practice manager jobs

Near westhoughton, north west
26Jobs Found

26 jobs found for practice manager jobs Near westhoughton, north west

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Practice Manager

National Health Service

MANCHESTER, NW
3 days ago
MANCHESTER, NW
3 days ago

Practice Manager

DR SIVAKUMAR AND DR GUDE

The closing date is 19 March 2021

Job overview

We have an exciting opportunity for a Practice Manager to join our friendly practice. The post is ideal for an enthusiastic and forward thinking individual who is passionate about working in a GP Practice. We are a GP Training Practice, with 2 GP trainers and have a list size of 4,700 patients and have a high QOF achievement. We have achieved Good across all standards of the CQC requirements.The ideal candidate will have at least three year experience of managing a GP Practice and have either Amspar Diploma or other Management qualification and be confident in using his/her own initiative. The successful candidate should be able to demonstrate leadership skills and have management skills and qualifications.

Main duties of the job

Day-to-day operations of the practice, ensuring staff achieve their primary responsibilities. Management of the staff and the recruitment process for the practice. Reviewing and updating Job Descriptions and Specifications. Leading change and continuous improvement initiatives. Coordinating the reviewing and updating of all practice policies and procedures, Coordinating the practice development plan. Ensuring the team reach QOF targets (supported by the nursing and administrative leads) Participate in audits as requested by by audit lead. Managing all complaints and SEA effectively. Ensuring compliance with legislation and deal with disciplinary issues accordingly. The management of the premises, including health and safety. Managing the IT system, ensuring compliance with IT security & IG. All staff have the appropriate level of training to enable them to carry out their individual roles.

About us

We are a GP Training Practice, with 2 GP trainers and have a list size of 4,700 patients and have a high QOF achievement. We have achieved Good across all standards of the CQC requirements.

Job description

Job responsibilities

The ideal candidate will have at least three year experience of managing a GP Practice and have either Amspar Diploma or other Management qualification and be confident in using his/her own initiative.

The successful candidate should be able to demonstrate strong leadership skills and have exceptional management skills and have management qualifications. Given the nature and pace of change within the NHS the chosen candidate should be able to manage the various influences whilst simultaneously overseeing the day to day management of the practice.

Ideally, we would like applicants to possess:-

Exceptional leadership and people management skills.

Excellent communication skills with partners, staff, patients and colleagues both internally and externally.

IT skills, ideally using EMIS Web.

Operational management skills, preferably in the NHS.

Strong HR skills with knowledge of current employment legislation.

Self-motivated, organised and able to manage, motivate and develop a team.

Experience in general practice finance.

Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Desirable

  • Leadership or Management Qualification
  • or Amspar Qualification
  • or NVQ Level 3 Qualification

Experience

Essential

  • 3yrs experience of working within a primary care team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

DR SIVAKUMAR AND DR GUDE

Address

THE SURGERY

1 COLDALHURST LANE, ASTLEY

MANCHESTER

M29 7BS


Employer's website

https://www.thesurgeryastley.co.uk

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Assistant Practice Manager

National Health Service

Bolton, NW
2 days ago
Bolton, NW
2 days ago

Assistant Practice Manager

Farnworth Family Practice

The closing date is 31 March 2021

Job overview

We are looking to recruit a motivated, friendly and reliableAssistant PracticeManager to join our small and friendly team.

We would like you to work 20-25 hours a week (plus cover for any holidays or sickness), over 4 to 5 working days, ranging between 8am up until 6.30pm. We are an EMIS practice.

Experience in working in a GP surgery, other primary care setting or otherhealthcare setting. Experience of working with the public (preferably in a busy environment), be reliable, have good customer service& computer skills is required.

The role would suit someone with a friendly and approachable demeanor, someone who is able to multi-task, an ability to problem-solve and willingness to help/support both patients and colleagues.

Salary negotiable, dependent on experience.

Main duties of the job

Manage reception area and staff to ensure smooth running; provide administrative support to the practice manager.

To provide general secretarial support to the practice manager, doctors and health professionals, involving word processing and typing skills with general clerical work.

To provide administrative support and services to all members of the practice team.

About us

Dr Barua & Partners (Farnworth Family Practice) is a small, friendly, family practice.

Alongside our team of doctors & nurses, we have a team of receptionists and a Practice Manager.

We have a number of other health professionals who work with us including a pharmacist, mental health practitioner, musculoskeletal (MSK) practitioner and health improvement practitioner.

The successful candidate will be eligible to join the NHS pension scheme, where applicable.

Job description

Job responsibilities

MAIN PURPOSE:

To assist in the management of the administration staff and systems, providing an efficient practice administration that meets the needs to both practice and patients.

To assist the Practice Manager in the day to day running of the practice and deputise for the Practice Manager in their absence.

See job description for full details.

Person Specification

Experience

Essential

  • Experience in Healthcare Setting
  • Previous staff management and leadership experience
  • Experience of dealing with members of the public.
  • Working within a complex organisational environment.
  • Working as part of a team to complete a shared goal
  • Customer service focused outlook

Desirable

  • Experience of dealing with patients
  • Good understanding of Primary Care

Knowledge and Understanding

Essential

  • IT Literate including experience in using Word and Excel and clinical systems

Desirable

  • Comprehensive Knowledge of QOF and CQC
  • A wide ranging understanding of the NHS particularly in relation to the assessment of standards and delivery of quality initiatives
  • A good understanding of QOF

Qualifications

Essential

  • Eligible to work in the UK.
  • Good standard of academic education.
  • Evidence of ongoing training and development.

Desirable

  • Management/Leadership Qualifications
  • Good knowledge of IT/HR/Health and Safety qualification
  • Complaint handling training/qualification
  • Awareness of Local and National Health Policy and Legislation
  • Knowledge of HR and employment practice
  • Knowledge of estates and facilities management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Farnworth Family Practice

Address

Farnworth Health Centre

Frederick Street

Farnworth

Bolton

BL4 9AH


Employer's website

https://www.drbaruaandpartners.nhs.uk/index.aspx?pr=X25891

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Practice Manager

National Health Service

Bury, NW
2 days ago
Bury, NW
2 days ago

Practice Manager

Unsworth Medical Centre

The closing date is 15 March 2021

Job overview

Unsworth Medical Centre is looking for an enthusiastic, forward thinking, individual to work with the partners and our busy practice team to deliver our strong vision and mission for our patients and Practice.

Responsibilities will include managing the daily operation of all our primary care services and ensuring the continuing strategic development of the Practice and our role in Whitefield Primary Care Network.

We are a GMS practice of up to 7,500 patients based in our own premises in Bury with 5 partners.

We are a training practice for undergraduate medical students and ST3 training doctors. We believe in continuing professional development and encourage staff to achieve their full potential.

This is an exciting but challenging role and the successful candidate will have experience in leadership and management, with the ability to work at a strategic level as well as excellent interpersonal skills allowing effective communication with all the teams within the Practice.

Main duties of the job

The key role of the post will be to provide leadership and management skills to enable the practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment, managing a large team of staff within our organisational values.

- That the patient experience remains personal and accessible for patients

- That staff feel part of a team and that management is visible and accessible

- That the Practice embraces every opportunity to be innovative and meet the impending change, growth and development of the organisation working collaboratively within the PCN.

About us

The partnership actively promotes a friendly, open, team based approach. We work hard to ensure excellent patient care but also focus on staff well being.

The practice partnership is made up of 5 GP partners

We have a strong cohort of longstanding and experienced staff. 4 of the 5 partners started at the practice as trainees. We developed and mentored two of our HCAs and one nurse prescriber

The Practice team is made up of:

5 GPs 2 Practice Nurses; 3 Health Care Assistants; Practice Manager; Practice Manager Assistant; Reception Manager; 5 Receptionists; ; Medical Secretary; 2 Data Administrator and PCN Social Care Link Worker, Pharmacist and First Contact Physiotherapist

Job description

Job responsibilities

Duties and Responsibilities:

Strategic Management & Planning

Contribute to practice strategy; formulate objectives and research and develop ideas for future practice development

Monitor and evaluate performance of the practice team against objectives; identify and manage change

Develop and maintain effective communication both within the practice and with relevant outside agencies

Assess and evaluate accommodation requirements and manage development and expansion plans

Working flexibly and hours to meet the needs of the Practice and with an expectation to work above the regular working pattern as necessary.

Performance and Quality Improvement

To provide support and training for current and new staff ensuring that data quality guidelines are understood and adhered to

To produce and maintain an asset register ensuring that CCG and practice owned equipment is readily identifiable

To liaise with CCG/ IT support department to resolve other hardware and software issues

Write and apply Practice policies, standards and guidance and implement

Discuss with members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Alert other team members to issues of quality and risk

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Ensure there is a culture of Significant Events / Untowards incident reporting within the organisation.

Ensure all staff are up to date with the appropriate level of Safeguarding training. Discuss safeguarding highlights with all staff at least quarterly with a clinical lead

Implement and monitor progress, making improvements to the service where necessary to achieve QoF and Quality Framework targets and any other targets where necessary

Monitor access making improvements to achieve better access outcomes for patients in developing and being responsible for clinical rotas, also overseeing the administration of the reception and admin rotas to ensure access to the Practice

Ensure all CQC evidence is maintained and produced utilizing GP Team.net, aligning all evidence to KLOEs and identifying any gaps within the evidence required, taking action to remedy and improve to ensure the Good standard is maintained or improved

Provide guidance, support and delegate areas of activities to the Practice Managers Assistant, Senior Receptionist and reception staff

Oversee complaints management, providing support to the Practice Managers Assistant

Ensure practice compliance with GDPR regulations and submit the annual submission and evidence compliance

Complete the annual contractual compliance submission providing evidence where required maintaining compliance throughout contract changes

Submit all relevant PCN reports on a timely basis.

Finance

Work closely with the Practice Accountants and Partners

Maintain thorough familiarity with the relevant general practice payment regulations and requirements, and ensure that the implications of all amendments are understood and implemented by practice members.

Overseeing claims/audits, to ensure maximisation of Practice income

Oversee that practice accounts are maintained and thorough in accordance with agreed requirements and timescale, so as to minimise accountancy fees

Act as administrator for the NHS Pensions Scheme

Ensure provision for future expenditure e.g. partners taxation, maintenance of premises

Oversee systems in place for running an accurate payroll system

Implement actions from annual accounts meetings.

Human Resources

Take responsibility for the practices team of staff

Administrative management of all clinical staff

Ultimate management of all reception and administrative staff

Management of all staff

Oversee and manage recruitment, selection and retention of staff

Ensure that all members of staff are legally and gainfully employed, ensuring all HR requirements are fully followed in recruitment of all staff

Ensure all staff have an employment contract and review and update the employment contracts as business and legislation changes

Carry out annual appraisals of appropriate staff

Ensure all job descriptions are maintained up to date

Maintain the competency frameworks for the administrative and reception

Manage staffing levels within target budgets

Evaluate, organise and oversee staff induction and training, and ensure that all staff are adequately trained to fulfil their role

Implement effective systems for the resolution of disputes and grievances

Using GP Team.net ensure that all holidays and absences are correctly recorded

Manage the sickness and absence policy

Follows professional and organisational policies/procedures relating to performance management

Take responsibility for all HR policies and procedures and the implementation of such by all staff

Chair management meetings and nursing team meetings

Provide daily support and mentorship to all staff

Keep up to date with HR legislation.

Organisational

Take responsibility for the annual meetings planner, convene meetings, prepare agendas and ensure discussions and actions are shared with the teams

Ensure that the practices business continuity procedures are maintained up to date

Ensure there is a robust Whistle blowing policy and be the nominated Freedom to speak guardian

Attend all practice meetings

Attend and prepare Board meetings including agendas, relevant paperwork and ensuring actions are complete.

Patient Services

Ensure that the practice complies with NHS contractual obligations in relation to patient care

Maintain registration policies and monitor patient turnover and capitations

Information Technology

Set targets and monitoring standards for data entry and data collection , letters workflow and tasks flow

Oversee the practices website and NHS Choices and Social Media platforms

Maintain a robust laptop Security policy

Premises

Ensure building facilities are maintained to satisfactory standards e.g. heating, lighting, cleanliness

Ensure adequate insurance cover and maintain an inventory of practice possessions for insurance purposes

Obtain estimates for repairs, replacements and redecoration, and submit for consideration as necessary

Undertake regular health and safety inspections to ensure that the premises and their grounds are maintained in accordance with agreed standards of repair and cleanliness, and take appropriate steps to ensure that these standards are met

Monitor standards of suppliers of services and goods, and negotiate and review any related contracts as required

Ensure COSHH certificates are up to date and annually carry out COSHH risk assessments

Responsibiilty for security of the practice premises

Responsibility for Fire Safety of the practice premises

Ensure there are adequately trained and appointed Fire Wardens

Ensure the buildings comply with all relevant and appropriate legislation including the Disability Discrimination Act

Ensure all equipment complies and is maintained with annual PAT and calibration testing.

Audit and Reports

Prepare annual reports, development proposals, business plans and other reports as necessary

Collect practice statistics according to requirements

Implement and maintain a robust audit procedure and cycles across the Practice, ensuring that lessons and information is shared with the whole team

Planning and Delivery at Scale with other Providers

Attending PCN Manager and Board meetings

Engage with the Bury Federation including stakeholder meetings and events

Work with the PCN to provide extended access services for our population.

Training

Liaise with the Deanery regarding training posts for GP Registrars

Assist and advise the nominated trainer(s) with all non-clinical aspects of Registrar employment

Provide tutorials, as required, on practice management

Ensure all payments are up to date with both Foundation Doctors and GP registrars

Provide HR support to all trainees.

Personal/Professional development:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

General Responsibilities

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and public including ensuring they are safe and free from hazards and conform to health, safety and security policies, procedures and guidelines

Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate

Maintain confidentiality, data protection, access to records and information governance procedures, seeking advice from Caldicott and Information Governance Leads, and ensuring all training is up to date

The post-holder must co-operate with all policies and procedures designed to ensure equality of employment.

Participate in practice meetings and practice management meetings, reporting progress as required

Work closely with the doctors and administrative managers in the setting up and/or improving of practice systems for monitoring/measuring performance against Clinical Governance and Quality Indicator targets

Ensure that all Practice Policies are fully implemented

Maintain all professional registrations and requirements in accordance to the role

The Job Description is not intended to be a fully-comprehensive description of the duties of the post-holder. Due to the Practice commitment to continuous improvement, and to external factors, it is likely that the post will develop over time. Therefore, these duties will be subject to regular review and may be amended from time to time in consultation with the post-holder.

Person Specification

Knowledge and Skills

Essential

  • A detailed understanding of HR management principles and techniques
  • A working knowledge of employment legislation
  • A thorough understanding of CQC requirements
  • An understanding of Health and Safety legislation
  • Excellent communication skills (Written and Oral)
  • IT skills
  • Time Management and the ability to work to deadlines
  • Negotiation and conflict management
  • Problem solving skills
  • Interpersonal skills
  • Mentoring/coaching
  • Ability to listen and empathise
  • Ability to build strong teams
  • Planning and organising
  • Performing under pressure
  • Adaptability
  • Using initiative
  • Team working & effective delegation
  • Self-motivated
  • Flexibility
  • Confidentiality
  • Diplomacy

Desirable

  • A detailed understanding of General Business Management
  • Analytical skills

Experience

Essential

  • Senior Management experience
  • Familiar with employment law and employment-related legislation
  • Practical experience of managing and motivating people
  • Experience of strategic planning and development planning
  • Financial management including managing budgets and financial forecasting
  • Experience of managing change
  • Practical experience of managing health and safety at work
  • Experience of staff recruitment and selection

Desirable

  • Business Planning

Qualifications

Essential

  • Amspar Diploma in Primary Care Management or equivalent Level 5 Management Diploma.

Desirable

  • Educated to degree level or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Unsworth Medical Centre

Address

Unsworth Medical Centre

Parr Lane

Bury

Lancashire

BL9 8JR


Employer's website

https://www.unsworthmc.co.uk

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Practice Manager

National Health Service

Salford, NW
6 days ago
Salford, NW
6 days ago

Job Reference: J274-A-21-0905

Employer:
SSP Health
Department:
Salford
Location:
Salford
Salary:
negotiable

Full time Practice Manager required for our surgery in Salford, Manchester.

Do you want join a team delivering excellent healthcare across the North West?

SSP Health needs a dynamic and experienced PracticeManagerto help lead our Doctors, Nurses and support staff in our team at The Height General Practice. The Practice Manager will be responsible for providing leadership and management skills to enable the practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment.

You will ideally have at least two years’ management level experience in a General Practice setting together with an understanding of the rapidly changing healthcare environment. Applications will be considered from non Primary CareManagers who can identify transferable skills that can support our practices and who can demonstrate an understanding of current demands within Primary Care.

Excellent interpersonal and organisational skills together with proven expertise in managing people and monitoring performance targets is required. You must be highly self-motivated, organised and able to motivate your team.

The ideal candidate will have excellent HR and leadership skills, be financially astute, confident with IT and enjoy managing in rapidly changing environment.

You will have the aptitude to support practice engagement with the wider health economy as required, such as our Primary Care Network, our local practice manager network and secondary care providers, to ensure that we are consistently kept aware of best practice and new developments.

As the biggest provider of GP services in the North West, we are proud to have 37 practices all rated as ‘Outstanding’ or ‘Good’ by CQC. We are committed to continually improving the quality of patient services whilst meeting SSP Health’s contractual obligations.

We can offer excellent career progression, the chance to work in an innovative environment and the security of knowing our wider SSP Healthcare team is there to support you.

Salary negotiable based on experience.


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Assistant Practice Manager

National Health Service

Liverpool, NW
4 days ago
Liverpool, NW
4 days ago

Assistant Practice Manager

Dingle Park Practice

The closing date is 27 March 2021

Job overview

An exciting opportunity has arisen to join our dynamic and expanding practice. Working closely with the current Practice Manager, we are seeking in innovative and forward-thinking Assistant Practice Manager to help meet the needs of our patients.

Main duties of the job

Main duties to include Team Leadership, Maintaining Quality and Improvement Standards and Staff Management.

About us

The practice consists of 6 hard-working GP's, a fantastic nursing team and an experienced range of admin and reception staff. The practice uses EMIS Web and is paper light.

Job description

Job responsibilities

JOB DESCRIPTION

Job Title

Assistant Practice Manager

Hours

37.5 hours per week

Main Location

Dingle Park Practice

Reporting to

Practice Manager

Accountable to

The Partnership

JOB SUMMARY

The post holder will support the Practice Manager to ensure the smooth running of the Practice. They will act as a focal point of communication between the GPs, the Practice Manager and other members of the Practice team. The person appointed will work closely with all the clinicians, the practice manager and other members of the practice team to develop and implement the systems needed to meet the fast-changing requirements of modern General Practice. They will assist the Practice Manager in carrying out the operational management of the Practice and to deputise in his / her absence, working mainly on the three key areas of:

Maintaining Quality and Performance standards

Management/Team leader duties

Staff Management

JOB ROLE

MAINTAINING QUALITY AND PERFORMANCE STANDARDS

To be responsible for the production of performance and quality standards within the practice. To manage data quality issues, providing advice and guidance to all practice staff in the use of the clinical system. To oversee the claims process for work undertaken as part of enhanced national or local services.

Production of Performance and Quality Information

To be aware of national, local and practice quality standards for chronic disease management.

To provide support to clinical team in correctly identifying and targeting patients for assessment and treatment.

To ensure staff are aware of the importance of maintaining disease registers and assist in the validation process.

To provide advice and support for clinical team and to produce regular reports on the progress in achieving targets.

To assist in the production of information for clinical audit as requested.

Data quality.

To work with the CCG to validate patient information, performing regular checks and quality audits.

To ensure the clinical integrity of the system working with the CCG to implement their guidance.

To provide support advice and training for current and new practice staff in the use of the clinical system.

Managing and overseeing patient call and recall systems.

To provide support to the practice manager in project work.

To be responsible for the promotion, monitoring and documentation of performance and quality standards within the practice, using IT and manual solutions under the direction of the practice manager.

To undertake specific assigned tasks, project support, or development / change work which may arise from time to time.

The post-holder will need to become familiar with all functions of the clinical system and their applications plus national and local quality standards for primary care.

Ensure all Practice Protocols are understood and adhered to.

MANAGEMENT/TEAM LEADER

Deputise for the Practice Manager in the Practice Managers absence.

To facilitate good communication between all members of the Quality Team and the wider team.

To promote teambuilding, teamwork and co-operation to engender motivation and commitment to meeting practice objectives.

To ensure that the team is aware of practice goals/objectives and understand their role in achieving them.

Support the Practice Manager in the development of and maintenance of CQC Readiness.

Call and Recall lead the clerical process. Liaise with and report to Practice Manager, GPs and Nursing staff. To include all chronic disease areas, other agreed QOF or GP Specification areas (and other subsequent national or local areas), seasonal campaigns, cancer screening.

Planning and implementation of the staff rota, the GP and Practice Nurse rotas, including Students, Trainees and Registrars, ensuring adequate staffing levels.

Regularly review operating and working practices, policies and procedures. Document and evidence reviews.

Lead regular team meetings and participate in monthly closed for training sessions. Convene ad-hoc meetings. Prepare agendas, take minutes as appropriate.

Run weekly Operations meetings and ensure appropriate communication for smooth day to day running of the Practice

MANAGEMENT OF STAFF

Assist in providing a full range of personnel management services for all members of practice staff to include selection, supervision, training, welfare, health and safety, discipline and grievance procedures, appraisals, support, motivation and delegation of workloads for members of the practice staff.

Working with external support Peninsula, assisting in the provision and drawing up of job descriptions and all necessary documentation/systems (Staff handbook, contracts etc) to promote good practice.

Encourage staff personal development by undertaking a programme of regular reviews, annual appraisals and initiate training plans in conjunction with the practice manager

Issue new staff members an information/familiarisation pack on introduction to the practice

Ensure that all staff have personal development plans and they are kept up to date

Be familiar with all aspects of employment legislation and use any external support available for advice (e.g Peninsula, BMA)

Maintain accurate sickness and absence records and instigate appropriate action in respect of such absence

Plan, co-ordinate and oversee annual leave, study leave and authorised absences for all staff

Plan, co-ordinate and oversee induction training and ongoing review and training.

Plan and coordinate monthly Half Day Training programmes

GENERAL

Keep the Practice Manager informed of any matters arising or problems / potential problems.

Deal with complaints in the initial stages in accordance with the Practice complaints procedure

Contribute to the effectiveness of the team by reflecting team activities and making suggestions on ways to improve and enhance the teams performance.

Provide a point of contact/reference for building and estates issues including telephone systems, maintenance schedules and works and reporting of issues.

To assist the Practice Manager / GPs with clerical and admin duties as required.

Liaise with other members of the primary health care team, outside agencies and Practice volunteers as required

Become involved in key aspects of the Practice Managers workload and be able to respond to information requests and updates as necessary.

Deal with all aspects of Health and Safety, ensuring all accidents and dangerous incidents are investigated, recorded, reported and where necessary any follow up action taken.

In line with Practice policies ensure teams adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.

Person Specification

Skills

Essential

  • Excellent communication skills (Written and Oral)
  • Excellent organisation and time management skills.
  • Negotiation and conflict management
  • Problem solving skills
  • Interpersonal skills
  • Ability to pay close attention to details and confidence

Experience

Essential

  • Experience of working within General Practice
  • Experience of using own initiative
  • Experience of customer service
  • Demonstrable Practical Experience of Microsoft office

Desirable

  • Experience of using clinical IT software (EMIS Web)

Qualifications

Essential

  • GCSE Mathematics C or above or equivalent
  • GCSE English C or above or equivalent
  • Supervisory/management qualification or relevant workplace experience

Desirable

  • NVQ in Business Admin L2/3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dingle Park Practice

Address

Riverside Centre For Health

Park Street

Liverpool

L8 6QP


Employer's website

https://www.dingledocs.nhs.uk/

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Assistant Practice Manager

National Health Service

Rawtenstall, NW
5 days ago
Rawtenstall, NW
5 days ago

Assistant Practice Manager

Ilex View Medical Practice

The closing date is 12 March 2021

Job overview

Ilex View Medical Practice are seeking to appoint an Assistant Practice Manager

The successful candidate will be required to efficiently manage the every-day running of the practice, ensuring the practice objectives are met.

To manage all staff within their job descriptions and to ensure that performance meets satisfactory standards

Main duties of the job

Line manage the administration team.

Assist the practice manager with the overall running of the practice.

About us

We are a friendly, close knit practice. We strive to offer the best standard of care to our patients.

Job description

Job responsibilities

JOB DESCRIPTION

Job Title: Assistant Practice Manager

Reporting to: Practice Manager

Responsible to: Practice Manager & the Partners

Hours: 37.5 hours per week worked over 5 days

Hourly Rate: (dependent on experience)

Practice Objectives: To provide accessible, prompt and professional health care for patients attending our Surgeries.

Job Holders Objectives: To efficiently manage the every-day running of the practice, ensuring the practice objectives are met.

To manage all staff within their job descriptions and to ensure that performance meets satisfactory standards.

To ensure probity in all financial transactions

Working Conditions: Reception and office based

Non Smoking environment

see full job descitption

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Line Management experience.

Desirable

  • Emis experience
  • General Practice experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ilex View Medical Practice

Address

161 Bacup Road

Rawtenstall

BB4 7PL


Employer's website

https://www.ilexviewmedicalpractice.nhs.uk/

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Practice Manager

National Health Service

Rochdale, NW
4 days ago
Rochdale, NW
4 days ago

Practice Manager

Mark Street Surgery

The closing date is 24 March 2021

Job overview

Mark Street Surgery is seeking a motivated, forward thinking, experienced Practice Manager.

Mark Street Surgery is a well-established, friendly training practice located in Rochdale, Lancashire with a growing list size of 9400. We are a high achieving team with an emphasis on ensuring the highest quality primary care, whilst enabling our staff to have opportunitiesfor development. We are an outward looking practice who are actively involved in Network development and are keen to innovate and take on new challenges.Our key objectives include:

Ensuring that all staff are up to date and contributing to the provision of evidence based medicine.

Developing and maintaining the training environment and an ethos of reflective practice including audit, significant event analysis and appraisal.

Maintaining and developing a motivated and caring staff who feel happy and supported at work.

Ensuring a bedrock of financial stability and an environment that is fit for purpose.

Main duties of the job

The key objectives will include managing and developing the practice on a day to day basis, while maintaining the overall goal of maintaining a caring and effective team.

The main responsibilities will include Human Resource Management; Health and Safety and Estates management; Information Governance and Data Security; CQC readiness; Patient Facing Service management and development; Complaints management; Meeting and external Service management and implementation of partnership strategic plans.

The financial aspects of the practice including cash flow; budget planning, practice accounts, business planning and strategic monitoring are the remit of the Business and Finance Manager

Previous practice management is desirable and strong organisational skills are essential.

About us

The partnership actively promotes an ethos of support and openness within our team.We work hard to ensure excellent patient care, and achieve balance of staff well being.

The practice partnership is made up of 3 GP partners and 1 nonclinical partner.

We have a strong cohort of longstanding and experienced staff. 2 of the existing partners and both salaried GPs started at the practice as trainees. We developed and mentored our Nurse Prescriber and one of our Advanced Practitioners.

The Practice team is made up of:

5 GPs (including 2 salaried); 2-3 trainee GPs; 2 Advanced Practitioners;Nurse Prescriber; Practice Nurse; Health Care Assistant; Practice Manager; Business and Finance Manager; Office Manager; Deputy Office Manager; 6 Receptionists; Prescription Clerk; Medical Secretary; 3 Data Administrators andPCN Social Care Link Worker, Pharmacist and First Contact Physiotherapist

Job description

Job responsibilities

Provide leadership and management skills to enable the practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment.

Proactively support and represent the Partners.

Manage the practice in an effective and efficient way, developing quality service to patients and service users.

Human Resource Management including recruitment; employment law compliance. Promote change management, to optimise efficiency and ensure positive morale.

Information technology management. Evaluate and plan practice IT implementation, modernisation and development.

Health and Safety compliance management.

    Lead on CQC compliance

      Person Specification

      Qualifications

      Essential

      • A level (or equivalent) standard
      • Recognised management qualification to diploma level or above
      • Evidence of commitment to professional development

      Desirable

      • Practice Management qualification

      Experience

      Essential

      • Experience of performance management including conducting annual appraisals
      • Employment legislation and law, Health & Safety, employment contracts experience
      • Experience of managing a team of 10 and above
      • Experience of dealing with the public/patients
      • IT Literate
      • Experience of working in a GP Practice

      Desirable

      • Demonstrable experience of people management and change management. Including workforce development.
      • Experience with dealing with complaints
      • Experience of EMIS Web clinical system

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Mark Street Surgery

      Address

      Mark Street Surgery

      2 Mark Street

      Rochdale

      Lancashire

      OL12 9BE


      Employer's website

      https://www.markstreetsurgery.co.uk/

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      Practice Manager

      National Health Service

      Stockport, NW
      4 days ago
      Stockport, NW
      £39k - £50k Per Year
      4 days ago
      £39k - £50k Per Year

      Job Reference: 895-RFP-201-21

      Employer:
      Greater Manchester Shared Service
      Location:
      Stockport
      Salary:
      £39,000 - £50,000 pa depending on experience

      Please note that should a vacancy that has been released for internal or external recruitment be deemed as a suitable alternative employment for an at risk employee, it can be withdrawn at any point up to the post being unconditionally offered to an external candidate or an internal candidate not at risk of redundancy.


      ****Please NOTE this vacancy is NOT for Greater Manchester Shared Services****

      PRACTICE MANAGER


      Reddish Family Practices
      306 Gorton Road
      Reddish
      Stockport
      SK5 6RN


      The post is a permanent, preferably full-time position.

      Salary £39,000 - £50,000 per annum pro rata depending upon experience


      An exciting opportunity has arisen for an accomplished and highly motivated manager, with strategic vision, to join this established and well-respected teaching medical practice.
      We are a high achieving, well organised practice, using EMIS Web, and have a strong training ethos. CQC rating of good in all areas November 2017.
      We are looking for a highly motivated individual to support the partners in providing leadership to enable the practice to continue to meet its high level of achievement. The post holder will be responsible for the management of the practice and will be supported by long standing practice team members to ensure the smooth day to day running of the organisation.
      Candidates must be conscientious, provide solid leadership and have a sound knowledge of strategic business management, finance, planning and HR.
      Previous management experience, demonstrable leadership skills, financial & budget management acumen, advanced competency in office IT and effective communication skills at all levels are essential. A background in healthcare would be an advantage.
      You must have the vision, willingness and drive to adapt to NHS targets and changes ensuring a profitable, efficient working environment.

      Interviews will be held: Wednesday 17th March 2021



      GM Shared Services (GMSS) is committed to equality of opportunity & diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.

      GMSS is equally committed to respect for other people, and all managers and staff are expected to be clear of what is expected of them, and for ensuring that they commit to this policy in their day to day working life.

      The GMSS will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own, and their colleagues’, working lives to create a healthy and productive working environment.

      We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to avoid disappointment.
      Only those candidates who clearly demonstrate how they meet the person specification on their application will be shortlisted for this job. if you are short listed for interview you will be contacted via email and it is important that you check your email regularly.

      The organisation will not re-imburse any expenses incurred by candidates for attending interview.

      The successful candidate will be subject to the completion of satisfactory probationary period.
      As a fair collection notice for all NHS employees previous service details will be requested electronically from their previous employer.

      General Data Protection Regulation(GDPR)

      In accordance with the General Data Protection Regulation (GDPR), we have implemented a Privacy Notice to inform you, as prospective employees of the organisation of the types of data we process about you.

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      Practice Manager

      National Health Service

      Oldham, NW
      2 days ago
      Oldham, NW
      2 days ago

      Practice Manager

      Werneth Medical Practice

      The closing date is 22 March 2021

      Job overview

      Werneth Medical Practice is looking for an experienced Practice Manager to lead it through a greatly changing environment in the NHS.

      Although we are primarily looking for someone with substantial experience in a GP setting (at least 3 years) we will consider applicants with less than this, but with evidence of advanced skills in the above or experience in other senior management settings.

      Main duties of the job

      You must be; IT literate, financially prudent, astute in human resources and above all have the leadership skills to manage the practice independently.

      About us

      We have a 3100 patient list and are situated in central Oldham.

      You will be assisted by an able deputy and a hands on Principal as well as a strong admin team.

      Job description

      Job responsibilities

      You must be; IT literate, financially prudent, astute in Human resources and above all have the leadership skills to manage the practice independently. As well as this you are expected to:

      Oversee Staff Rotas

      Maintain and advance our IT systems

      Maintain excellent achievement in QOF, Enhanced Services and Local schemes

      Ensure claims are submitted promptly and correctly

      Lead and manage the clinical and administrative staff

      Manage procurement

      Ensure accurate Invoicing and payment systems and assist Account filing

      Liaise with our Primary Care Network

      Attend PCN, CCG and other stakeholder meetings and feedback the salient points

      Ensure CQC and Health+ Safety requirements are satisfied and the practice is prepared for any CQC inspections that may be due.

      Manage and respond to complaints.

      This list is not exhaustive but above all you must have the thirst for knowledge and the attention to detail to manage the wide range of trials a busy Practice can encounter.

      You will be assisted by an able deputy and a hands on Principal as well as a strong admin team.

      Although we are primarily looking for someone with substantial experience in a GP setting (at least 3 years) we will consider applicants with less than this, but with evidence of advanced skills in the above or experience in other senior management settings.

      Applications can be made on this platform or emailed to the practice email werneth.medicalpractice@nhs.net. Your application must include your up to date CV as well as a covering letter explaining why you think you are a suitable candidate. Those who have not worked in a GP practice must provide evidence of relevant management experience in the covering letter.

      Part time hours- 20-25

      Salary - £29250-£40950 (Pro Rata dependent on experience)

      Application Closing Date 22/03/2021

      Interviews will be held shortly after

      Person Specification

      Experience

      Desirable

      • Although we are primarily looking for someone with substantial experience in a GP setting (at least 3 years) we will consider applicants with less than this, but with evidence of advanced skills in the above or experience in other senior management settings.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Werneth Medical Practice

      Address

      76a Windsor Road

      Oldham

      OL8 4AL


      Employer's website

      https://wernethmedicalpractice.nhs.uk/

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      Practice Manager

      National Health Service

      Liverpool, NW
      1 day ago
      Liverpool, NW
      1 day ago

      Practice Manager

      Cornerways Medical Centre

      The closing date is 30 April 2021

      Job overview

      Primary Care Knowsley is looking for an experienced and enthusiastic Practice Manager to join their friendly group of 11 General Practices.

      Along with the day to day running of the Practice, you will be responsible for overseeing a team of Administrators, and Clinical staff. Dealing with all aspects of HR, IT, Health and Safety and Stock Management as well as ensuring the delivery of all NHS targets with the support of a wider Management Team.

      Experience in the NHS and Primary Care Field is Essential.

      Main duties of the job

      We are looking for someone who possesses excellent communication and organisational skills and is willing to take ownership, be proactive and support the delivery of the highest standards of patient care within our group of General Practices.

      About us

      We have a team of 2 Partners, Salaried GP's, Advanced Nurse Practitioners, Nurses and HCA, pharmacy team as well as reception staff. We work in a supportive atmosphere and staff at Primary Care Knowsley always go the extra mile to help, team working is important in our environment along wide a good sense of humour.

      Job description

      Job responsibilities

      To be able to provide a timely and responsive service for the implementation and maintenance of all business, administrative, clinical and patient services.

      To be responsible for the production and maintenance of performance and quality standards within the Practice. To manage data quality issues, providing advice and guidance to all practice staff in the use of the clinical system.

      Responsible for the smooth, efficient running of the practice and maintaining a committed and motivated workforce within the practice.

      Person Specification

      Experience

      Essential

      • - Experience of working in a GP Practice / Primary Care
      • - Knowledge of QoF
      • - Experience of creating and maintaining rotas (Admin and Clinical)

      Skills

      Essential

      • - Good Communication skills verbal and written.
      • - IT Skills (EMIS System, Microsoft Packages, Teamnet, Bright HR)

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Cornerways Medical Centre

      Address

      North Huyton PCRC

      Woolfall Heath

      Liverpool

      Merseyside

      L36 3TN


      Employer's website

      https://www.cornerwaysmedicalcentre.nhs.uk/

      Job Type

      full-time

      Posted

      3 days ago

      Description

      Practice Manager

      DR SIVAKUMAR AND DR GUDE

      The closing date is 19 March 2021

      Job overview

      We have an exciting opportunity for a Practice Manager to join our friendly practice. The post is ideal for an enthusiastic and forward thinking individual who is passionate about working in a GP Practice. We are a GP Training Practice, with 2 GP trainers and have a list size of 4,700 patients and have a high QOF achievement. We have achieved Good across all standards of the CQC requirements.The ideal candidate will have at least three year experience of managing a GP Practice and have either Amspar Diploma or other Management qualification and be confident in using his/her own initiative. The successful candidate should be able to demonstrate leadership skills and have management skills and qualifications.

      Main duties of the job

      Day-to-day operations of the practice, ensuring staff achieve their primary responsibilities. Management of the staff and the recruitment process for the practice. Reviewing and updating Job Descriptions and Specifications. Leading change and continuous improvement initiatives. Coordinating the reviewing and updating of all practice policies and procedures, Coordinating the practice development plan. Ensuring the team reach QOF targets (supported by the nursing and administrative leads) Participate in audits as requested by by audit lead. Managing all complaints and SEA effectively. Ensuring compliance with legislation and deal with disciplinary issues accordingly. The management of the premises, including health and safety. Managing the IT system, ensuring compliance with IT security & IG. All staff have the appropriate level of training to enable them to carry out their individual roles.

      About us

      We are a GP Training Practice, with 2 GP trainers and have a list size of 4,700 patients and have a high QOF achievement. We have achieved Good across all standards of the CQC requirements.

      Job description

      Job responsibilities

      The ideal candidate will have at least three year experience of managing a GP Practice and have either Amspar Diploma or other Management qualification and be confident in using his/her own initiative.

      The successful candidate should be able to demonstrate strong leadership skills and have exceptional management skills and have management qualifications. Given the nature and pace of change within the NHS the chosen candidate should be able to manage the various influences whilst simultaneously overseeing the day to day management of the practice.

      Ideally, we would like applicants to possess:-

      Exceptional leadership and people management skills.

      Excellent communication skills with partners, staff, patients and colleagues both internally and externally.

      IT skills, ideally using EMIS Web.

      Operational management skills, preferably in the NHS.

      Strong HR skills with knowledge of current employment legislation.

      Self-motivated, organised and able to manage, motivate and develop a team.

      Experience in general practice finance.

      Person Specification

      Qualifications

      Essential

      • Good standard of education with excellent literacy and numeracy skills

      Desirable

      • Leadership or Management Qualification
      • or Amspar Qualification
      • or NVQ Level 3 Qualification

      Experience

      Essential

      • 3yrs experience of working within a primary care team.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      DR SIVAKUMAR AND DR GUDE

      Address

      THE SURGERY

      1 COLDALHURST LANE, ASTLEY

      MANCHESTER

      M29 7BS


      Employer's website

      https://www.thesurgeryastley.co.uk