financial services contracting jobs

Near colnbrook, home counties
832Jobs Found

832 jobs found for financial services contracting jobs Near colnbrook, home counties

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WMAT Director of Estates

Wembley High Technology College Multi-Academy Trust

Wembley, London
3 days ago
Wembley, London
£50k - £56k Per Year
3 days ago
£50k - £56k Per Year

Job purpose:

  • To lead and manage the Facilities Management function across Wembley Multi- Academy Trust (WMAT) schools – WHTC, ELPS and NBS.
  • To ensure that Health and Safety standards are strictly met across the schools in WMAT.
  • To ensure the security of all premises (and contents) of the schools in accordance with agreed procedures and practices.
  • To ensure that the premises are safe and that all requirements of Health and Safety are met.
  • To ensure that the premises are maintained and cleaned to a high standard and that all statutory standards for the premises are met.
  • To manage support staff (including caretakers, cleaners) with the facilities remit.
  1. Facilities Management
  • Ensure the safe maintenance of WMAT premises, including ensuring that statutory requirements are effective.
  • Ensure continuity of service by the availability of utilities, site services and equipment.
  • Be a role model and an effective line manager of premises staff.
  • Be responsible for the oversight of staffing and security arrangements,
  • Be responsible with the Chief Financial Officer (CFO) for the letting arrangements of the school premises to outside organisations.
  • Be responsible for the deployment and work of the site staff.
  • Oversee the management of the cleaning contracts and cleaning staff and ensure SLA’s levels are agreed and met.
  • Ensure effective systems of supervision of cleaning staff and monitoring of cleaning standards. Ensure accurate completion of daily time sheets and completion of daily diary so that premises works can be monitored and evaluated.
  • Ensure that frequent and regular checks of buildings, grounds, furniture, fittings are undertaken and to take appropriate action to remedy any problems.
  • Manage the maintenance, repair WMAT assets, including schools’ buildings, furniture and fittings.    
  • Maintain and update the asset registers annually. Ensure all assets are recorded accurately, monitored and disposed off in-line with the WMATs Financial Policy.
  • Manage the available resources of staff, space, budgets and equipment efficiently and in accordance with the WMAT's Financial Regulations and other policies as appropriate.
  • Ensure value for money when ordering materials required within the premises department, including cleaning materials.
  • Obtain, when necessary, quotes relating to necessary work and advise CEO, Executive Headteacher and Bursar accordingly.
  • Work strictly within the allocated budget, making sure the WMATs interests are paramount in all interacts.
  • Ensure that orders placed for approved site works/services are in accordance with approved procedures, specifications, timescales and that the work is supervised and signed off as completed to satisfaction.
  • Be the client side link with contracting staff, contribute to specifications, monitoring and review of all major contracts and services and to undertake appropriate administrative processes for specifying and letting minor contracts in accordance with established guidelines.
  • Ensure effective monitoring of the work of contractors working on site.
  • Oversee the effective and efficient utilisation of all Capital works (under 30K) and oversee the preparation, planning and implementation of all building maintenance and development works.
  • Be responsible for the installation and maintenance of all fire-fighting and fire alarm systems. Ensure the maintenance and periodic checking of fire and other safety equipment by a specialist contractor. Ensure the periodic checking of the fire alarm system and equipment as detailed in the Fire Safety Logbook. Initiate and record regular fire drills.
  • Ensure effective response (on a list basis) to call outs by police and Alarm Company Control during closure periods, including nights and weekends, in compliance with the schools Working Policy.
  • Be responsible for all aspects of the schools’ risk management, including ensuring all necessary risk assessments are completed and the necessary checks are in place to meet all audit requirements.
  1. Security
  • Ensure the security operation of WMAT premises, including ensuring that statutory requirements are effective.
  • Ensure a safe environment for all the stakeholders of WMAT. 
  • 3. Health and Safety
  • Ensure that Health and Safety legislation and excellent practices are fully observed across the WMAT estate.
  • Ensure a safe environment for the stakeholders of WMAT at all times (a safe and secure learning and working environment).
  • Ensure the full implementation of policies, procedures and processes concerning Health and Safety (including risk/emergency management).
  • Monitor and revise (when appropriate) documentation related to the areas of specific responsibility.
  • Monitor systems relating to minor maintenance/health and safety/accommodation/ resources.    
  • Ensure the Health and Safety Policy is fully compliant with the requirements of the Health and Safety at Work Act and other legislation and ensure that this is put into practice and is reviewed and assessed at regular intervals or as circumstances change.
  • Ensure statutory requirements are in place and are reviewed regularly, including Fire Drills and Lockdown.
  • Promote health and safety in WMAT as set out in the Health and Safety Policy.
  • Ensure systems are in place for effective monitoring, measuring and reporting of health and safety issues to the CEO, Executive Headteacher and Headteacher and, where appropriate, the Health and Safety Executive.
  1. Management
  • Immediately inform the CEO and CFO of any technical issues (including budgetary implications), which may impact the work of the schools.
  • Be responsible for the management of a rolling programme of maintenance, redecoration, minor refurbishment, furniture renewal and relocation of subjects/functional areas.
  • Manage aspects of small building projects (up to 30K) and maintenance work undertaken on the schools’ premises, including acting as the senior point of contact with regard to liaison with building contractors.
  • Ensure implementation of school rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection).
  • Maintain confidentiality of information acquired in the course of undertaking duties for the schools.
  • Keep abreast of developments and identify possible areas where there is scope to improve systems and procedures.
  • Develop self within the post, undertaking training as appropriate to ensure that relevant knowledge and skills are updated in order to support the development of the schools.
  1. Board of Trustees (BoT) Responsibilities

 Report as required to the BoTs (including attendance at the Trustees Meetings) on: H&S (including security), premises, and small projects.

Person Specification WMAT Director of Estates

  1. Experience or the ability to lead in the management of large or several premises.
  2. Strong understanding of Health & Safety regulations and DfE expectations of good estate management.
  3. Understand the basics of estate management and systems such as heating, ventilation, electrics, intruder alarms and fire alarms etc.
  4. Understand how to maintain buildings and be able to undertake or direct basic building repairs and maintenance.
  5. The ability to operate and understand gas/electrical/mechanical/water/heating systems.
  6. Be able to draw up risk assessments and quality assure them.
  7. Understand and maintain documentation required by the HSE.
  8. To be able to draft up contracts and get the best value for money.
  9. Ability to perform the physical tasks required by the post.
  10. Ability to draw up and scrutinise rotas for cleaning staff to ensure that all premises have high standards of cleanliness.
  11. Be able to take a strategic view and be able to action short and medium term plans.
  12. Be able to negotiate the best price for premises related contracts.
  13. Ability to gather information, analyse data and problem solve.
  14. Ability to prioritise and manage workflow whilst maintaining a flexible approach to respond to urgent requests.
  15. Display a conscientious and logical approach to the role.
  16. Ability to lead and manage people directly and indirectly.
  17. Ability to adapt to changing and conflicting demands.
  18. Ability to adhere to all policies including safeguarding and equality policies.


For further information and to apply please visit our website: https://www.whtc.co.uk/226/vacancies

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Internet of Things Delivery Manager

Royal Borough of Kingston-upon-Thames

Kingston upon Thames, London
4 days ago
Kingston upon Thames, London
£44.79k - £49.827k Per Year
4 days ago
£44.79k - £49.827k Per Year
Internet of Things Delivery Manager 

Salary: Grade - J, £44,790 to £49,827

Hours: 36 Hours, Full Time

Contract: 12 Months Fixed Term or a Secondment for Internal Employees

Location: The Royal Borough of Kingston and The London Borough of Sutton

The South London Partnership (SLP) is working with London Councils to deliver an exciting and innovative “Internet of Things” (IoT) project across the five South London Councils of Croydon, Kingston upon Thames, Merton, Richmond upon Thames and Sutton. The programme (also known as “The InnOvaTe Project”) will enable the boroughs to deliver a multi-purpose IoT platform which will connect various sensors in various projects across borough boundaries. This will use the latest IoT technologies to obtain new data insights using internet-connected sensors, with minimal human intervention to support and drive economic growth across the sub-region.

The project will bring together technology and places to create spaces that address challenges in our communities and opportunities to help people live better, healthier  lives and live independently for longer.

The overall goal is to learn how IoT as a technology can support business retention and

sustainable economic growth but also understand how it may also deliver significant savings to borough budgets. Sutton has been tasked to ensure the programme as a whole delivers a sustainability plan and approach that can be used to drive IoT adoption within the boroughs as a result of the work to be undertaken over a 3.5 year period of learning and pilot study.

The project is focused on the testing of practical case studies that will enable informed decisions to drive new enterprising opportunities, attract interest and create appetite for people and businesses to come to work and live in South London. These case studies will cover a range of sectors, some examples of this include: transportation optimisation and parking; improvements to adult social care and health services through “connected care”; environmental sustainability and improved air quality; and supporting local economic growth, amongst others. Given recent events, this objective has been shifted to include economic recovery and Covid-19 responses.

About the role

We are looking to bring in additional capacity to drive forward and assist with the delivery of the IoT programme within the Borough. It is envisaged that the successful candidate will be building on outline or established Use Cases (UC’s) and it will be their responsibility to progress forward the UC’s in association with internal and external partners to allow the trials to occur. In addition a key part of the role is to ensure accurate and timely reporting and this will need to be done in association with our evaluation partner Kingston University. 

Examples of projects in the pipeline are:

  • Covid 19 Early Response sensor solution

  • Traffic Insights and Social Distancing

  • Gullies and Culvert monitoring

  • Fly Tipping notification

  • Building structure and safety of residents sensors

  • Air Quality monitoring

We are looking for experienced and talented Practitioner Leads with a solid understanding of IoT and who ideally have a Project Manager / Delivery Manager background. On a day to day basis you would be working on developing / documenting Use Cases. Preparing tender packs and ensuring all appropriate representation at meetings. The core responsibility will be to ensure the successful coordination and implementation of the selected IoT solution within the selected borough. A key element to this role will be the handling of communications both internally and externally across multiple service areas, borough representatives and suppliers.  

The role is offered as a 12 month fixed term contract to ensure the successful delivery of the IoT projects in Sutton, and will involve working closely with the shared ICT service and colleagues throughout the council.

Your key responsibilities will be to:

  • Build and maintain teams ensuring they are motivated and thinking creatively in terms of the problems and opportunities that IoT may assist in solving

  • Liaise with all relevant partners be they internal, external including partner organisations e.g. other boroughs / GLA / SLP / LOTI and vendors

  • To become the IoT “champion” within your borough and feeding into the wider IoT Programme

  • Providing regular reporting for a variety of audiences, ensuring the content is relevant and informative

  • Identify and manage risks within the projects

  • Liaise with and coordinate the activities of end users, suppliers and the internal service delivery teams

  • Monitor project spend and forecast including reporting into the IoT Programme office to ensure any deviation / over or underspend is understood and controlled by the IoT Programme office

  • Plan and effect the transition into the live environment.

For this position, we invite applications from candidates with proven experience in stakeholder management, strong communication skills, IoT experience and solid project management experience. Experience of working within a local government environment is highly desirable.

About You

The successful candidate will demonstrate the following key skills and experience:

  • Work successfully with all key stakeholders including residents, businesses, communities, partner organisations and other public services 

  • The ability to communicate to a range of audiences at a high standard using a variety of different methods and styles

  • The ability to work proactively and cooperatively with colleagues, partners, internal and external stakeholders developing positive, open working relationships that inspire new ideas to solve problems and achieve Council goals

  • Some technical understanding of IoT solutions in order to develop, deliver and commission use cases / proof of concept projects

  • Experience of commissioning commercial services including market analysis, the development and implementation of alternative delivery models and contract management

  • Direct experience of leading and delivering projects, particularly using an agile implementation approach

  • The ability to manage and monitor the progress of projects, including undertaking financial reviews, through reporting, evaluation, providing detailed progress reports including evidence and analysis and presenting it in a creative and engaging format to the appropriate authorities including project leads, relevant Committees and project boards

  • The ability to ensure projects meet internal and client expectations with respect to quality, delivery timelines and strategy including being able to prioritise workloads and projects, and managing a mix of projects and balancing competing demands

  • Knowledge of approaches to delivering projects in local government and their practical application, including legal knowledge and experience

You will be assertive but personable in approach as Practitioner Lead, and be able to build productive relationships quickly to ensure that we are providing the best possible service to our users and adding value to the Programme and Borough. 

Our benefits:

Kingston Council has good access to central London and our offices are a short walk from the station based in the middle of the historic and vibrant high street next to the open spaces of the river Thames, offering a wide range of shops, restaurants and leisure facilities; all making for a desirable place to live and work. 

The successful candidate will have access to a wide range of staff benefits, some of which include:

·  29 days annual leave - In addition you will receive 8 statutory bank holidays

·  Local government pension scheme

·  Interest free season loan ticket

·  Cycle to work and Zip Car Scheme

·  Discounts on a range of local shops, restaurants, gyms and leisure centres

·  Comprehensive Learning and Development programme

·  A forward thinking and networked organisation where employee’s views are valued

·  Modern and flexible working environment allowing employees to benefit from agile working practices

We also offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.

Apply
Before applying please refer to the role profile and ensure you meet the essential criteria. You will then need to complete the online application through The Royal Borough of Kingston, adding a supporting statement addressing how you meet the criteria outlined on the role profile. Some of our positions require CV only.

Due to the ongoing covid-19 pandemic, we will be conducting all interviews virtually through Google Meets. If you are successful after shortlisting, you will receive an invitation to interview to book a time slot then closer to the interview, you will receive an email with your Google Meet link from the manager.

If you would like to find out more about this exciting opportunity, please contact David Grasty, Corporate Head of Digital Strategy & Portfolio on david.grasty@kingston.gov.uk or 07920 590953 to request an informal discussion.  

Royal Borough of Kingston is now an accredited London Living Wage Employer

Our Living Wage commitment means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.

It is our policy to ensure that all employees are recruited, trained and promoted on the basis of ability, the requirements of the job and similar, objective criteria. All employees are equally encouraged to take advantage of the opportunities for training and career development. It is also our policy to ensure that no employee or job applicant should receive more or less favourable treatment on the grounds of race, nationality, colour, ethnic or national origin, age, sex, marital status, sexual orientation, religion, or disability in any matters to do with employment.

Closing Date: 15th March 2021

Interview Date: 17th-19th March 2021

We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.
  

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Service Manager

LIV GROUP LIMITED

Watford, HC
4 days ago
Watford, HC
4 days ago

Role: Service Manager

Reporting to: Community Manager

Location: Watford

Direct Reports: Service Technician and Cleaning and Grounds Maintenance Team

OVERVIEW

At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in Build to Rent (BTR) in the USA, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

Cortland plan to develop 10,000 BTR units in the UK over the next 5-7 years, commencing with our first 486-unit BTR residential development in Watford, Cortland Cassiobury, construction of which is well under way.

As an onsite associate of Cortland’s, you’ll be 100% a part of the Cortland family, and you’ll be working directly for LIV, our UK operating arm. LIV is a leading BTR and residential block management company, delivering services nationwide. Currently. LIV manage tens of thousands of apartments in the UK and are involved in numerous schemes at various stages of development. Clients include major developers, global investment funds, and thousands of leaseholders nationwide.

LIV is an extension of Cortland and shares our belief that you create your own success!  As entrepreneurial businesses, we recognise and promote individuals who show potential to commit and grow with the business.

ROLE OVERVIEW

The Service Manager is responsible for maintaining the physical integrity of the community, leading the maintenance team, and partnering with the Community Manager and Assistant Community Manager to maximise renewal and leasing opportunities. The Service Manager will ensure that all duties are carried out with safety first and while adhering to maintenance policies and procedures.

Here are the roles you will play:

 

The Overseer

  • Schedule, delegate, and perform minor and routine maintenance on all appropriate equipment on a regular basis
  • Oversee and inspect the work performed by full-time Service Technicians; administer disciplinary actions and/or development plans as necessary
  • Assist Service Technicians in identifying, diagnosing, repairing, and resolving issues related electrical, plumbing, heating systems, appliances, stairs, railings, carpet, tiles, flooring, etc

 

The Educator

 

  • Hire, train, manage, and lead all maintenance staff to achieve the operational and financial goals of your assigned community; oversee the pre-employment interview process, new associate onboarding, formal and informal performance management processes, and development and succession planning
  • Conduct all business in accordance with company policies and procedures
  • Implement and manage the system for handling resident service requests, completing all requests within the agreed SLAs; schedule the on-call rotation for the staff and assist with on-call service as necessary
  • Keep all safety material current and readily accessible; stay aware of the condition of physical property throughout the community and immediately correct unsafe conditions

 

The Team Player

  • Maintain accurate records of preventive maintenance, service requests, and make ready status of all vacant apartments; maintain expenditures in line with the budget unless prior approval from the Community Manager has been obtained
  • Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations
  • Assist in keeping the grounds neat and free of litter, using rakes, sweeps, and shovels as circumstances warrant
  • Ensure the cleaning and grounds maintenance team are trained and equipped to keep the development tidy and safe. Monitor and maintain your team’s qualification requirements

 

THE IMPACT YOU CAN MAKE

  • Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
  • Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
  • Renewals have skyrocketed because life at your community is so worry-free! Residents feel like they can trust and rely upon your team to quickly remedy their service requests.

 

YOUR BUILDING BLOCKS OF SUCCESS

  • Solid experience in carpentry, plumbing, and/or electrical repair; experience in property or hospitality industry preferred
  • Ability to plan and multitask in a fast-paced environment while acting as a mentor and leader for other Service Technicians
  • Current, valid driver’s license
  • Ability to interact with customers professionally and enthusiastically
  • Capacity to read, interpret and apply written instructions for repair and maintenance of equipment
  • Ability to work day, weekend, and evening hours as required
  • Relevant C&G electrical / plumbing qualifications or similar advantageous
  • Experience working with a communal heating system and heat interface units (HIU) is desirable

 

THE CORTLAND DIFFERENCE

At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the US, as well as the UK. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to the fullest.

Our success is fuelled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.

Cortland is an equal opportunity employer, and we are proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talenteurope@cortland.com

Cortland is a drug-free workplace.

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Service Manager

LIV GROUP LIMITED

Watford, HC
5 days ago
Watford, HC
5 days ago
Reporting to: Community Manager
Direct Reports: Service Technician and Cleaning and Grounds Maintenance Team
OVERVIEW
At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in Build to Rent (BTR) in the USA, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
Cortland plan to develop 10,000 BTR units in the UK over the next 5-7 years, commencing with our first 486-unit BTR residential development in Watford, Cortland Cassiobury, construction of which is well under way.
As an onsite associate of Cortland’s, you’ll be 100% a part of the Cortland family, and you’ll be working directly for LIV, our UK operating arm. LIV is a leading BTR and residential block management company, delivering services nationwide. Currently. LIV manage tens of thousands of apartments in the UK and are involved in numerous schemes at various stages of development. Clients include major developers, global investment funds, and thousands of leaseholders nationwide.
LIV is an extension of Cortland and shares our belief that you create your own success! As
entrepreneurial businesses, we recognise and promote individuals who show potential to commit and grow with the business.
ROLE OVERVIEW
The Service Manager is responsible for maintaining the physical integrity of the community, leading the maintenance team, and partnering with the Community Manager and Assistant Community Manager to maximise renewal and leasing opportunities. The Service Manager will ensure that all duties are carried out with safety first and while adhering to maintenance policies and procedures.
Here are the roles you will play:
The Overseer
• Schedule, delegate, and perform minor and routine maintenance on all appropriate
equipment on a regular basis
• Oversee and inspect the work performed by full-time Service Technicians; administer
disciplinary actions and/or development plans as necessary
• Assist Service Technicians in identifying, diagnosing, repairing, and resolving issues related
electrical, plumbing, heating systems, appliances, stairs, railings, carpet, tiles, flooring, etc

The Educator
• Hire, train, manage, and lead all maintenance staff to achieve the operational and financial goals of your assigned community; oversee the pre-employment interview process, new associate onboarding, formal and informal performance management processes, and development and succession planning
• Conduct all business in accordance with company policies and procedures
• Implement and manage the system for handling resident service requests, completing all requests within the agreed SLAs; schedule the on-call rotation for the staff and assist with on call service as necessary
• Keep all safety material current and readily accessible; stay aware of the condition of physical property throughout the community and immediately correct unsafe conditions

The Team Player
• Maintain accurate records of preventive maintenance, service requests, and make ready status of all vacant apartments; maintain expenditures in line with the budget unless prior approval from the Community Manager has been obtained
• Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations
• Assist in keeping the grounds neat and free of litter, using rakes, sweeps, and shovels as circumstances warrant
• Ensure the cleaning and grounds maintenance team are trained and equipped to keep the development tidy and safe. Monitor and maintain your team’s qualification requirements

THE IMPACT YOU CAN MAKE
• Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
• Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
• Renewals have skyrocketed because life at your community is so worry-free! Residents feel like they can trust and rely upon your team to quickly remedy their service requests.

YOUR BUILDING BLOCKS OF SUCCESS
• Solid experience in carpentry, plumbing, and/or electrical repair; experience in property or hospitality industry preferred
• Ability to plan and multitask in a fast-paced environment while acting as a mentor and leader for other Service Technicians
• Current, valid driver’s license
• Ability to interact with customers professionally and enthusiastically
• Capacity to read, interpret and apply written instructions for repair and maintenance of equipment
• Ability to work day, weekend, and evening hours as required
• Relevant C&G electrical / plumbing qualifications or similar advantageous
• Experience working with a communal heating system and heat interface units (HIU) is desirable
THE CORTLAND DIFFERENCE
At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the US, as well as the UK. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to the fullest. Our success is fuelled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland is an equal opportunity employer, and we are proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talenteurope@cortland.com
Cortland is a drug-free workplace.
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Industrial Design Engineer

Amazon UK

London, London
6 days ago
London, London
6 days ago
Industrial Design Engineer 

Industrial Design Engineer 


1300652
Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime, to the use of advanced technology for package delivery, Amazon consistently encourages innovation from the front of the pack. Amazon is searching for an innovative and solutions-oriented Industrial Engineer to be a part of our global initiative of developing and delivering the next generation of high-quality fulfillment systems. Ideal candidates are natural self-starters who have prior engineering experience in the integrated automation project life cycle, including their development, design, implementation, enhancement, and support. This candidate ideally has directly handled the execution of large capital automation projects with a cumulative spend of greater than $30MM and aggressive schedule commitments.
Our Project Engineers should be agile with the ability to quickly adapt strategies, plans and solutions in response to dynamic business requirements. They also should be comfortable interfacing and coordinating various functional teams and team members at all levels of the organization. Open minds, customer focus, innovation empowerment, advanced technologies, team comradely, personal motivation, and occasional senses of humor enable our Regional Operations Engineering team to deliver the most advance fulfillment solutions in the world.
If you have proven integrated automation project engineering experience, thrive on the corresponding issues, seek an opportunity for professional growth, and want to support Amazon further raise our fulfillment solution bar, then this role is for you!
Design, build, improve, and innovate order fulfillment infrastructure throughout the large-scale supply chain network:
  • Handle, design, and implement medium scope integrated automation projects with system
    elements such as high speed sortation, multiple conveyors, package lines, and/or robotic work
    cells.
  • Handling design guidelines and vendor strategy for Engineering equipment vendors.
  • Understanding vendor supply chain and familiarity with Mechanical equipment vendors.
  • Typical project installation values range from less than $1MM to greater than $30MM.
  • Coordinate on-site vendors through their leads and escalate issues through vendor and
    Amazon leadership.
  • Evaluate issues and propose actionable resolutions to design problems.
  • Identify and communicate needs for design improvements.
  • Monitor and enforce project schedules and quality with vendors or subcontractors.
  • Guide and coordinate design and execution efforts between internal teams and outside
    vendors including equipment specifications, material flow, process design, and site layout.
  • Develop and handle budget and contract documents including RFPs, change order controls,
    purchase orders, and invoicing.
  • Coordinate system commissioning and predefined testing activities, including administering
    the plan, interpreting statuses and reporting results.
  • Coordinate with local site management to ensure proper operator training, procedural
    compliance, maintenance and safety practices are followed for new and existing equipment.
  • Thoroughly document/investigate SC change requests and provide recommendations.
  • Build effective working relationships with FC/SC leadership and their operations teams across
    multiple sites as well as their Launch, Facilities, Finance, Safety and Process Engineers
    business stakeholders.
  • Identify and coordinate process improvement initiatives in support of operations teams within
    the node.
  • Support Kaizen events and occasionally participate when appropriate.
  • General knowledge of SC operations with understanding of day to day workings and strategic
    SC / Network planning.
  • Perform and direct data mining and analyze the results to provide recommendations or
    conclusions.
  • Inspect facilities in accordance with corporate standards and procedures relating to material
    handling, processing and storage.
  • Develop cross-functional knowledge of Start-Up team systems, processes, procedures and
    tools.

Industrial Design Engineer basic Qualifications:

  • Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or other STEM field.
  • Material Handling Equipment experience
  • Experience as a project engineer, process engineer, project manager, manufacturing engineer, or
    related occupation.
  • Proven technical leadership for large-scale industrial engineering projects (greater than $15MM)
  • Design and/or implementation experience with integrated automation solutions, such as material
    handling systems, high-speed packaging lines, or manufacturing lines.
  • Experience with Microsoft Office products: Excel, Project and Outlook.
  • Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.)
  • Ability to travel up to 60% of time to installation sites throughout Europe.

Industrial Design Engineer preferred Qualifications:

  • Master’s degree in Engineering, Operations, Business Administration, or a related STEM field.
  • Designing of Material handling experience and or manufacturing.
  • Exposure to Six Sigma, Lean manufacturing efforts, transportation/logistics and/or
    fulfillment/distribution centers.
  • Direct management or responsibility for material handling, automation, or technical projects.
  • Proven technical leadership for industrial engineering projects or programs.
  • Demonstrated design and/or implementation experience with integrated automation solutions,
    such as material handling systems, high-speed packaging lines, or manufacturing lines.
  • Proven technical leadership for industrial engineering projects or programs.

About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this position, please click on the apply button!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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Billing Coordinator

VISTAJET

London, UNAVAILABLE
4 days ago
London, UNAVAILABLE
4 days ago

Job Profile

VistaJet is the first and only global aviation company, attracting unprecedented demand from customers thank to the simplicity of its tailored business jet programs and its commitment to operating the world’s largest wholly-owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability and value.

 

Our Finance team is looking for a Billing Coordinator to manage the end-to-end billing process for a dedicated group of Program clients.

 

VistaJet’s signature Program membership offers customers a bespoke subscription of flight hours on its fleet of mid and long-range jets, to fly them anytime, anywhere.

Your Responsibilities

  • Reviewing flight activity on a daily basis, checking that all details are correct and working with our Operations team to ensure accuracy of coding, cost and sales values, and categorisation of flying;
  • Producing accurate customer invoices, ensuring alignment with the customer contract and any special terms (including the correct application of hours and rates);
  • Calculating and adding any additional charges or notes to the invoices;
  • Working with the Program sales team to review and approve any unusual invoices before sending out to customers;
  • Ensuring that all customer balances for cash and hours flown are maintained and accurate, incorporating cash receipts and invoices;
  • Monitoring customer balances, incorporating flights not yet billed, and informing Customer Services when a customer nears the minimum balance required to continue flying;
  • Generate and send out customer statement, sending initial chaser emails as required;
  • Responding to customer queries regarding invoices and working with Sales to resolve issues as required;
  • Creating reports on flying activity and other statistics;
  • Reporting differences between estimated and actual billing.
  • If and when needed, will need to assist VistaJet US Program billing team. 

On-Call duty during weekends will be needed. The schedule is alternated between team members.

Required Skills, Qualifications, and Experience

  • You’ll use your impeccable eye for detail and prior experience of interpreting complex client contracts to ensure that all invoices have been calculated accurately;
  • Prior experience of reconciliations, in order to reconcile information from our in-house client system with our accounting system, SAP. Familiarity with SAP will be useful but is not essential;
  • Intermediate/Advanced Excel skills are essential, including capability with pivot tables, v-lookups and formulas;
  • You will be able to work at a fast pace, sometimes under pressure, in order to manage a challenging workload for demanding clients;
  • Strong written and spoken English is essential when interacting with our discerning clients. Additional language skills may be useful but are not essential.
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UK & Ireland Strategy and Operations Director

Bristol Myers Squibb

Uxbridge
2 days ago
Uxbridge
2 days ago
At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.
Role Summary:
The UK/I Business Strategy & Operations Director has a key role in the business strategy and overall financial success of the company. This position works closely together with the market GM as well as with cross-functional teams across the organization to ensure alignment, synergies and appropriate resource allocations. Also this role will be key to maximize effectiveness of commercial activities undertaken by BMS through strong business intelligence, customer interactions, innovation and planning.
Key Role Accountabilities:
_Strategy/Business Planning & Enterprise Operations_
+ Driving and be the contact point for the long term strategic brand planning processes to ensure optimal life-cycle management of in line brands and new launch brands.
+ Provide input and monitor smooth execution of pipeline acceleration plans
+ Leverage support for key WW initiatives.
+ Ensure seamless planning of budgeting and projection cycles.
+ Design and implement new innovative business models and solutions in various markets.
+ Participate in the communication related to the above processes.
+ Drive operational effectiveness across organisation.
+ Ability to identify critical business opportunities and effectiveness needs, develop and implement effective strategies that drive BioPharma performance and long-term growth and productivity priorities
+ Manage cross-functional projects including Sales & Marketing, Medical, Access, Regulatory, Finance, Legal, Compliance & HR, in order to support integrated business strategies & execution, develop and implement successful strategies to support commercial performance.
+ Act as a strong and active contributor at Leadership Team forum in order to support shaping the present and the future of the local BMS organization.
+ Works closely with UK/I GM.
_Field Force Effectiveness_
+ Implement Key Account Management process and overall Business Excellence Framework.
+ Translates business strategy into operational goals and objectives for sales force size, structure and models.
+ Works with the market GM and HR to optimize sales force resource allocation and territory alignments in order to maximize the potential of the country.
+ Ensure full deployment and effective usage of Veeva / Interact in the market
+ Set field force KPIs, measure and interpret FF activities.
+ Manages and drives training & development conventions, with specific regard to Sales Forces Effectiveness.
+ Coordinate development and implementation of motivation tools and incentive compensation / bonus system for sales force. Support implementation and control of compliant processes.
+ Drive deployment of innovative customer engagement tools, develop and implement Multi-channel & digital strategy for UK/I. _Strategic Projects_
+ Manage or lead diverse projects including but not limited to:
+ Strategic plans
+ Business Models (structure, monitorization, incentives vs performance etc.)
+ Enterprise change initiatives
+ Business continuity plan
+ Crisis management plan
_Distribution Strategy & Patient Support Programs_
+ Manage or lead teams responsible for:
+ Patient support program management
+ Strategic drug supply stock management
+ Internal demand planning
+ Contracting & liaising with wholesalers
Role Qualifications:
+ Masters Degree or MBA preferred.
+ Significant pharmaceutical industry experience.
+ Fluent English required.
+ In-depth knowledge of sales, marketing and business processes in the pharmaceutical industry and ability to analyze complex business issues.
+ Leadership experience in selecting, leading, developing, motivating and achieving results through teams.
+ Demonstrated track record of success in launching and commercialization of a product in a market.
+ Success in effectively communicating and influencing decisions with senior management.
+ Mastery in setting development plans (internal/external new product development), commercialization (marketing, sales and market research) and life cycle management processes.
+ Demonstrated ability to successfully and effectively collaborate and work across boundaries (e.g. R&D, disease mgt., marketing, external development) and building strong external relationships.
+ Good knowledge of the pharmaceutical industry, broad and in-depth understanding of the healthcare system.
+ Knowledge of market research principles and dynamics & Multi Channels.
+ Experience in project management.
+ Demonstrated use of communication and change management strategies/tactics to influence new ways of thinking and working.
+ Knowledge of UK/I market is essential.
Skills:
+ Strategic Agility : Creates a clear purpose, vision, strategies and key priorities for competing successfully in the evolving pharmaceutical and health care industry.
+ Intellectual Curiosity and Learning Agility : Proven history of seeking out new information and learning quickly – ability to absorb new concepts, analyze data and ask insightful questions to make effective decisions-experiments.
+ Impact and Influence : Builds personal credibility and strong working relationships through quality of contributions, trustworthiness, openness, and candor. Breaks barriers and influences across organizational and/or geographical boundaries leading to efficiency, effectiveness, and nimbleness for maximized organizational performance.
+ Collaboration with matrix team.
+ Leading Transformation and Change : Demonstrated success in shifting a business or company’s strategy, mindset, culture, process and focus to ensure commitment to continuous improvement, innovation, accountability and nimbleness. Actively engages and aligns others to support the change and take an organization to where it needs to go.
+ Functional Expertise : Demonstrates proven skills in functional areas of marketing, access, drug development, and operations.
+ Developing Leadership Talent & Teams : Demonstrates proven ability to identify, select, develop, engage and retain top talent. Manages poor performers or individuals who are not a fit to improved performance or out of the organization. Mobilizes and motivates management teams and achieves followership. Brings conflicts to the surface and resolves them constructively. Creates a strong pipeline of diverse future leaders at every layer.
+ Decision Making Skills : Utilizes an effective decision making process, demonstrates superb judgment, decisiveness and applies a combination of analysis, wisdom, experience and judgment that enhance the success of Bristol-Myers Squibb.
+ Communication Skills : Communicates articulately, credibly and convincingly.
+ Business Acumen and Savvy : Demonstrates proven skill in growing revenues, expanding margins, improving cash flow and setting up controls. Understands how strategies and tactics work in the pharmaceutical and health care marketplace and integrates market considerations, competitive threats, regulatory and legal regulations and other factors to poise BMS for long-term growth.
+ Execution Skills : Demonstrated success in driving execution of key priorities and plans through a global matrix organization by establishing expectations for work and contingency plans and metrics, setting high standards and holding team members accountable for results, behaviors and continuous improvement.
+ International mindset : worked in international markets and has an appreciation at various business and cultural nuances.
Developmental value:
+ Develop the ability to build successful cross-functional teams , while balancing the need to focus resources with competing BMS global objectives.
+ Develop broad strategic view of BMS operations in country.
+ Accelerated learning by exposure to wide array of functions, projects and therapeutic areas.
+ Develop strong relationships with all functional areas serving as an interface i.e. Marketing, Access, Medical, Regulatory, Finance, Legal, Compliance etc.
Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
Bristol Myers Squibb recognises the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. If you require reasonable adjustments in completing this application, or any part of the recruitment process direct your enquiries to adastaffingsupport@bms.com. Applicants can request an approval of an adjustment prior to accepting a job offer.
Company: Bristol Myers Squibb
Req Number: R1535083-en-us
Updated: 2021-03-05 02:19:51.051 UTC
Location: Uxbridge,United Kingdom
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
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UK & Ireland Strategy and Operations Director

Bristol Myers Squibb

Uxbridge
2 days ago
Uxbridge
2 days ago

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Role Summary:

The UK/I Business Strategy & Operations Director has a key role in the business strategy and overall financial success of the company. This position works closely together with the market GM as well as with cross-functional teams across the organization to ensure alignment, synergies and appropriate resource allocations. Also this role will be key to maximize effectiveness of commercial activities undertaken by BMS through strong business intelligence, customer interactions, innovation and planning.

Key Role Accountabilities:

Strategy/Business Planning & Enterprise Operations

  • Driving and be the contact point for the long term strategic brand planning processes to ensure optimal life-cycle management of in line brands and new launch brands.
  • Provide input and monitor smooth execution of pipeline acceleration plans
  • Leverage support for key WW initiatives.
  • Ensure seamless planning of budgeting and projection cycles.
  • Design and implement new innovative business models and solutions in various markets.
  • Participate in the communication related to the above processes.
  • Drive operational effectiveness across organisation.
  • Ability to identify critical business opportunities and effectiveness needs, develop and implement effective strategies that drive BioPharma performance and long-term growth and productivity priorities
  • Manage cross-functional projects including Sales & Marketing, Medical, Access, Regulatory, Finance, Legal, Compliance & HR, in order to support integrated business strategies & execution, develop and implement successful strategies to support commercial performance.
  • Act as a strong and active contributor at Leadership Team forum in order to support shaping the present and the future of the local BMS organization.
  • Works closely with UK/I GM.

Field Force Effectiveness

  • Implement Key Account Management process and overall Business Excellence Framework.
  • Translates business strategy into operational goals and objectives for sales force size, structure and models.
  • Works with the market GM and HR to optimize sales force resource allocation and territory alignments in order to maximize the potential of the country.
  • Ensure full deployment and  effective usage of Veeva / Interact in the market
  • Set field force KPIs, measure and interpret FF activities.
  • Manages and drives training & development conventions, with specific regard to Sales Forces Effectiveness.
  • Coordinate development and implementation of motivation tools and incentive compensation / bonus system for sales force. Support implementation and control of compliant processes.
  • Drive deployment of innovative customer engagement tools, develop and implement Multi-channel & digital strategy for UK/I.

    Strategic Projects

  • Manage or lead diverse projects including but not limited to:
    • Strategic plans
    • Business Models (structure, monitorization, incentives vs performance etc.)
    • Enterprise change initiatives
    • Business continuity plan
    • Crisis management plan

Distribution Strategy & Patient Support Programs

  • Manage or lead teams responsible for:
    • Patient support program management
    • Strategic drug supply stock management
    • Internal demand planning
    • Contracting & liaising with wholesalers

Role Qualifications:

  • Masters Degree or MBA preferred.
  • Significant pharmaceutical industry experience.
  • Fluent English required.
  • In-depth knowledge of sales, marketing and business processes in the pharmaceutical industry and ability to analyze complex business issues.
  • Leadership experience in selecting, leading, developing, motivating and achieving results through teams.
  • Demonstrated track record of success in launching and commercialization of a product in a market.
  • Success in effectively communicating and influencing decisions with senior management.
  • Mastery in setting development plans (internal/external new product development), commercialization (marketing, sales and market research) and life cycle management processes.
  • Demonstrated ability to successfully and effectively collaborate and work across boundaries (e.g. R&D, disease mgt., marketing, external development) and building strong external relationships.
  • Good knowledge of the pharmaceutical industry, broad and in-depth understanding of the healthcare system.
  • Knowledge of market research principles and dynamics & Multi Channels.
  • Experience in project management.
  • Demonstrated use of communication and change management strategies/tactics to influence new ways of thinking and working.
  • Knowledge of UK/I market is essential.

Skills:

  • Strategic Agility: Creates a clear purpose, vision, strategies and key priorities for competing successfully in the evolving pharmaceutical and health care industry.
  • Intellectual Curiosity and Learning Agility:  Proven history of seeking out new information and learning quickly – ability to absorb new concepts, analyze data and ask insightful questions to make effective decisions-experiments.
  • Impact and Influence: Builds personal credibility and strong working relationships through quality of contributions, trustworthiness, openness, and candor. Breaks barriers and influences across organizational and/or geographical boundaries leading to efficiency, effectiveness, and nimbleness for maximized organizational performance.
  • Collaboration with matrix team.
  • Leading Transformation and Change: Demonstrated success in shifting a business or company’s strategy, mindset, culture, process and focus to ensure commitment to continuous improvement, innovation, accountability and nimbleness. Actively engages and aligns others to support the change and take an organization to where it needs to go.
  • Functional Expertise: Demonstrates proven skills in functional areas of marketing, access, drug development, and operations.
  • Developing Leadership Talent & Teams: Demonstrates proven ability to identify, select, develop, engage and retain top talent. Manages poor performers or individuals who are not a fit to improved performance or out of the organization. Mobilizes and motivates management teams and achieves followership. Brings conflicts to the surface and resolves them constructively. Creates a strong pipeline of diverse future leaders at every layer.
  • Decision Making Skills: Utilizes an effective decision making process, demonstrates superb judgment, decisiveness and applies a combination of analysis, wisdom, experience and judgment that enhance the success of Bristol-Myers Squibb.
  • Communication Skills: Communicates articulately, credibly and convincingly.
  • Business Acumen and Savvy: Demonstrates proven skill in growing revenues, expanding margins, improving cash flow and setting up controls. Understands how strategies and tactics work in the pharmaceutical and health care marketplace and integrates market considerations, competitive threats, regulatory and legal regulations and other factors to poise BMS for long-term growth.
  • Execution Skills: Demonstrated success in driving execution of key priorities and plans through a global matrix organization by establishing expectations for work and contingency plans and metrics, setting high standards and holding team members accountable for results, behaviors and continuous improvement.
  • International mindset: worked in international markets and has an appreciation at various business and cultural nuances.

Developmental value:

  • Develop the ability to build successful cross-functional teams, while balancing the need to focus resources with competing BMS global objectives.
  • Develop broad strategic view of BMS operations in country.
  • Accelerated learning by exposure to wide array of functions, projects and therapeutic areas.
  • Develop strong relationships with all functional areas serving as an interface i.e. Marketing, Access, Medical, Regulatory, Finance, Legal, Compliance etc.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognises the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. If you require reasonable adjustments in completing this application, or any part of the recruitment process direct your enquiries to adastaffingsupport@bms.com. Applicants can request an approval of an adjustment prior to accepting a job offer.

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P

Call Centre Adviser - Inbound and Working From Home (FTC)

Premium Credit

Leatherhead, HC
4 days ago
Leatherhead, HC
£19k - £21k Per Year
4 days ago
£19k - £21k Per Year
Call Centre Adviser - Inbound and Working From Home (FTC)
Leatherhead, Surrey
Are you a contact centre or financial services professional who is dedicated to delivering incredible customer experiences? Looking to take on a fresh, new challenge with a forward-thinking business? If, so, we’d love to hear from you.
About Us
Premium Credit is one of the leading insurance premium finance companies in the UK and Ireland. We are now looking for Call Centre Advisers to join our team on a fixed-term contract and deliver an excellent front-line service to customers.
While our offices are based in Leatherhead, we are currently operating on a work from home basis.
The Benefits
- Salary of £19,000 - £21,000 pro rata
- Pension
- 25 days’ holiday pro rata
- A competitive benefits package
This is a great opportunity to develop a varied and rewarding career with a company that supports and invests in their people.
Within a welcoming and fast-moving environment, you will have the chance to develop and grow professionally through a range of training and development initiatives whilst delivering the highest standards of service.
What’s more, we have a strong set of values that each employee lives by including being considerate, collaborative, accountable and driven. So, if this sounds like the kind of workplace where you could thrive and you possess excellent contact centre or financial services experience, we are waiting to hear from you.
The Role
As a Call Centre Adviser, you will provide an efficient and effective service to customers focusing on first time resolutions, supporting internal and external customers. You will also play a key role in highlighting areas of business improvement.
Working in a front-line capacity, you will:
- Deal courteously and effectively with enquiries or requests from customers and clients
- Process customer/client information in accordance with processes and procedures
- Ensure that you comply with the industry regulations in line with business requirements
- Keep up to date with all organisational changes in order to provide up-to-date information
- Undertake admin tasks such as emails and management of the post from time to time
About You
To join us as a Call Centre Adviser, you will need:
- Call centre experience
OR
- Experience within financial services
You will also need:
- An excellent telephone manner
- Good verbal communication skills
- The ability to work well in a fast-paced environment
Other organisations may call this role Customer Care Rep, Contact Centre Agent, Customer Service Agent, Customer Service Representative, Customer Care Advisor, Customer Service Advisor, Contact Centre Advisor, or Contact Centre Operative.
Webrecruit and Premium Credit are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you are seeking your next challenge as a Call Centre Adviser, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
I
I

Production Executive, Amazon Tennis

IMG Productions

Stockley Park 5LW, London
4 days ago
Stockley Park 5LW, London
4 days ago

Job Description 

   

Contract Summary

Reporting into the Head of Production, the Production Executive will support the Head of Production, Executive Producer and Finance Executive by managing the day-to-day operational aspects of the Amazon Live Sport portfolio. A key purpose of the role is to be the dedicated point person for the client with regards to all things operational, ensuring that staffing, project delivery, compliance with policies, cost reporting and communication is as effective as possible. In the absence of the Head of Production you may be required to make informed decisions autonomously.
Application deadline is Sunday 14th March at 11:59pm.

   

Key Accountabilities 

The Production Executive (PE) will consistently and regularly support the HOP by providing regular reports and updates on:  status of all productions and workflows, client requirements and expectations, staff status, all contractual updates.

 

The Production Executive will be responsible for managing and maintaining an efficient operation and management system for the day-to-day running of the department, including but not limited to client liaising and reporting, meeting client expectations, adhering to budgets and agreed timescales, ensuring cost reporting commitments are met, ensuring all necessary production documentation is prompt and accurate. Oversee and implement Endeavor/IMG systems and processes; identify training opportunities for all team members in order to maximize their capabilities as well as acting as the department’s Health and Safety, Sustainability and Inclusivity Champion.

 

The Production Executive will be responsible for improving the communication and operational systems, processes and policies across the department, to ensure streamlined workflow, appropriate management reporting, communication and information flow and organizational planning, and ultimately fulfil the client requirements.

Additional Accountabilities

  • The PE will be able to react to changing parameters, client requirements and other unforeseen circumstances, having pre-empted cost implications for various outcomes, and budgeting them accordingly when required.
  • Play a role in long-term planning of the department, including any initiative geared toward operational excellence, including:
  • Where relevant, work with the areas of IMG that also support and provide services to the clients to ensure there is an understanding of the clients needs and they are being prioritised accordingly, also create and maintain effective and united communication pertaining to the client’s portfolio in collaboration with the HOP, EP and Finance Executive.
  • Identify training opportunities for all team members in order to maximize their capabilities, development and responsibilities, within their given roles/job descriptions. To effectively manage and develop the production team including appraisals, succession planning and on-going coaching and development.
  • Identify improvements and efficiencies in terms of resources and staffing; Identify and recruit new staff to support the department as and when necessary. 
  • Directly line manage the Production Managers and provide training or arrange for training, and supervise development of all staff members as appropriate.
  • Manage staffing holidays, DOILs, Time-sheets, Maternity leave and cover, sick days and other days off in line with requirement/policy. Identify improvements and efficiencies in terms of resources and staffing (including freelancers) for the department.
  • In collaboration with the HOPs, oversee and implement WME/IMG systems and processes associated to production insurance, health and safety, production protocols, travel management and HR/engagement policies, Sustainability objectives, Inclusivity initiatives – and other relevant policies, as required.
  • The Production Executive will work closely with Legal, Finance, HR and IT departments to ensure adherence to company policies new and evolving (eg. Brexit implications and IR35).
  • Ensure all Content is Compliant with relevant regulators and markets and the relevant team members are working to the most up to date compliance regulations and to industry standards.
  • Negotiate and create staff and freelance contracts as well as other supplier and talent contracts, as requested, and where necessary, ensure all suppliers are vetted prior to engagement (as per company policy).
  • As required, input into departmental executive/ management meetings to support the wider business.
  • As required, step in and oversee a project on behalf of PM’s when required, and provide visable support and ‘boots on the ground’ help where necessary during live events including some antisocial hours/overseas travel.
  • Assist with new business opportunities across the department including budgeting for tenders.
  • You may also be required to carry out any other duties which are within the scope and purpose of the job.

Required Qualifications (Knowledge & Experience)

  • Prior experience managing large teams and implementing and improving systems and processes
  • Extensive prior experience of Production Management in Live TV production
  • Proven experience of client liaison and account management; experience in building and strengthening successful relationships with clients
  • Extensive knowledge of TV production and Live production workflows; contracts, insurance, risk assessments and health & safety
  • Experience of working across multiple productions, effectively managing and prioritizing workload
  • Proven experience of managing large budgets across multiple projects and comprehensive understanding of budget implications
  • Extensive experience of project finance management including Cost Reporting
  • Experience of managing the recruitment life cycle in conjunction with HR
  • Experience working to and implementing health and safety policies
  • Exceptional organisational and communication skills (both written and verbal)
  • Excellent interpersonal skills (when to deploy tact, diplomacy and discretion)
  • Excellent team management skills; good team player / builder
  • Ability to recognise potential and facilitate training and development
  • An ability to stay calm and rational and work well under pressure and to tight deadlines
  • Ability to pivot plans and embrace change when required
  • Ability to work effectively without close supervision, using own initiative and paying close attention to detail
  • Ability to work across multiple projects simultaneously
  • Computer literate
  • Excellent client facing skills. Ability to engage with and persuade key stakeholders to achieve business and creative objectives
  • Proven ability to motivate and lead production team in the absence of the Head of Production Health and Safety Production trained

Desirable

  • Prior experience working as a Production Executive or similar grade
  • Prior experience working for an OTT streaming service
  • Prior experience working with live broadcasters and at sporting events
  • Previous experience of dealing with live feeds and access to live events, and remote production
  • Knowledge of archive/footage/music rights clearances;
  • Understanding of business affairs, including employment law, contract and copyright, union agreements, conditions of service, equal opportunities, corporate social responsibility, ethical position on doing business and health and safety at work
  • Ability to seek and identify appropriate /useful new technologies, software and workflows

Working Conditions

  • This is a fixed term position (until December 2022)
  • Please note, we are operating on a remote working set up until lockdown restrictions have been lifted. Thereafter, the role will be based at Stockley Park, Uxbridge (free on-site parking)
  • Working hours are on average 40 hours per week
  • Occasional weekend work and unsocial hours – as and when dictated by key milestones and demanding production schedules.

Why IMG

We want you to have a career you're genuinely excited about - as well as opportunities to learn and challenge yourself or mentor others.

Business Overview

IMG Productions is the largest producers of sports programming in the world, responsible for thousands of hours of content on behalf of more than 200 federations, associations and events. Producing and distributing three 24/7 sports offerings in Sport 24, the first-ever live, global, premium sports channel for the airline and cruise industries; EDGEsport, the premium action sports channel; and the Premier League Content Service for international broadcasters, which includes all live matches, comprehensive analysis and regular magazine programming. Our multimedia product offerings include inCycle, Golfing World, Amazon Tennis, European Tour Productions, SNTV, Euroleague Basketball, Trans World Sport, EFL, FEI, FIVB, Evoke Films and more.

IMG is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

   

Salary

£50k - £56k Per Year

Job Type

full-time

Posted

3 days ago

Description

Job purpose:

  • To lead and manage the Facilities Management function across Wembley Multi- Academy Trust (WMAT) schools – WHTC, ELPS and NBS.
  • To ensure that Health and Safety standards are strictly met across the schools in WMAT.
  • To ensure the security of all premises (and contents) of the schools in accordance with agreed procedures and practices.
  • To ensure that the premises are safe and that all requirements of Health and Safety are met.
  • To ensure that the premises are maintained and cleaned to a high standard and that all statutory standards for the premises are met.
  • To manage support staff (including caretakers, cleaners) with the facilities remit.
  1. Facilities Management
  • Ensure the safe maintenance of WMAT premises, including ensuring that statutory requirements are effective.
  • Ensure continuity of service by the availability of utilities, site services and equipment.
  • Be a role model and an effective line manager of premises staff.
  • Be responsible for the oversight of staffing and security arrangements,
  • Be responsible with the Chief Financial Officer (CFO) for the letting arrangements of the school premises to outside organisations.
  • Be responsible for the deployment and work of the site staff.
  • Oversee the management of the cleaning contracts and cleaning staff and ensure SLA’s levels are agreed and met.
  • Ensure effective systems of supervision of cleaning staff and monitoring of cleaning standards. Ensure accurate completion of daily time sheets and completion of daily diary so that premises works can be monitored and evaluated.
  • Ensure that frequent and regular checks of buildings, grounds, furniture, fittings are undertaken and to take appropriate action to remedy any problems.
  • Manage the maintenance, repair WMAT assets, including schools’ buildings, furniture and fittings.    
  • Maintain and update the asset registers annually. Ensure all assets are recorded accurately, monitored and disposed off in-line with the WMATs Financial Policy.
  • Manage the available resources of staff, space, budgets and equipment efficiently and in accordance with the WMAT's Financial Regulations and other policies as appropriate.
  • Ensure value for money when ordering materials required within the premises department, including cleaning materials.
  • Obtain, when necessary, quotes relating to necessary work and advise CEO, Executive Headteacher and Bursar accordingly.
  • Work strictly within the allocated budget, making sure the WMATs interests are paramount in all interacts.
  • Ensure that orders placed for approved site works/services are in accordance with approved procedures, specifications, timescales and that the work is supervised and signed off as completed to satisfaction.
  • Be the client side link with contracting staff, contribute to specifications, monitoring and review of all major contracts and services and to undertake appropriate administrative processes for specifying and letting minor contracts in accordance with established guidelines.
  • Ensure effective monitoring of the work of contractors working on site.
  • Oversee the effective and efficient utilisation of all Capital works (under 30K) and oversee the preparation, planning and implementation of all building maintenance and development works.
  • Be responsible for the installation and maintenance of all fire-fighting and fire alarm systems. Ensure the maintenance and periodic checking of fire and other safety equipment by a specialist contractor. Ensure the periodic checking of the fire alarm system and equipment as detailed in the Fire Safety Logbook. Initiate and record regular fire drills.
  • Ensure effective response (on a list basis) to call outs by police and Alarm Company Control during closure periods, including nights and weekends, in compliance with the schools Working Policy.
  • Be responsible for all aspects of the schools’ risk management, including ensuring all necessary risk assessments are completed and the necessary checks are in place to meet all audit requirements.
  1. Security
  • Ensure the security operation of WMAT premises, including ensuring that statutory requirements are effective.
  • Ensure a safe environment for all the stakeholders of WMAT. 
  • 3. Health and Safety
  • Ensure that Health and Safety legislation and excellent practices are fully observed across the WMAT estate.
  • Ensure a safe environment for the stakeholders of WMAT at all times (a safe and secure learning and working environment).
  • Ensure the full implementation of policies, procedures and processes concerning Health and Safety (including risk/emergency management).
  • Monitor and revise (when appropriate) documentation related to the areas of specific responsibility.
  • Monitor systems relating to minor maintenance/health and safety/accommodation/ resources.    
  • Ensure the Health and Safety Policy is fully compliant with the requirements of the Health and Safety at Work Act and other legislation and ensure that this is put into practice and is reviewed and assessed at regular intervals or as circumstances change.
  • Ensure statutory requirements are in place and are reviewed regularly, including Fire Drills and Lockdown.
  • Promote health and safety in WMAT as set out in the Health and Safety Policy.
  • Ensure systems are in place for effective monitoring, measuring and reporting of health and safety issues to the CEO, Executive Headteacher and Headteacher and, where appropriate, the Health and Safety Executive.
  1. Management
  • Immediately inform the CEO and CFO of any technical issues (including budgetary implications), which may impact the work of the schools.
  • Be responsible for the management of a rolling programme of maintenance, redecoration, minor refurbishment, furniture renewal and relocation of subjects/functional areas.
  • Manage aspects of small building projects (up to 30K) and maintenance work undertaken on the schools’ premises, including acting as the senior point of contact with regard to liaison with building contractors.
  • Ensure implementation of school rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection).
  • Maintain confidentiality of information acquired in the course of undertaking duties for the schools.
  • Keep abreast of developments and identify possible areas where there is scope to improve systems and procedures.
  • Develop self within the post, undertaking training as appropriate to ensure that relevant knowledge and skills are updated in order to support the development of the schools.
  1. Board of Trustees (BoT) Responsibilities

 Report as required to the BoTs (including attendance at the Trustees Meetings) on: H&S (including security), premises, and small projects.

Person Specification WMAT Director of Estates

  1. Experience or the ability to lead in the management of large or several premises.
  2. Strong understanding of Health & Safety regulations and DfE expectations of good estate management.
  3. Understand the basics of estate management and systems such as heating, ventilation, electrics, intruder alarms and fire alarms etc.
  4. Understand how to maintain buildings and be able to undertake or direct basic building repairs and maintenance.
  5. The ability to operate and understand gas/electrical/mechanical/water/heating systems.
  6. Be able to draw up risk assessments and quality assure them.
  7. Understand and maintain documentation required by the HSE.
  8. To be able to draft up contracts and get the best value for money.
  9. Ability to perform the physical tasks required by the post.
  10. Ability to draw up and scrutinise rotas for cleaning staff to ensure that all premises have high standards of cleanliness.
  11. Be able to take a strategic view and be able to action short and medium term plans.
  12. Be able to negotiate the best price for premises related contracts.
  13. Ability to gather information, analyse data and problem solve.
  14. Ability to prioritise and manage workflow whilst maintaining a flexible approach to respond to urgent requests.
  15. Display a conscientious and logical approach to the role.
  16. Ability to lead and manage people directly and indirectly.
  17. Ability to adapt to changing and conflicting demands.
  18. Ability to adhere to all policies including safeguarding and equality policies.


For further information and to apply please visit our website: https://www.whtc.co.uk/226/vacancies