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4 Jobs Found 

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Claims Handler

Davies Group

Burntwood, MID
8 days ago
Burntwood, MID
8 days ago

Claims Handler - Stoke on Trent

Davies Group are looking for Claims Handlers to join our Property Claims Handling teams.Joining Davies as a Property Claims Handler means that you’ll be the first point of telephone contact for our customers. So, you’ll need to be a great communicator, dedicated to providing a professional and empathetic service.

Duties & Responsibilities:

  • Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country;
  • Composing professional and informative letters and other written correspondence;
  • Ensuring compliance with our contractual and regulatory requirements;
  • Reviewing data to set up new claims, appointing contractors and updating claims on internal systems;
  • Reviewing insurance policy wordings to establish if a claim is covered;
  • Managing and reviewing diaries in a timely manner;
  • Issuing payments to policyholders and suppliers for settlements;
  • Contributing to a happy team working environment

Skills & Experience:

  • A professional and adaptable communication style - both written and verbal;
  • Confidence with inbound and outbound telephone calls;
  • Efficient administrative skills;
  • Strong numeracy, literacy, and IT skills;
  • A proactive attitude, and an enthusiastic approach

There are no specific qualifications that we demand for the role; and although we welcome those with previous industry experience, it’s transferable skills and qualities that we value here at Davies. If you have what we’re looking for, as set out above, and you’re on board with the values as per our "Big IDEA", then we’ll provide a full and comprehensive induction and training programme to support and nurture you in the first steps of your career journey.

What we offer:

  • Free local parking
  • Pension - match 5%
  • Life Assurance (2 x basic salary)
  • Free Headspace membership
  • Access to training and professional qualifications
  • Innovation Lab Programme

Salaries are linked to each individual role and range from £17k-£20k depending on experience level and qualification.

The contracted hours are 37.5 per week, usual shifts are working 5 out of 7 days Monday- Saturday between 8am-8pm on a rota basis.

So, are you a Davies person?

We’re looking for individuals who share our passion, and want to play a part in shaping our future. Being a Davies person means being part of our exciting journey.

As we continue to grow and diversify it’s crucial to us that all Davies colleagues stay true to our "Big IDEA": to Inspire, Deliver, Empower and Aspire. These values remain the cornerstone of what we do.

Interested?

Take your first step towards becoming a Davies Person! Follow our simple application process by clicking "Apply Now".

Davies Group endeavour to recruit from the widest possible pool of suitable candidates. If you require any adjustments or special arrangements to be made to our application process on account of a disability please contact Human Resources.

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Commercial/Domestic Adjuster

Davies Group

West Midlands, MID
8 days ago
West Midlands, MID
8 days ago

We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role,joining Davies as a Commercial/Domestic Adjuster/ Major & Complex Loss Adjuster will be a great fit for you.Our Major & Complex Loss Adjusters all bring something different in terms of their technical and professional expertise, but they all share a passion torepresent the broader Davies Team out in the field. The Commercial/Domestic Adjuster position is 37.5 hours per week and requires frequent travel around the Midlands area (Shropshire, Staffordshire, Derbyshire, Nottinghamshire, Leicestershire, West Mercia, Birmingham, Warwickshire, Northamptonshire, Worcestershire and Herefordshire).

So, are youa Davies person?

We’re looking for individuals who share our passion and want to play a part in shaping our future. Being a Davies person means being part of our exciting journey.

Our culture is the foundation of who we are. We don’t do “business as usual”! We’re set apart by our Disruptive Thinking, our unique “Innovation Lab” programmes, and a solid Corporate Social Responsibility.

As we continue to grow and diversify it’s crucial to us that all Davies colleagues stay true to our “Big IDEA”: to Inspire, Deliver, Empower and Aspire. These values remain the cornerstone of what wedo, andare especially important for those who represent Daviesout in the field.

What we’re looking for:

Joining Davies as ourlatestMajor & Complex LossAdjuster means that you'll be carrying out the adjustment of High Net Worth, Major Loss and other complex claims including escape of oil.

It’s a busy role, with a broad range of responsibilities, but the fundamentals include:

  • A willingness to travel within the UK and flexibility in working arrangements to meet business requirements
  • To handle claims in line with company requirements and particularly the demanding service standards of M&CLU clients
  • To ensure key performance indicator targets are reached and maintained
  • To actively progress and control all cases
  • Understand and effectively implement Company and individual client procedures
  • Ensure technical accuracy of the highest standard and produce reports of highest quality
  • Be flexible at all times and able to accommodate appointment requirements
  • Build effective relationships with clients, brokers and policy holders

Training will be provided which will be specific and pertinent to the role but will require knowledge, understanding and capability in the following areas:

  • High-level of experience within an adjusting role, including major losses
  • Proven track record of property adjusting and HNW
  • Ability to work under pressure in a fast paced and changing environment
  • Dependability and persistence are essential
  • Flexible approach and adaptable to changing priorities
  • Full driving license required
  • ACII and ACILA qualifications preferable

What we offer:

You’ll enjoy benefits such as above-statutory holidays, pension, life assurance, travel loans, access to training and professional qualifications, Corporate Social Responsibility events, Innovation Lab programmes, Davies Incentive Programme, Employee Assistance Programme, and other wellbeing services such as Headspace app membership…. And much more!

Interested?

Take your first step towards becoming a Davies Person! Follow our simple application process by clicking “Apply Now”.

Davies Groupendeavour to recruit from the widest possible pool of suitable candidates. If you require any adjustments or special arrangements to be made to our application process on account of a disability please contact.

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Claims Handler

Charles Taylor

Birmingham, MID
21 days ago
Birmingham, MID
21 days ago

Charles Taylor Adjusting - General Adjusting Services - Claims Handler

Charles Taylor Adjusting is one of the leading international loss adjusting businesses. We focus on commercial losses and claims in the aviation, energy, marine, property, casualty and special risk markets, many of which are large and complex in nature.  These include onshore and offshore energy claims, maritime casualties, aircraft losses, large infrastructure claims and financial lines losses.

Opportunity

We have an opportunity for Claims Handler roles within our existing office based Claims Handling Team within our Birmingham office, located in Coleshill. The roles will be predominantly Household Property Claims Handling to begin with, although, there are other opportunities for Commercial Claims Handling and assisting with the wide range of other work we undertake.

Responsibilities

  • Receive and triage first notification of loss
  • Liaise with brokers and underwriters
  • Appoint surveyors, lawyers and other experts in order to progress claims within a delegated authority or with the agreement of lead underwriters if exceeded
  • Collect all documents in relation to claims and consider policy wording and liability of the assured.
  • Contribute to settlement negotiations with claimants and consider possible recoveries from third parties
  • Ensure that appointed experts are given clear instructions regarding scope of works
  • Obtain and agree a pricing structure and estimate of fees
  • Contribute personal fee production with annual budgeted WIP being the minimum target
  • Actively market the TPA offering to existing and new business contacts with an aim to increase overall business for the company

Person Specification

  • We are looking for individuals with some experience of Property Claims Handling
  • Commercial Claims Handling would be useful but not essential
  • Professional Insurance / Loss Adjusting / Surveying qualifications are desirable, but not essential
  • The key skill we are looking for is someone who is highly motivated to take on all tasks to ensure the success of our business. We consider this key skill to be more desirable than experience

Why join Charles Taylor?

We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work.  We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.

We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.

Charles Taylor is a fun and inclusive place to work where people are truly valued and encouraged to enjoy a host of social and sporting activities available. Quiz nights, tennis tournaments, football matches and a range of other events take place throughout the year.

Equal Opportunity Employer

Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.

 

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Posted

8 days ago

Description

Claims Handler - Stoke on Trent

Davies Group are looking for Claims Handlers to join our Property Claims Handling teams.Joining Davies as a Property Claims Handler means that you’ll be the first point of telephone contact for our customers. So, you’ll need to be a great communicator, dedicated to providing a professional and empathetic service.

Duties & Responsibilities:

  • Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country;
  • Composing professional and informative letters and other written correspondence;
  • Ensuring compliance with our contractual and regulatory requirements;
  • Reviewing data to set up new claims, appointing contractors and updating claims on internal systems;
  • Reviewing insurance policy wordings to establish if a claim is covered;
  • Managing and reviewing diaries in a timely manner;
  • Issuing payments to policyholders and suppliers for settlements;
  • Contributing to a happy team working environment

Skills & Experience:

  • A professional and adaptable communication style - both written and verbal;
  • Confidence with inbound and outbound telephone calls;
  • Efficient administrative skills;
  • Strong numeracy, literacy, and IT skills;
  • A proactive attitude, and an enthusiastic approach

There are no specific qualifications that we demand for the role; and although we welcome those with previous industry experience, it’s transferable skills and qualities that we value here at Davies. If you have what we’re looking for, as set out above, and you’re on board with the values as per our "Big IDEA", then we’ll provide a full and comprehensive induction and training programme to support and nurture you in the first steps of your career journey.

What we offer:

  • Free local parking
  • Pension - match 5%
  • Life Assurance (2 x basic salary)
  • Free Headspace membership
  • Access to training and professional qualifications
  • Innovation Lab Programme

Salaries are linked to each individual role and range from £17k-£20k depending on experience level and qualification.

The contracted hours are 37.5 per week, usual shifts are working 5 out of 7 days Monday- Saturday between 8am-8pm on a rota basis.

So, are you a Davies person?

We’re looking for individuals who share our passion, and want to play a part in shaping our future. Being a Davies person means being part of our exciting journey.

As we continue to grow and diversify it’s crucial to us that all Davies colleagues stay true to our "Big IDEA": to Inspire, Deliver, Empower and Aspire. These values remain the cornerstone of what we do.

Interested?

Take your first step towards becoming a Davies Person! Follow our simple application process by clicking "Apply Now".

Davies Group endeavour to recruit from the widest possible pool of suitable candidates. If you require any adjustments or special arrangements to be made to our application process on account of a disability please contact Human Resources.

Source: Davies Group