IT Support Engineer Microsoft MDAA Certification Needed
Cathcart Associates
Livingston, Scotland
2nd Line - MDAA Certification Needed
MUST HOLD: Modern Desktop Administrator Associate
Cathcart Associates are currently helping one of Scotland's fastest growing IT companies find a 1st / 2nd line engineer for an intial 3 month contract. This could lead into permanent work down the line.
The company in question are a Microsoft gold partner and keep up to date with the latest market trends and invest heavily within their staff, so they have the best knowledge and tools. They have become increasingly busy throughout the last 12 months and will continue to grow. Training and certifications will all be fully covered.
What do you need to apply?
** A few years within a 1st / 2nd line role
** Great verbal and written communication skills
** Keen to progress your technical skills
** A great attitude towards your work
** the ability to work in a fast paced environment.
This is a great opportunity for someone who has recently been made redundant or has been on furlough. If you are keen on hearing more please give me a call or apply below.
IT Support Engineer
Recruitment Genius Ltd
Edinburgh, Scotland
This IT Managed Services Company is looking for enthusiastic and trustworthy IT Support for their Edinburgh or Glasgow office.The role is a mix of work from home, and office-based.
You must have a driving license as their engineers are required to visit client's sites. All PPE will be provided.
Their Beliefs
- Employees first, as they are in the best position to put their customers first
- Deliver trust in technology through the execution of their solutions
- Challenge themselves to grow through everything they do
- Look for opportunities to be a hero without reward
- Ambitious; only interested in beating yesterday's result
- For the customer, they provide hospitality
Technical Requirements
- Apple & Windows desktop environments
- Office 365 & Cloud Solutions
- Microsoft Server technologies
- Strong knowledge of networks
- IT Security & best practices
The Job
- Providing remote and onsite hardware and software support
- Support requests are accurately logged, prioritised and comply with Service Agreements
- With the management team, prepare reports and discuss with the client best IT practices
- Adhere to commercial costs and time constraints
- Working with end-users, their departments and management teams
- Drive to client sites to provide on-site support and installation of IT solutions
- Work with help-desk team across multiple locations
So what's it like working in an Outsourced IT Support Company?
They work in a fast-paced, sometimes stressful environment dealing with over 120 different clients. Being a small company, you will have a greater responsibility than you would in a larger company, and as a result, you will often be expected to come up with solutions off your own back. If you're used to working in internal IT departments or for bigger IT companies then this might not be the job for you, but if you like...
- Learning something new every day and not knowing what the day will bring
- Being part of a growing company that strives to put the employee first, so you can be respected to do the right thing
- Playing with the latest technology/spending customers money on the latest tech
- Working hard to make a difference to the company and their clients
Then please apply.
IT Support Engineer Microsoft MDAA Certification Needed
Cathcart Associates
Livingston, Scotland2nd Line - MDAA Certification Needed
MUST HOLD: Modern Desktop Administrator Associate
Cathcart Associates are currently helping one of Scotland's fastest growing IT companies find a 1st / 2nd line engineer for an intial 3 month contract. This could lead into permanent work down the line.
The company in question are a Microsoft gold partner and keep up to date with the latest market trends and invest heavily within their staff, so they have the best knowledge and tools. They have become increasingly busy throughout the last 12 months and will continue to grow. Training and certifications will all be fully covered.
What do you need to apply?
** A few years within a 1st / 2nd line role
** Great verbal and written communication skills
** Keen to progress your technical skills
** A great attitude towards your work
** the ability to work in a fast paced environment.
This is a great opportunity for someone who has recently been made redundant or has been on furlough. If you are keen on hearing more please give me a call or apply below.
IT Support
FREE CITIZENS ADVICE LIMITED
Edinburgh, ScotlandWe are a London based firm who have just expanded into the Scotland region. We are looking for an experienced IT Support Lead/Manager x 2 to join our new team based in Scotland. We work in the legal sector and provide legal advice and assistance to the members of the public. We cover various legal sectors including debt management, immigration assistance, personal injury, conveyancing, family law and many more.
IT Support Lead/Manager x 2
Salary: £40,000 - £50,000 + Good Benefits Package.
Daily duties will involve:
- Manage internal and external IT Support desk, including the provision of 1st support via telephone and Email, to our managed services clients.
- Maintain knowledge of our IT and business systems for all employees with regular communication
- Management, system administration and maintenance of all systems, applications and internal networks
IT, Shift-based, Services
A leading organization Free Citizens Advice requires a number of IT Support Lead/Managers to join its growing support function.
Suitable candidates will ideally have experience in leading teams that are responsible for monitoring critical business applications within a 24/7 ITIL-based environment.
Additionally, any experience of working would be beneficial.
Please note suitable candidates must be happy to work within a 24/7 environment.
Please send CV initially for an informal chat.
If you meet the above requirements and would like to apply for this role then please send your CV.
IT Manager
Hamilton Forth
Edinburgh, ScotlandHamilton Forth is delighted to be retained by The Royal Society of Edinburgh (RSE) to support in the recruitment of a critical new hire. They are seeking an IT Manager – someone who will be at the heart of the organisation’s business bringing specific, critical and specialist skills to support the evolution of the estate – driving to achieve a digitally stronger and better-connected IT offering.
The RSE has a long history dating back to 1783 as a resource of some of the greatest thinkers and practitioners in Scotland who use their knowledge and expertise to support Scotland’s economic and social wellbeing, particularly in this time of nationwide recovery post-Covid-9.
The aim of the RSE is to harness the diversity of knowledge and expertise within our Fellowship and to deploy it for the benefit of Scotland and the wider world – in the words of our mission statement, ‘knowledge made useful’.
Pivotal to delivering their ambitions is an IT and information service that underpins their work, both now and in the future. Not only will the successful candidate be supporting the development of recently implemented CRM system, but will also lead the RSE’s IT strategy to ensure an IT system that supports the ever-changing shifts in working and cultural practices, addresses IT security threats and explores and takes advantage of constant changes in data technologies. The successful candidate would be joining the RSE at a hugely exciting time as they embark on the development of our new strategic framework.
They seek an accomplished IT professional with a collaborative, innovative approach, a high level of drive and commitment, excellent interpersonal skills, a great track record of delivering and maintaining IT services in other organisations, and experience of successfully managing and improving upon a wide range of systems and processes.
Role and Responsibilities
To own, manage and support all elements of IT across estate. This position requires a forward-thinking individual, capable of driving IT change within the organisation – acting as the figurehead in the IT department and working to create a robust, scalable and progressive IT offering servicing the needs and demands of the stakeholders within the RSE.
Duties will include, without being limited to:
- Liaising with 3rd party IT service partner to create roadmap for current IT estate
- Cataloguing priority IT initiatives and delivering solutions across infrastructure, software and IT change projects
- Working with user-base to devise appropriate IT solutions – servicing the needs of a stakeholder base including academic fellows, awards specialists, finance, HR, operations and marketing professionals
IT roadmap is likely to include, again without being limited to:
- Server solutioning – physical server approaching end-of-life, will require to be replaced like-for-like or migrated to cloud hosted service
- Virtual servers to be maintained and 3rd party IT service provider to be managed
- End user devices – PCs, laptops, phones, printers – aging hardware to be replaced and upgraded. Appropriate secure destruction and asset / inventory management to be carried out
- Cyber security – undertake analysis of current cyber threat(s) and provide solution to best service / products and providers available to RSE
- License renewals – across a raft of applications and infrastructure products and toolkits
- Business continuity planning – including RSE’s response to Covid-19 and plan for server decommissioning and data migration
- Adopting chair of IT user-group – meeting on a frequent basis to discuss ongoing IT needs across RSE with relevant stakeholders
- Managing direct report(s) in the form of ICT engineers
Qualifications and Education Requirements
Essential skills and qualification criteria includes a previous track record of IT engineering and management within a relevant-sized business. A proven track record in delivering appropriate IT change and best-practice across a diverse user-base is a pre-requisite, as is an ability to effectively communicate with both technical and non-technical stakeholders.
It would be advantageous (but not essential) to possess certification and accreditation across service management (ITIL), project management (Prince 2) and a strong familiarity with Microsoft product suite.
A background in public sector, third sector or quango organisations would also be advantageous – however, not mandatory.
Preferred skills
The RSE’s estate is a mixed bag in terms of IT products and services but it would be helpful to see applicants with exposure to, and commercial experience of:
- Windows server (2012 onwards)
- MS office (all components)
- Windows 10, O365, SharePoint Online and OneDrive
- MS Azure
- VPN (Watchguard)
- Solwarwinds ARM
Other skills:
- Excellent communication skills
- Pragmatic, ‘can-do’ attitude
- 3rd party, external vendor management experience
- Excellent time-keeping and a thirst for organisational improvement
If you believe that the above sounds like a good match to yourself - then please do not hesitate to get in touch!
Josh Moreland
joshmoreland@hamiltonforth.com
IT Support
FREE CITIZENS ADVICE LIMITED
Edinburgh, ScotlandWe are a London based firm who have just expanded into the Scotland region. We are looking for an experienced IT Support Lead/Manager x 2 to join our new team based in Scotland. We work in the legal sector and provide legal advice and assistance to the members of the public. We cover various legal sectors including debt management, immigration assistance, personal injury, conveyancing, family law and many more.
IT Support Lead/Manager x 2
Salary: £40,000 - £50,000 + Good Benefits Package.
Daily duties will involve:
- Manage internal and external IT Support desk, including the provision of 1st support via telephone and Email, to our managed services clients.
- Maintain knowledge of our IT and business systems for all employees with regular communication
- Management, system administration and maintenance of all systems, applications and internal networks
IT, Shift-based, Services
A leading organization Free Citizens Advice requires a number of IT Support Lead/Managers to join its growing support function.
Suitable candidates will ideally have experience in leading teams that are responsible for monitoring critical business applications within a 24/7 ITIL-based environment.
Additionally, any experience of working would be beneficial.
Please note suitable candidates must be happy to work within a 24/7 environment.
Please send CV initially for an informal chat.
If you meet the above requirements and would like to apply for this role then please send your CV.
Service Desk Support Technician X2
myjobscotland
Midlothian House 40-46 Buccleuch Street, ScotlandJob Description
We are looking for a bright, customer focused talent to join our Service Desk team. Although previous experience in this role is desirable what we really want is someone with a basic understanding of IT, a willingness to learn fast and an excellent way with people. We will provide any training that is needed to bring you up to speed technically if required.
You will be the first port of call for Council and school staff who are having problems with IT hardware and software. We will expect you to understand and help our staff get back up and running quickly with whatever technology they are struggling with.
The role will be part of a rota providing Service Desk cover between 8am and 5pm, Monday to Friday
Under current Covid conditions this role will be working from home. We will provide you with all the equipment that you will need but you must have a suitable place to work and a broadband connection.
Essential
• A good level of IT literacy in core technologies including Microsoft Windows 10, Microsoft Office and wireless networks.
• Previous experience working in either an ICT support or customer service role.
• Either;
o An SNC in Information Technology or similar qualification
o A CCA (Customer Contact Association) Certificate/Diploma or a CSP (Customer Service Professional)
• An aspiration to expand your knowledge of the digital world
• Jobholders must also hold a current driving license
Desirable
• Certification in major software or hardware systems
• ITIL Foundation Qualification
CLOSING DATE Sunday 28th February
INTERVIEW DATE Tuesday 2nd or Wednesday 3rd March
Requirements
Position Title: Service Desk Support Technician X2
Position Number: New
Directorate: Place
Location: Midlothian House
Contract Status: Fixed Term for 1 year
Hours of Work: 36
Working Pattern: Monday – Friday (Flexible)
Weeks per year: 52
Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.
Based on you working 36 hours over 52 weeks per year, the minimum actual salary for this position is £22,504.19 per annum.
Responsibilities
This post is considered Regulated Work with Children, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children.
Successful candidates will require PVG Scheme membership for Regulated Work with Children. You will be required to join the Scheme or undergo a PVG Scheme Update check prior to commencing employment with Midlothian Council, the cost of which will be met by you.
For further information on the PVG Scheme please visit www.disclosurescotland.gov.uk
The Individual
If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please call 0131 271 3063 to speak to a member of the Recruitment Team stating the post reference number.
Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.
IT Support Engineer
Recruitment Genius Ltd
Edinburgh, ScotlandThis IT Managed Services Company is looking for enthusiastic and trustworthy IT Support for their Edinburgh or Glasgow office.The role is a mix of work from home, and office-based.
You must have a driving license as their engineers are required to visit client's sites. All PPE will be provided.
Their Beliefs
- Employees first, as they are in the best position to put their customers first
- Deliver trust in technology through the execution of their solutions
- Challenge themselves to grow through everything they do
- Look for opportunities to be a hero without reward
- Ambitious; only interested in beating yesterday's result
- For the customer, they provide hospitality
Technical Requirements
- Apple & Windows desktop environments
- Office 365 & Cloud Solutions
- Microsoft Server technologies
- Strong knowledge of networks
- IT Security & best practices
The Job
- Providing remote and onsite hardware and software support
- Support requests are accurately logged, prioritised and comply with Service Agreements
- With the management team, prepare reports and discuss with the client best IT practices
- Adhere to commercial costs and time constraints
- Working with end-users, their departments and management teams
- Drive to client sites to provide on-site support and installation of IT solutions
- Work with help-desk team across multiple locations
So what's it like working in an Outsourced IT Support Company?
They work in a fast-paced, sometimes stressful environment dealing with over 120 different clients. Being a small company, you will have a greater responsibility than you would in a larger company, and as a result, you will often be expected to come up with solutions off your own back. If you're used to working in internal IT departments or for bigger IT companies then this might not be the job for you, but if you like...
- Learning something new every day and not knowing what the day will bring
- Being part of a growing company that strives to put the employee first, so you can be respected to do the right thing
- Playing with the latest technology/spending customers money on the latest tech
- Working hard to make a difference to the company and their clients
Then please apply.
Technical Support Officer
Cambrex
Edinburgh, ScotlandCambrex is the small molecule company that provides drug substance, drug product and analytical services across the entire drug lifecycle. Known for our scientific and manufacturing excellence and customer focus, we offer a range of career opportunities across our global network of locations. As a team, we share one goal – to improve the quality of life for our customers’ patients across the world.
The main purpose of the Technical Support Officer is to maintain the material control system in accordance with the Cambrex quality and safety systems and to provide laboratory equipment monitoring support.
- The role also includes carrying out data archiving duties.
- HNC or equivalent experience.
- Industrial experience in a pharmaceutical company / contract research organization is an advantage, but not a prerequisite.
- Familiar with working within ISO9001 and/or cGMP quality standards is an advantage, but not a prerequisite.
- Experience in working independently and within a team.
- Experience with working safely in a lab environment and adhering to local SHE policies is an advantage, but not a prerequisite.
- Be well organised and able to manage high workloads proactively.
- Possess good oral and written communication skills including literacy in Microsoft applications.
- Be able to deal effectively and promptly with internal staff and suppliers.
Engineering Manager (REMOTE)
xDesign
Edinburgh, Scotland
Help us grow an engineering team. Inspire those around you
We’ve got an exciting opportunity for you to support a growing team of talented engineers, facilitate technical initiatives and improve your management skills. Do you have experience in managing the performance and development of technical staff? Do you have an empathetic leadership style with a focus on coaching each person to help grow their career and skills? If so, we’ve got a great role for you to stretch your wings and see what you’re really capable of.
Who are we
We are always looking to try new approaches, libraries and architectures to stay on the cutting edge. Our developers work as part of project teams but also regularly collaborate in communities of practice to discuss how we can improve and share knowledge. We also have a structured progression framework to support development plans and career growth for each person within engineering.
Due to the ongoing pandemic we’ve had to get creative to ensure our staff are supported and rewarded. Staff wellbeing is high on our agenda, we have a running club, and regular active challenges with prizes for the winner. We also run social events such as murder mystery nights, online escape rooms, bingo and we also host online hobby evenings every Wednesday for those that are interested.
Our Team
We care about hiring great people so you’ll be working with a team that cares. We support each other with problems, push each other to get better and celebrate success together.
Developers, testers, product owners, project managers and designers all collaborate as equals on projects to make the best product possible. Every day’s progress is a communal effort and you’ll be a valued member of the team.
Our Tech
We use a variety of technologies to develop frontend web and API solutions. This commonly includes React/Typescript for front-end and either .NET or Java for backend. We utilise standard best practices of pull requests, automated unit/UI testing, build pipelines and care about having a high standard of engineering quality.
Responsibilities
- Coaching and supporting the growth of around 6-10 engineers through regular 1-2-1s and ongoing personal development plans
- Driving the technical success of projects. Although you will not be responsible for directly developing features you will be helping developers define technical solutions, be pushing forward technical discussions and making sure everything is on track.
- Liaising with clients to discuss their technical vision and supporting our teams in providing the best possible solution
- Working with engineers to facilitate, drive and support technical initiatives across the business
- Being an active part of the engineering management group to collectively tackle challenges encountered, plan resourcing and improve our technical and people management best practices
- Facilitating engineering interviews alongside our senior engineers
Salary
£130 - £170 Per Day
Job Type
Contractor, full-time
Posted
4 days ago
Description
2nd Line - MDAA Certification Needed
MUST HOLD: Modern Desktop Administrator Associate
Cathcart Associates are currently helping one of Scotland's fastest growing IT companies find a 1st / 2nd line engineer for an intial 3 month contract. This could lead into permanent work down the line.
The company in question are a Microsoft gold partner and keep up to date with the latest market trends and invest heavily within their staff, so they have the best knowledge and tools. They have become increasingly busy throughout the last 12 months and will continue to grow. Training and certifications will all be fully covered.
What do you need to apply?
** A few years within a 1st / 2nd line role
** Great verbal and written communication skills
** Keen to progress your technical skills
** A great attitude towards your work
** the ability to work in a fast paced environment.
This is a great opportunity for someone who has recently been made redundant or has been on furlough. If you are keen on hearing more please give me a call or apply below.