretary and other receptionists in a modern building with parking facilities.

We are a forward thinking practice and encourage new ways of working by becoming more digital and less paper orientated.

This is a very rewarding role for the right person.

Job description

Job responsibilities

JOB TITLE: Medical Receptionist

MAIN PURPOSE OF POST: To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

RESPONSIBLE TO: Practice Manager

MAJOR DUTIES AND RESPONSIBILITIES OF THE POST

1. Reception Duties

  • Make appointments and monitor flow of patients into consulting room.

  • Explain practice arrangements and formal requirements to new patients and ensure procedures are completed.

  • Advice patients of relevant charges for private services, accept payment and issue receipts for same.

  • Respond to all queries and requests for assistance from patients and other visitors.

  • Enter requests for home visits on computer, and include all relevant information.

  • Action requests for acute and repeat prescriptions within one working day.

  • Action requests for ambulance transportation

    2. Management of Appointment System

  • Ensure familiarity with all appointment systems in effect.

  • Book appointments and ensure sufficient information is recorded.

  • Monitor effectiveness of the system and report any problems or variations required.

  • Ensure flow of on-line medical requests and prescriptions to clinicians.

    3. Management of Medical Records

  • Ensure that patient medical records are accurately scanned onto patients records. Ensure patient notes are available when requested.

  • Retrieve and file records in strict alphabetic order.

  • Ensure correspondence, reports, results, etc., are scanned in correct record.

  • Ensure records are kept neat and tidy and in good repair and with all necessary information recorded correctly.

  • Prepare records for new patients, both computer and paper records. Return records to Health Authority when requested.

  • Submit new patients, changes of name or address, or deaths, to Health Authority via links ensuring all information is accurate.

    4. Operating the telephone system

  • Receive and make calls as required. Divert calls and take messages as appropriate.

  • Ensure your phone is logged on at all times

  • Ensure the system is operational and switched over to night service and answer phone at the end of each day.

    5. Promotion of Services

  • Able to signpost to patients to relevant services

  • Promotion of on-line services

    6. Start and end of day procedures

    Start of day

  • Switch on PCs
  • Collect post
  • Make sure reception desk is tidy and registration forms are available.

End of Day

  • Ensure all computers are switched off.
  • Secure repeat prescriptions and patient correspondence in cupboard and lock it.
  • Take external mail to be posted in mail box.

7. Any other delegated duties considered appropriate in the post.

Special requirements of the post

  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests.
  • Excellent communication skills.
  • Attend training courses provided by the practice
  • Keep up to date with relevant annual training.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Experience of dealing with difficult situations
  • Conscientious and hard working
  • Experience of working within a team
  • IT literate

Desirable

  • Experience of working in primary care
  • Experience of working in a GP practice
  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Avenue Surgery

Address

Leigh Health Centre

The Avenue

Leigh

WN7 1HR


Employer's website

https://www.theavenuesurgery.com/

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Receptionist (Maternity cover)

National Health Service

Ashton-under-Lyne, NW
1 day ago
Ashton-under-Lyne, NW
£17.289k - £17.289k Per Year
1 day ago
£17.289k - £17.289k Per Year

Job Reference: J125-A-21-2533

Employer:
gtd healthcare
Department:
GORDON STREET MEDICAL CENTRE
Location:
Ashton-under-Lyne
Salary:
17,289

We are looking to recruit two receptionists to join our small and friendly GP practice in Ashton-under-Lyne. The successful candidates will work 3 days per week, Monday to Friday. Experience with Emis web is desirable but not essential as full training will be provided.
These positions are temporary to cover Maternity leave.

Please see the full Job description attached



We put patients first – we understand that every person, every family and every community is unique; we always take the time to listen and we respond openly and honestly every time.

We look after our people – we understand that looking after our people helps them look after our patients. We have high expectations of our people and give them the training and support they need to perform exceptionally.

We give great quality care – we aim to meet the highest standards of excellence and safety all the time. If we can’t or don’t meet expectations we will honestly explain why not

We lead the way in transforming primary care – we use our experience and expertise to constructively challenge and suggest new and innovative ways of working, where we think this will improve health, healthcare and people’s experiences of it

We contribute to the wellbeing of our local communities – we aim to be more than a health care provider alone. We will look for opportunities to bring wider health benefits to the communities in which we work.

gtd healthcare is committed to providing equality of opportunity and applications will be considered on the basis of their suitability. All staff and volunteers are expected to share this commitment.
gtd healthcare is an NHS Pensions employing authority.

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Receptionist

National Health Service

Hyde, NW
3 days ago
Hyde, NW
3 days ago

Receptionist

Gtd Healthcare

The closing date is 05 March 2021

Job overview

To provide effective, efficient reception and administrative services for the GP Practices in a professional and courteous manner. The post holder will be expected to work some hours at each of the sites so the ability to travel independently in a timely fashion is essential.

Main duties of the job

Excellent customer service skills are essential for this role. Applicants should be friendly, confident, and resilient, have well developed team work, communication and organisational skills.

Experience of working in a GP Practice and Emis Web would be desirable. At gtd healthcare we believe we do things differently. Our not-for-profit ethos coupled with a drive to innovate care offers patients the best experience possible and a unique opportunity to transform services.

Please look at the Job Description Attachment

About us

gtd healthcare is a values driven not-for-profit provider of primary care, urgent care and dental services across North West England. Led by a clinical Board, the organisation has been providing safe and high quality care to patients for more than 20 years. Fundamentally, we align ourselves with the NHS and we embrace the ethos of social enterprise, reinvesting surpluses generated back into our services.

Job description

Job responsibilities

Job Title: Receptionist

Accountable to: Practice Manager

Working Pattern:

Monday 2-6pm

Wednesday 8.30-12.30pm

Thursday 8.30-12.30pm

Friday 2-6pm

Salary: Band A - £17,285 - £19,285

Key Duties & Responsibilities

1. Reception duties

Welcome and receive all patients and visitors to the Practice

Assist and direct patients to the appropriate healthcare professional/service when they arrive at the Practice

Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional and ensuring careful and accurate recording of details at all times

Project a positive and friendly image to patients and visitors either in person or on the telephone

Explain Practice arrangements and formal requirements to new patients wishing to register and those seeking temporary registration ensuring all registration procedures are completed

Complete new registration procedures and ensure accurate recording of details at all times

Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery

Action repeat prescription requests and ensure they are ready for collection by the patient within 48 hours

Provide test results to patients on advice from the GP or Nurse

Accept payment and issue receipts for private (non general medical services) services

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Act as a chaperone for general examinations if requested following appropriate training

Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen.

Deal with general enquiries and explain procedures as requested

Offer general assistance to the Practice team

2. Clerical/administration

To have a thorough knowledge of all Practice procedures and protocols and know where to access them for reference adhering to them at all times

Ensure adherence at all times to the requirements of the Data Protection Act

Maintain and monitor Practice appointment system

Process all incoming and outgoing mail

Action information received via email and fax

Undertake Choose and Book appointments as requested

Action, retrieve and accurately re-file patient notes and records as required

Ensure correspondence, reports, results etc. are filed/scanned promptly in the correct patient record and are available when patients are seen

Action notes from GPs for individual patients using the Practice clinical system

Enter and code specific data from Consultant letters, faxes and other correspondence

Summarise new and existing patient notes following appropriate training

3. Premises

Open up premises at the start of the day, if first to arrive, de-activate the alarm make all necessary preparations to receive patients for the opening time of the Practice

When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated

Clear and re-stock consulting rooms as required

Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions

Person Specification

Qualifications

Essential

  • Good standard of secondary education.
  • Demonstrable commitment to professional development

Desirable

  • IT/ Word processing qualification.

Experience

Essential

  • Working in a busy public reception environment.
  • Reception & clerical duties.
  • Using word processing packages.
  • Using a computerised booking in system.
  • Dealing with the public/patients.
  • Working in a busy telephone answering environment.
  • Working as part of a team.

Desirable

  • Working in an NHS service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

Market Street

Hollingworth

Hyde

Cheshire

SK14 8LN


Employer's website

https://www.gtdhealthcare.co.uk/

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Receptionist

National Health Service

Manchester, NW
4 days ago
Manchester, NW
4 days ago

Receptionist

Gtd Healthcare

The closing date is 07 March 2021

Job overview

To provide effective, efficient reception and administrative services for the GP Practices in a professional and courteous manner. The post holder will be expected to work some hours at each of the sites so the ability to travel independently in a timely fashion is essential.

Main duties of the job

Experienced receptionists to work at small and friendly GP Surgery in Moston. Ideal candidate will have EMIS web and Docman experience and good communication skills.

Please see attached the full Job description

About us

gtd healthcare is a values driven not-for-profit provider of primary care, urgent care and dental services across North West England. Led by a clinical Board, the organisation has been providing safe and high quality care to patients for more than 20 years. Fundamentally, we align ourselves with the NHS and we embrace the ethos of social enterprise, reinvesting surpluses generated back into our services.

Job description

Job responsibilities

Key Duties & Responsibilities

1. Reception duties

Welcome and receive all patients and visitors to the Practice

Assist and direct patients to the appropriate healthcare professional/service when they arrive at the Practice

Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional and ensuring careful and accurate recording of details at all times

Project a positive and friendly image to patients and visitors either in person or on the telephone

Explain Practice arrangements and formal requirements to new patients wishing to register and those seeking temporary registration ensuring all registration procedures are completed

Complete new registration procedures and ensure accurate recording of details at all times

Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery

Action repeat prescription requests and ensure they are ready for collection by the patient within 48 hours

Provide test results to patients on advice from the GP or Nurse

Accept payment and issue receipts for private (non general medical services) services

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Act as a chaperone for general examinations if requested following appropriate training

Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen.

Deal with general enquiries and explain procedures as requested

Offer general assistance to the Practice team

2. Clerical/administration

To have a thorough knowledge of all Practice procedures and protocols and know where to access them for reference adhering to them at all times

Ensure adherence at all times to the requirements of the Data Protection Act

Maintain and monitor Practice appointment system

Process all incoming and outgoing mail

Action information received via email and fax

Undertake Choose and Book appointments as requested

Action, retrieve and accurately re-file patient notes and records as required

Ensure correspondence, reports, results etc. are filed/scanned promptly in the correct patient record and are available when patients are seen

Action notes from GPs for individual patients using the Practice clinical system

Enter and code specific data from Consultant letters, faxes and other correspondence

Summarise new and existing patient notes following appropriate training

3. Premises

Open up premises at the start of the day, if first to arrive, de-activate the alarm make all necessary preparations to receive patients for the opening time of the Practice

When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated

Clear and re-stock consulting rooms as required

Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions

Person Specification

Qualifications

Essential

  • Good standard of secondary education.
  • Demonstrable commitment to professional development.

Desirable

  • IT/ Word processing qualification.
  • EMIS Web and Docman.

Experience

Essential

  • Working in a busy public reception environment.
  • Reception & clerical duties.
  • Using word processing packages.
  • Using a computerised booking in system.
  • Dealing with the public/patients.
  • Working in a busy telephone answering environment.
  • Working as part of a team.

Desirable

  • Working in an NHS service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

361 Moston Lane

Manchester

M40 9NB


Employer's website

https://www.gtdhealthcare.co.uk/

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Accounts Assistant

Page Personnel United Kingdom

Tameside
1 day ago
Tameside
1 day ago
  • Purchase Ledger- Posting invoices to Sage
  • Sales Ledger Allocations
  • Assisting with Credit Control
  • Bank reconciliation
  • Using Sage Line 50

  • Public sector/not for profit/charity background preferred
  • Experience within a financial environment
  • Excellent communication and interpersonal skills
  • Intermediate Excel skills
  • Ambition to progress and develop career

  • Competitive salary + benefits
  • Pension contribution
  • Parking

  • Charity organisation
  • Tameside
  • Permanent
O
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Part Time Receptionist

Orange Recruitment

Manchester, NW
4 days ago
Manchester, NW
£17.636k Per Year
4 days ago
£17.636k Per Year

Part Time Receptionist


Two days per week 08:45 to 16:45 (14 hours per week)
Start Date: Immediate (Subject to pre-employment recruitment checks)
Salary: Scale Point 9, FTE £17,636 per annum


A vacancy has arisen for a part time receptionist to cover two days a week. There is some flexibility on which days these will be.

This is a 52-week position and hours of work are 08:45 to 4:45 pm with a one-hour lunch break, which is unpaid.


Please ensure that you download and save the application form to your computer before completing the form.


Status: 
This is a permanent position

Candidates will be informed of the interview process with regards to Covid safety in due course.


Closing date for applications: 
19th March 2021 at 09:00
Interview date: To be confirmed

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Receptionist

National Health Service

Manchester, NW
4 days ago
Manchester, NW
4 days ago

Receptionist

Gtd Healthcare

The closing date is 07 March 2021

Job overview

To provide effective, efficient reception and administrative services for the GP Practices in a professional and courteous manner. The post holder will be expected to work some hours at each of the sites so the ability to travel independently in a timely fashion is essential.

Main duties of the job

Experienced receptionists to work at small and friendly GP Surgery in Moston. Ideal candidate will have EMIS web and Docman experience and good communication skills.

Please see attached the full Job description

About us

gtd healthcare is a values driven not-for-profit provider of primary care, urgent care and dental services across North West England. Led by a clinical Board, the organisation has been providing safe and high quality care to patients for more than 20 years. Fundamentally, we align ourselves with the NHS and we embrace the ethos of social enterprise, reinvesting surpluses generated back into our services.

Job description

Job responsibilities

Key Duties & Responsibilities

1. Reception duties

Welcome and receive all patients and visitors to the Practice

Assist and direct patients to the appropriate healthcare professional/service when they arrive at the Practice

Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional and ensuring careful and accurate recording of details at all times

Project a positive and friendly image to patients and visitors either in person or on the telephone

Explain Practice arrangements and formal requirements to new patients wishing to register and those seeking temporary registration ensuring all registration procedures are completed

Complete new registration procedures and ensure accurate recording of details at all times

Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery

Action repeat prescription requests and ensure they are ready for collection by the patient within 48 hours

Provide test results to patients on advice from the GP or Nurse

Accept payment and issue receipts for private (non general medical services) services

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Act as a chaperone for general examinations if requested following appropriate training

Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen.

Deal with general enquiries and explain procedures as requested

Offer general assistance to the Practice team

2. Clerical/administration

To have a thorough knowledge of all Practice procedures and protocols and know where to access them for reference adhering to them at all times

Ensure adherence at all times to the requirements of the Data Protection Act

Maintain and monitor Practice appointment system

Process all incoming and outgoing mail

Action information received via email and fax

Undertake Choose and Book appointments as requested

Action, retrieve and accurately re-file patient notes and records as required

Ensure correspondence, reports, results etc. are filed/scanned promptly in the correct patient record and are available when patients are seen

Action notes from GPs for individual patients using the Practice clinical system

Enter and code specific data from Consultant letters, faxes and other correspondence

Summarise new and existing patient notes following appropriate training

3. Premises

Open up premises at the start of the day, if first to arrive, de-activate the alarm make all necessary preparations to receive patients for the opening time of the Practice

When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated

Clear and re-stock consulting rooms as required

Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions

Person Specification

Qualifications

Essential

  • Good standard of secondary education.
  • Demonstrable commitment to professional development.

Desirable

  • IT/ Word processing qualification.
  • EMIS Web and Docman.

Experience

Essential

  • Working in a busy public reception environment.
  • Reception & clerical duties.
  • Using word processing packages.
  • Using a computerised booking in system.
  • Dealing with the public/patients.
  • Working in a busy telephone answering environment.
  • Working as part of a team.

Desirable

  • Working in an NHS service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

361 Moston Lane

Manchester

M40 9NB


Employer's website

https://www.gtdhealthcare.co.uk/

P
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Receptionist/ Administrative Assistant

Page Personnel United Kingdom

Manchester, NW
1 day ago
Manchester, NW
1 day ago
The Key Responsibilities of the Receptionist/ Administrative Assistant will include

All aspects of office administration to support a busy office

Managing the diary of the CEO

Arranging meetings, ordering supplies

Carrying out requests from management as needed

Maintaining stock

Answering emails and sorting post

Answering phone calls and transferring them as necessary

Managing website functions and social media

Greeting and welcoming visitors

The Successful candidate will have/be

A minimum of 2 years administration experience

Car owner with full license

Experience working in a fast paced environment

Immediately Available to start work

A Salary of £9 per hour + Holiday Pay.

As the Receptionist/ Admin assistant you will be managing all aspects of general office admin in a fast paced working environment for a well established company based on the outskirts of Manchester city centre.

Job Type

full-time

Posted

5 days ago

Description

GP Receptionist

The Avenue Surgery

The closing date is 01 March 2021

Job overview

The Avenue Surgery a small friendly GP practice based in a modern LIFT building in Leigh.

We are looking to recruit a part time evening Receptionist to join our team in providing high quality medical services to our patients.

Ideally the successful candidate will have experience in a similar role, you will be managing appointments, answering the busy phone lines and dealing with queries. Other tasks required throughout the day will include processing prescriptions and other clinical information while signposting to relevant services and promoting new services to patients.

Your normal working hours will be 27.5 hours per week between 1-6:30pm Monday - Friday.

Main duties of the job

You will need excellent organisational, communication and interpersonal skills, along with the ability to work as part of a team while managing your own work load.

A varied role you will need to be able to multi task while keeping calm under pressure, be able to show empathy and patience when dealing with patients. Good IT skills are essential, GCSE level Maths and English.

Experience of SystmOne clinical system is desirable however full training will be provided for the right candidate.

As this is an ever changing environment we do ask that you are flexible and adapt to change easily. You will be required to help with cover when colleaguesare on leave.

About us

You will be working with a small friendly team of GPs , Nurses, Pharmacist, Secretary and other receptionists in a modern building with parking facilities.

We are a forward thinking practice and encourage new ways of working by becoming more digital and less paper orientated.

This is a very rewarding role for the right person.

Job description

Job responsibilities

JOB TITLE: Medical Receptionist

MAIN PURPOSE OF POST: To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

RESPONSIBLE TO: Practice Manager

MAJOR DUTIES AND RESPONSIBILITIES OF THE POST

1. Reception Duties

  • Make appointments and monitor flow of patients into consulting room.

  • Explain practice arrangements and formal requirements to new patients and ensure procedures are completed.

  • Advice patients of relevant charges for private services, accept payment and issue receipts for same.

  • Respond to all queries and requests for assistance from patients and other visitors.

  • Enter requests for home visits on computer, and include all relevant information.

  • Action requests for acute and repeat prescriptions within one working day.

  • Action requests for ambulance transportation

    2. Management of Appointment System

  • Ensure familiarity with all appointment systems in effect.

  • Book appointments and ensure sufficient information is recorded.

  • Monitor effectiveness of the system and report any problems or variations required.

  • Ensure flow of on-line medical requests and prescriptions to clinicians.

    3. Management of Medical Records

  • Ensure that patient medical records are accurately scanned onto patients records. Ensure patient notes are available when requested.

  • Retrieve and file records in strict alphabetic order.

  • Ensure correspondence, reports, results, etc., are scanned in correct record.

  • Ensure records are kept neat and tidy and in good repair and with all necessary information recorded correctly.

  • Prepare records for new patients, both computer and paper records. Return records to Health Authority when requested.

  • Submit new patients, changes of name or address, or deaths, to Health Authority via links ensuring all information is accurate.

    4. Operating the telephone system

  • Receive and make calls as required. Divert calls and take messages as appropriate.

  • Ensure your phone is logged on at all times

  • Ensure the system is operational and switched over to night service and answer phone at the end of each day.

    5. Promotion of Services

  • Able to signpost to patients to relevant services

  • Promotion of on-line services

    6. Start and end of day procedures

    Start of day

  • Switch on PCs
  • Collect post
  • Make sure reception desk is tidy and registration forms are available.

End of Day

  • Ensure all computers are switched off.
  • Secure repeat prescriptions and patient correspondence in cupboard and lock it.
  • Take external mail to be posted in mail box.

7. Any other delegated duties considered appropriate in the post.

Special requirements of the post

  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests.
  • Excellent communication skills.
  • Attend training courses provided by the practice
  • Keep up to date with relevant annual training.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Experience of dealing with difficult situations
  • Conscientious and hard working
  • Experience of working within a team
  • IT literate

Desirable

  • Experience of working in primary care
  • Experience of working in a GP practice
  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Avenue Surgery

Address

Leigh Health Centre

The Avenue

Leigh

WN7 1HR


Employer's website

https://www.theavenuesurgery.com/