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Part-time Cashier Customer Service Associate - Hannaford

Delhaize

Manchester, NH
17 days ago
Manchester, NH
17 days ago
Job Number21-003849
Post Date02/21/2021
Job TitlePart-time Cashier Customer Service Associate - Hannaford
Positions Available1
Operating CompanyHannaford
Full/Part Time StatusPart-Time
Address859 Hanover Street
CityManchester
StateNH
DescriptionJob Title: Part-time Cashier Customer Service Associate
Department: Front End
Customer service experience necessary. Must be available from 7am to 4pm.
Essential Job Functions:
1.Greet all customers and provide them with prompt courteous service and assistance.
2.Record (scan) the purchases of a customer into the cash register efficiently and accurately.
3.Recognize or differentiate between all of the various types of produce merchandise carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).
4.Collect money in the forms of cash or checks from customers and tender accurate change in accordance with company policies and procedures.
5.Bag or package merchandise according to established company policies and procedures.
6.Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Duties and Responsibilities:
1.Provide outstanding friendly customer service.
2.Observe and follow all company policies and established procedures.
3.Clean check-stands daily and assist in prompt cleanup of spills and breakage.
4.Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
5.Assist in special projects and perform other functions as assigned by supervision.
6.Work within our company’s management planning (MPP) guidelines to maintain productivity.
7.Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
8.Treat all associates with fairness, dignity, and respect.
9.Perform accurate price check function.
10.Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials.
11.Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned.
12.Record on designated forms any price discrepancies and/or any “not on file” items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
13.Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
14.Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.
15.Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior.
16.Process all various types of sales transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC coupons, Food Stamps, manufacturers’ coupons, gift certificates, bottle deposits, bottle refunds, merchandise refunds, etc., in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same. If applicable and service center trained, process lottery, Western Union, utility etc. transactions.
17.Secure register at all times when leaving it unattended; protect company assets at all times.
18.Order and stock candy and cigarettes according to plan-o-grams and keep merchandise rotated in accordance with store policy and product code dates and pull all out-of-code merchandise (when assigned).
19.Perform all other duties as assigned.
RequirementsQualifications:
-Effective communication and customer service skills.
-Must meet minimum age requirements to perform specific job functions.
-Willingness to learn multiple tasks.
-Demonstrated ability to perform the technical requirements of the job.
Physical Requirements:
1.Perform frequent to continuous repetitive fingering, grasping, reaching and hand/arm motions while standing the majority of the shift.
2.Continuous fine finger motions such as pinching, grasping when handling money.
3.Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
4.Push or pull up to 75 pounds on occasion.
5.Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
6.Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
7.Occasionally fill in for the customer service associate, which requires working in and out of inclement weather, gathering up to five shopping carts and pushing them to designated areas (when necessary).
8.If trained, occasionally fill in for the customer service center associate, which requires processing lottery, Western Union, utility etc., transactions.
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Part-time Hannaford to Go - Shopper - Hannaford

Delhaize

Londonderry, NH
Today
Londonderry, NH
Today
Job Number21-007822
Post Date02/25/2021
Job TitlePart-time Hannaford to Go - Shopper - Hannaford
Positions Available9
Operating CompanyHannaford
Full/Part Time StatusPart-Time
Address6 Hampton Drive
CityLondonderry
StateNH
DescriptionJob Title: Part-time Hannaford to Go - Shopper
This is an Early 5 AM shift
Essential Job Functions:
1. Greet all customers and provide them with prompt courteous service and assistance.
2. Accurately match all items from the customer’s on-line shopping list.
3. Ability to shop multiple customer orders simultaneously using the designated tools and equipment.
4. Substitute items for customers if they request it.
5. Assist customers picking up orders at the drive thru.
6. Record (scan) the purchases of a customer into the cash register efficiently and accurately.
7. Recognize or differentiate between all of the various types of produce merchandise carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).
8. Collect money in the forms of cash or checks from customers and tender accurate change in accordance with company policies and procedures.
9. Bag or package merchandise according to established company policies and procedures. Label and store in designated area for customer pick up.
10. Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Duties and Responsibilities:
1. Provide outstanding friendly customer service.
2. Observe and follow all company policies and established procedures.
3. Clean check-stands daily and assist in prompt cleanup of spills and breakage.
4. Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
5. Assist in special projects and perform other functions as assigned by supervision.
6. Work within our company’s management planning (MPP) guidelines to maintain productivity.
7. Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
8. Treat all associates with fairness, dignity, and respect.
9. Perform accurate price check function.
10. Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials.
11. Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned.
12. Record on designated forms any price discrepancies and/or any “not on file” items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
13. Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
14. Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.
15. Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior.
16. Process all various types of sales transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC coupons, Food Stamps, manufacturers’ coupons, gift certificates, bottle deposits, bottle refunds, merchandise refunds, etc., in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same. If applicable and service center trained, process lottery, Western Union, utility etc. transactions.
17. Secure register at all times when leaving it unattended; protect company assets at all times.
18. Order and stock candy and cigarettes according to plan-o-grams and keep merchandise rotated in accordance with store policy and product code dates and pull all out-of-code merchandise (when assigned).
19. Perform all other duties as assigned.
RequirementsQualifications:
Effective communication and customer service skills. Must meet minimum age requirements to perform specific job functions. Willingness to learn multiple tasks. Demonstrated ability to perform the technical requirements of the job.
Physical Requirements:
1. Perform frequent to continuous repetitive fingering, grasping, reaching and hand/arm motions while standing the majority of the shift.
2. Continuous fine finger motions such as pinching, grasping when handling money.
3. Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
4. Push or pull up to 75 pounds on occasion.
5. Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
6. Have sufficient visual acuity to read the RF unit display screen as well as check identification cards, checks, invoices and other written documents.
7. Occasionally fill in for the customer service associate, which requires working in and out of inclement weather, gathering up to five shopping carts and pushing them to designated areas (when necessary).
8. If trained, occasionally fill in for the customer service center associate, which requires processing lottery, Western Union, utility etc., transactions.
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Full-time Hannaford to Go - Shopper

Delhaize

Londonderry, NH
4 days ago
Londonderry, NH
4 days ago
Job Number21-013388
Post Date02/20/2021
Job TitleFull-time Hannaford to Go - Shopper
Positions Available1
Operating CompanyHannaford
Full/Part Time StatusFull-Time
FLSA StatusNon-Exempt (Hourly)
Address6 Hampton Drive
CityLondonderry
StateNH
DescriptionJob Title: Hannaford to Go - Shopper
Essential Job Functions:
1. Greet all customers and provide them with prompt courteous service and assistance.
2. Accurately match all items from the customer’s on-line shopping list.
3. Ability to shop multiple customer orders simultaneously using the designated tools and equipment.
4. Substitute items for customers if they request it.
5. Assist customers picking up orders at the drive thru.
6. Record (scan) the purchases of a customer into the cash register efficiently and accurately.
7. Recognize or differentiate between all of the various types of produce merchandise carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).
8. Collect money in the forms of cash or checks from customers and tender accurate change in accordance with company policies and procedures.
9. Bag or package merchandise according to established company policies and procedures. Label and store in designated area for customer pick up.
10. Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Duties and Responsibilities:
1. Provide outstanding friendly customer service.
2. Observe and follow all company policies and established procedures.
3. Clean check-stands daily and assist in prompt cleanup of spills and breakage.
4. Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
5. Assist in special projects and perform other functions as assigned by supervision.
6. Work within our company’s management planning (MPP) guidelines to maintain productivity.
7. Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
8. Treat all associates with fairness, dignity, and respect.
9. Perform accurate price check function.
10. Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials.
11. Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned.
12. Record on designated forms any price discrepancies and/or any “not on file” items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
13. Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
14. Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.
15. Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior.
16. Process all various types of sales transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC coupons, Food Stamps, manufacturers’ coupons, gift certificates, bottle deposits, bottle refunds, merchandise refunds, etc., in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same. If applicable and service center trained, process lottery, Western Union, utility etc. transactions.
17. Secure register at all times when leaving it unattended; protect company assets at all times.
18. Order and stock candy and cigarettes according to plan-o-grams and keep merchandise rotated in accordance with store policy and product code dates and pull all out-of-code merchandise (when assigned).
19. Perform all other duties as assigned.
RequirementsQualifications:
Effective communication and customer service skills. Must meet minimum age requirements to perform specific job functions. Willingness to learn multiple tasks. Demonstrated ability to perform the technical requirements of the job.
Physical Requirements:
1. Perform frequent to continuous repetitive fingering, grasping, reaching and hand/arm motions while standing the majority of the shift.
2. Continuous fine finger motions such as pinching, grasping when handling money.
3. Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
4. Push or pull up to 75 pounds on occasion.
5. Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
6. Have sufficient visual acuity to read the RF unit display screen as well as check identification cards, checks, invoices and other written documents.
7. Occasionally fill in for the customer service associate, which requires working in and out of inclement weather, gathering up to five shopping carts and pushing them to designated areas (when necessary).
8. If trained, occasionally fill in for the customer service center associate, which requires processing lottery, Western Union, utility etc., transactions.
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Part-time Cashier Customer Service Associate - Hannaford

Delhaize

Londonderry, NH
Today
Londonderry, NH
Today
Job Number20-087559
Post Date02/25/2021
Job TitlePart-time Cashier Customer Service Associate - Hannaford
Positions Available45
Operating CompanyHannaford
Full/Part Time StatusPart-Time
Address6 Hampton Drive
CityLondonderry
StateNH
DescriptionJob Title: Part-time Cashier Customer Service Associate
Department: Front End
Essential Job Functions:
1.Greet all customers and provide them with prompt courteous service and assistance.
2.Record (scan) the purchases of a customer into the cash register efficiently and accurately.
3.Recognize or differentiate between all of the various types of produce merchandise carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).
4.Collect money in the forms of cash or checks from customers and tender accurate change in accordance with company policies and procedures.
5.Bag or package merchandise according to established company policies and procedures.
6.Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Duties and Responsibilities:
1.Provide outstanding friendly customer service.
2.Observe and follow all company policies and established procedures.
3.Clean check-stands daily and assist in prompt cleanup of spills and breakage.
4.Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
5.Assist in special projects and perform other functions as assigned by supervision.
6.Work within our company’s management planning (MPP) guidelines to maintain productivity.
7.Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
8.Treat all associates with fairness, dignity, and respect.
9.Perform accurate price check function.
10.Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials.
11.Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned.
12.Record on designated forms any price discrepancies and/or any “not on file” items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
13.Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
14.Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.
15.Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior.
16.Process all various types of sales transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC coupons, Food Stamps, manufacturers’ coupons, gift certificates, bottle deposits, bottle refunds, merchandise refunds, etc., in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same. If applicable and service center trained, process lottery, Western Union, utility etc. transactions.
17.Secure register at all times when leaving it unattended; protect company assets at all times.
18.Order and stock candy and cigarettes according to plan-o-grams and keep merchandise rotated in accordance with store policy and product code dates and pull all out-of-code merchandise (when assigned).
19.Perform all other duties as assigned.
RequirementsQualifications:
-Effective communication and customer service skills.
-Must meet minimum age requirements to perform specific job functions.
-Willingness to learn multiple tasks.
-Demonstrated ability to perform the technical requirements of the job.
Physical Requirements:
1.Perform frequent to continuous repetitive fingering, grasping, reaching and hand/arm motions while standing the majority of the shift.
2.Continuous fine finger motions such as pinching, grasping when handling money.
3.Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
4.Push or pull up to 75 pounds on occasion.
5.Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
6.Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
7.Occasionally fill in for the customer service associate, which requires working in and out of inclement weather, gathering up to five shopping carts and pushing them to designated areas (when necessary).
8.If trained, occasionally fill in for the customer service center associate, which requires processing lottery, Western Union, utility etc., transactions.
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Full-time Customer Service Leader - Hannaford

Delhaize

Manchester, NH
17 days ago
Manchester, NH
17 days ago
Job Number20-086319
Post Date02/21/2021
Job TitleFull-time Customer Service Leader - Hannaford
Positions Available1
Operating CompanyHannaford
Full/Part Time StatusFull-Time
Address859 Hanover Street
CityManchester
StateNH
DescriptionPosition Title: Full-time Customer Service Leader
Department: Front End
Reports to: Manager of Customer Service
Retail leadership experience preferred. Must be available days, evenings, and weekends.
Numbers and Titles of Associates Supervised: Variable
Prerequisite Training:
• Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
• Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet
Essential Job Functions:
1. Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
2. Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
3. Handle cash pickups and change orders as requested and log as required.
4. Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
5. Provide customers and associates with hassle-free refunds while applying all applicable guarantees
6. Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
7. Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
8. Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Duties and Responsibilities:
1. Observe and follow all company policies and established procedures.
2. Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
3. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
4. Assist in special projects and perform other functions as assigned by supervision.
5. Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
6. Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior.
7. Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
8. Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
9. Frequently, perform cashier and/or bagging functions
10. Frequently, perform service desk/kiosk and if trained, bookkeeper functions
11. Perform all other duties as assigned.
RequirementsQualifications:
• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Physical Requirements:
1. Perform repetitive hand and arm motions while standing/walking the majority of the shift.
2. Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
3. Push or pull up to 75 pounds on occasion.
4. Work in and out of inclement weather when necessary.
5. Gather up to five shopping carts and push them to designated areas.
6. Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
7. Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
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Part-time Cashier Customer Service Associate - Hannaford

Delhaize

Goffstown, NH
Today
Goffstown, NH
Today
Job Number21-009465
Post Date02/04/2021
Job TitlePart-time Cashier Customer Service Associate - Hannaford
Positions Available1
Operating CompanyHannaford
Full/Part Time StatusPart-Time
Address605 Mast Road
CityGoffstown
StateNH
DescriptionJob Title: Part-time Cashier Customer Service Associate
Department: Front End
Essential Job Functions:
1.Greet all customers and provide them with prompt courteous service and assistance.
2.Record (scan) the purchases of a customer into the cash register efficiently and accurately.
3.Recognize or differentiate between all of the various types of produce merchandise carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).
4.Collect money in the forms of cash or checks from customers and tender accurate change in accordance with company policies and procedures.
5.Bag or package merchandise according to established company policies and procedures.
6.Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Duties and Responsibilities:
1.Provide outstanding friendly customer service.
2.Observe and follow all company policies and established procedures.
3.Clean check-stands daily and assist in prompt cleanup of spills and breakage.
4.Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
5.Assist in special projects and perform other functions as assigned by supervision.
6.Work within our company’s management planning (MPP) guidelines to maintain productivity.
7.Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
8.Treat all associates with fairness, dignity, and respect.
9.Perform accurate price check function.
10.Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials.
11.Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned.
12.Record on designated forms any price discrepancies and/or any “not on file” items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
13.Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
14.Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.
15.Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior.
16.Process all various types of sales transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC coupons, Food Stamps, manufacturers’ coupons, gift certificates, bottle deposits, bottle refunds, merchandise refunds, etc., in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same. If applicable and service center trained, process lottery, Western Union, utility etc. transactions.
17.Secure register at all times when leaving it unattended; protect company assets at all times.
18.Order and stock candy and cigarettes according to plan-o-grams and keep merchandise rotated in accordance with store policy and product code dates and pull all out-of-code merchandise (when assigned).
19.Perform all other duties as assigned.
RequirementsQualifications:
-Effective communication and customer service skills.
-Must meet minimum age requirements to perform specific job functions.
-Willingness to learn multiple tasks.
-Demonstrated ability to perform the technical requirements of the job.
Physical Requirements:
1.Perform frequent to continuous repetitive fingering, grasping, reaching and hand/arm motions while standing the majority of the shift.
2.Continuous fine finger motions such as pinching, grasping when handling money.
3.Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
4.Push or pull up to 75 pounds on occasion.
5.Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
6.Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
7.Occasionally fill in for the customer service associate, which requires working in and out of inclement weather, gathering up to five shopping carts and pushing them to designated areas (when necessary).
8.If trained, occasionally fill in for the customer service center associate, which requires processing lottery, Western Union, utility etc., transactions.
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Full-time Customer Service Leader - Hannaford

Delhaize

Londonderry, NH
Today
Londonderry, NH
Today
Job Number21-014556
Post Date02/25/2021
Job TitleFull-time Customer Service Leader - Hannaford
Positions Available1
Operating CompanyHannaford
Full/Part Time StatusFull-Time
Address6 Hampton Drive
CityLondonderry
StateNH
DescriptionPosition Title: Full-time Customer Service Leader
Department: Front End
Reports to: Manager of Customer Service
Numbers and Titles of Associates Supervised: Variable
Prerequisite Training:
• Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
• Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet
Essential Job Functions:
1. Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
2. Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
3. Handle cash pickups and change orders as requested and log as required.
4. Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
5. Provide customers and associates with hassle-free refunds while applying all applicable guarantees
6. Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
7. Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
8. Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Duties and Responsibilities:
1. Observe and follow all company policies and established procedures.
2. Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
3. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
4. Assist in special projects and perform other functions as assigned by supervision.
5. Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
6. Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior.
7. Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
8. Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
9. Frequently, perform cashier and/or bagging functions
10. Frequently, perform service desk/kiosk and if trained, bookkeeper functions
11. Perform all other duties as assigned.
RequirementsQualifications:
• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Physical Requirements:
1. Perform repetitive hand and arm motions while standing/walking the majority of the shift.
2. Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
3. Push or pull up to 75 pounds on occasion.
4. Work in and out of inclement weather when necessary.
5. Gather up to five shopping carts and push them to designated areas.
6. Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
7. Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
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Part-time Customer Service Leader - Hannaford

Delhaize

Manchester, NH
17 days ago
Manchester, NH
17 days ago
Job Number20-041717
Post Date02/21/2021
Job TitlePart-time Customer Service Leader - Hannaford
Positions Available4
Operating CompanyHannaford
Full/Part Time StatusPart-Time
Address859 Hanover Street
CityManchester
StateNH
DescriptionPosition Title: Part-time Customer Service Leader
Department: Front End
Reports to: Manager of Customer Service
Retail leadership experience required. Weekend availabilty necessary.
Numbers and Titles of Associates Supervised: Variable
Prerequisite Training:
• Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
• Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet
Essential Job Functions:
1. Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
2. Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
3. Handle cash pickups and change orders as requested and log as required.
4. Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
5. Provide customers and associates with hassle-free refunds while applying all applicable guarantees
6. Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
7. Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
8. Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Duties and Responsibilities:
1. Observe and follow all company policies and established procedures.
2. Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
3. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
4. Assist in special projects and perform other functions as assigned by supervision.
5. Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
6. Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior.
7. Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
8. Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
9. Frequently, perform cashier and/or bagging functions
10. Frequently, perform service desk/kiosk and if trained, bookkeeper functions
11. Perform all other duties as assigned.
RequirementsQualifications:
• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Physical Requirements:
1. Perform repetitive hand and arm motions while standing/walking the majority of the shift.
2. Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
3. Push or pull up to 75 pounds on occasion.
4. Work in and out of inclement weather when necessary.
5. Gather up to five shopping carts and push them to designated areas.
6. Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
7. Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
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Assistant Manager of Customer Service Trainee- Hannaford

Delhaize

Londonderry, NH
Today
Londonderry, NH
Today
Job Number21-014527
Post Date02/25/2021
Job TitleAssistant Manager of Customer Service Trainee- Hannaford
Positions Available1
Operating CompanyHannaford
Full/Part Time StatusFull-Time
Address6 Hampton Drive
CityLondonderry
StateNH
DescriptionJob Title: Assistant Manager of Customer Service Trainee
Essential Job Functions:
1. Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations.
2. Foster a positive and inclusive environment to associates.
3. Manage the Office/Front End/Service Center operations in accordance with established department standard practices.
4. Manage work schedules to effectively maintain customer service standards and meet associates’ personal needs.
5. Hire, train and develop associates to meet the departmental needs.
6. Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
7. Supervise performance of all duties and responsibilities of all Front End/Office/Service Center associates assigned.
8. Verify all customer IDs and ensure compliance with check cashing and tobacco/alcohol beverage sales policies.
9. Attain departmental budgeted payroll, over/shorts, bad checks and supplies.
10.Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
RequirementsQualifications:
A high school graduate or equivalent preferred. Excellent interpersonal, organizational, communication, and customer service skills. Good understanding of store operations preferred. Must meet minimum age requirements to perform specific job functions. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Ability to use technical information to solve problems. Ability to lead and direct others.
Duties and Responsibilities:
1. Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
2. Ensure department associates are properly trained by certified trainers.
3. Maintain solid communication in the department and throughout the organization.
4. Observe and ensure compliance with company sanitation, safety, and food safety standards.
5. Observe and follow all company policies and established procedures.
6. Handle cash pickups and change orders as requested and log as required.
7. Assign fixed activities to office/service center/front end associates during idle periods.
8. Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to refrigerated and other perishable items.
9. Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
10. Ensure that all of the various types of sales transactions and media accepted by the store are handled in strict accordance with established company policies and procedures including full compliance with any legal requirements.
11.Supervise the effective operation of the office/service center/front end/bottle room (if applicable) to include cleanliness, customer service, and accurate transactions.
12.Secure office and front-end podium at all times when leaving it unattended; protect company assets at all times.
13.Have a total understanding of MPP, labor analysis, scheduling and ordering.
14. Follow all customer service department standard practices to ensure efficient operations.
15.Conduct performance appraisals in accordance with company standards.
16.Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
17. Perform cashier and/or bagging functions as needed.
18. Perform service center/office associate functions as needed.
19.Assist in special projects and perform other functions as assigned by supervisor.
Physical Requirements:
1. Ability to use computers and other communication systems required, performing all job functions.
2. Perform repetitive hand and arm motions.
3. Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
4. Pull or push up to 75 lbs. on occasion.
5. Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
6. Stand 100% of the time with occasional walking short distances.
7. Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator.
8. Lift and carry up to 15lbs occasionally.
9. Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
10.Meet established volume activity standards for the position.
11.Have sufficient visual activity to check ID cards, checks, invoices and other written documents.

Posted

17 days ago

Description

Job Number21-003849
Post Date02/21/2021
Job TitlePart-time Cashier Customer Service Associate - Hannaford
Positions Available1
Operating CompanyHannaford
Full/Part Time StatusPart-Time
Address859 Hanover Street
CityManchester
StateNH
DescriptionJob Title: Part-time Cashier Customer Service Associate
Department: Front End

Customer service experience necessary. Must be available from 7am to 4pm.


Essential Job Functions:

1.Greet all customers and provide them with prompt courteous service and assistance.
2.Record (scan) the purchases of a customer into the cash register efficiently and accurately.
3.Recognize or differentiate between all of the various types of produce merchandise carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).
4.Collect money in the forms of cash or checks from customers and tender accurate change in accordance with company policies and procedures.
5.Bag or package merchandise according to established company policies and procedures.
6.Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Duties and Responsibilities:

1.Provide outstanding friendly customer service.
2.Observe and follow all company policies and established procedures.
3.Clean check-stands daily and assist in prompt cleanup of spills and breakage.
4.Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
5.Assist in special projects and perform other functions as assigned by supervision.
6.Work within our company’s management planning (MPP) guidelines to maintain productivity.
7.Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
8.Treat all associates with fairness, dignity, and respect.
9.Perform accurate price check function.
10.Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials.
11.Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned.
12.Record on designated forms any price discrepancies and/or any “not on file” items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
13.Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
14.Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.
15.Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior.
16.Process all various types of sales transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC coupons, Food Stamps, manufacturers’ coupons, gift certificates, bottle deposits, bottle refunds, merchandise refunds, etc., in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same. If applicable and service center trained, process lottery, Western Union, utility etc. transactions.
17.Secure register at all times when leaving it unattended; protect company assets at all times.
18.Order and stock candy and cigarettes according to plan-o-grams and keep merchandise rotated in accordance with store policy and product code dates and pull all out-of-code merchandise (when assigned).
19.Perform all other duties as assigned.

RequirementsQualifications:

-Effective communication and customer service skills.
-Must meet minimum age requirements to perform specific job functions.
-Willingness to learn multiple tasks.
-Demonstrated ability to perform the technical requirements of the job.

Physical Requirements:

1.Perform frequent to continuous repetitive fingering, grasping, reaching and hand/arm motions while standing the majority of the shift.
2.Continuous fine finger motions such as pinching, grasping when handling money.
3.Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
4.Push or pull up to 75 pounds on occasion.
5.Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
6.Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
7.Occasionally fill in for the customer service associate, which requires working in and out of inclement weather, gathering up to five shopping carts and pushing them to designated areas (when necessary).
8.If trained, occasionally fill in for the customer service center associate, which requires processing lottery, Western Union, utility etc., transactions.
Source: Delhaize