NHS Partnership Manager
First Steps ED
The closing date is 16 March 2021
Job overview
First Steps ED supports people of all ages, genders and backgrounds experiencing problems with eating difficulties and eating disorders. This role will require the ability to coordinate our face-to-face and online services to provide individuals with the support they elect through our choice approach which is made available through our professional resources to facilitate progression and change.
The role requires the ability to relate to and work with a range of professionals to ensure provision of high quality and safe services in accordance with our NHS Service Specifications. The NHS Partnerships Manager will be a member of the Management Team and be the Designated Safeguarding Officer working closely with Service Coordinators across the organisation.
The purpose of this role is to lead the coordination and oversight of our growing number of external partnerships and the development of the quality improvement and service planning agenda across the organisation.
Main duties of the job
With the ever-increasing focus on the integration of health and care systems, we are looking to appoint a strong leader to help oversee and coordinate our key strategic relationships and the increasing number of formal partnerships.
This role ensures that appropriate operational service development processes are in place across the organisation so that we are continuously making progress towards achieving our vision and strategic aims; both leading and supporting the development of quality assured, safe patient and service facing services through our departmental teams.
The post holder will have at least 2 years experience of working with people with mental health difficulties and have a good understanding of the pathways and services across NHS mental health and eating disorder services to ensure good quality and safe services are delivered on and off site.
A level 3 safeguarding qualification and previous experience as a Designated Safeguarding Officer will be an advantage.
About us
Candidates with level 2 safeguarding qualifications will be considered with a requirement to complete level 3 training within your first month of appointment.
As the Midlands multi-award winning mental health and specialist eating disorder charity our service teams work in schools, colleges and universities across the Midlands.
We offer blended services through our technology enabled care services, offering choice to our NHS partners patients, and service users with many choosing to receive a range of support services available through our bundled care packages.
We are looking forward to receiving your application to join our multidisciplinary team.
If you would like an informal conversation with our Clinical Lead prior to submitting your application, please email info@firststesped.co.uk
Job description
Job responsibilities
NHS Partnerships Manager and DesignatedSafeguarding Officer
HOURS: 37.5 hours per week
SALARY: £25,000 to £27,000
REPORTS TO: Clinical Lead
ACCOUNTABLE TO: CEO
Aim and Job Outline
First Steps ED supports people of all ages and genders experiencing problems with eating difficulties and eating disorders. This role will require the ability to coordinate our face-to-face and online services to provide individuals with the support they elect through our choice approach which is made available through our resources to facilitate progression and change.
The role requires the ability to relate to and work with a range of professionals to ensure provision of high quality and safe services in accordance with the NHS Service Specification.
The NHS Partnerships Manager will be a member of the Management Team and be the Designated Safeguarding Officer working closely with Service Coordinators across the organisation. The purpose of this role is to lead the coordination and oversight of our growing number of external partnerships and the development of the quality improvement and service planning agenda across the organisation. With the ever-increasing focus on the integration of health and care systems, we are looking to appoint a strong leader to help oversee and coordinate our key strategic relationships and the increasing number of formal partnerships. You will play a pivotal role in representing the organisation in the external environment at a local, regional and national level and help lead our approach to both policy changes and any subsequent responses.
This role ensures that appropriate operational service development processes are in place across the organisation so that we are continuously making progress towards achieving our vision and strategic aims; both leading and supporting the development of quality assured, safe patient and service facing services through our departmental teams.
The post holder will have at least two years experience of working with people with eating disorders and/ or mental health difficulties and have a good understanding of the pathways and services across NHS county mental health and eating disorder services and to work with service users, patients, NHS professionals and teaching professionals to ensure good quality and safe services are delivered on and off site.
Responsible For:
1.0 Main Tasks
1.1 Increase awareness of eating disorders amongst all ages and genders, using targeted information and resources, which are relevant and appropriate to specific patient groups
1.2 Provide an informal and accessible route for patients to seek advice and information about disordered eating or concerns about their relationship with food
1.3 Facilitate early intervention to prevent the escalation of symptoms and chronicity of eating disorders in patients who access the Service. Provide immediate physical and psychological assessment for patients who present with disordered eating symptoms with links to specialist services
1.4 Work with commissioners and key stakeholders including schools, colleges, universities, GP Practices, specialist eating disorders services and support groups to share experience and knowledge in relation to identifying and supporting people with eating disorders
1.5 Work collaboratively with existing eating disorders services to ensure a robust clinical pathway is in place. Effective partnership working will be required with various other providers including NHS Eating Disorders Services, local CAMHS Eating Disorders service and out of area services as required
1.6 Ensure that all sessions are monitored and information collated to show the range of users.
2.0 Publicity of Service
2.1 Produce and distribute relevant information and marketing materials to advertise EDISS
2.2 To raise awareness and understanding of eating disorders to reduce stigma and discrimination
2.3 Ensure that all relevant professionals are aware of ICS and FSED services
2.4 Distribute via email, twitter and face book weekly information and activities programme
2.5 Promote the service by giving or arranging for talks to schools, colleges, practice nurses, doctors and other potential users and referrers
2.6 Negotiate with statutory organisations referrals to the services for services users who have eating disorders
2.7 Regularly contribute towards updating the website.
2.0 Work with FSED All Services and All Genders and NHS Stakeholders
3.1 Offer brief intervention and psychological therapy treatment packages, which are tailored to the patients level of clinical risk and their presenting eating disorder
3.2 Improved patient experience of seeking help for eating disorder symptoms
3.3 Promotion of patient self-care and self-management that is tailored to the student target group
3.4 Arrange initial one to one appointments for services users and carers requiring more information before accessing additional support sessions
3.5 Ensure that the services and sessions are planned, coordinated and that ICS staff are given tasks according to their experience and ability
3.6 Ensure that service users can access fully the services of the organisation e.g. alternative therapies, online support and positive activities
3.7 Work in partnership with other key professionals to ensure a good quality outcome for students
3.8 To ensure that all sessions are monitored and information collated to show the range of users
3.9 To keep information current and up to date
3.10 To liaise and work closely with volunteers
3.11 Keep minutes of all meetings and provide weekly feed back to the First Steps team.
4.0 Monitoring & Evaluation
4.1 To collaborate and maintain close working relationships with others working within the service, aiming to maximise motivation and gain opportunities for ideas in order to improve the service
4.2 To work closely with staff, service users, volunteers and professionals to develop and evaluate the service
4.3 To participate in audit and research that allows evaluation and development of the service
4.4 To maintain records using an agreed format
4.5 To update database entries and provide monthly statistics for the chief officer
5.0 Training & development
5.1 To participate in relevant training to maintain and update specialist knowledge and competence
5.2 To work as part of a team in providing eating disorder training to other organisations
6.0 Other
6.1 To attend formal and informal supervision with your manager
6.2 To attend clinical supervision to discuss any service users concerns
6.3 To attend weekly team meetings and any other meetings relevant to the post
7.4 To evaluate and develop the service between March March
PERSON SPECIFICATION
You will need to demonstrate in your application/at interview that you possess the essential criteria as detailed below.
CRITERIA ESSENTIAL DESIRABLE SKILLS & ABILITIES
CRITERIA
ESSENTIAL
DESIREABLE
SKILLS AND ABILITIES
Postgraduate degree in a mental health discipline (e.g. mental health nurse, occupational therapist, counselling and psychotherapy)
Safeguarding qualification Level 3 or willing to achieve within 3 months of appointment
Ability to communicate effectively at all levels and demonstrate an understanding of sensitive and complex issues
Good interpersonal and listening skills
Excellent written and verbal communication skills
Ability to plan and prioritise workload using excellent time management skills
Ability to liaise effectively with a wide range of people/organisations
Able to demonstrate a commitment to self- development & training
Able to maintain confidentiality appropriately
Ability to work under pressure and to work to deadlines with quality outcomes
Able to work effectively unsupervised and as part of a team
Able to demonstrate a flexible and creative response to problem solving
Able to keep good and accurate records
Excellent IT skills, including in a variety of Microsoft packages (Word, PowerPoint, Excel etc), the use of databases and email
KNOWLEDGE
Of the Voluntary/Community Sector
An understanding of current mental health legislation
A good understanding and working knowledge of diversity and equal opportunities
Risk assessment and risk management in mental health
Legal and ethical issues in peer support services
Clinical Governance and Clinical Supervision
Research and development methodology
Safeguarding and its application in practice
Knowledge of relevant mental health conditions
Knowledge of best practice in counselling interventions for clients with mental health conditions
QUALIFICATIONS AND EXPERIENCE
Post-graduate diploma or higher degree in a relevant discipline
Recent peer support delivery experience in the provision of both long-term and time-limited, focussed service models
Minimum of 2 years
experience of working with people with mental health difficulties
Evidence of continuing professional development
Experience of working in highly confidential settings
Liaison with, and referral on to, other services or agencies
Experience working with clients with a wide range of mild to moderate support needs
Experience of developing positive partnerships and multiagency working
Experience working within boundaries and frameworks
Mentoring of volunteers
OTHER
Full driving licence and access to own transport with appropriate business insurance
Ability to travel independently in accordance with First Steps ED policies and service need
Able to work flexibly to meet the needs of the Service and people using services including ability to work unsociable hours (including evenings and some weekends)
A satisfactory Disclosure and Barring Service check
The job description will be subject to revision in light of the development of the service, following discussion with the post-holder. The effectiveness of the role will be reviewed on a regular basis in conjunction with the Management team.
Signed:.. Dated: ..
(Manager)
Signed: .. Dated:...
(Employee)
Person Specification
Qualifications
Essential
- Level 3 Safeguarding qualification.
- Previous experience as Designated Safeguarding Officer.
Desirable
- Postgraduate experience with a related HND/HNC.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
First Steps ED
Address
Woburn House
Vernon Gate
Derby
DE1 1UL
Employer's website
https://firststepsed.co.uk