public sector jobs

Near droitwich, midlands
193Jobs Found

193 jobs found for public sector jobs Near droitwich, midlands

B
B

Head of Sales, Public Sector (Strategic)

BT

Birmingham
18 days ago
Birmingham
18 days ago
_Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours._
About this role
As a direct report to the a member of the North & Midlands CPS Regional Leadership team, this role will be responsible for leading, coaching and developing a team of Account Managers and Business Development Managers focused on the Public Sector, across the Midlands sub-region. Public sector customers are those whose total potential spend with BT is between £1m-£3m and whose current spend with BT is at least £100k. These are customers whose growth potential warrants a face to face relationship and whose spending level with us means that we want to be having a regular conversation with them either to renew existing business or to extend the business across more product towers.
This role provides operational leadership and drives the delivery of profit and revenue growth both in-year and across the term of the MTP for Public Sector customers across the Midlands sub-region. This role will be responsible for delivering through others to achieve the execution of growth priorities, retaining existing customers, winning new business through nurturing existing relationships and developing new stakeholder relationships, becoming BT’s ambassador and establishing our brand for UK Public Sector business in the sub-region.
This role will be responsible for driving sales performance, managing the diversity of Public Sector accounts for the sub-region through frequent and meaningful customer interactions (appropriate to the size of the customer) and careful planning and forecasting to ensure the best return on investment. Particular emphasis is placed on getting the best out of account managers and business development colleagues through coaching and continual improvement.
Sales a highly relational activity and excellence is only delivered by creating an environment for brilliant performance. This role will maintain a continual focus on building a high performance culture, building and revising plans based on Your Say results and working constantly with the team to achieve the best outcomes.
BT Enterprise has around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We cover both the communications and IT services markets. Overall we’re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.
You'll have the following responsibilities
Sales Performance
+ Responsible for sales plans and performance of the team that is critical to the delivery of the sub-region sales strategy and plans; financial measures (Revenue, EBITDA, SOVGM) and non–financial measures (KPIs, NPS, Your Say)
+ Responsible for driving performance of Public Sector sales and establishing and extending BT’s brand prescence, credibility and reach into the sector across the sub-region; increasing the propensity of customers to buy from BT in this area
+ Uses external and internal networks to adapt the sector plan to changing market forces, competitor activity and customer opportunities
+ Responsible for creating a reputation that attracts the very best talent (internal & external) and an environment for the team to focus on customer loyalty and long-term relationships
+ Uses reward and recognition tools to motivate team
+ Accountable for driving the mix of core and new core to ensure a sustainable future
+ Moving customers away from end of life technology to new technology whilst protecting customer experience and revenue
Customer Focus
+ Sets customer engagement plan for the team and manages across Service, Customer Solutions, Sales Enablement and Contract Management to drive excellent customer experience and NPS improvements
+ Works with other stakeholders across Enterprise to ensure customer engagement plans are implemented
+ Promotes customer engagement across the team continually assessing and adapting to changing customer requirements and engagement levels
+ Identifies external bodies/boards that are influential to the sector within the sub-region and aligns BT representation
+ Responsible for growing and developing strong regional expertise in the sector, with an understanding of the political, social and economic drivers used to inform the sales approach
+ Uncompromising in bringing the customer voice for the sector to the heart of decision making, using intelligence from the customer base and combining this with the latest research and trends
+ Leverages cross-sector relationships across the sub-region to enhance customer engagement and mobility within the operating model
Sales Capability
+ Uses sales reporting, analytics and commercial insights to drive continual improvement for the best KPI outcomes
+ Accountable for driving subject matter expertise amongst the account management and business development colleagues, creates an environment in which sales professionals can be brilliant
+ Responsible for timely and effective coaching and mentoring
+ Accountable for building a culture of continuous learning and development across the team
Sales Governance
+ Accountable for assuring compliance with sales processes and our legal and competition requirements within the team e.g. salesforce data management, pipeline management, Winning New Business
+ Adheres to governance requirements of sales pay plan and sales incentives
+ Accountable for assuring compliance requirements of the team e.g. Mandatory Training, Expenses and Gifts and Hospitality policies
You'll have the following skills & experience
+ People leadership skills commensurate with an sales management role responsible for motivating a sales team
+ Strong interpersonal skills working with customers and wider BT teams
+ Coaching individuals in pursuit of sales excellence
+ Takes action based on analysis of trends including changing customer demand or opportunities to enhance sales performance
+ Consulting skills with the ability to position BT in a commercially attractive and competitive position
+ Owns customer problems across BT to drive solutions
+ Understands the strategies and market dynamics affecting Telco's and customer buying decisions (e.g. what are the future impacts of Cloud, IoT , AI etc.) and translate into how should we position BT in these areas
+ Remains current on emerging technology, market conditions, industry standards, government regulations, and other factors affecting business operations and incorporates relevant innovation into customer conversations
+ The ability to communicate technical subject matter to non-technical individuals in sales situations
+ Ability to deal with challenging customer predicaments and high profile customer opportunities through escalation and senior stakeholder engagement
Experience you would be expected to have: -
+ Sales management experience in Telco or Technology sectors with proven ability to build sales teams.
+ Ability to lead, influence, develop, drive and motivate at an operational and tactical level
+ Ability to deliver on business objectives and stretching sales targets, improving results through performance management and coaching creating an operating environment where people want to achieve outstanding results and are highly engaged.
+ Ability to use insight to make strategic and agile operational decisions enabling the team to win, develop and retain profitable business.
+ Experience of driving virtual teams to deliver necessary business results
Benefits
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:
+ Competitive salary and on-target bonus plan
+ World-class training and development opportunities
+ 25 days’ annual leave (not including bank holidays)
+ Discounted broadband, mobile and TV packages
+ Car allowance (dependent on your role)
+ Share option and pension scheme programmes
+ Automatic enrolment into our ‘Sales as Profession’ community
+ Flexible benefits to fit around you
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT (https://www.btplc.com/careers)
How to Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
#LI-DK1
#LI-DK1
Job: _Account management_
Title: _Head of Sales, Public Sector (Strategic)_
Location: _GBR %26 Ireland-GBR-West Midlands-Birmingham_
Requisition ID: _150605_
Other Locations: _UK %26 Ireland-United Kingdom-Lincolnshire, UK %26 Ireland-United Kingdom-Nottinghamshire_
B
B

Account Director, Public Sector

BT Group

Birmingham, MID
1 day ago
Birmingham, MID
1 day ago

We are looking for an experienced Account Director to join our Midlands Sales Team covering various Public Sector accounts including Local Government, Health, Universities, Housing Associations, etc.

Our team consists of highly experienced professionals that help our most strategic customers define and address their most complex technological and business challenges.  We focus on the outcome and impact to our client needs and develop strong relationships to forge new opportunities.

We need you to identify and target new opportunities within an already established base of 10 accounts, accelerating the key objectives for our clients through technology, driving our partners and support functions to further enhance the experience of our clients and deliver business outcomes that increase customer satisfaction.

Your experience and knowledge will help deliver a step change in our approach and capability - from early engagement with clients, through internal bid management to reviewing success - you will be pivotal in setting the agenda for our clients and also for our own business, in a way that enables us to increase our market share in the most efficient and effective way.

Supported by a team of specialists, solution architects, service designers, product managers, and bid resource, you will have all the means required to be a highly successful addition to the public sector team.

Youll have the following responsibilities

Developing successful, sustainable and profitable long-term relationship with the largest and most complex regional customers
Drawing on multiple sources of information and insight (customer, competitors, market insight/trends, group insight, trading/economic environment) in order to formulate win strategies with customers
Developing a strong understanding of the customer’s requirements and transformational roadmap - creating a robust account development plan exists for each customer, accurately portraying the competitive landscape and BTs position within it
Define, develop and own key customer relationships and customer contact strategy
Improving customer satisfaction / increasing NPS within each the account
Identify opportunities to grow and sell BT’s complex solutions
Sell the current and future benefits of the EE/BT network and all propositions and value-added services

Youll have the following skills & experience

Proven experience and success in direct sales, generating growth and minimising churn
Significant industry experience in IT/Telecommunications, managed and professional services businesses
Proven track record working public sector/government accounts, with an in-depth understanding of how sales operates in this sector
High-level interpersonal and stakeholder manager skills; A client partner for our most significant accounts, engaging at CxO level, with customers
Ability to articulate winning account plans and translate into tangible sales activities, successfully engaging virtual teams
Expert influencer and convincer of external customers (to buy) and internal colleagues (supporting the sales process and addressing customer concerns in-life)
Strong commercial acumen and business understanding enabling achievement of profitable growth and retention results

N
N

Occupational Health Adviser

National Health Service

Worcester, MID
1 day ago
Worcester, MID
£31.365k - £37.89k Per Year
1 day ago
£31.365k - £37.89k Per Year

Job Reference: 365-A-20-147372

Employer:
Worcestershire Acute Hospitals NHS Trust
Department:
Occupational Health
Location:
Worcester
Salary:
£31,365 - £37,890 pa

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

We’re a large organisation, providing acute services from the Alexandra Hospital (Redditch), Kidderminster Hospital and Treatment Centre and Worcestershire Royal Hospital (Worcester) to a population of over 575,000 people in Worcestershire, as well as caring for patients from surrounding counties and further afield. We also manage a Surgery ward at Evesham Community Hospital.

Our workforce is nearly 6,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

It’s an exciting time to join the Trust. In partnership with staff, patients and partners, we are developing of our Clinical Services Strategy which will outline how our services will be organised effectively across our sites into the future. Our Clinical Services Strategy will build on the improvements already put in place in recent years, following the Future of Acute Hospital Services in Worcestershire review which has seen improved outcomes in a number of areas, including maternity and children’s services.

Our objectives are simple:

  • Best services for local people

  • Best experience of care and best outcomes for our patients

  • Best use of resources

  • Best people.

If you can help us to achieve these; if your vision matches our vision; and you believe in Putting Patients First, we would love to hear from you!

In return, we commit to investing in our staff to ensure that we retain and develop the right people, with the right skills, who care about and take pride in, putting patients first.


Occupational Health Adviser (Band 6)

This is an exciting opportunity to join our Occupational Health Team on a fixed term basis for 12 months as an OH Adviser.

We are looking for an experienced OH Adviser to support with management referrals and OH nursing duties.

We are looking for someone with experience in OH within NHS or public sector setting to support our increased workload due to COVID-19.

For informal enquires please contact Felicity Davies (Deputy Director of People & Culture) by email f.davies2@nhs.net

Online interviews are anticipated to take place on Monday 22nd Feb



Important information about your application

**** Please be aware that job adverts may close before the published closing date, if we have a high volume of applications, so we recommend getting your application in as quickly as possible. ****

  • You must fulfil all of the essential criteria in the person specification
  • References from current and previous employers must cover at least three years
  • Due to the large number of applications we receive, only shortlisted candidates will be contacted
  • All correspondence will be sent through NHS Jobs, so please check NHS jobs and your email account regularly
  • If you have not been contacted within four weeks of the closing date, please assume you have not been shortlisted on this occasion
  • By accepting a position within our Trust you agree that the Occupational Health Department can access your occupational health records from your current or previous employer in order to check the status of your inoculations and screening tests. This is an automated process and the information will only be used for these purposes prior to your taking up the position with us.

Worcestershire Acute Hospitals NHS Trust is an equal opportunities employer and supports flexible working. We offer excellent learning and development opportunities, career progression, and are part of the NHS pension scheme. All of our sites are completely smokefree.

Follow the recruitment team on Twitter for the latest nursing opportunities @worcsacutejobs

A
A

Chartered Landscape Architect

Arcadis

Birmingham, MID
1 day ago
Birmingham, MID
1 day ago

Our Landscape. Masterplanning. Urbanism team are looking for a Landscape Architects to come join our growing team, which consists of 30+ people offering the full spectrum of Landscape Architecture, Masterplanning and Urban Design services, from Masterplanning, urban regeneration, strategic planning, design concept through to detail and implementation as well as Environmental Assessment and LVIA.
At Company, you won’t just be transforming the world around you, you will also have the opportunity to reimagine where you could go. Because at Company, careers have no boundaries and you’ll be encouraged to embrace your imagination and curiosity, think big and think differently.
As part of our team you will work on a wide range of Landscape Architecture, Urban Design, Regeneration, large scale Masterplanning and Infrastructure projects. You will collaborate with multi-disciplinary teams including our in-house disciplines and high-profile designers as well as our sector leading external partners. You’ll have the opportunity to work on some of the UK’s largest, most complex and technically demanding projects. These currently include major large-scale Masterplans, City Centre public realm Regeneration projects, Green Infrastructure strategies and Landscape Masterplanning for some of the UK’s largest residential and mixed-use developments as well as significant infrastructure projects such as
Perry Barr Regeneration Development
Various Future High Street Fund projects and Town Investment Funds
Northstowe Masterplan / Urban extension
High Speed Rail 2
Otterpool Park Garden Settlement
Nationally Significant Infrastructure Projects (NSIPs) such as Lower Thames Crossing.
Rochdale Canal and various other Projects (Canal and River Trust)
However, not all of our projects are large scale. We have equally exciting smaller projects and, together, present a rich and varied portfolio of projects and clients including at national and local levels, and in both the private and public sector.
You’ll be challenged and inspired by projects that demand a variety of ideas and solutions. It’s why we value collaboration. Why you’ll work with talented colleagues who bring fresh thoughts. And whilst each Arcadian brings their own perspective, we are united by a passion for sustainability, collaboration and a desire to solve the most complex challenges our world faces.

Requirements

Degree/Diploma in Landscape Architecture or closely related subject
Experience working as a Landscape Architect in multi-disciplinary urban regeneration and development master planning projects
Confident communication skills and report writing
Good hand-drawing and graphic skills
Chartered membership with the Landscape Institute
Proficient AutoCAD and Adobe user
Desired Revit and/or 3d Sketchup, Organizationelling tools
Desired Horticultural experience

A
A

Senior Landscape Architect

Arcadis

Birmingham, MID
1 day ago
Birmingham, MID
1 day ago

Our Landscape, Masterplanning, Urbanism team are looking for a chartered Senior Landscape Architects to come join our growing team, which consists of 40+ people offering the full spectrum of Landscape Architecture, Masterplanning and Urban Design services. The services range from Masterplanning, urban regeneration, strategic planning, design concept through to detail and implementation as well as Environmental Assessment and LVIA.
As part of our team you will have a strong focus on infrastructure led projects in tandem with master planning and urban design projects.
You will collaborate with multi-disciplinary teams including our in-house disciplines and high-profile designers as well as our sector leading external partners.  You’ll have the opportunity to work on some of the UK’s largest, most complex and technically demanding projects.  These currently include major large-scale Masterplans, City Centre public realm Regeneration projects, Green Infrastructure strategies and Landscape Masterplanning for some of the UK’s largest residential and mixed-use developments as well as significant infrastructure projects such as
High Speed Rail 2
M4 SMP
Nationally Significant Infrastructure Projects (NSIPs) such as Lower Thames Crossing
Various Future High Street Fund projects and Town Investment Funds
Northstowe Masterplan / Urban extension
Perry Barr Regeneration Development
Otterpool Park Garden Settlement
Rochdale Canal and various other Projects (Canal and River Trust)
However, not all of our projects are large scale.  We have equally exciting smaller projects and, together, present a rich and varied portfolio of projects and clients including at national and local levels, and in both the private and public sector.
You’ll be challenged and inspired by projects that demand a variety of ideas and solutions. It’s why we value collaboration. Why you’ll work with talented colleagues who bring fresh thoughts. And whilst each Arcadian brings their own perspective, we are united by a passion for sustainability, collaboration and a desire to solve the most complex challenges our world faces.

Requirements

Degree/Diploma in Landscape Architecture or closely related subject
Experience working as a Landscape Architect in infrastructure led projects i.e. rail or highways
Chartered membership with the Landscape Institute
Confident communication skills and report writing
Good hand-drawing and graphic skills
Proficient Project Wise, AutoCAD and Adobe user
Driving Licence
Desired Revit and/or 3d Sketchup, Organizationelling tools
Desired Horticultural experience

A
A

Commercial Manager

Arcadis

Birmingham, MID
1 day ago
Birmingham, MID
1 day ago

At Company, you’ll have the opportunity to build the career that’s right for you. Because each Arcadian has their own motivations, their own career goals. And, as a ‘people first’ business, it’s why we’ll take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.
Wherever you join us, you can look forward to a competitive reward package that includes an attractive starting salary, opportunities for career development and being part of a sociable community. We have a performance-related bonus scheme and an employee recognition scheme. Other benefits include membership fees to join your relevant professional body, employer contribution pension scheme, flexible working and a flexible holiday scheme.
We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled worRecruiter is essential to our success.

About the role

Implement effective pre, and post contract Commercial Management services to maintain effective budgetary control throughout the duration of the Phase Delivery Programme
Undertake all relevant Commercial Management duties with compliance to Company’ Commercial Governance and Assurance policies and procedures
Undertake pre contract interface with Procurement teams to provide commercial input throughout the tender process leading up to, and following, contract award
Produce all relevant commercial data including Cost of Work Done (COWD) for the monthly reporting cycle and provide cost data in support of annual budget reviews
Work with the Project Delivery teams in managing the cost impact validation of change to enable the Delivery teams to deliver value for money
Provide periodic financial reports including cost forecasting, anticipated final costs, COWD, gross billing and current contract value analysis
Manage post Contract activities through to settlement of final accounts and internal reconciliations, to facilitate project close out as per the project budgets and project plan timescales
Facilitate the delivery of relevant cost and contract advice as required and maintain a close working relationship with all parties in the Phase Contract Management team throughout the entire project lifecycle

Experience

Experience in Commercial Management of projects, including implementation of effective cost and Commercial Management processes that can be shown to have delivered value for money for the client
Experience of working on infrastructure and/or construction projects from pre, tender stage through to successful contract award and post contract administration
Experience of contract reporting, payment, variations, change, claims management and final account settlement
Understanding of change, risk and contingency management processes under construction Forms of Contract (preferably NEC and ICC)
Experience in delivering accurate forecasting, analysis and reporting
Possessing clear communication and stakeholder management skills
Familiarity of the public sector policies, processes and procedures. It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI 

B
B

Account Director (Major Corporate)

BT Group

Birmingham, MID
1 day ago
Birmingham, MID
1 day ago

As the Senior Account Manager within our Corporate & Public Sector (CPS) Team, you’ll be responsible for profitably retaining, developing and growing one of THE largest and most complex existing customer account in BT!

This role is responsible for achieving/exceeding business targets, expressed in terms of revenue, new product revenue growth and customer satisfaction. Your skills and knowledge of sales will allow you to develop and maintain a strong account Development Plan (ADP) for one of the most important CPS customers with direct ownership of the overall account strategy.

You can expect to be building, motivating and co-ordinating virtual teams around this significant customer account, in order to achieve desired results on behalf of the customer, and provide proactive support to both manager and colleagues (existing and new joiners) with additional coaching and support.

As a direct report to the Senior Sales Manager of the Majors and Strategic Accounts CPS Leadership team, you will own the strategy and be responsible for the long-term vision and innovation plans for the account.

Youll have the following responsibilities

Developing successful, sustainable and profitable long-term relationship with one of the largest and most complex, major customer in BT
Drawing on multiple sources of information and insight (customer, competitors, market insight/trends, group insight, trading/economic environment), formulating win strategies
Develop a strong understanding of the customer’s requirements and transformational roadmap, ensuring robust account development plans accurately portray the competitive landscape and how BT is positioned within it
Define, develop and own key customer relationships and customer contact strategy
Improving customer satisfaction, increasing NPS within the account
Utilising sales process tools to define, develop and owning key customer relationships and customer contact strategy, enabling other teams to deliver service and products by working closely and being clear and open with communication
Identify opportunities to grow and sell BT’s complex solutions

Youll have the following skills & experience

Worked accounts at this level - highly experienced at managing senior customer relationships, closing sales business of significant size (£10-15m)
Industry experience in IT/Telecommunications, managed and professional services businesses
Proven experience and success in direct sales, generating growth and minimising churn in IT/Telecommunications or a business-to-business corporate marketplace
Demonstrable ability to set, manage and own strategy for BT’s most significant and important customer
Expert in interpersonal and stakeholder manager skills; As client partner for our most significant accounts, engages at the most senior levels (CxO) with customers and draws together senior stakeholders from Enterprise for board-to-board customer conversations
Expert level ability to influence and convince both external customers (to buy) and internal colleagues (both to support the sales process and address customer concerns in-life)

N
N

Part Time Practice Manager

National Health Service

Birmingham, MID
Today
Birmingham, MID
Today

Part Time Practice Manager

Pak Health Centre

The closing date is 28 March 2021

Job overview

We have an exciting opportunity for an accomplished, highly motivated and forward thinking practice manager to join our friendly, caring and supportive team.

Main duties of the job

Main duties of the job:

Candidates will need a sound working knowledge of HR, H&S, Business management and have excellent communication skills at all levels. The ideal candidate will be a self-starter with a proactive and enthusiastic approach, influencing and motivating the team to develop the practice and produce exceptional results. You will be responsible for the day-to-day operation of the practiceand the delivery of primary care GP services

About us

Pak Health Centre was established in 1990. The Doctors have been working at the current modern purpose built surgery since 2001. Pak Health Centre Practice is a family run practice as well as a teaching and training practice since August 2016.

It is located near the junction of Wash wood Heath Road and Alum Rock Road.

Its prime location has made it very convenient for the Patients to access many modern health care facilities at one place.

At Pak Health centre we aim to deliver high quality healthcare, from a professional, well-trained, motivated team in a happy and friendly atmosphere. Our Primary Health Care Team (GPs, Nurse, and Admin Staff) provides our patients with comprehensive and high quality medical services and makes effective and economic use of both financial and clinical resources.

The specifically designed premises are welcoming and include facilities for the disabled.

Job description

Job responsibilities

  1. Job Description

The Practice Manager shall be responsible for the efficient, effective and safe management of the Practice and its finances, and ensure the well-being of patients, doctors and staff, and the successful smooth running of the Practice.

  1. Partnership Secretary

  • Compile the agenda for partnership meetings ie, management/financial/clinical etc
  • Convene, attend, participate in and be responsible for the minutes of meetings when required
  • Organise and participate in staff meetings
  • Arrange all financial controls and reports
  • Arrange confidential partnership matters (ie, mortgages, agreements, partners salaries, partnership contracts and retainers)
  • Arrange all administration regarding the Health Board
  • Act as management adviser to the Partners
  • Arrange administration required of Training Practice ie, prepare programme for medical students and registrars.

  1. The Partners

    • Instruct Registrars and medical students in Practice management

    • Personally support the Partners in matters relating to management

    • Be responsible for adequate medical cover and arrange Locums when necessary

    • Remind Partners of agreed Practice policy

    • Arrange regular audit, diary and clinical meetings, including the invitation of appropriate consultants or health professionals

    • Act as Human Resources Manager to the Partners

  2. Human Resource Management

  • Manage the selection and recruitment and advertising of staff, registrars and clinicians

  • Induct new staff, clinicians and locums

  • Ensure proper conditions of employment, to include current employment legislation and recognised good practice

  • Recruit and maintain an efficient and cost-effective level of staffing

  • Instigate and arrange a staff training programme

  • Be responsible for an effective appraisal/personal development system and any resulting training or disciplinary procedures

  • Maintain adequate relief staff to cover holidays or absence

  • Communicate agreed Practice Policy to staff and introduce systems to support such policies

  • Ensure that all staff are aware of the importance of protecting any confidential information about patients, doctors or colleagues

  • Encourage team working and development

  • Ensure that the Practice is complying with Health and Safety legislation

  1. The Patients

  • Deal with patient complaints
  • Supervise the updating of practice leaflets and notices and ensure that appropriate information is available to patients
  • Support the staff in any difficult contact with patients

  1. General Management

  • Ensure compliance with all statutory and legal regulations
  • Effect and maintain Practice insurance policies; public and third party liability, employers liability, premises and equipment
  • Ensure security of personnel and property
  • Be responsible for supplies, both medical and administrative
  • Manage buildings, extensions, repairs, decorations, fixtures and fittings, gardening and maintenance of exterior in conjunction with other managerial staff in the building
  • Maintain high standards of hygiene
  • Arrange systems management of the computer, all aspects of training, development, applications and integration
  • Deal with correspondence/e-mails etc
  • Liaison with HPCT, LHCC, Culloden Medical Practice, Pharmacy, etc
  • Ensure Practice up-to-date with all new developments
  • Update of library
  • General office administration and reception cover if necessary

  1. Finance & Accounts

  • Liaise with Practice Accountant to produce annual audited accounts
  • Prepare and present financial plans
  • Manage and supervise Practice ledgers, petty cash, bank reconciliation, cash flow forecasts, and income (fees and allowances and maximise private income) and expenditure plans
  • Advise on and manage the drawings of the partners and appropriate salary scales for staff
  • Manage all Pay-As-You-Earn (PAYE) and National Insurance (NI) and NHS pension contributions
  • Submit accounts for all non-GMS work, supervising the Administrator in certain aspects of this work
  • Produce a detailed quarterly breakdown of income and expenditure and agree budgets for the Practice
  • Use Ferguson Payroll software and Maclean MacNicoll Accounts Software

  1. Information Technology

  • New Gpass and associated clinical recording systems
  • Liaise with Gpass, MBM, etc
  • Train, supervise
  • Supervise the preparation of the appointments book, searches, data recording, Spice PC download, other upgrades as necessary. Knowledge of Windows, excel, powerpoint, internet, e-mail, accounts and payroll software. Systems administration

  1. Clinical Governance and Performance/Quality Management

  • Manage the audit programme, working closely with clinicians and the Computer Records Officer

  • Manage the Performance and Quality Management programme working closely with external auditors as directed

  • Prepare Practice for any external inspection visits

  • Prepare Practice for training visit

  • Personal development of all staff/nurses and GPs

  • Significant event analysis/critical incident appraisal

  1. Entertaining and Social

  • Arrange any social function that may be held to mark a special Practice occasion
  • Organise any public relations exercises with outside agencies or visitors to the Practice
  • Attend any local function as deemed necessary by the Practice, during normal working hours

  1. Confidential Matters

  • Deal personally with any confidential matter about the Practice or the Partners and reports to any official or professional body

  1. Miscellaneous

  • Perform any duty specifically designated by the Partners as being properly the responsibility of the Practice Manager

This job description may be updated from time to time to reflect the on-going changes in office practice.

Person Specification

Practice Manager

Essential

Requirement

Desirable

Requirement

Qualifications

Education to degree level or equivalent

Management qualifications or membership of professional body

Demonstration of on going professional development

Experience

A minimum of five years management experience in a medium sized organisation

Experience of working in the health or other public sector organisation

Knowledge and Skills

Good all round management skills particularly in relation to human resources, finance and performance management

Knowledge of quality systems and key performance indicators

Personal Qualities

Calm and unflappable

Highly organised and able to prioritise workloads

Dependable and flexible

Good verbal and written communication skills

Team player

Motivation and Expectations

Highly motivated and able to empower others.

High expectation of self and others.

Able to work for the benefit of the team.

Person Specification

Qualifications

Essential

  • Education to degree level or equivalent
  • Management qualifications or membership of professional body
  • Demonstration of on going professional development

Desirable

  • Knowledge and Skills
  • Good all round management skills particularly in relation to human resources, finance and performance management
  • Knowledge of quality systems and key performance indicators
  • Calm and unflappable
  • Highly organised and able to prioritise workloads
  • Dependable and flexible
  • Good verbal and written communication skills
  • Team player

Qualifications

Essential

  • Education to degree level or equivalent
  • Management qualifications or membership of professional body
  • Demonstration of on going professional development

Desirable

  • Knowledge and Skills
  • Good all round management skills particularly in relation to human resources, finance and performance management
  • Knowledge of quality systems and key performance indicators
  • Calm and unflappable
  • Highly organised and able to prioritise workloads
  • Dependable and flexible
  • Good verbal and written communication skills
  • Team player

Qualifications

Essential

  • Education to degree level or equivalent
  • Management qualifications or membership of professional body
  • Demonstration of on going professional development

Desirable

  • Knowledge and Skills
  • Good all round management skills particularly in relation to human resources, finance and performance management
  • Knowledge of quality systems and key performance indicators
  • Calm and unflappable
  • Highly organised and able to prioritise workloads
  • Dependable and flexible
  • Good verbal and written communication skills
  • Team player

Experience

Essential

  • Experience of working in the health or other public sector organisation
  • Knowledge Of Emis web Clinical system

Desirable

  • Experience of working in a GP practice As Practice Manager for minimum of 2 years
  • .self starter

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pak Health Centre

Address

38 Alum Rock Road

Saltley

Birmingham

B8 1JA


Employer's website

https://www.pakhealthcentre.com


B
B

Account Director, Public Sector

BT Group

Birmingham, MID
1 day ago
Birmingham, MID
1 day ago

We are looking for an experienced Account Director to join our Midlands Sales Team covering various Public Sector accounts including Local Government, Health, Universities, Housing Associations, etc.

Our team consists of highly experienced professionals that help our most strategic customers define and address their most complex technological and business challenges.  We focus on the outcome and impact to our client needs and develop strong relationships to forge new opportunities.

We need you to identify and target new opportunities within an already established base of 10 accounts, accelerating the key objectives for our clients through technology, driving our partners and support functions to further enhance the experience of our clients and deliver business outcomes that increase customer satisfaction.

Your experience and knowledge will help deliver a step change in our approach and capability - from early engagement with clients, through internal bid management to reviewing success - you will be pivotal in setting the agenda for our clients and also for our own business, in a way that enables us to increase our market share in the most efficient and effective way.

Supported by a team of specialists, solution architects, service designers, product managers, and bid resource, you will have all the means required to be a highly successful addition to the public sector team.

Youll have the following responsibilities

Developing successful, sustainable and profitable long-term relationship with the largest and most complex regional customers
Drawing on multiple sources of information and insight (customer, competitors, market insight/trends, group insight, trading/economic environment) in order to formulate win strategies with customers
Developing a strong understanding of the customer’s requirements and transformational roadmap - creating a robust account development plan exists for each customer, accurately portraying the competitive landscape and BTs position within it
Define, develop and own key customer relationships and customer contact strategy
Improving customer satisfaction / increasing NPS within each the account
Identify opportunities to grow and sell BT’s complex solutions
Sell the current and future benefits of the EE/BT network and all propositions and value-added services

Youll have the following skills & experience

Proven experience and success in direct sales, generating growth and minimising churn
Significant industry experience in IT/Telecommunications, managed and professional services businesses
Proven track record working public sector/government accounts, with an in-depth understanding of how sales operates in this sector
High-level interpersonal and stakeholder manager skills; A client partner for our most significant accounts, engaging at CxO level, with customers
Ability to articulate winning account plans and translate into tangible sales activities, successfully engaging virtual teams
Expert influencer and convincer of external customers (to buy) and internal colleagues (supporting the sales process and addressing customer concerns in-life)
Strong commercial acumen and business understanding enabling achievement of profitable growth and retention results

B
B

Account Director, Public Sector

BT

Birmingham
22 days ago
Birmingham
22 days ago
Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.
About this role
We are looking for an experienced Account Director to join our Midlands Sales Team covering various Public Sector accounts including Local Government, Health, Universities, Housing Associations, etc.
Our team consists of highly experienced professionals that help our most strategic customers define and address their most complex technological and business challenges. We focus on the outcome and impact to our client needs and develop strong relationships to forge new opportunities.
We need you to identify and target new opportunities within an already established base of 10 accounts, accelerating the key objectives for our clients through technology, driving our partners and support functions to further enhance the experience of our clients and deliver business outcomes that increase customer satisfaction.
Your experience and knowledge will help deliver a step change in our approach and capability - from early engagement with clients, through internal bid management to reviewing success - you will be pivotal in setting the agenda for our clients and also for our own business, in a way that enables us to increase our market share in the most efficient and effective way.
Supported by a team of specialists, solution architects, service designers, product managers, and bid resource, you will have all the means required to be a highly successful addition to the public sector team.
You'll have the following responsibilities
+ Developing successful, sustainable and profitable long-term relationship with the largest and most complex regional customers
+ Drawing on multiple sources of information and insight (customer, competitors, market insight/trends, group insight, trading/economic environment) in order to formulate win strategies with customers
+ Developing a strong understanding of the customer’s requirements and transformational roadmap - creating a robust account development plan exists for each customer, accurately portraying the competitive landscape and BT's position within it
+ Define, develop and own key customer relationships and customer contact strategy
+ Improving customer satisfaction / increasing NPS within each the account
+ Identify opportunities to grow and sell BT’s complex solutions
+ Sell the current and future benefits of the EE/BT network and all propositions and value-added services
You'll have the following skills & experience
+ Proven experience and success in direct sales, generating growth and minimising churn
+ Significant industry experience in IT/Telecommunications, managed and professional services businesses
+ Proven track record working public sector/government accounts, with an in-depth understanding of how sales operates in this sector
+ High-level interpersonal and stakeholder manager skills; A client partner for our most significant accounts, engaging at CxO level, with customers
+ Ability to articulate winning account plans and translate into tangible sales activities, successfully engaging virtual teams
+ Expert influencer and convincer of external customers (to buy) and internal colleagues (supporting the sales process and addressing customer concerns in-life)
+ Strong commercial acumen and business understanding enabling achievement of profitable growth and retention results
Why BT?
BT has been serving the public sector for decades and we are now looking to add to our team due to growth within our new regional structure. We already heavily invested in the Midlands and continue to do so with the opening of our brand new office at Snowhill – a truly fantastic location to bring and engage with customers and also collaborate with colleagues to find the right solutions for our ever changing client needs.
Benefits
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:
+ Competitive salary and on-target bonus plan
+ World-class training and development opportunities
+ 25 days’ annual leave (not including bank holidays)
+ Discounted broadband, mobile and TV packages
+ Car allowance (dependent on your role)
+ Share option and pension scheme programmes
+ Automatic enrolment into our ‘Sales as Profession’ community
+ Flexible benefits to fit around you
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT (https://www.btplc.com/Careercentre/lifeatbt/index.htm) .
How to Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
Job: _Account management_
Title: _Account Director, Public Sector_
Location: _GBR %26 Ireland-GBR-West Midlands-Birmingham_
Requisition ID: _141075_

Posted

18 days ago

Description

_Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours._


About this role


As a direct report to the a member of the North & Midlands CPS Regional Leadership team, this role will be responsible for leading, coaching and developing a team of Account Managers and Business Development Managers focused on the Public Sector, across the Midlands sub-region. Public sector customers are those whose total potential spend with BT is between £1m-£3m and whose current spend with BT is at least £100k. These are customers whose growth potential warrants a face to face relationship and whose spending level with us means that we want to be having a regular conversation with them either to renew existing business or to extend the business across more product towers.


This role provides operational leadership and drives the delivery of profit and revenue growth both in-year and across the term of the MTP for Public Sector customers across the Midlands sub-region. This role will be responsible for delivering through others to achieve the execution of growth priorities, retaining existing customers, winning new business through nurturing existing relationships and developing new stakeholder relationships, becoming BT’s ambassador and establishing our brand for UK Public Sector business in the sub-region.


This role will be responsible for driving sales performance, managing the diversity of Public Sector accounts for the sub-region through frequent and meaningful customer interactions (appropriate to the size of the customer) and careful planning and forecasting to ensure the best return on investment. Particular emphasis is placed on getting the best out of account managers and business development colleagues through coaching and continual improvement.


Sales a highly relational activity and excellence is only delivered by creating an environment for brilliant performance. This role will maintain a continual focus on building a high performance culture, building and revising plans based on Your Say results and working constantly with the team to achieve the best outcomes.


BT Enterprise has around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We cover both the communications and IT services markets. Overall we’re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.


You'll have the following responsibilities


Sales Performance


+ Responsible for sales plans and performance of the team that is critical to the delivery of the sub-region sales strategy and plans; financial measures (Revenue, EBITDA, SOVGM) and non–financial measures (KPIs, NPS, Your Say)

+ Responsible for driving performance of Public Sector sales and establishing and extending BT’s brand prescence, credibility and reach into the sector across the sub-region; increasing the propensity of customers to buy from BT in this area

+ Uses external and internal networks to adapt the sector plan to changing market forces, competitor activity and customer opportunities

+ Responsible for creating a reputation that attracts the very best talent (internal & external) and an environment for the team to focus on customer loyalty and long-term relationships

+ Uses reward and recognition tools to motivate team

+ Accountable for driving the mix of core and new core to ensure a sustainable future

+ Moving customers away from end of life technology to new technology whilst protecting customer experience and revenue


Customer Focus


+ Sets customer engagement plan for the team and manages across Service, Customer Solutions, Sales Enablement and Contract Management to drive excellent customer experience and NPS improvements

+ Works with other stakeholders across Enterprise to ensure customer engagement plans are implemented

+ Promotes customer engagement across the team continually assessing and adapting to changing customer requirements and engagement levels

+ Identifies external bodies/boards that are influential to the sector within the sub-region and aligns BT representation

+ Responsible for growing and developing strong regional expertise in the sector, with an understanding of the political, social and economic drivers used to inform the sales approach

+ Uncompromising in bringing the customer voice for the sector to the heart of decision making, using intelligence from the customer base and combining this with the latest research and trends

+ Leverages cross-sector relationships across the sub-region to enhance customer engagement and mobility within the operating model


Sales Capability


+ Uses sales reporting, analytics and commercial insights to drive continual improvement for the best KPI outcomes

+ Accountable for driving subject matter expertise amongst the account management and business development colleagues, creates an environment in which sales professionals can be brilliant

+ Responsible for timely and effective coaching and mentoring

+ Accountable for building a culture of continuous learning and development across the team


Sales Governance


+ Accountable for assuring compliance with sales processes and our legal and competition requirements within the team e.g. salesforce data management, pipeline management, Winning New Business

+ Adheres to governance requirements of sales pay plan and sales incentives

+ Accountable for assuring compliance requirements of the team e.g. Mandatory Training, Expenses and Gifts and Hospitality policies


You'll have the following skills & experience


+ People leadership skills commensurate with an sales management role responsible for motivating a sales team

+ Strong interpersonal skills working with customers and wider BT teams

+ Coaching individuals in pursuit of sales excellence

+ Takes action based on analysis of trends including changing customer demand or opportunities to enhance sales performance

+ Consulting skills with the ability to position BT in a commercially attractive and competitive position

+ Owns customer problems across BT to drive solutions

+ Understands the strategies and market dynamics affecting Telco's and customer buying decisions (e.g. what are the future impacts of Cloud, IoT , AI etc.) and translate into how should we position BT in these areas

+ Remains current on emerging technology, market conditions, industry standards, government regulations, and other factors affecting business operations and incorporates relevant innovation into customer conversations

+ The ability to communicate technical subject matter to non-technical individuals in sales situations

+ Ability to deal with challenging customer predicaments and high profile customer opportunities through escalation and senior stakeholder engagement


Experience you would be expected to have: -


+ Sales management experience in Telco or Technology sectors with proven ability to build sales teams.

+ Ability to lead, influence, develop, drive and motivate at an operational and tactical level

+ Ability to deliver on business objectives and stretching sales targets, improving results through performance management and coaching creating an operating environment where people want to achieve outstanding results and are highly engaged.

+ Ability to use insight to make strategic and agile operational decisions enabling the team to win, develop and retain profitable business.

+ Experience of driving virtual teams to deliver necessary business results


Benefits


At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:


+ Competitive salary and on-target bonus plan

+ World-class training and development opportunities

+ 25 days’ annual leave (not including bank holidays)

+ Discounted broadband, mobile and TV packages

+ Car allowance (dependent on your role)

+ Share option and pension scheme programmes

+ Automatic enrolment into our ‘Sales as Profession’ community

+ Flexible benefits to fit around you


About BT


BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.


We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.


So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT (https://www.btplc.com/careers)


How to Apply


It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!


#LI-DK1


#LI-DK1


Job: _Account management_


Title: _Head of Sales, Public Sector (Strategic)_


Location: _GBR %26 Ireland-GBR-West Midlands-Birmingham_


Requisition ID: _150605_


Other Locations: _UK %26 Ireland-United Kingdom-Lincolnshire, UK %26 Ireland-United Kingdom-Nottinghamshire_
Source: BT