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23Jobs Found

23 Jobs Found 

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UM Administration Coordinator 2 (Work at Home KS, AR, MO, OK)

Humana

Rogers, AR
4 days ago
Rogers, AR
4 days ago
Description
The UM Administration Coordinator 2 contributes to administration of utilization management. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
Responsibilities
Achieve your best at Humana. Join Us! The UM Administration Coordinator 2 provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members for P2P team. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Key Responsibilities:
+ Attaching faxes for chart reviews for the nursing team
+ Answering departmental phones as assigned
+ Make outbound calls to engage members and/or providers to verify clinical information/discharge date and admission status
+ Document calls and attach clinical information received
+ Request clinical information from providers/facilities
+ Create and send out written correspondence
+ Ability to multitask and prioritize
+ Collaborate with multiple roles/departments/providers/team members
Required Qualifications
+ High School Diploma
+ 1 or more years of administrative, healthcare or customer service experience
+ Excellent verbal and written communication skills
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
+ Comprehensive knowledge of Microsoft Word, Outlook and Excel with the ability to type and enter data accurately, as well as the ability to quickly learn new systems
+ Must have accessibility to high speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed for this role); recommended speed is 10Mx1M
Preferred Qualifications
+ Proficient utilizing electronic medical record and documentation programs
+ Proficient and/or experience with medical terminology and/or ICD-10 codes
+ Prior member service or customer service telephone experience desired
+ Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization
Additional Information
+ Hours for this role are: Monday-Friday 8am-5pm CST
Scheduled Weekly Hours
40
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Breakdown Coordinator

J.B. Hunt Transport Services, Inc.

Lowell, AR
4 days ago
Lowell, AR
4 days ago

Job Title:

Breakdown Coordinator

Department:

Production & Skilled Trades

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent is required to make safe, cost effective decisions to facilitate quick repairs in order to maximize equipment utilization. Must receive management approval for repair expenditures exceeding $500.00.

Job Description:

Key Responsibilities:

• Assist company drivers or leased owner-operators with vehicle repairs, tires, fuel, advances and repair instructions by promptly answering incoming calls, gathering necessary information and routing them to company facilities or to an approved vendor for equipment repairs.

• Quickly resolve tire and equipment issues related to breakdown, repair, and roadside assistance to ensure quality and safety of repairs, minimize cost, and maximize equipment utilization.

• Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost; must receive management approval for repair expenditures exceeding $500.00.

• Maintain contact with the driver and vendors to ensure the repairs will be completed quickly and update Operations personnel as to equipment status.

• Provide follow up to ensure problems have been handled in a timely manner.

Qualifications:

Minimum Qualification:

  • High school diploma or GED equivalent; up to 1 year of related experience and/or training OR equivalent combination of education and experience. Preferred Qualification: Automotive and/or diesel mechanic knowledge

  • Ability to communicate (written and verbal) effectively

  • Ability to establish and maintain effective relationships with personnel, customers and vendors

  • Ability to exercise discretion

  • Ability to make time-sensitive decisions

  • Ability to manage multiple priorities

  • Ability to multitask

  • Ability to work both independently and as part of a team

  • Basic deductive reasoning skills

  • Customer Service skills

  • Decision making skills

  • Experience with collecting/documenting information

  • Experience working in a fast-paced environment

  • Interest in learning new technologies

  • Proficient active listening skills

  • Proficient time management skills

  • Solution-oriented.

Education:

GED (Required), High School (Required)

Work Experience:

Transportation/Logistics

Job Opening ID:

00378780 Breakdown Coordinator (Evergreen) (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

Job Title:

Breakdown Coordinator

Department:

Production & Skilled Trades

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent is required to make safe, cost effective decisions to facilitate quick repairs in order to maximize equipment utilization. Must receive management approval for repair expenditures exceeding $500.00.

Job Description:

Key Responsibilities:

• Assist company drivers or leased owner-operators with vehicle repairs, tires, fuel, advances and repair instructions by promptly answering incoming calls, gathering necessary information and routing them to company facilities or to an approved vendor for equipment repairs.

• Quickly resolve tire and equipment issues related to breakdown, repair, and roadside assistance to ensure quality and safety of repairs, minimize cost, and maximize equipment utilization.

• Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost; must receive management approval for repair expenditures exceeding $500.00.

• Maintain contact with the driver and vendors to ensure the repairs will be completed quickly and update Operations personnel as to equipment status.

• Provide follow up to ensure problems have been handled in a timely manner.

Qualifications:

Minimum Qualification:

  • High school diploma or GED equivalent; up to 1 year of related experience and/or training OR equivalent combination of education and experience. Preferred Qualification: Automotive and/or diesel mechanic knowledge

  • Ability to communicate (written and verbal) effectively

  • Ability to establish and maintain effective relationships with personnel, customers and vendors

  • Ability to exercise discretion

  • Ability to make time-sensitive decisions

  • Ability to manage multiple priorities

  • Ability to multitask

  • Ability to work both independently and as part of a team

  • Basic deductive reasoning skills

  • Customer Service skills

  • Decision making skills

  • Experience with collecting/documenting information

  • Experience working in a fast-paced environment

  • Interest in learning new technologies

  • Proficient active listening skills

  • Proficient time management skills

  • Solution-oriented.

Education:

GED (Required), High School (Required)

Work Experience:

Transportation/Logistics

Job Opening ID:

00378780 Breakdown Coordinator (Evergreen) (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

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Front Desk Coordinator II

University of Arkansas for Medical Sciences

Lowell, AR
12 days ago
Lowell, AR
12 days ago

Located in Northwest Arkansas

 

The Front Desk Coordinator (Access Coordinator II) meets, greets, and assists the public; answers telephones; coordinates appointments; and provides comprehensive support for the patient care activities. 

 

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans. 

 

UAMS offers amazing benefits and perks:

  • Health: Medical, Dental and Vision plans available for staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary offered commensurate with experience.


  • Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration as needed, inputs and/or updates accurate patient information.
  • Processes walk-ins, creates new patient charts, accesses systems for orders.
  • Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed.
  • Responsible for inventory, orders, and stocking supplies; and cleans and maintains equipment.
  • Picks-up and delivers mail.
  • Ensures the waiting room is clean and stocked with educational information and coffee.
  • Performs ABN completion, schedules surgeries and/or tests.
  • Issues school/work excuses, sends out no show letters, and takes patient photos.
  • Responsible for blocking schedules as appropriate; canceling and rescheduling appointments as requested.
  • Responsible for recording daily and monthly statistics and communication of any medical records issues.
  • Collects and posts payments and issues receipts.
  • Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit and batch dollars and must complete deposit agreement.
  • May perform other duties as assigned.

Minimum Qualifications:

  • High School Diploma/GED
  • Two (2) years of customer service or healthcare experience
  • Basic computer (preferably Microsoft Office) and keyboarding skills
  • Superb telephone etiquette skills
  • General knowledge of office machines including printers and scanners
  • Excellent customer service skills

Preferred Qualifications: 

  • Registration experience
  • Knowledge in basic medical terminology preferred, medical terminology competent within three (3) months of hire
  • Front/Information Desk experience
  • Experience greeting customers
  • In-person order-taking experience
  • Experience Interacting with medical staff (nurses and doctors)
  • Appointment-setting and scheduling experience
  • Experience working in the following: Hotel Front-Desk/Scheduling, Bank Teller, Host/Hostess, and/or Retail Sales

This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

 

UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.  If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).


Stand: Frequently
Sit: Frequently
Walk: Frequently
Bend, crawl, crouch, kneel, stoop, or reach overhead: Frequently
Lift, push, pull, carry weight: 10 lbs or less
Use hands to touch, handle, or feel: Frequently
Talk: Frequently
Hear: Frequently
Taste or smell: Never
Read, concentrate, think analytically: Frequently
Physical Environment: Inside Medical Facility Environment, Inside Office Environment
Noise Level: Quiet
Visual Requirements: Not required
Hazards: Dust
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Claims Intake Coordinator

J.B. Hunt Transport Services, Inc.

Lowell, AR
2 days ago
Lowell, AR
2 days ago

Job Title:

Claims Intake Coordinator

Department:

Administration, Facilities & Secretarial

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under close supervision, the incumbent is responsible for handling intake of OS (overage, shortage and damage) claims requests. They collaborate with other team members to help ensure communication, information and documentation flows through to support each claim between the customer and internal J.B. Hunt stakeholders. Additionally, they receive and respond to routine correspondence following established procedures not requiring management review

Job Description:

Key Responsibilities:

• Take and manage new reports of cargo losses and work with per customer requirements.

• Manage the OS&D intake through phone, email database, or other communication methods, determine appropriate area to direct information and requests.

• Provide general support to the OS&D claims team by conducting administrative tasks such as scheduling appointments, meetings, and conference calls; data entry, documenting, and filing; and drafting memoranda, correspondence, and/or summaries.

Qualifications:

Minimum Qualifications:

  • High School Diploma or GED with 0-1 year combination of education, experience and training

Preferred Qualifications:

  • Ability to make time-sensitive decisions
  • Ability to multitask
  • Ability to type at least 30 words-per-minute
  • Ability to work both independently and as part of a team
  • Basic deductive reasoning skills
  • Self-motivation

Education:

GED (Required), High School (Required)

Work Experience:

Clerical/Administrative

Job Opening ID:

00384001 Claims Intake Coordinator (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

Job Title:

Claims Intake Coordinator

Department:

Administration, Facilities & Secretarial

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under close supervision, the incumbent is responsible for handling intake of OS (overage, shortage and damage) claims requests. They collaborate with other team members to help ensure communication, information and documentation flows through to support each claim between the customer and internal J.B. Hunt stakeholders. Additionally, they receive and respond to routine correspondence following established procedures not requiring management review

Job Description:

Key Responsibilities:

• Take and manage new reports of cargo losses and work with per customer requirements.

• Manage the OS&D intake through phone, email database, or other communication methods, determine appropriate area to direct information and requests.

• Provide general support to the OS&D claims team by conducting administrative tasks such as scheduling appointments, meetings, and conference calls; data entry, documenting, and filing; and drafting memoranda, correspondence, and/or summaries.

Qualifications:

Minimum Qualifications:

  • High School Diploma or GED with 0-1 year combination of education, experience and training

Preferred Qualifications:

  • Ability to make time-sensitive decisions
  • Ability to multitask
  • Ability to type at least 30 words-per-minute
  • Ability to work both independently and as part of a team
  • Basic deductive reasoning skills
  • Self-motivation

Education:

GED (Required), High School (Required)

Work Experience:

Clerical/Administrative

Job Opening ID:

00384001 Claims Intake Coordinator (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

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Front Desk Coordinator II - Extra Help

University of Arkansas for Medical Sciences

Lowell, AR
12 days ago
Lowell, AR
12 days ago

This is a temporary, as-need position not benefits eligible

Located in Northwest Arkansas

 

The Front Desk Coordinator (Access Coordinator II) meets, greets, and assists the public; answers telephones; coordinates appointments; and provides comprehensive support for the patient care activities. 

 

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans. 

 

UAMS offers amazing benefits and perks:

  • Health: Medical, Dental and Vision plans available for staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary: $15.26 hourly


  • Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration as needed, inputs and/or updates accurate patient information.
  • Processes walk-ins, creates new patient charts, accesses systems for orders.
  • Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed.
  • Responsible for inventory, orders, and stocking supplies; and cleans and maintains equipment.
  • Picks-up and delivers mail.
  • Ensures the waiting room is clean and stocked with educational information and coffee.
  • Performs ABN completion, schedules surgeries and/or tests.
  • Issues school/work excuses, sends out no show letters, and takes patient photos.
  • Responsible for blocking schedules as appropriate; canceling and rescheduling appointments as requested.
  • Responsible for recording daily and monthly statistics and communication of any medical records issues.
  • Collects and posts payments and issues receipts.
  • Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit and batch dollars and must complete deposit agreement.
  • May perform other duties as assigned.

Minimum Qualifications:

  • High School Diploma/GED
  • Two (2) years of customer service or healthcare experience
  • Basic computer (preferably Microsoft Office) and keyboarding skills
  • Superb telephone etiquette skills
  • General knowledge of office machines including printers and scanners
  • Excellent customer service skills

Preferred Qualifications: 

  • Registration experience
  • Knowledge in basic medical terminology preferred, medical terminology competent within three (3) months of hire
  • Front/Information Desk experience
  • Experience greeting customers
  • In-person order-taking experience
  • Experience Interacting with medical staff (nurses and doctors)
  • Appointment-setting and scheduling experience
  • Experience working in the following: Hotel Front-Desk/Scheduling, Bank Teller, Host/Hostess, and/or Retail Sales

This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

 

UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.  If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).


Stand: Frequently
Sit: Frequently
Walk: Frequently
Bend, crawl, crouch, kneel, stoop, or reach overhead: Frequently
Lift, push, pull, carry weight: 26 - 50 lbs
Use hands to touch, handle, or feel: Frequently
Talk: Frequently
Hear: Frequently
Taste or smell: Frequently
Read, concentrate, think analytically: Frequently
Physical Environment: Inside Medical Facility Environment, Inside Office Environment
Noise Level: Moderate
Visual Requirements: Far visual acuity, Near visual acuity
Hazards: None
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Director of Inpatient Services (Hospice)

Circle of Life Hospice

Bentonville, AR
3 days ago
Bentonville, AR
3 days ago

Find the connection between your compassion, expertise and exceptional community care with hospice leader, Circle of Life. Passionate about making a difference in the lives of others on an everyday basis, we foster a culture of compassion and collaboration. As Northwest Arkansas' premiere hospice provider, we operate two beautiful inpatient hospice care facilities and offer outpatient hospice services for Benton, Washington, Madison, and Carroll counties. Circle of Life is the largest and most respected hospice in the area, serving the region as a top not-for-profit organization for more than 26 years.

Position Overview: The Inpatient Services Director will be responsible for providing leadership in the areas of compliance, safety, quality and nursing practice. The position oversees staff retention, education and competency while supporting the professional development of staff. Additional responsibilities include developing and maintaining a departmental budget, maintaining high patient satisfaction, and acting as a liaison between Inpatient Services and other departments within Circle of Life

Required Education, Skills, Knowledge and Experience: Bachelor's Degree (Master's Preferred), Unrestricted RN License, Minimum of 5 years' experience in a progressive clinical leadership role with evidenced success. Strong analytical skills required to perform various data analysis techniques, review statistical and budgetary information and synthesize information appropriately. Knowledge of Healthcare accounting techniques, cost/benefit comparisons, analysis of budget variances and staffing resources. Must possess excellent interpersonal and communication skills to provide effective participative leadership and to interact with patients, families, physicians, and other visitors and staff. Working knowledge of computers, including spreadsheet and word processing software.

SPECIFIC DUTIES AND POSITION REQUIREMENTS

  1. Provide leadership, guidance and support for IPU staff members to promote a work environment conducive to harmonious work relationships and high staff morale.
  2. Serves as a role model and resource for less experienced managers in assisting them to meet the responsibilities of their positions.
  3. Develop process for regular communication and meetings with staff and direct reports.
  4. Directs staffing activities including performance evaluations, scheduling, orientation, and training.
  5. Ensures nursing staff evaluations, competencies, education, TB fit tests, TB tests, CPR license and flu shots are completed within policy and guidelines of the organization.
  6. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems with solution focused mindset.
  7. Communicates frequently with new staff throughout the orientation period to build relationships and ensure training goals are met during the orientation period.
  8. Encourages and supports diverse views and approaches, creating an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.
  9. Identifies programs and services which are appropriate for further development and formulates proposals.
  10. Executes the implementation of new programs and services ensuring budget requirements, space, equipment, supplies, staffing, projected volume and revenue are considered.
  11. Annually develops an annual capital and operating budget, monitors and evaluates budgets monthly, comparing actual to budget targets and reporting variances.
  12. Develops and submits requests for annual capital equipment needs and coordinates the purchase of approved capital equipment requests for clinical teams.
  13. Continuously monitor a variety of quality indicators, incident reports and patient satisfaction data and investigate opportunities for improvement.
  14. Monitors the level of clinical activity within the clinical teams to define referral trends, areas of increased service needs, and staffing patterns.
  15. Designs and implements quality management activities which include identifying gaps in quality, collecting data, developing solutions, and reporting outcomes.
  16. Conducts chart audits to support performance improvement projects.
  17. Reports quality and safety concerns to CCO in timely and solution focused manner.
  18. Ensures that the IPU is compliant with all established policies, quality assurance programs, safety, and infection control policies and procedures.
  19. Works closely with EHR Coordinator, acting as a resource for staff with questions, concerns or problems.
  20. Monitors completion of corrections to documentation requested by Compliance and EHR Coordinators.
  21. Identifying any real or potential problems and ensuring all identified risks to patient's staff or family are reported to the Director of Clinical Services in a timely manner.
  22. Maintains collaborative relationships with other departments to ensure the ongoing delivery of quality care.
  23. Ensures adequate equipment and supplies for department and collaborates regularly with DME Manager to ensure a system for maintaining supply pars is present.
  24. Participate in organization wide education initiatives.
  25. Develops new and updates departmental policies and procedures as needed.
  26. Maintains, regular, reliable, and predictable attendance.
  27. Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
  28. Represents Circle of Life to the community in a positive manner.
  29. Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
  30. Performs other duties as assigned.
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Front Desk Coordinator II

UAMS Medical Center

Lowell, AR
14 days ago
Lowell, AR
14 days ago

Overview

Located in Northwest Arkansas

 

The Front Desk Coordinator (Access Coordinator II) meets, greets, and assists the public; answers telephones; coordinates appointments; and provides comprehensive support for the patient care activities. 

 

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans. 

 

UAMS offers amazing benefits and perks:

  • Health: Medical, Dental and Vision plans available for staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary offered commensurate with experience.

Responsibilities

  • Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration as needed, inputs and/or updates accurate patient information.
  • Processes walk-ins, creates new patient charts, accesses systems for orders.
  • Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed.
  • Responsible for inventory, orders, and stocking supplies; and cleans and maintains equipment.
  • Picks-up and delivers mail.
  • Ensures the waiting room is clean and stocked with educational information and coffee.
  • Performs ABN completion, schedules surgeries and/or tests.
  • Issues school/work excuses, sends out no show letters, and takes patient photos.
  • Responsible for blocking schedules as appropriate; canceling and rescheduling appointments as requested.
  • Responsible for recording daily and monthly statistics and communication of any medical records issues.
  • Collects and posts payments and issues receipts.
  • Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit and batch dollars and must complete deposit agreement.
  • May perform other duties as assigned.

Qualifications

Minimum Qualifications:

  • High School Diploma/GED
  • Two (2) years of customer service or healthcare experience
  • Basic computer (preferably Microsoft Office) and keyboarding skills
  • Superb telephone etiquette skills
  • General knowledge of office machines including printers and scanners
  • Excellent customer service skills

Preferred Qualifications: 

  • Registration experience
  • Knowledge in basic medical terminology preferred, medical terminology competent within three (3) months of hire
  • Front/Information Desk experience
  • Experience greeting customers
  • In-person order-taking experience
  • Experience Interacting with medical staff (nurses and doctors)
  • Appointment-setting and scheduling experience
  • Experience working in the following: Hotel Front-Desk/Scheduling, Bank Teller, Host/Hostess, and/or Retail Sales

This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

 

UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.  If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Physical Requirements

Stand: FrequentlySit: FrequentlyWalk: FrequentlyBend, crawl, crouch, kneel, stoop, or reach overhead: FrequentlyLift, push, pull, carry weight: 10 lbs or lessUse hands to touch, handle, or feel: FrequentlyTalk: FrequentlyHear: FrequentlyTaste or smell: NeverRead, concentrate, think analytically: FrequentlyPhysical Environment: Inside Medical Facility Environment, Inside Office EnvironmentNoise Level: QuietVisual Requirements: Not requiredHazards: Dust
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Director of Inpatient Services (Hospice)

Circle of Life Hospice

Bentonville, AR
3 days ago
Bentonville, AR
3 days ago

Find the connection between your compassion, expertise and exceptional community care with hospice leader, Circle of Life. Passionate about making a difference in the lives of others on an everyday basis, we foster a culture of compassion and collaboration. As Northwest Arkansas' premiere hospice provider, we operate two beautiful inpatient hospice care facilities and offer outpatient hospice services for Benton, Washington, Madison, and Carroll counties. Circle of Life is the largest and most respected hospice in the area, serving the region as a top not-for-profit organization for more than 26 years.

Position Overview: The Inpatient Services Director will be responsible for providing leadership in the areas of compliance, safety, quality and nursing practice. The position oversees staff retention, education and competency while supporting the professional development of staff. Additional responsibilities include developing and maintaining a departmental budget, maintaining high patient satisfaction, and acting as a liaison between Inpatient Services and other departments within Circle of Life

Required Education, Skills, Knowledge and Experience: Bachelor's Degree (Master's Preferred), Unrestricted RN License, Minimum of 5 years' experience in a progressive clinical leadership role with evidenced success. Strong analytical skills required to perform various data analysis techniques, review statistical and budgetary information and synthesize information appropriately. Knowledge of Healthcare accounting techniques, cost/benefit comparisons, analysis of budget variances and staffing resources. Must possess excellent interpersonal and communication skills to provide effective participative leadership and to interact with patients, families, physicians, and other visitors and staff. Working knowledge of computers, including spreadsheet and word processing software.

SPECIFIC DUTIES AND POSITION REQUIREMENTS

  1. Provide leadership, guidance and support for IPU staff members to promote a work environment conducive to harmonious work relationships and high staff morale.
  2. Serves as a role model and resource for less experienced managers in assisting them to meet the responsibilities of their positions.
  3. Develop process for regular communication and meetings with staff and direct reports.
  4. Directs staffing activities including performance evaluations, scheduling, orientation, and training.
  5. Ensures nursing staff evaluations, competencies, education, TB fit tests, TB tests, CPR license and flu shots are completed within policy and guidelines of the organization.
  6. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems with solution focused mindset.
  7. Communicates frequently with new staff throughout the orientation period to build relationships and ensure training goals are met during the orientation period.
  8. Encourages and supports diverse views and approaches, creating an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.
  9. Identifies programs and services which are appropriate for further development and formulates proposals.
  10. Executes the implementation of new programs and services ensuring budget requirements, space, equipment, supplies, staffing, projected volume and revenue are considered.
  11. Annually develops an annual capital and operating budget, monitors and evaluates budgets monthly, comparing actual to budget targets and reporting variances.
  12. Develops and submits requests for annual capital equipment needs and coordinates the purchase of approved capital equipment requests for clinical teams.
  13. Continuously monitor a variety of quality indicators, incident reports and patient satisfaction data and investigate opportunities for improvement.
  14. Monitors the level of clinical activity within the clinical teams to define referral trends, areas of increased service needs, and staffing patterns.
  15. Designs and implements quality management activities which include identifying gaps in quality, collecting data, developing solutions, and reporting outcomes.
  16. Conducts chart audits to support performance improvement projects.
  17. Reports quality and safety concerns to CCO in timely and solution focused manner.
  18. Ensures that the IPU is compliant with all established policies, quality assurance programs, safety, and infection control policies and procedures.
  19. Works closely with EHR Coordinator, acting as a resource for staff with questions, concerns or problems.
  20. Monitors completion of corrections to documentation requested by Compliance and EHR Coordinators.
  21. Identifying any real or potential problems and ensuring all identified risks to patient's staff or family are reported to the Director of Clinical Services in a timely manner.
  22. Maintains collaborative relationships with other departments to ensure the ongoing delivery of quality care.
  23. Ensures adequate equipment and supplies for department and collaborates regularly with DME Manager to ensure a system for maintaining supply pars is present.
  24. Participate in organization wide education initiatives.
  25. Develops new and updates departmental policies and procedures as needed.
  26. Maintains, regular, reliable, and predictable attendance.
  27. Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
  28. Represents Circle of Life to the community in a positive manner.
  29. Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
  30. Performs other duties as assigned.
U
U

Front Desk Coordinator II - Extra Help

UAMS Medical Center

Lowell, AR
13 days ago
Lowell, AR
13 days ago

Overview

This is a temporary, as-need position not benefits eligible

Located in Northwest Arkansas

 

The Front Desk Coordinator (Access Coordinator II) meets, greets, and assists the public; answers telephones; coordinates appointments; and provides comprehensive support for the patient care activities. 

 

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans. 

 

UAMS offers amazing benefits and perks:

  • Health: Medical, Dental and Vision plans available for staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary: $15.26 hourly

Responsibilities

  • Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration as needed, inputs and/or updates accurate patient information.
  • Processes walk-ins, creates new patient charts, accesses systems for orders.
  • Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed.
  • Responsible for inventory, orders, and stocking supplies; and cleans and maintains equipment.
  • Picks-up and delivers mail.
  • Ensures the waiting room is clean and stocked with educational information and coffee.
  • Performs ABN completion, schedules surgeries and/or tests.
  • Issues school/work excuses, sends out no show letters, and takes patient photos.
  • Responsible for blocking schedules as appropriate; canceling and rescheduling appointments as requested.
  • Responsible for recording daily and monthly statistics and communication of any medical records issues.
  • Collects and posts payments and issues receipts.
  • Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit and batch dollars and must complete deposit agreement.
  • May perform other duties as assigned.

Qualifications

Minimum Qualifications:

  • High School Diploma/GED
  • Two (2) years of customer service or healthcare experience
  • Basic computer (preferably Microsoft Office) and keyboarding skills
  • Superb telephone etiquette skills
  • General knowledge of office machines including printers and scanners
  • Excellent customer service skills

Preferred Qualifications: 

  • Registration experience
  • Knowledge in basic medical terminology preferred, medical terminology competent within three (3) months of hire
  • Front/Information Desk experience
  • Experience greeting customers
  • In-person order-taking experience
  • Experience Interacting with medical staff (nurses and doctors)
  • Appointment-setting and scheduling experience
  • Experience working in the following: Hotel Front-Desk/Scheduling, Bank Teller, Host/Hostess, and/or Retail Sales

This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

 

UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.  If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Physical Requirements

Stand: FrequentlySit: FrequentlyWalk: FrequentlyBend, crawl, crouch, kneel, stoop, or reach overhead: FrequentlyLift, push, pull, carry weight: 26 - 50 lbsUse hands to touch, handle, or feel: FrequentlyTalk: FrequentlyHear: FrequentlyTaste or smell: FrequentlyRead, concentrate, think analytically: FrequentlyPhysical Environment: Inside Medical Facility Environment, Inside Office EnvironmentNoise Level: ModerateVisual Requirements: Far visual acuity, Near visual acuityHazards: None

Posted

4 days ago

Description

Description


The UM Administration Coordinator 2 contributes to administration of utilization management. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities


Achieve your best at Humana. Join Us! The UM Administration Coordinator 2 provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members for P2P team. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.


Key Responsibilities:


+ Attaching faxes for chart reviews for the nursing team

+ Answering departmental phones as assigned

+ Make outbound calls to engage members and/or providers to verify clinical information/discharge date and admission status

+ Document calls and attach clinical information received

+ Request clinical information from providers/facilities

+ Create and send out written correspondence

+ Ability to multitask and prioritize

+ Collaborate with multiple roles/departments/providers/team members


Required Qualifications


+ High School Diploma

+ 1 or more years of administrative, healthcare or customer service experience

+ Excellent verbal and written communication skills

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

+ Comprehensive knowledge of Microsoft Word, Outlook and Excel with the ability to type and enter data accurately, as well as the ability to quickly learn new systems

+ Must have accessibility to high speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed for this role); recommended speed is 10Mx1M


Preferred Qualifications


+ Proficient utilizing electronic medical record and documentation programs

+ Proficient and/or experience with medical terminology and/or ICD-10 codes

+ Prior member service or customer service telephone experience desired

+ Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization


Additional Information


+ Hours for this role are: Monday-Friday 8am-5pm CST


Scheduled Weekly Hours


40
Source: Humana