Located in Northwest Arkansas

The Front Desk Coordinator (Access Coordinator II) meets, greets, and assists the public; answers telephones; coordinates appointments; and provides comprehensive support for the patient care activities. 

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans. 

UAMS offers amazing benefits and perks:

• Health: Medical, Dental and Vision plans available for staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary offered commensurate with experience.

• Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration as needed, inputs and/or updates accurate patient information.
• Processes walk-ins, creates new patient charts, accesses systems for orders.
• Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed.
• Responsible for inventory, orders, and stocking supplies; and cleans and maintains equipment.
• Picks-up and delivers mail.
• Ensures the waiting room is clean and stocked with educational information and coffee.
• Performs ABN completion, schedules surgeries and/or tests.
• Issues school/work excuses, sends out no show letters, and takes patient photos.
• Responsible for blocking schedules as appropriate; canceling and rescheduling appointments as requested.
• Responsible for recording daily and monthly statistics and communication of any medical records issues.
• Collects and posts payments and issues receipts.
• Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit and batch dollars and must complete deposit agreement.
• May perform other duties as assigned.

Minimum Qualifications:

• High School Diploma/GED
• Two (2) years of customer service or healthcare experience
• Basic computer (preferably Microsoft Office) and keyboarding skills
• Superb telephone etiquette skills
• General knowledge of office machines including printers and scanners
• Excellent customer service skills

Preferred Qualifications: 

• Registration experience
• Knowledge in basic medical terminology preferred, medical terminology competent within three (3) months of hire
• Front/Information Desk experience
• Experience greeting customers
• In-person order-taking experience
• Experience Interacting with medical staff (nurses and doctors)
• Appointment-setting and scheduling experience
• Experience working in the following: Hotel Front-Desk/Scheduling, Bank Teller, Host/Hostess, and/or Retail Sales

This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.  If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

This is a temporary, as-need position not benefits eligible

Located in Northwest Arkansas

The Front Desk Coordinator (Access Coordinator II) meets, greets, and assists the public; answers telephones; coordinates appointments; and provides comprehensive support for the patient care activities. 

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans. 

UAMS offers amazing benefits and perks:

• Health: Medical, Dental and Vision plans available for staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary: $15.26 hourly

• Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration as needed, inputs and/or updates accurate patient information.
• Processes walk-ins, creates new patient charts, accesses systems for orders.
• Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed.
• Responsible for inventory, orders, and stocking supplies; and cleans and maintains equipment.
• Picks-up and delivers mail.
• Ensures the waiting room is clean and stocked with educational information and coffee.
• Performs ABN completion, schedules surgeries and/or tests.
• Issues school/work excuses, sends out no show letters, and takes patient photos.
• Responsible for blocking schedules as appropriate; canceling and rescheduling appointments as requested.
• Responsible for recording daily and monthly statistics and communication of any medical records issues.
• Collects and posts payments and issues receipts.
• Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit and batch dollars and must complete deposit agreement.
• May perform other duties as assigned.

Minimum Qualifications:

• High School Diploma/GED
• Two (2) years of customer service or healthcare experience
• Basic computer (preferably Microsoft Office) and keyboarding skills
• Superb telephone etiquette skills
• General knowledge of office machines including printers and scanners
• Excellent customer service skills

Preferred Qualifications: 

• Registration experience
• Knowledge in basic medical terminology preferred, medical terminology competent within three (3) months of hire
• Front/Information Desk experience
• Experience greeting customers
• In-person order-taking experience
• Experience Interacting with medical staff (nurses and doctors)
• Appointment-setting and scheduling experience
• Experience working in the following: Hotel Front-Desk/Scheduling, Bank Teller, Host/Hostess, and/or Retail Sales

This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.  If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Find the connection between your compassion, expertise and exceptional community care with hospice leader, Circle of Life. Passionate about making a difference in the lives of others on an everyday basis, we foster a culture of compassion and collaboration. As Northwest Arkansas' premiere hospice provider, we operate two beautiful inpatient hospice care facilities and offer outpatient hospice services for Benton, Washington, Madison, and Carroll counties. Circle of Life is the largest and most respected hospice in the area, serving the region as a top not-for-profit organization for more than 26 years.

Position Overview: The Inpatient Services Director will be responsible for providing leadership in the areas of compliance, safety, quality and nursing practice. The position oversees staff retention, education and competency while supporting the professional development of staff. Additional responsibilities include developing and maintaining a departmental budget, maintaining high patient satisfaction, and acting as a liaison between Inpatient Services and other departments within Circle of Life

Required Education, Skills, Knowledge and Experience: Bachelor's Degree (Master's Preferred), Unrestricted RN License, Minimum of 5 years' experience in a progressive clinical leadership role with evidenced success. Strong analytical skills required to perform various data analysis techniques, review statistical and budgetary information and synthesize information appropriately. Knowledge of Healthcare accounting techniques, cost/benefit comparisons, analysis of budget variances and staffing resources. Must possess excellent interpersonal and communication skills to provide effective participative leadership and to interact with patients, families, physicians, and other visitors and staff. Working knowledge of computers, including spreadsheet and word processing software.

SPECIFIC DUTIES AND POSITION REQUIREMENTS

1. Provide leadership, guidance and support for IPU staff members to promote a work environment conducive to harmonious work relationships and high staff morale.
2. Serves as a role model and resource for less experienced managers in assisting them to meet the responsibilities of their positions.
3. Develop process for regular communication and meetings with staff and direct reports.
4. Directs staffing activities including performance evaluations, scheduling, orientation, and training.
5. Ensures nursing staff evaluations, competencies, education, TB fit tests, TB tests, CPR license and flu shots are completed within policy and guidelines of the organization.
6. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems with solution focused mindset.
7. Communicates frequently with new staff throughout the orientation period to build relationships and ensure training goals are met during the orientation period.
8. Encourages and supports diverse views and approaches, creating an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.
9. Identifies programs and services which are appropriate for further development and formulates proposals.
10. Executes the implementation of new programs and services ensuring budget requirements, space, equipment, supplies, staffing, projected volume and revenue are considered.
11. Annually develops an annual capital and operating budget, monitors and evaluates budgets monthly, comparing actual to budget targets and reporting variances.
12. Develops and submits requests for annual capital equipment needs and coordinates the purchase of approved capital equipment requests for clinical teams.
13. Continuously monitor a variety of quality indicators, incident reports and patient satisfaction data and investigate opportunities for improvement.
14. Monitors the level of clinical activity within the clinical teams to define referral trends, areas of increased service needs, and staffing patterns.
15. Designs and implements quality management activities which include identifying gaps in quality, collecting data, developing solutions, and reporting outcomes.
16. Conducts chart audits to support performance improvement projects.
17. Reports quality and safety concerns to CCO in timely and solution focused manner.
18. Ensures that the IPU is compliant with all established policies, quality assurance programs, safety, and infection control policies and procedures.
19. Works closely with EHR Coordinator, acting as a resource for staff with questions, concerns or problems.
20. Monitors completion of corrections to documentation requested by Compliance and EHR Coordinators.
21. Identifying any real or potential problems and ensuring all identified risks to patient's staff or family are reported to the Director of Clinical Services in a timely manner.
22. Maintains collaborative relationships with other departments to ensure the ongoing delivery of quality care.
23. Ensures adequate equipment and supplies for department and collaborates regularly with DME Manager to ensure a system for maintaining supply pars is present.
24. Participate in organization wide education initiatives.
25. Develops new and updates departmental policies and procedures as needed.
26. Maintains, regular, reliable, and predictable attendance.
27. Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
28. Represents Circle of Life to the community in a positive manner.
29. Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
30. Performs other duties as assigned.

Overview

Located in Northwest Arkansas

The Front Desk Coordinator (Access Coordinator II) meets, greets, and assists the public; answers telephones; coordinates appointments; and provides comprehensive support for the patient care activities. 

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans. 

UAMS offers amazing benefits and perks:

• Health: Medical, Dental and Vision plans available for staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary offered commensurate with experience.

Responsibilities

• Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration as needed, inputs and/or updates accurate patient information.
• Processes walk-ins, creates new patient charts, accesses systems for orders.
• Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed.
• Responsible for inventory, orders, and stocking supplies; and cleans and maintains equipment.
• Picks-up and delivers mail.
• Ensures the waiting room is clean and stocked with educational information and coffee.
• Performs ABN completion, schedules surgeries and/or tests.
• Issues school/work excuses, sends out no show letters, and takes patient photos.
• Responsible for blocking schedules as appropriate; canceling and rescheduling appointments as requested.
• Responsible for recording daily and monthly statistics and communication of any medical records issues.
• Collects and posts payments and issues receipts.
• Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit and batch dollars and must complete deposit agreement.
• May perform other duties as assigned.

Qualifications

Minimum Qualifications:

• High School Diploma/GED
• Two (2) years of customer service or healthcare experience
• Basic computer (preferably Microsoft Office) and keyboarding skills
• Superb telephone etiquette skills
• General knowledge of office machines including printers and scanners
• Excellent customer service skills

Preferred Qualifications: 

• Registration experience
• Knowledge in basic medical terminology preferred, medical terminology competent within three (3) months of hire
• Front/Information Desk experience
• Experience greeting customers
• In-person order-taking experience
• Experience Interacting with medical staff (nurses and doctors)
• Appointment-setting and scheduling experience
• Experience working in the following: Hotel Front-Desk/Scheduling, Bank Teller, Host/Hostess, and/or Retail Sales

This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.  If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Physical Requirements

Find the connection between your compassion, expertise and exceptional community care with hospice leader, Circle of Life. Passionate about making a difference in the lives of others on an everyday basis, we foster a culture of compassion and collaboration. As Northwest Arkansas' premiere hospice provider, we operate two beautiful inpatient hospice care facilities and offer outpatient hospice services for Benton, Washington, Madison, and Carroll counties. Circle of Life is the largest and most respected hospice in the area, serving the region as a top not-for-profit organization for more than 26 years.

Position Overview: The Inpatient Services Director will be responsible for providing leadership in the areas of compliance, safety, quality and nursing practice. The position oversees staff retention, education and competency while supporting the professional development of staff. Additional responsibilities include developing and maintaining a departmental budget, maintaining high patient satisfaction, and acting as a liaison between Inpatient Services and other departments within Circle of Life

Required Education, Skills, Knowledge and Experience: Bachelor's Degree (Master's Preferred), Unrestricted RN License, Minimum of 5 years' experience in a progressive clinical leadership role with evidenced success. Strong analytical skills required to perform various data analysis techniques, review statistical and budgetary information and synthesize information appropriately. Knowledge of Healthcare accounting techniques, cost/benefit comparisons, analysis of budget variances and staffing resources. Must possess excellent interpersonal and communication skills to provide effective participative leadership and to interact with patients, families, physicians, and other visitors and staff. Working knowledge of computers, including spreadsheet and word processing software.

SPECIFIC DUTIES AND POSITION REQUIREMENTS

1. Provide leadership, guidance and support for IPU staff members to promote a work environment conducive to harmonious work relationships and high staff morale.
2. Serves as a role model and resource for less experienced managers in assisting them to meet the responsibilities of their positions.
3. Develop process for regular communication and meetings with staff and direct reports.
4. Directs staffing activities including performance evaluations, scheduling, orientation, and training.
5. Ensures nursing staff evaluations, competencies, education, TB fit tests, TB tests, CPR license and flu shots are completed within policy and guidelines of the organization.
6. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems with solution focused mindset.
7. Communicates frequently with new staff throughout the orientation period to build relationships and ensure training goals are met during the orientation period.
8. Encourages and supports diverse views and approaches, creating an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.
9. Identifies programs and services which are appropriate for further development and formulates proposals.
10. Executes the implementation of new programs and services ensuring budget requirements, space, equipment, supplies, staffing, projected volume and revenue are considered.
11. Annually develops an annual capital and operating budget, monitors and evaluates budgets monthly, comparing actual to budget targets and reporting variances.
12. Develops and submits requests for annual capital equipment needs and coordinates the purchase of approved capital equipment requests for clinical teams.
13. Continuously monitor a variety of quality indicators, incident reports and patient satisfaction data and investigate opportunities for improvement.
14. Monitors the level of clinical activity within the clinical teams to define referral trends, areas of increased service needs, and staffing patterns.
15. Designs and implements quality management activities which include identifying gaps in quality, collecting data, developing solutions, and reporting outcomes.
16. Conducts chart audits to support performance improvement projects.
17. Reports quality and safety concerns to CCO in timely and solution focused manner.
18. Ensures that the IPU is compliant with all established policies, quality assurance programs, safety, and infection control policies and procedures.
19. Works closely with EHR Coordinator, acting as a resource for staff with questions, concerns or problems.
20. Monitors completion of corrections to documentation requested by Compliance and EHR Coordinators.
21. Identifying any real or potential problems and ensuring all identified risks to patient's staff or family are reported to the Director of Clinical Services in a timely manner.
22. Maintains collaborative relationships with other departments to ensure the ongoing delivery of quality care.
23. Ensures adequate equipment and supplies for department and collaborates regularly with DME Manager to ensure a system for maintaining supply pars is present.
24. Participate in organization wide education initiatives.
25. Develops new and updates departmental policies and procedures as needed.
26. Maintains, regular, reliable, and predictable attendance.
27. Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
28. Represents Circle of Life to the community in a positive manner.
29. Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
30. Performs other duties as assigned.

Overview

This is a temporary, as-need position not benefits eligible

Located in Northwest Arkansas

The Front Desk Coordinator (Access Coordinator II) meets, greets, and assists the public; answers telephones; coordinates appointments; and provides comprehensive support for the patient care activities. 

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans. 

UAMS offers amazing benefits and perks:

• Health: Medical, Dental and Vision plans available for staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary: $15.26 hourly

Responsibilities

• Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration as needed, inputs and/or updates accurate patient information.
• Processes walk-ins, creates new patient charts, accesses systems for orders.
• Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed.
• Responsible for inventory, orders, and stocking supplies; and cleans and maintains equipment.
• Picks-up and delivers mail.
• Ensures the waiting room is clean and stocked with educational information and coffee.
• Performs ABN completion, schedules surgeries and/or tests.
• Issues school/work excuses, sends out no show letters, and takes patient photos.
• Responsible for blocking schedules as appropriate; canceling and rescheduling appointments as requested.
• Responsible for recording daily and monthly statistics and communication of any medical records issues.
• Collects and posts payments and issues receipts.
• Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit and batch dollars and must complete deposit agreement.
• May perform other duties as assigned.

Qualifications

Minimum Qualifications:

• High School Diploma/GED
• Two (2) years of customer service or healthcare experience
• Basic computer (preferably Microsoft Office) and keyboarding skills
• Superb telephone etiquette skills
• General knowledge of office machines including printers and scanners
• Excellent customer service skills

Preferred Qualifications: 

• Registration experience
• Knowledge in basic medical terminology preferred, medical terminology competent within three (3) months of hire
• Front/Information Desk experience
• Experience greeting customers
• In-person order-taking experience
• Experience Interacting with medical staff (nurses and doctors)
• Appointment-setting and scheduling experience
• Experience working in the following: Hotel Front-Desk/Scheduling, Bank Teller, Host/Hostess, and/or Retail Sales

This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.  If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Physical Requirements