part time customer service jobs

Near bonnybridge, scotland
17Jobs Found

17 jobs found for part time customer service jobs Near bonnybridge, scotland

S
S

Client Services Advisor

Smartfleet Solutions

Livingston, Scotland
3 days ago
Livingston, Scotland
£17k Per Year
3 days ago
£17k Per Year
Client Services Advisor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

This is an exciting opportunity to join us as part of our experienced Client Services Team in a busy, varied role processing all Customer vehicles in accordance with KPI requirements.

 

Client Service Advisor

Salary Banding:  £17,000 + team related bonus scheme based on efficiency and targets  

Location:  Livingston

Job Type: Full-time, Permanent  

Hours: 37.5 hours per week, Monday – Friday on a shift rotation basis between 07.30-19.00.  MUST be flexible and able to cover all shifts.       

About the role:
Coordinate and deliver effective organisation, booking and transfers of vehicles via phone, e-mail and as a face-to-face point of contact for customers and visitors. We’re looking for someone to carry out the following:

  • Pro-active planning of vehicle collection 
  • Liaising with other areas of the business to coordinate vehicle availability 
  • Accurate maintenance of electronic proof of delivery system 
  • Coordinate offsite vehicle transfers with customers and transport companies 
  • Administration support for operations department
  • Maintenance of daily reports
  • Supporting reception and customer arrivals
  • Assisting with monthly stock taking
  • Resolving vehicle handover issues and unexpected arrivals on-site
  • Repatriation of vehicle items
  • Maintaining a tidy and professional working environment, with a special emphasis on health and safety and ISO

About you: 

Choosing the right person is important to us as we continue to grow our family of now over 500 employees. To ensure we choose the right candidate for the role, we are looking for someone: 

  • Proven experience of customer service - minimum 2 years 
  • Strong planning and organisational skills 
  • Outstanding levels of accuracy with a keen eye for detail 
  • Ability to communicate with customers in a professional and proficient manner both over the phone and face-to-face
  • Resourceful and good decision-making skills 
  • A team player with the ability to use initiative as well as work alone 
  • Strong IT skills including MS Excel and Outlook 
  • It is a requirement for all staff in a customer-facing role to be able to communicate fluently, in English (both written and verbal) 

About us: 

Smart Fleet Solutions are market leaders in Vehicle refurbishment working with some of the largest fleets and vehicle manufacturers in the world. Our highly trained teams are experts in all aspects of the technical services process, including collection and vehicle appraisal, refurbishment, storage, loose-item management and vehicle imagery. With 5 sites across the UK and our constant investment in new technology, not only do we stay at the forefront of the refurbishment industry, we are continually growing.  

Join our growing Family at one of our refurbishment centres and benefit from the following:

  • Company Pension Scheme
  • 30 days annual leave (inclusive of Bank Holidays)
  • Benefits and reward scheme – discounts from 100s of top retailers (reloadable discount card, instant vouchers, cash back)
  • Progression opportunities
  • Achievable team related bonus
  • Progressive salary

Application process

  • Find the role you are looking for and complete the application form
  • Once completed this will be sent to our in-house recruitment team for review
  • The team will be in touch to follow up your application

 

V
V

Customer Service Advisor

Verastar Ltd

Glasgow, Scotland
Today
Glasgow, Scotland
£17.5k - £19.6k Per Year
Today
£17.5k - £19.6k Per Year

Our Story

Verastar was established in 1998 and is one of UK’s leading providers supplying a wide range of essential services – Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards:

  • The Lloyds Bank National Business Awards 2019
  • Greater Manchester Business Awards 2019
  • Lanarkshire Business Excellence Awards 2019

Your Role

Our Customer Service Advisors are the beating heart of Verastar. As part of our contact centre team, you’ll be the first point of contact for our customers, handling a wide variety of calls across all our brands, from technical issues to billing queries.

Our aim is to always deliver a unique service to our customers, making every call personable and providing a ‘right first time’ service.

Experience Required

You’ll need to be able to communicate clearly and effectively, delivering complex information in straightforward way that is easy for our customers to understand. You’ll be confident with computers, able to navigate databases and use Microsoft Office products

You’ll previously have worked in a contact centre or customer service role with a passion for delivering an excellent service.

Why Choose us

Across The Verastar Group, we’re passionate about creating an inclusive team and celebrating our diversity. Not only because this is the right thing to do, but also because we understand the commercial advantages that come with having a range of experiences, cultures and voices within our team. We aim for our colleague mix to reflect the diverse communities in which we operate and we’re striving to achieve this every day.

We all have a role to play in creating a great working environment which welcomes and celebrates difference, and which we can all feel proud to be part of.

Our core values embody the way we look after our customers, and the way we treat each other:

UNITED – We are ONE team

PASSIONATE – We go the extra mile

INNOVATIVE – We find a better way

STRAIGHT FORWARD – We keep things simple

As well as being a great place to work, we offer impressive benefits too:

  • STAR Bonus Scheme – Up to 10% of your annual salary
  • 25 days holiday plus bank holidays and the option to buy more through our buy and sell holiday scheme
  • Online discount platform STAR Rewards – Offers discounts at 100s of high street and online stores
  • Free on-site gym
  • Free Life Assurance
  • Employee assistance programme
  • Company pension scheme
  • Cycle to Work scheme

Where to find us

We’re based on south bank of the river Clyde, 3 miles from Glasgow City Centre our Rutherglen office is a few minutes on foot from both Rutherglen train station and Rutherglen town centre.

.

What happens next

If you’re looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you. To be part of our continued success click ‘Apply’ today to take the next step in your career.

T
T

Customer Assistant - Bellshill - Nightshift

Tesco

BELLSHILL, Scotland
2 days ago
BELLSHILL, Scotland
2 days ago

Shift pattern

DaysFrom timeTo time
Fri22:00:0007:00:00
Sat22:00:0007:00:00

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding.

Being a colleague in one of our stores means that you will help to serve our shoppers better every day.

You’ll meet great people, learn new things and be part of an expert diverse team where everyone is welcome.

Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.


The Customer is at the heart of everything we do.

It’s your responsibility to ensure:

  • Customers get the finest shopping journey.
  • Customers are always able to get the products they need.
  • Customers are excited by our promotions and find our aisles welcoming.
  • Customers have a slick and speedy checkout experience.
  • Customers leave our store feeling valued and satisfied.

Whether you are looking for flexibility to suit your lifestyle or the opportunity to progress your career, this can be the role for you.


  • Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
  • Works hard for customers, your team and your department.
  • You are able to prioritise to ensure anything you do is right for our customers.
  • Adaptable and resilient to meet the ever changing demands of our business.
  • You must be able to follow instructions either verbal or written.
  • You are reliable and a good timekeeper.
  • You must be smart and tidy at all times.
T
T

Customer Assistant

Tesco

Stirling, Scotland
Today
Stirling, Scotland
Today

Shift pattern

DaysFrom timeTo time
Sun06:00:0012:00:00
Tue06:00:0012:00:00
Thu06:00:0012:00:00

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding.

Being a colleague in one of our stores means that you will help to serve our shoppers better every day.

You’ll meet great people, learn new things and be part of an expert diverse team where everyone is welcome.

Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you


You’ll be someone with great communication skills and works well in a team, while being ready to roll up your sleeves and do what’s needed to give our customers great service.

We’ll be depending on you, as the face of Tesco, to Serve Britain’s Shoppers a Little Better Everyday:

  • Get to know your customers, greet them with a smile and serve them with pride
  • Take time to listen, and help out wherever you can
  • Make decisions that are right for our customers
  • Be passionate and knowledgeable about our products and services
  • Always be there, on time and properly presented.
C
C

Service Advisor

Cazoo

Grangemouth, Scotland, United Kingdom, SCT
8 days ago
Grangemouth, Scotland, United Kingdom, SCT
8 days ago

Job Summary: 

Location: Glensburgh Road, Falkirk, Grangemouth, FK3 8XJ

Salary:  £20,000 - £26,000 depending on experience plus annual bonus and benefits. 

Hours: 40 Hours p/week (Rota) - MON-FRI & every other SAT *Day off mid-week when working SAT’s

We’re looking for an experienced and enthusiastic Service Advisor, to join Cazoo. This role will be based at the Cazoo Customer Collection Centre in Grangemouth, helping to build the UK’s best car buying and aftersales experience.

We are looking for a Service Advisor to support our service function, to ensure the quality of vehicles are in-line with our rigorous retail standards and where a fault occurs on a customers car, you take the right actions help get the car diagnosed and repaired.

You will need to manage the flow of work through the post sales and service team efficiently, ensuring all of our customers receive a great experience. If you're customer obsessed and enjoy working in a fast paced environment then this could be the opportunity for you! 

What you'll be doing:

  • Ensure that any pre or post sale rectification work is quickly identified and repaired to maximise customer satisfaction
  • Ensure the service and post sales process is diarised correctly to ensure an efficient process
  • Ensure all warranty claims are administered where applicable
  • Liaise with the Customer Support (CS) team and customers on rectification and service requirements, notifying the customers and CS team where applicable of issues and options as required.
  • To ensure the Centre Manager is notified for authorisation on expenditure on rectification and preparation work over your authorisation threshold
  • Work pro-actively with your colleagues on site, across customer operations, delivery and technical to ensure a deliver service excellence to our customers
  • Support the Technicians work efficiently to ensure maximum productivity to allow the effective use of labour hours
  • Ensure that all consumables and parts ordered are logged against job cards and returns are processed efficiently
  • Full compliance with Cazoo health and safety policies including LOLA & COSHH
  • Utilise Cazoo reporting suite, focussing right first-time diagnosis and repair, cycletime and cost per unit of post-sale rectification
  • Working across 7 days on a rota system (40 hours per week)

Key skills required:

  • Minimum of 2 years experience as a Service Advisor, used to working in a volume environment 
  • High level vehicle diagnosis and repair knowledge across multi-make vehicle ideally
  • Experience with garage management systems including VHC and inspection programmes
  • Understanding of MOT test standards
  • Willingness to travel (Clean driving licence required)
  • We pride ourselves on obsessing about the end consumer of our cars and its critical this is a core part of your DNA  

Benefits:

  • 33 Days Holiday (Inc English bank/public holidays) AND an extra day for your Birthday!
  • Contributory Pension (Up to 5% matched).
  • Discretionary BIG Milestones BONUS!
  • £500 Employee Referral Bonus!
  • Wellbeing benefits.
  • Health Care Scheme.

Useful Information: 

Founded in 2018, Cazoo is backed by leading investors and has a highly experienced team, led by Founder & CEO, Alex Chesterman OBE.

We are an equal opportunity employer and we value diversity and inclusivity. We do not discriminate on the basis of gender, race, age, sexual orientation, colour, religion, national origin, disability status or marital status.

M
M

Clerical Assistant - Turnbull High School

myjobscotland

Bishopbriggs, Scotland
4 days ago
Bishopbriggs, Scotland
4 days ago

Job Summary

Salary will be pro-rated for part-time and term-time hours.

Work Pattern:  Monday & Tuesday 12:30 – 16:30
Wednesday 12:00 - 16:30
                       Thursday & Friday 08:30 – 16:30

Based at Turnbull High School, you will provide clerical support within the school.

Duties will include word processing, tasks associated with the maintenance of all school records in relation to pupils and staff, telephone, reception and reprographics duties, distribution of school mail, dealing with pupil enquiries and attending to welfare needs of pupils.

You must have experience of working within an office environment and good IT skills are essential. You should be able to work as part of a team and enjoy a variety of tasks within your remit.

This is a term time post.

This post is subject to a PVG check.

 

PVG / Disclosure Scotland

The following criteria applies to all roles within East Dunbartonshire Council where PVG/Disclosure checks are essential criteria

Where the post you are applying for is considered Regulated Work under the Protection of Vulnerable Groups (Scotland) Act, 2007, successful candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by East Dunbartonshire Council.

Please note, successful candidates will be expected to meet the cost of the relevant check which will be deducted from the successful candidate’s first salary payment.  

In specific circumstances the payment could be deducted in instalments from an employee’s wages following commencement of employment. Approval in such circumstances will be made by HR Services Lead.  

Should an employee leave in advance of the payment being deducted, the full amount will be deducted from the employee’s final salary.  

The criteria outlined above will apply to existing employees of East Dunbartonshire Council who apply for roles for which a PVG/Disclosure check is required.

 

Charter of Commitment

The commitment by East Dunbartonshire Council to job applicants is as follows:

• Individuals will be treated in a polite, friendly and welcoming manner.

• Equalities monitoring will be conducted to ensure a fair and equitable process with screening being carried out to anonymise sensitive information such as age, gender and disability.

• The information that we receive will be treated in confidence and with discretion. Only the relevant HR representative/team and the relevant service will see the application form.

• We will encourage and welcome applications from applicants under the disability symbol. Where the essential criteria are met an interview will be offered to those applying under the disability symbol.

• We will be pleased to make any reasonable adjustments to ensure accessibility at the interview.

• We will advise you within reasonable time after the closing date if you have not met the interview criteria. (Normally within 4 weeks)

• We will advise you of meeting the criteria for interview normally within 3 weeks.

• We will advise you if you have been successful or unsuccessful at the interview stage as soon as practically possible.

www.eastdunbarton.gov.uk

Websites

East Dunbartonshire Council

Turnbull High School

 

 

D
D

Customer Support Operative - Part Time

DPD Group UK

Tannochside, Scotland
7 days ago
Tannochside, Scotland
7 days ago
Company Description

DPD is the fastest growing express parcel delivery company in the UK, with a turnover of over £1.5 billion. Voted the nation’s favourite parcel carrier for the last 8 years, we have a very clear strategy to support our enviable position. We will deliver the best service, use the best technology, recruit and retain the best people in the industry and we are the UK's most sustainable delivery company.

Job Description

We are currently recruiting for Customer Support Operatives to work 30 hours a week at our Depot in Tannochside G71 5PD. Our rapid growth means you can look forward to a secure and rewarding future with great development opportunities in an increasingly successful and expanding company.

We have fantastic opportunities for hardworking, driven and flexible individuals to join our team. 

The key responsibilities of this role are:

  • Handling calls from drivers and identifying how to resolve any issues or queries
  • Use of inhouse systems and analytics to track parcels and produce reports when needed
  • Effectively managing a queue of drivers who have returned to the Depot with collections or undelivered items and ensuring these are processed in an accurate and timely manner
  • Ensuring all driver handheld devices are downloaded properly in line with company procedures
  • When required support warehouse operations this could include supporting the unloading and sorting of parcels
  • As and when needed support customers when they comes to the depot to collect a parcel  
  • Carry out such other duties as may reasonably be requested by the Management or the Shift Manager
Qualifications

Job Specific

Our depots operate 365 days a year and you will be required to work 5 shifts a week so this could include some weekend working.

Hours of work will typically be 9.00am to 3.00pm


Additional Information

    Job Specifics

    In return we can offer you a competitive hourly rate. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers.

     

    DPD is a Valuable 500 company and a Disability Confident Employer

    B
    B

    Customer Service Advisor - Livingston - (Job Number: 53703)

    British Sky Broadcasting CustomerService

    West Lothian
    30+ days ago
    West Lothian
    30+ days ago
    true
    Primary Location : SCOTLAND-West Lothian
    Employee Status: Permanent
    Schedule: Full-time
    Closing Date: Ongoing

    Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.


    Join us as a Customer Service Advisor earning £18,500 per annum you’ll enjoy the freedom and support you need to make an impact: making fans of the products you love, delivering brilliant customer service and meeting targets with an opportunity to earn more on our incentive program.


    What you’ll do:

    • Work 37.5 hours with varied shift patterns during opening times. Monday – Sunday 07:00 – 23:00
    • As a Customer Service Advisor you’ll take calls about billing and upgrades, as well as those having technical issues.
    • Spend time understanding customers’ needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience.
    • As part of a supportive, fun and friendly service team, your focus will be on having great conversations.
    • Learn about our products, we’re fans too!

    What you’ll bring:

    • Brilliant listening skills
    • Ability to empathise and understand our customers
    • A love for problem solving
    • A passion for delivering outstanding service

    Inclusion:


    CVs aren’t everything. We’re more focused on who you are and the potential you’ll bring to Sky. That’s why we have a unique approach through a series of questions and a video round.


    We’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application.


    The Benefits:


    There’s a reason people can’t stop talking about #LifeAtSky. Our great range of benefits really are something special, here are just a few:

    • Free Sky Q, for the TV you love all in one place
    • Discounted Mobile and broadband
    • Bonus incentives
    • We offer a whole range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare and discounts to over 800 retailers to name a few.

    A range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare, sharesave and discounts to over 800 retailers.


    Where you’ll work:


    Livingston - getting here is easy with our complimentary shuttle bus service from Livingston train stations and Livingston Centre, as well as onsite parking and great bus links.


    Your base site will be in Livingston, however due to the ongoing coronavirus pandemic, we’re having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you are invited to an interview, it’s likely this will be a virtual interview using video, and we’ll do our best to make the process smooth and straight forward for you. Should you be successful for this role, it’s likely you’ll need to spend some of your time working from home to begin with, but we’ll talk to you about this in more detail at the right time.


    Why wait?


    Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.


    To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.


    Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

    Salary

    £17k Per Year

    Job Type

    full-time

    Posted

    3 days ago

    Description

    Client Services Advisor


    When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.



    This is an exciting opportunity to join us as part of our experienced Client Services Team in a busy, varied role processing all Customer vehicles in accordance with KPI requirements.

     

    Client Service Advisor

    Salary Banding:  £17,000 + team related bonus scheme based on efficiency and targets  

    Location:  Livingston

    Job Type: Full-time, Permanent  

    Hours: 37.5 hours per week, Monday – Friday on a shift rotation basis between 07.30-19.00.  MUST be flexible and able to cover all shifts.       

    About the role: 
    Coordinate and deliver effective organisation, booking and transfers of vehicles via phone, e-mail and as a face-to-face point of contact for customers and visitors. We’re looking for someone to carry out the following:

    • Pro-active planning of vehicle collection 
    • Liaising with other areas of the business to coordinate vehicle availability 
    • Accurate maintenance of electronic proof of delivery system 
    • Coordinate offsite vehicle transfers with customers and transport companies 
    • Administration support for operations department
    • Maintenance of daily reports
    • Supporting reception and customer arrivals
    • Assisting with monthly stock taking
    • Resolving vehicle handover issues and unexpected arrivals on-site
    • Repatriation of vehicle items
    • Maintaining a tidy and professional working environment, with a special emphasis on health and safety and ISO

    About you: 

    Choosing the right person is important to us as we continue to grow our family of now over 500 employees. To ensure we choose the right candidate for the role, we are looking for someone: 

    • Proven experience of customer service - minimum 2 years 
    • Strong planning and organisational skills 
    • Outstanding levels of accuracy with a keen eye for detail 
    • Ability to communicate with customers in a professional and proficient manner both over the phone and face-to-face
    • Resourceful and good decision-making skills 
    • A team player with the ability to use initiative as well as work alone 
    • Strong IT skills including MS Excel and Outlook 
    • It is a requirement for all staff in a customer-facing role to be able to communicate fluently, in English (both written and verbal) 

    About us: 

    Smart Fleet Solutions are market leaders in Vehicle refurbishment working with some of the largest fleets and vehicle manufacturers in the world. Our highly trained teams are experts in all aspects of the technical services process, including collection and vehicle appraisal, refurbishment, storage, loose-item management and vehicle imagery. With 5 sites across the UK and our constant investment in new technology, not only do we stay at the forefront of the refurbishment industry, we are continually growing.  

    Join our growing Family at one of our refurbishment centres and benefit from the following:

    • Company Pension Scheme
    • 30 days annual leave (inclusive of Bank Holidays)
    • Benefits and reward scheme – discounts from 100s of top retailers (reloadable discount card, instant vouchers, cash back)
    • Progression opportunities
    • Achievable team related bonus
    • Progressive salary

    Application process

    • Find the role you are looking for and complete the application form
    • Once completed this will be sent to our in-house recruitment team for review
    • The team will be in touch to follow up your application

     


    About the Company

    S
    S
    S
    S

    Smartfleet Solutions

    From our headquarters in Holmes Chapel in Cheshire, we employ over 500 people across a number of UK locations. We have a long history of working with some of the largest and most prestigious companies in the motor industry, and as part of Greenhous Group (Holdings) Ltd we can trace our roots back over 100 years, almost to the beginning of the motor trade itself!

    We work with some of the largest fleets and vehicle manufacturers in the world, and our constant investment in new technology ensures that we stay at the forefront of the refurbishment industry. Our national network of state of the art technical centres covers the entire UK and includes centres in Cold Meece in Staffordshire; Westbury in Wiltshire; Long Bennington in Nottinghamshire and Livingston in Scotland. Our highly trained teams are experts in all aspects of the technical services process, including collection and vehicle appraisal, refurbishment, storage, loose-item management and vehicle imagery.

    Company Size

    100 to 499 employees