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110 jobs found for newspaper jobs Near tyne tees

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Supported Living Coordinator - CQC Services

Home Group

Newcastle upon Tyne (Tyneside Foyer), TT
5 days ago
Newcastle upon Tyne (Tyneside Foyer), TT
5 days ago

Supported Living Coordinator CQC services

Newcastle Learning Disability Services

Office based Tyneside Foyer 

Permanent, Full Time (37.5 hpw)

Salary £19,000 to £20,250 per annum

£9.72 per hour if you’d prefer to work on our bank on a casual basis

Sleep in Shifts of £35.00 and

Plus brilliant benefits!

Empowering customers to live rewarding and happy lives. That’s when it hits home.

We have a fabulous opportunity for you to join our awesome team. We support our brilliant customers some of whom can be challenging at times but are hugely rewarding to work with! Our customers are Adults with a learning disability and or Autism. We support them in the areas of emotional support, practical support, advice and advocacy.

We have 2 new exciting roles for care co-ordinators. This is a peripatetic role to cover across all services. This will be to cover in support co-ordinators absence but also to offer support in service when required. You will be supported by Tracey and Sara who are the Registered managers for the services and meet with us regularly. Our customers live in independent supported living services of which we have 13 across Newcastle.

We help our customers to change their lives and support them to work towards achieving their aspirations. We deliver the support that has been identified, in the individual plans that have been created in partnership with our Support teams and customers. What we can tell you is that each day is totally different. There is an expectation that in some services you will be delivering personal care to some of our customers as part of your role.

If you thrive on a challenge, where each day is different, where you can influence a customer to develop and maintain independent skills in their lives, then keep reading! One day you might be cooking with a customer and supporting them to shop on a budget and prepare healthy meals the next you might be supporting them at a health appointment or when the world returns to normal out enjoying activities in the community.

About our team

You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements.  To us we’re not just a team we’re a ‘big work family’.  There are about 130 of us all together across all services, some who have been at Home Group a long time and others who are new to the role, like you will be! The great news is that we are supported by a great team of managers (Angela, Daryl, Kim, Rebekah, Lynne, Pam, Steve and Anne Marie) who don’t just love to support our customers, but make sure that we are there for each other too!

Working hours

You’ll work on a rota basis between the hours of 8am and 8pm and include working weekends. What that means is that while your working day is a long one, you do get at least 3 days off per week and 2 weekends off per month! We need you to be flexible to meet the needs of our customers, but in return we aim to give you the time you need to spend time doing the things that matter to you, be it your child’s school play, your partner’s graduation, or to get your new fridge delivered!

About you

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.  You will have experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

We help change our customer’s lives for the better. You’ll play your part by assisting in the delivery of tasks that are based on our customers personal support plans, and their needs and aspirations. You’ll work with our Senior Support Workers and external agencies to assess and engage support for our customers. We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference!

To keep our records straight, and customers safe, it's important that you are technologically savvy (or at the very least not a technophobe!)

It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?

If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the supported living coordinator job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

During Covid

We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible.   

To apply

Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

You’re unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

#social#care#socialcare#newcastlejobs

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Midwife Ultrasound Practitioner

National Health Service

Trustwide, TT
5 days ago
Trustwide, TT
5 days ago

Midwife Ultrasound Practitioner

Northumbria Healthcare NHS Foundation Trust

The closing date is 03 March 2021

Job overview

Would you like to be part of a multi award winning NHS Foundation Trust that was awarded Outstanding by the CQC twice?

We are actively seeking an enthusiastic and highly motivated band 7 midwife sonographer to join our forward thinking team of friendly & supportive professionals in providing a range of obstetric ultrasound examinations. The successful candidate will be an autonomous practitioner, promoting best practice and high standards across Trustwide sites.

Main duties of the job

You will need to have excellent verbal and written communication skills and will also need to hold a qualification in Medical Ultrasound and must be competent to undertake the scan and report it independently. Further education is encouraged, including support to attend relevant courses to maintain personal and professional development to meet service needs.

This post will be to cover trust wide.

Due to the nature of this role, it is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, please note that the Trust welcomes applications from disabled people whatever their impairment and would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isnt, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read applicant guidance notes before submitting your application.

Job description

Job responsibilities

To work as a midwife ultrasound practitioner within Northumbria-healthcare NHS Trust,contributing to the Sonographer led Obstetric and Gynaecology ultrasound service requiringminimal input from Consultant medical staff Independently manage the patient pathwayassociated with their individual designated referrals, providing a comprehensive report of thefindings (seeking appropriate advice if required) and ensuring it is communicated toappropriate clinicians. To take responsibility for image archiving and data generated duringthe procedure. To be able to effectively express, using both verbal and non-verbalcommunication skills, distressing and unexpected news directly to patients using empathy,respect and tact. To develop a knowledge base of professional expertise for externalconsultation and to work as a team with a multi-disciplinary approach to service provision.To role model compassionate and inclusive leadership in order to shape the creation of acollective leadership culture within the trust. This means demonstrating a consistentleadership style which (a) engages, enables and empowers others (b) uses coaching topromote ownership of learning and quality improvement and (c) facilitates team working andcollaboration within teams / departments and across organisational boundaries.

Person Specification

Qualifications/ Registration

Essential

  • Registered Midwife
  • NMC Registration
  • Post graduate certificate or diploma in Obstetric and Gynaecology Ultrasound.

Desirable

  • Short specialist courses leading to other postgraduate qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website (opens in a new window). From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks For Overseas Applicants (opens in a new window).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

The Northumbria

Northumbria Way

Trustwide

NE23 6NZ


Employer's website

https://www.northumbria.nhs.uk/


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Bank Midwife Ultrasound Practitioner

National Health Service

North Shields, TT
3 days ago
North Shields, TT
3 days ago

Bank Midwife Ultrasound Practitioner

Northumbria Healthcare NHS Foundation Trust

The closing date is 05 March 2021

Job overview

Would you like to be part of a multi award winning NHS Foundation Trust that was awarded Outstanding by the CQC twice?

We are actively seeking an enthusiastic and highly motivated band 7 bank midwife ultrasound practitioner to support our forward thinking team of friendly & supportive professionals in providing a range of obstetric ultrasound examinations.

Main duties of the job

The successful candidate will be an autonomous practitioner, promoting best practice and high standards across Trust sites. You will need to have excellent verbal and written communication skills and will also need to hold a qualification in Medical Ultrasound and must be competent to undertake the scan and report it independently. You will be expected to cover trust wide.

Due to the nature of this role, it is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, please note that the Trust welcomes applications from disabled people whatever their impairment and would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isnt, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read applicant guidance notes before submitting your application.

Job description

Job responsibilities

To work as a bank midwife ultrasound practitioner within Northumbria-healthcare NHS Trust, contributing to the Sonographer led Obstetric and Gynaecology ultrasound service requiring minimal input from Consultant medical staff.

Independently manage the patient pathway associated with their individual designated referrals, providing a comprehensive report of thefindings (seeking appropriate advice if required) and ensuring it is communicated to appropriate clinicians.

To take responsibility for image archiving and data generated duringthe procedure.

To be able to effectively express, using both verbal and non-verbalcommunication skills, distressing and unexpected news directly to patients using empathy, respect and tact.

To develop a knowledge base of professional expertise for externalconsultation and to work as a team with a multi-disciplinary approach to service provision.

Person Specification

Qualifications/Professional Registration

Essential

  • Registered Midwife
  • NMC Registration
  • Post graduate certificate or diploma in Obstetric and Gynaecology Ultrasound

Desirable

  • Short specialist courses leading to other postgraduate qualifications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website (opens in a new window). From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks For Overseas Applicants (opens in a new window).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

North Tyneside General Hospital

Rake Lane

North Shields

NE27 0QJ


Employer's website

https://www.northumbria.nhs.uk/


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SEO Specialist

SEARCHABILITY

Newcastle upon Tyne, TT
Today
Newcastle upon Tyne, TT
£25k - £35k Per Year
Today
£25k - £35k Per Year

SEO Specialist
SEO , WEBSITE AUDITS , GOOGLE ANALYTICS , MOZ, LINK BUILDING , ACCOUNT MANAGEMENT
  • At least 1 years' experience in both organic and/or technical SEO
  • Based in Manchester, easily accessible via public transport
  • Skills and experience in SEO , WEBSITE AUDITS , GOOGLE ANALYTICS , MOZ, LINK BUILDING , ACCOUNT MANAGEMENT
  • To apply please call 0161 694 7999 / 07889 558 606 or email jonny.clarke@searchability.co.uk

An award winning digital agency based in the heart of Newcastle employing only the best in the industry, we are now looking for a SEO Specialist to join our team of experts.
Sourced by @TechCareers_N - Your 24/7 twitter feed of latest IT vacancies across the North East.
WHO ARE WE?
An integrated digital marketing agency working with globally recognised brands, we pride ourselves on being straight talking and fast moving! With a team of experts in our brand-new Newcastle office made up of developers, writers, strategists, marketers and creatives we provide our clients with innovative ideas and outcomes. Our ever growing client base has opened up a position for a passionate SEO Manager with skills in SEO , Website Audits , Google Analytics , Moz, Link Building , Account Management to join the team.
WHAT WILL YOU BE DOING?
Immersing yourself as a key member on the team and the first point of call, you will be managing our SEO projects and the day-to-day website activities for global clients. Identifying opportunities for traffic growth and optimisation. Completing website audits and leading SEO campaigns, you will extract the data and complete daily, weekly and monthly reports. Using your skills in SEO , Website Audits , Google Analytics , Link Building , Moz , Account Management you will be educating the wider team on the benefits and practices of SEO, along with SEO and industry news.
WE NEED YOU TO HAVE…
  • Minimum 1 years' experience in a similar role
  • An eye for detail and high level of accuracy
  • Confident in carrying out SEO audits
  • SEO , Website Audits , Google Analytics , Link Building , Moz , Account Management
  • Track record of providing ROI through SEO

ITS NICE TO HAVE…
  • Knowledge of HTML & CSS

TO BE CONSIDERED…
Please either apply by clicking online or emailing me directly to jonny.clarke@searchability.co.uk. For further information please call me on 0161 694 7999 / 07889 558 606. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @SearchableJonny or connect with me on LinkedIn, just search Jonny Clarke in Google! I look forward to hearing from you.
KEY SKILLS:
SEO , WEBSITE AUDITS , GOOGLE ANALYTICS , MOZ, LINK BUILDING , ACCOUNT MANAGEMENT
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Personal Development Advisor

Northern Rights

South Shields, TT
3 days ago
South Shields, TT
£23.7k - £25.65k Per Year
3 days ago
£23.7k - £25.65k Per Year

Personal Development Advisor
NE33 1RF, South Shields
£23,700 to £25,650 plus Benefits

Make a difference and join the team at Northern Rights.

“We offer a dignified, work focused service where unemployed people are given the support they need to overcome their barriers and achieve. The feedback has been outstanding, it’s incredibly rewarding to see the positive difference we are making to people’s lives.”– Dawn Brown, Director of Northern Rights

Does this statement excite you?

Like Dawn, are you passionate about people and have a desire to change people’s lives for the better?

Would you like to join an amazing team of individuals chosen for their empathy, knowledge, and sheer determination to assist those living in the North East, progress and achieve work?

Our client, Northern Rights delivers Personal Development and Employment Support services to benefit disadvantaged people, in particular those with health problems (physical/mental and or social) into work. They have supported over 6000 people from the North East with training and impartial Matrix accredited Information Advice and Guidance, helping more than 2500 local people make the transition to work.

The team are excited to be able to help more people into the workplace and are initially recruiting for 5 Personal Development Advisors, there may be a requirement for more subject to funding.

What we can offer you:

  • A starting salary of £23,700 to £25,650 per year
  • Permanent employment
  • Full time, Monday to Thursday 9 to 5, Friday 9 to 4
  • Group Life Insurance scheme on completion of probation
  • Company Sick Pay Scheme
  • 25 days holiday plus bank holidays
  • Family Friendly policies
  • Development opportunities.

Currently based in East Durham, Sunderland and South Tyneside.

As a Personal Development Advisor, you will work with people who are not ‘Job Ready’, supporting them to overcome their barriers, immediate and long term, towards progression to work related activity which we know is therapeutic to health and wellbeing. You will have an approachable and engaging style and be motivated and hungry to help each individual into work.

Experience:

  • Experience interacting with customers in a one-to-one environment.
  • Experience working with disadvantaged people.
  • Experience of working to Team and/or Individual targets.
  • Knowledge of the local area and its demographics.

Skills:

  • Ability to encourage, persuade and motivate at all levels.
  • Empathy and belief in individuals with whom they interact.
  • Flexibility to cope with varying demands of the role.
  • Ability to problem solve and respond appropriately to a variety of situations.
  • Ability to prioritise and manage multiple customer interactions in a structured manner.
  • Good interpersonal, communication, listening and presentation skills.
  • Excellent organisational skills.
  • Working knowledge of IT: Microsoft packages specifically Word Processing and Outlook (e-mails), Zoom / Teams, the Internet, and Client Relationship Management systems.
  • A great team player.

Your key duties will be;

  • To network with stakeholders and value-added collaborators to benefit participants.
  • To promote Northern Rights to stakeholders and value-added collaborators to attract potential participants to the services sharing good news/success stories.
  • To communicate appropriately with commissioners and stakeholders and value-added collaborators to join up and not duplicate services.
  • To undertake initial and ongoing assessments of pre-employment support needs; formulating appropriate and agreed Paced Progression Plans (Action Plans). To effectively manage, develop and support a caseload of participants to progress towards work related activity.
  • To develop and maintain and in-depth knowledge of current benefit systems and entitlements.
  • To support referrals into specialist organisations dependent on participant need.
  • To ensure participants receive training by identifying the most appropriate training provider; internal or external.
  • To progress ‘Job Ready’ participants onto the Employment Service’s designated Employment Support Advisor.
  • To work as a team alongside the Initial Contact Advisor, other Personal Development Advisors, Employment Support Advisors, In-Work Support Advisor, internal Skills Team and management and Health and Wellbeing services.
  • To conduct Better off in Work calculations to provide participants with a clear understanding of how they could be better off in employment.
  • To adhere to Quality Frameworks, Compliance and Customer Service Standards and working to Team and Individual Targets

Other requirements

  • Willingness to travel inside the designated work area and occasionally outside for meetings, training etc. with possible overnight stays if necessary.
  • Positive attitude to disability and health related problems.
  • DBS Enhanced Clearance

As a Disability Confident Leader, we operate a Guaranteed Interview Scheme for Disabled People who reach the minimum criteria.

Closing date 15th March 2021

We will be conducting practical screening assessments on the 22nd of March with final interviews on the 30th and 31st March.

No Agencies

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Qualified Mental Health Nurse

Randstad Care

Blyth, TT
11 days ago
Blyth, TT
£24k - £30k Per Year
11 days ago
£24k - £30k Per Year

Are you a qualified nurse experience in mental health looking for a new career path?

We are currently looking for a Qualified Mental Health Nurse within the Blythe area working in our service for a young person with mental health needs. As a registered professional you will be an experience, knowledgeable leader who understands that clinical interventions work hand in hand with care support.

Benefits:

  • Very competitive salary
  • Training provided
  • Free parking on site

Responsibilities:

  • Being an experience mental health care professional you will be expected to deliver training
  • Keeping ahead of relevant news from regulators, legislator and updates from the wider health and social care sector
  • You will work to embed core competencies, give oversight and clinical supervision as a point of contact for individual support for the service managers

What is required?

  • Hold a professional Mental Health qualification as a Mental Health Nurse, Occupational Therapist or Social Worker
  • Be registered with the appropriate professional body
  • Experience managing, coordinating and delivering training

Are you looking for that next step in your career, where you are a valued member of staff and can see the difference you are making every day? Interviews are available immediately so please get in touch!

If you feel this is the right role for you please call ASAP: 020 3870 6355 and ask for Grace.

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.

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Housing Concierge

Home Group

Newcastle upon Tyne (Tyneside Foyer), TT
3 days ago
Newcastle upon Tyne (Tyneside Foyer), TT
3 days ago

Housing Concierge

Tyneside Foyer, Newcastle upon Tyne

Permanent, Full Time (37.5 hpw)

Spot Salary of £18,200 pa

£9.31 per hour if you’d prefer to work on our bank on a casual basis

plus brilliant benefits

Enabling our customers to live safely. That’s when it hits home!

We have a fabulous opportunity for you to join our awesome team. We support our brilliant customers who are between the age of 16-24 and are homeless or at risk of homelessness. 

They live in supported accommodation in the city centre of Newcastle.

We help our customers with their housing and support needs. We work to support them progress towards gaining their own independent tenancy and gaining all the independent living skills they need to maintain their own tenancy.

About our team

You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements.  To us were not just a team we’re a ‘work family’. Our managers are Stacey, Alex, Emma and Kerry. There are over 20 of us in the team and we don’t just love to support our customers, we’re there for each other too! 

Working hours

We provide 24-hour support to our customers each day and every day. You’ll work on a rota basis and take your turn working days and nights. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!

About you

As our Housing Concierge you’ll play a really important role in supporting the smooth running of our services.  You will ensure the safety and securing of our buildings and of our customers, and make sure we get on with our neighbours!

You’ll get involved in lots of different activities which will include monitoring CCTV, regularly patrolling the premises, monitoring visitors to and from the building and ensuring tenancy conditions and service rules are adhered to. As our Supported Housing Concierge you’ll also provide out of hours cover being the first point of contact for our clients during the night and at times we’ll also need you to do some general cleaning duties too.

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative.

To keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)

It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?

If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Concierge job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

To apply

Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

You’re unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

#social#care#socialcare#newcastlejobs

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Technical Support Apprentice

Sage

newcastle
Today
newcastle
Today
Technical Support Apprentice
Advert:
People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We’re writing our next chapter. Be part of it!
Experience has taught us that when our customers thrive, we thrive. As a team, we always start with what customers need. Through the good… and more challenging times. Innovating at pace so customers can manage their finances, operations and people. Every one of us shapes our culture at Sage - doing what’s right and succeeding together, united by our commitment to each other. We encourage each other to grow in our roles, in our careers and as individuals.
Follow us on our social media sites below to join in conversations about career tips, open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us atcareers@sage.comfor assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.
Job Description:
We’re looking for apprentices to join our Customer Services team in Newcastle, who can provide fantastic support to our customers, solving problems and adapting their style to suit the needs of the customer. As part of the Customer Services Apprenticeship you will receive classroom training to learn about our Products, and join our extensive coaching plan (with a little fun along the way) which will give you both the confidence and skills to succeed in your role at Sage.
Our customers are building their own businesses and don’t want to spend all their time tied to a phone. They rely on us to deliver an exceptional customer service in an efficient manner, whilst instilling confidence in our products and services.
Key Responsibilities:
• Speaking to our customers to deliver a structured solution with confidence.
• Demonstrating and delivering exceptional problem solving and trouble shooting skills
• Ability to ask the right questions to gain an understanding of the customer's business
• Generating leads for our sales department by recommending alternative product/services that could save the customer money and time.
• Thinking on your feet and quickly researching answers to customer queries.
At the start of your apprenticeship with Sage you’ll have an induction period where we’ll support you transitioning into your apprenticeship and working environment. You’ll meet apprentices across the business and get involved in some exciting team building activities. You’ll learn about our range of products and be part of a working group to generate new ideas to build your confidence. You’ll also spend time with your qualification assessor, so you know what is expected of you in your role.
During the first 6 months of the learning process post training, you will be assigned a mentor. We’ll also support you further so you can learn from experienced professionals on-the-job and receive dedicated support to help you develop your knowledge and succeed. You’ll remain in your apprentice training group throughout this period which will give you the opportunity to make friends and build on your experience together. We’re passionate about enabling colleagues to be themselves at work and develop a great career. We support and encourage you to forge relationships with professional contacts, colleagues and most importantly our millions of customers, ensuring that they remain at the heart of why we’re here.
Assessment Centres will be held between April-July 2021, with successful candidates starting the role on October 4th 2021.
Function:
Customer Success and Services
Country:
United Kingdom
Office Location
Newcastle
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Payroll Administrator

Sage

newcastle
Today
newcastle
Today
Payroll Administrator
Advert:
People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We’re writing our next chapter. Be part of it!
Experience has taught us that when our customers thrive, we thrive. As a team, we always start with what customers need. Through the good… and more challenging times. Innovating at pace so customers can manage their finances, operations and people. Every one of us shapes our culture at Sage - doing what’s right and succeeding together, united by our commitment to each other. We encourage each other to grow in our roles, in our careers and as individuals.
Follow us on our social media sites below to join in conversations about career tips, open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us atcareers@sage.comfor assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.
Job Description:
We have an opportunity for a Payroll Administrator to join us on a fixed term contract for 12 months. In this role you will be responsible for processing, reconciliation and management of monthly payroll, ensuring all deadlines are met.
Key Responsibilities:
• Respond to customer queries in a timely professional manner.
• Escalate customer issues/concerns to ‘Payroll Manager’ where necessary.
• Work with team members to ensure all payrolls are checked and all internal and external audit controls are complete and accurately carried out.
• Liaise with Payroll Team Manager on an on-going basis to address any internal concerns/queries.
• Reconcile payroll prior to year end processing. Process monthly RTI returns, submit End of Year submissions for taxable benefits and ensure all statutory payments are met by required deadlines.
• Proactively plan for forthcoming statutory changes ensuring all processes are updated.
• Work on own initiative whilst being an excellent team player.
• Build and maintain excellent, pro-active internal relationships with Finance and IT.
• Process monthly payments to our people and external agencies accurately and timely.
• Prepare and present monthly payroll to Sage authorisers in a timely manner.
• Work with the wider People Function team to improve the efficiency of Payroll processes and Services.
Skills, know-how and experience:
Must have:
· Practical payroll knowledge covering all aspects of UK & Ireland payroll processing
· Ability to calculate manual payroll calculations
· Knowledge of payroll related UK & Ireland Tax Year End procedures and filing of returns to HMRC
· Intermediate and above Excel skills
· Excellent communication and organisational skills
· Attention to detail
· Delivery focus
· Team player
· Ability to work in a fast paced, high volume environment using own initiative
· Proactive approach and come forward with ideas on process improvements
Preferred:
· Previous experience of working in a high service delivery environment
· Experience of delivering high level customer service
· Resolution of queries and issues from internal and external customers
· Experience of Expenses and benefit procedures
· SAP payroll experience
· Sage payroll experience
Function:
People
Country:
United Kingdom
Office Location
Newcastle
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Assistant Customer Insight Analyst

Home Group

Newcastle upon Tyne (Gosforth Park Way), TT
4 days ago
Newcastle upon Tyne (Gosforth Park Way), TT
4 days ago

Assistant Customer Insight Analyst

Permanent Full Time (37.5 hpw)

North East, Flexible Location Newcastle upon Tyne, Durham, Sunderland

Salary circa £22,000, plus brilliant benefits!

Working in our Customer Insight Team, you’ll analyse our customer feedback to make sure we’re getting the services we deliver for our customers right. You’ll manipulate and code our data so that we can use this to identify improvement and innovation to the services we deliver. 

About the role

We’re recently brought our customer satisfaction measures in house so that we can be much more responsive to what our customers think.  This means we need an extra person to help us understand all the additional information our customers are giving to us.

Working across multiple software packages, you’ll use Power BI, Excel and online survey tools to manage our survey sampling process. You’ll also extract and analyse data from a variety of channels generating "actionable insight" data and present the findings in ways that are interesting and meaningful to both colleagues and customers.

About our team

You’ll join our fabulous team who are super passionate about our customer experience and delivering on our customer promise.  To us we’re not just a team we’re a ‘work family’. Our manager Claire has worked at Home Group for over 17 years now and you will soon discover that her passion for making quirky videos is nothing compared her commitment to our customers journey!We’re a small but perfectly formed team of 3, part of the wider customer experience team. We don’t just love to support our customers, we’re there for each other too!

About you

You may have a qualification in market research, but if you haven’t, you’ll have transferrable insights and the willingness to attain the qualifications we need. You have experience of using qualitative and quantitative research methods and ability to manipulate and interpret data combined with your keen eye for detail.   

We use a lot (a huge amount) of MS Office, especially Excel and Powerpoint so significant skills in using those packages is key. You plan, prioritise and manage your own workload to meet tight deadlines and are motivated to work under your own initiative.

Location

We are all working from home at the moment due to the pandemic, hopefully we can soon start to return to build our “new normal”. Most of the team are North East based, and you will need to meet up with them a few times a week. This means it would be easier if you too were local to the area. The great news is that you will have the flexibility making your base in one of our local offices or to working from home, and we’ll give you the technology and kit to make that easy.

Want to know more?

If you’re not reading this advert on our careers’ pages, press the APPLY NOW button to access lots of useful stuff! You can download the Assistant Customer Insight Analyst job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

To apply

Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templatesto help you.

During Covid

We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

Be yourself at Home

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work! 

Posted

5 days ago

Description

Supported Living Coordinator CQC services

Newcastle Learning Disability Services

Office based Tyneside Foyer 

Permanent, Full Time (37.5 hpw)

Salary £19,000 to £20,250 per annum

£9.72 per hour if you’d prefer to work on our bank on a casual basis

Sleep in Shifts of £35.00 and

Plus brilliant benefits!

Empowering customers to live rewarding and happy lives. That’s when it hits home.

We have a fabulous opportunity for you to join our awesome team. We support our brilliant customers some of whom can be challenging at times but are hugely rewarding to work with! Our customers are Adults with a learning disability and or Autism. We support them in the areas of emotional support, practical support, advice and advocacy.

We have 2 new exciting roles for care co-ordinators. This is a peripatetic role to cover across all services. This will be to cover in support co-ordinators absence but also to offer support in service when required. You will be supported by Tracey and Sara who are the Registered managers for the services and meet with us regularly. Our customers live in independent supported living services of which we have 13 across Newcastle.

We help our customers to change their lives and support them to work towards achieving their aspirations. We deliver the support that has been identified, in the individual plans that have been created in partnership with our Support teams and customers. What we can tell you is that each day is totally different. There is an expectation that in some services you will be delivering personal care to some of our customers as part of your role.

If you thrive on a challenge, where each day is different, where you can influence a customer to develop and maintain independent skills in their lives, then keep reading! One day you might be cooking with a customer and supporting them to shop on a budget and prepare healthy meals the next you might be supporting them at a health appointment or when the world returns to normal out enjoying activities in the community.

About our team

You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements.  To us we’re not just a team we’re a ‘big work family’.  There are about 130 of us all together across all services, some who have been at Home Group a long time and others who are new to the role, like you will be! The great news is that we are supported by a great team of managers (Angela, Daryl, Kim, Rebekah, Lynne, Pam, Steve and Anne Marie) who don’t just love to support our customers, but make sure that we are there for each other too!

Working hours

You’ll work on a rota basis between the hours of 8am and 8pm and include working weekends. What that means is that while your working day is a long one, you do get at least 3 days off per week and 2 weekends off per month! We need you to be flexible to meet the needs of our customers, but in return we aim to give you the time you need to spend time doing the things that matter to you, be it your child’s school play, your partner’s graduation, or to get your new fridge delivered!

About you

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.  You will have experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

We help change our customer’s lives for the better. You’ll play your part by assisting in the delivery of tasks that are based on our customers personal support plans, and their needs and aspirations. You’ll work with our Senior Support Workers and external agencies to assess and engage support for our customers. We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference!

To keep our records straight, and customers safe, it's important that you are technologically savvy (or at the very least not a technophobe!)

It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?

If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the supported living coordinator job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

During Covid

We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible.   

To apply

Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

You’re unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

#social#care#socialcare#newcastlejobs

Source: Home Group