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2575 Jobs Found 

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Director of Stores, (International)

Peloton

London, England, United Kingdom, ENG
1 day ago
London, England, United Kingdom, ENG
1 day ago

THE ROLE

Peloton is seeking a new addition to our International Retail leadership team! The Director of Stores will partner the Sr. Director of Service & Experience and the Director of Operations in designing sales and operational programs that enable, review and measure service and sales excellence across retail stores. This individual will execute Peloton strategy as part of the retail & sales leadership team. They will lead store teams across multiple International markets driving the Peloton service and experience model ensuring consistent execution of the Peloton retail standard. The Director of Stores will drive executional excellence that results in sustainable sales and profitable growth.

RESPONSIBILITIES 

  • Execute the retail stores offense bringing the country and city offense to life.
  • Ensure operational excellence in stores to drive growth and deliver a premium consumer experience through a Clear focus on service and operational excellence.
  • Manages the geographies and stores p&l and drives key kpi’s and revenue targets
  • Contributes to sales and opex budgeting process to achieve financial targets.
  • Accountable for store teams contribution and engagement with business strategy and goals.
  • Connect and influence x-functionally to deliver a locally relevant consumer and team mate experience.
  • Ensure operational excellence is a key focus in store, to include all aspects of front and back of house including finance products and services.
  • Informs and influences global and local country teams supporting alignment with overall business strategy. 
  • Ensures agreed KPI’s are in place and reporting enables the monitoring and control of store performance.
  • Catalyst for personal and team development. promoting succession planning and investment in people.

QUALIFICATIONS 

  • Strategic, elevated communication skills 
  • Business/financial planning experience
  • Knowledge of visual merchandising
  • 8+ years in Retail operations
  • Team leadership and talent development to deliver results and influence others 
  • Strong knowledge of local and national market and consumer business trends
  • Ability to cascade key strategies, reduce complexity/be resilient

ABOUT PELOTON 

Peloton is the largest interactive fitness platform in the world with a loyal community of more than 2.6 million Members. The company pioneered connected, technology-enabled fitness, and the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, and media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, and world-class streaming digital fitness and wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, and Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Fire TV, Roku, Chromecast and Android TV. Founded in 2012 and headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada and Germany. For more information, visit www.onepeloton.com.

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Retail Operations Director, International

Peloton

London, England, United Kingdom, ENG
1 day ago
London, England, United Kingdom, ENG
1 day ago

THE ROLE 

Peloton is seeking a new addition to our International Retail leadership team. The International Retail Operations D partners with the Sr. Director of Service & Experience, the Director of Stores and Global Operations in designing operational programs and training that enable, review and measure operational excellence across retail stores. 

This individual will execute Peloton strategy as part of the retail & sales leadership team. They will serve as a key voice in the development of the Peloton service and experience model. They will lead Retail Operations teams in driving operational excellence across all territories and countries localising the peloton retail standard where needed. The Retail Ops Director will create a culture of ‘right first time and on time’ to support sustainable and profitable growth. 

RESPONSIBILITIES 

  • Partners with global ops and the global security ops (gso) to create the playbook standard for operational excellence in retail stores.
  • Defines, measures and reviews kpi’s to support the ongoing review and improvement of store operating standards
  • Key partner in opex management relating to workforce management and budget creation
  • Ensure operational capability in stores to drive growth and deliver a premium consumer experience through a clear focus on service and operational excellence.
  • Help shape & support the peloton service & experience model for the benefit of consumers and store teams
  • Create operational efficiency through simplified store processes that give guardrails for execution and room for creativity
  • Implement store labour planning that delivers optimal levels of rest and recovery to our teams enhancing productivity, service and experience for the benefit of consumers and store teams
  • From a communications perspective tell the stories that matter, embed our teams in peloton culture and inspire them by telling their stories, celebrating their wins and recognising contribution at all levels. 
  • Oversee projectmanagement of store openings, closures, refits and remodel projects on behalf of retail
  • Create and provide ongoingsupport to a safe and secure store environment protecting consumers, store teams, profit and the peloton brand.
  • Contributes to sales and opex budgeting process to achieve financial targets.
  • Lead on the development of best in class training & tools to support service and operational capability

QUALIFICATIONS

  • Strategic communication
  • Financial and labour planning
  • 8+ years of Retail operations and team leadership - delivering results and influencing others
  • Training and talent developer
  • Strong knowledge of local and international markets and consumer business trends
  • Cascade key strategies 
  • Reduce complexity/be resilient

ABOUT PELOTON 

Peloton is the largest interactive fitness platform in the world with a loyal community of more than 2.6 million Members. The company pioneered connected, technology-enabled fitness, and the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, and media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, and world-class streaming digital fitness and wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, and Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Fire TV, Roku, Chromecast and Android TV. Founded in 2012 and headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada and Germany. For more information, visit www.onepeloton.com.

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Retail Supply Chain Analyst (Maternity Cover)

Estee Lauder

London
14 days ago
London
14 days ago
Retail Supply Chain Analyst (Maternity Cover) ( Job Number: 211236 )
Brand : Estée Lauder Companies
Job : Distribution/ Warehouse/ Logistics - Supply Chain
Primary Location : Europe, Middle East, Africa-GB-ENG-London
Fitzroy Place
Schedule : Full-time
Shift : 1st (Day) Shift
Job Type : Standard
Description

Role Objective

This exciting and dynamic retailer-facing role manages the supply chain relationship and drive improvements through data analytics with key retailers across all Estee Lauder Companies brands. Based in UK Sales Marketing office in central London, the role is responsible for, but not limited to, managing Retail Supply coordinators ,delivering outstanding service, optimising instore availability, managing new launch, owning Retailers KPIs and scorecards and event execution and identifying and implementing supply chain efficiencies. Retail Supply Chain Analyst is responsible for the end to end supply chain improvement for the key retailers and enabling various analytics for the Retail Supply Chain team. This is a great opportunity to play a key part in the effective planning and execution of delivery products to our consumers in collaboration with external retailers and internal Brand and Supply Chain teams via the Integrated Planning Process (IBP).

Scope

Deliver value driven retailers data analytics to drive supply chain improvements, Customer collaboration, aligned KPIs including retailer In-Stock and On-Shelf Availability, On-Time In-Full (OTIF), Forecast Accuracy, and New Product and Event Execution across all ELC categories and brands. Work closely with Brand and Commercial teams, Demand Planning, Supply Planning, B2B Order Management, Event Management as well as other Supply Chain teams.

Key Responsibilities

Manage Retail Supply chain coordinators/ Scorecards KPIs:

  • Manage capability levels and support for two coordinators who manages number of key retailers in the UK. Ensure Team’s operate with discipline and monitor the KPI scorecard for all the Retailers.
  • Ownership and management of scorecards and joint KPI reporting
  • Effectively manage projects with strong organisational and communication skills, high capacity to multitask and handle tight deadlines daily.
  • Responsible for end to end Supply chain improvements.

Service pillar ownership and Operations Management:

  • Perform weekly in-depth analysis of joint supply chain metrics.
  • Run the BI report and root cause the misses and drive action plans by identifying opportunities and develop solutions to optimise supply chain performance.

Analytics and Reporting:

  • Analyse Retailers performance and report to the business.
  • Regular review and analyse Retailers ordering profile and recommend improvements
  • Ownership and management of shipments trackers -weekly, monthly to ensure priorities are met based on the given strategies. Analytical mindset to resolve problems.
  • Use analytics to help automate and simplify supply chain processes.
  • Use various analytical tool to root cause and set plans for improvements
  • Own Retail supply chain processes and standards -maintain SOPs and one pagers for the departments.
  • Monthly scorecard reviews with all the key retailers- Drive actions and set improvements plans .
  • Analyse ordering and shipping patterns, business intelligent and report Retailers segmentation model based on priorities.
  • Ensure Giftset Coffrets programme executed with excellence and learnings shared with key stakeholders.
  • Drive simplification and automation through strong data driven analytics
  • Maintain and create various Power BI reports for the team
  • Continuous improvement program to ensure processes are more efficient or adapted to new business need.

Manage Key Retailers (RSC primary contact)

  • Manage operation of key Retailers end to end supply chain and single point of contact for day to day business
  • Drive supply chain improvements through high end collaboration
  • Own joint KPIs and Scorecard reviews with key stake holders

New Product Launch Execution / Promotion management

  • Responsible for Right First Time execution of all initiatives across all key Retailers
  • Report monthly analysis to identify root causes for the misses and drive actions for improvements.
  • Drive Process improvements and set standards.

Collaboration :

  • Work pro-actively with all External Retailers and communicate effectively with all the key contacts.
  • Establish high end collaboration with Brands , Events team, demand planners and supply planners.
  • Facilitate correct decision making aligned to core business goals through proactive communication, escalation and issue resolution

Joint Value Creation / Cost to Serve model

  • Supply chain mapping for all the key Retailers , eliminate losses within supply chain
  • Drive cost to serve model for relevant Retailers- Identity opportunities to improve processes including cost to serve and returns management. Work with key stakeholders to implement solutions.
  • Own key projects to improve supply chain improvements and thus drive sales and joint values to both parties.
  • Ownership and management of wholesale tracking, daily, weekly, monthly to ensure brand goals are met and exceeded.
Qualifications
  • Educated to degree level with minimum of 5 years’ experience in retail and/or FMCG in a Customer-facing role.
  • Proven record of Collaborative planning forecasting replenishment (CPFR) experience preferred.
  • A strategic mindset with demonstrated experience of team management required for this role
  • Proactive communicator who adopts Context, Action, Result (CAR) approach to problem solving.
  • Strong relationship builder comfortable working cross functionally.
  • Dynamic and agile who takes ownership and delivers in a performance culture.
  • Highly analytical – Use complex data to make fact-based decisions.
  • Working knowledge of SAP and other planning and replenishment systems desirable.
  • Experience working with sales and marketing teams with demonstrated high level of collaboration with internal and external partners.
  • Advanced Microsoft Excel and knowledge of Power BI preferred.
  • Knowledge of Supply chain mapping is an advantage.
  • Demonstrated knowledge of Customer (Retailer) fulfilment and order management
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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Account Director - Global Sales Retail

NCR

ENGLAND/UK VIRTUAL
9 days ago
ENGLAND/UK VIRTUAL
9 days ago
About NCR
NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Role Summary:
In this exciting role, you will be responsible for account and opportunity planning to maintain and grow accounts within your assigned territory. The main focus is to be developed profitable sales of NCR’s Retail portfolio into retail customers including our full solutions encompassing hardware and software, professional services and managed services. In addition to a sales target, your main performance metrics are to manage and develop your accounts ensuring the highest level of customer service and support to NCR’s Retail customers in the UK. This role requires strong relationship management, sales support and account development and management skills in order to achieve your targets and a high level of customer satisfaction.Key areas of responsibility:
+ Understand the retail industry (including competitor landscape) and articulate the business value of NCR’s Retails solution portfolio to our customers
+ Capturing and updating opportunities for the sales funnel. Manage the sales funnel opportunities from pipeline to closure.
+ Maintaining and building strong relationships with customers to increase customer satisfaction and account profitability
+ Matching customer business objectives with NCR self service solutions that deliver value to the end customers. Work to build a business case with the customer and internally
+ Developing strategic account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materials
+ Responsible for customer relationships ensuring that all customer requirements are identified and met driving volume and growth into these user accounts
+ Key liaison between the customer, sales support teams, the factory, product management and other internal resources
+ Responsible for any prospect opportunity within their assigned account base
+ Schedule and conduct regular customer meetings to discuss customer-specific issues, review performance and value, ongoing projects and rollouts, and to position new solutions
+ Continually fill the pipeline with qualified opportunities and execute winning sales campaigns to deliver quarter on quarter growth from those opportunities. Manage your opportunity funnel accordingly.
+ Obtain customer or industry information that assists in responding to customer's needs and requirements
+ Capitalizes on industry knowledge and customer contacts to uncover future business opportunities
+ Responds to competitive threats to maximize NCR’s customer retention rate
+ Understand the formal and informal decision-making process within each of the accounts and drive go regular cadence/governance accordingly.
Basic Qualifications:
+ Bachelor’s degree in Engineering, Business or Commerce (MBA preferred)
+ 5+ years of proven sales experience
+ Experience in the Retail industry
+ Experience in selling solutions – infrastructure & software applications are highly advantageous
+ Proven sales success in attaining quota objectives
+ Proven success in managing account relationships
+ Ability to develop senior level business relationships with customers.
+ Demonstrated performance and ability to sell value through a Consultative Selling approach
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO StatementIntegrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party AgenciesTo ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
We are NCR (https://www.ncr.com) . We power incredible experiences that make life easier. We're changing the way you bank, shop, eat and travel, enabling nearly 700 million transactions daily. How do we do it all? With iNCRedible people like you. A career here means embracing our culture and shared values (https://www.ncr.com/careers/life-at-ncr) , always seeking new adventures, and carving your own path. We've been around more than 130 years (https://www.ncr.com/company) and we're just getting started. Join us as we build the future of omnichannel experiences, and have fun doing it!
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Retail Innovation Manager - F&B - Wimbledon

Comapss

London, London
22 days ago
London, London
22 days ago

Retail Innovation Manager - F&B

Wimbledon

Up to £45,000 plus bonus depending on experience

Are you a perfectionist who thrives on ensuring the highest levels of satisfaction and experience for your guests ? Do you enjoy using your skills to create a thriving and successful working environment?  If this is you, we have the perfect position for you as the Retail Innovation Manager to join our team at the AELTC.

We currently have an exciting opportunity for a Retail innovation Manager to join our team at The AELTC. The Retail innovation Manager will be responsible for the management of our multiple high-volume food and beverage retail outlets during The Championships, including all support team facilities (Media, Client, Staff). The role has a particular emphasis on enhancing the retail food and beverage concepts, both for onsite and offsite consumption in order to provide exceptional value of experience for our guests.

This is one of the world’s iconic sporting locations serving as a private Members Club during 50 weeks of the year and then, for two weeks, hosting The Championships – the world’s premier grass court tennis tournament.

This is a fantastic opportunity for an inspirational and enthusiastic Retail Innovation Manager to make a name for themselves within the food service industry.

In return we offer support and development to grow within our business alongside a competitive salary

Retail Innovation Manager - F&B

Wimbledon

Up to £45,000 plus bonus depending on experience

Are you a perfectionist who thrives on ensuring the highest levels of satisfaction and experience for your guests ? Do you enjoy using your skills to create a thriving and successful working environment?  If this is you, we have the perfect position for you as the Retail Innovation Manager to join our team at the AELTC.

We currently have an exciting opportunity for a Retail innovation Manager to join our team at The AELTC. The Retail innovation Manager will be responsible for the management of our multiple high-volume food and beverage retail outlets during The Championships, including all support team facilities (Media, Client, Staff). The role has a particular emphasis on enhancing the retail food and beverage concepts, both for onsite and offsite consumption in order to provide exceptional value of experience for our guests.

This is one of the world’s iconic sporting locations serving as a private Members Club during 50 weeks of the year and then, for two weeks, hosting The Championships – the world’s premier grass court tennis tournament.

This is a fantastic opportunity for an inspirational and enthusiastic Retail Innovation Manager to make a name for themselves within the food service industry.

In return we offer support and development to grow within our business alongside a competitive salary

As the Retail Innovation Manager you will be responsible for the following areas:

  • Create a 5-year development & implementation plan for our retail F&B offer that is aligned to the AELTC 5 year catering strategy.
  • Research current and forecasted trends and concepts, to create offers and product ranges that are in line with market trends and can work both in single and multiple trading units across the estate.
  • Work with other departments to ensure offers align with company values and achieve maximum collaboration when launching them into the business
  • Ensure all retail spaces are resourced to achieve an exceptional guest journey whilst maintaining agreed labour budgets
  • Create an SOP for each offer to include the visual guides/displays, layouts, customer flow, floorplans, and tariffs
  • Ensure all managers and staff understand the expectations, are trained correctly and constantly deliver in line with the SOP
  • Commercially accountable for all aspects of the outlets, actively working with financial colleagues to deliver accurate and timely forecasts, budgets and P&L’s
  • Analysis of performance statistics to identify opportunities for growth and product development
  • Ensure that all units have a look and feel that fits with the offer and Wimbledon ethos.
  • Regular monitoring and development of each outlet to include ‘look and feel’, food quality and presentation, resourcing reviews, stock and hygiene checks.
  • Explore and actively develop/select product ranges that are wholly or partially comprised of home-grown/locally sourced ingredients
  • Lead on all development of the Wimbledon ‘at home’ range
  • Provide optimised solutions for operations that understand and address challenges around waste and sustainability (social & environmental)
  • The role will involve identifying and understanding the consumer and business needs and collaboratively leading/working with senior stakeholders in defining specific sector plans for retail & innovation, aligned to the 3-year sub-sector business plans. 
  • The role will be responsible for managing range, price, promotion and 3rd party partner added-value activity across these two core categories to maximise sustainable revenue and profit  and investment aligned to the Commercial pipeline.

 

  • Have a real passion for food and customer service along with bags of enthusiasm and recognising that customer engagement is key.
  • Food Innovation and development is essential along with being up to date with current and future retail food trends
  • Ability to communicate at all levels
  • Multi-site / outlet management essential
  • Senior management presence to engage with peers and functional specialists, so that all are focused on delivering a consistently great product.
  • Positive and passionate focus on food – a natural passion for food and hospitality
  • Experienced in leading the implementation of change programmes to deliver operational benefits.
  • Comfortable working within brand guidelines to deliver results
  • Experience in fast paced multiple food and retail outlets
  • Excellent communications skills – able to influence at all stakeholder levels
  • Experience of working with a varied client group
  • Previous P&L accountability and strong financial acumen
  • Demonstrates flexibility and agility
  • Entrepreneurial spirit
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Head Of Retail And eCommerce

NMPi

London
13 days ago
London
13 days ago

About You

  • You have a passion for digital marketing and retail and eCommerce
  • You have a track record of success in multi-channel, complex digital marketing solutions
  • You are organized, confident at C-suite level, and self-motivated

The Role

The Head of Retail and eCommerce will work across all three Incubeta brands. In this role you will work with the business to define and build cross-service solutions for the retail and ecommerce sectors, partner with our clients to build and communicate high-value holistic strategies, and ensure that our internal client and service teams work to a unified direction.

Outcomes for this role will include:

Growth and performance (conversion, retention and growth of clients in the retail and eCommerce sectors.

Awareness and perception - ensuring Incubeta is well-known for providing digital marketing services for retail and ecommerce, and clients and strategic partners know who we are, what we do and what makes us different

Industry Knowledge- Retail and ecommerce trends are widely understood across our business, you know our global services, as well as our clients inside out.

Proposition - Incubeta have a clear and appealing proposition for retail and ecommerce, and opportunities for new service lines are identified and suggested

You’ll work closely with and report into the Director Of Strategy with relationships across NMPi, Joystick and DQ&A.

About Us

  • Incubeta UK are an award winning digital marketing group with over fifteen years of experience.
  • We are a global business based in Old Street, London, with two US offices and locations all over the world.

Package

Incubeta pay industry benchmarked salaries. Salary is reviewed on a regular basis and can increase as you progress along your career path. We also offer additional performance related bonus, so we can be found above the industry benchmark on pay alone.

In addition to this we offer a credit-based benefits package which allows you to choose from benefits including health care, additional pension, gym membership and more.

What Do You Do Next?

We’re hiring right now, so hit the Apply button this minute!!

You’ll answer some questions that are related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

If you are shortlisted, we’ll invite you to the next step, which includes two or three interviews. Also, we love giving feedback, so at the end of the application process, we'll show you how well you performed on skills that we test throughout the application process.

We are an equal opportunities employer

We are dedicated to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.


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Business Development Manager - Travel/Financial Services/Retail

Trust Payments

London, London
Today
London, London
Today

Trust Payments have an exciting opportunity for a Business Development Manager - Travel/Financial Services/Retail to join their team based in London.


Job Title: Business Development Manager - Travel/Financial Services/Retail


Location: London


Salary: Competitive + Benefits


Whilst most of Trust Payments are working from home at present due to local guidelines, our Covid secure offices have still been open for people that can't work from home. We've hired and onboarded more than 70 people virtually since the pandemic started and have grown significantly as a business. Our plan is to exceed that in 2021 and a further 100+ people across our many locations.


We've adapted our ways of working to ensure that new starters that join feel part of one big virtual team. From regular town halls, to coffee mornings and dedicated mental health days, we want to ensure we put the needs of our employees first, during such difficult times. Feedback from our new hires has been really positive, they love our onboarding programme and how much it make them feel integrated into Trust from the start.


Business Development Manager - Travel/Financial Services/Retail - The Role:


This role is a new business role. We are looking for a Business Development Manager - Travel/Financial Services/Retail with a proven payments sales background, who will proactively seek prospective merchants and partners, selling the products and services of Trust Payments omnichannel commerce solutions.


The Business Development Manager will be responsible for boarding new clients and partners with a core focus on generating processing volume, revenue and margin.


Our company has offices across the UK, Malta and the USA. This role is for UK and European sales.


Business Development Manager - Travel/Financial Services/Retail - Key Responsibilities:


- Seek new business prospects proactively with a view to selling in the benefits of Trust Payments mix of products and services


- Contacting prospects through multiple channels to maximise customer engagement


- Spot cross and up-sell opportunities, which can add value to customers and revenue for Trust Payments


- Negotiate commercial and contractual terms


- Ongoing maintenance of the CRM system for accurate reporting, forecasting and pipeline management


- Represent TRU//ST Payments at trade events where required


- Complete full sales cycle with merchants, until ready to hand client to our Account Management team for day to day handling


- Complete full sales cycle with partners and continue to grow their portfolio of introduced merchants


- Travel to meetings with prospect clients and partners, within


guidelines


Business Development Manager - Travel/Financial Services/Retail - You:


- Proven track record in new business sales


- Proven track record selling into travel, financial services or retail space


- Knowledge of the payments industry


- Experience with card present and card not present solutions


- Hunger for exceeding targets and success driven


- Able to perform either independently or as part of a team


- Attention to detail, and able to intelligently present a solution to client needs


To submit your CV for this exciting Business Development Manager - Travel/Financial Services/Retail opportunity, please click 'Apply' now.

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Head Of Retail And eCommerce

NMPi

London
14 days ago
London
14 days ago

About You

  • You have a passion for digital marketing and retail and eCommerce
  • You have a track record of success in multi-channel, complex digital marketing solutions
  • You are organized, confident at C-suite level, and self-motivated

The Role

The Head of Retail and eCommerce will work across all three Incubeta brands. In this role you will work with the business to define and build cross-service solutions for the retail and ecommerce sectors, partner with our clients to build and communicate high-value holistic strategies, and ensure that our internal client and service teams work to a unified direction.

Outcomes for this role will include:

Growth and performance (conversion, retention and growth of clients in the retail and eCommerce sectors.

Awareness and perception - ensuring Incubeta is well-known for providing digital marketing services for retail and ecommerce, and clients and strategic partners know who we are, what we do and what makes us different

Industry Knowledge- Retail and ecommerce trends are widely understood across our business, you know our global services, as well as our clients inside out.

Proposition - Incubeta have a clear and appealing proposition for retail and ecommerce, and opportunities for new service lines are identified and suggested

You’ll work closely with and report into the Director Of Strategy with relationships across NMPi, Joystick and DQ&A.

About Us

  • Incubeta UK are an award winning digital marketing group with over fifteen years of experience.
  • We are a global business based in Old Street, London, with two US offices and locations all over the world.

Package

Incubeta pay industry benchmarked salaries. Salary is reviewed on a regular basis and can increase as you progress along your career path. We also offer additional performance related bonus, so we can be found above the industry benchmark on pay alone.

In addition to this we offer a credit-based benefits package which allows you to choose from benefits including health care, additional pension, gym membership and more.

What Do You Do Next?

We’re hiring right now, so hit the Apply button this minute!!

You’ll answer some questions that are related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

If you are shortlisted, we’ll invite you to the next step, which includes two or three interviews. Also, we love giving feedback, so at the end of the application process, we'll show you how well you performed on skills that we test throughout the application process.

We are an equal opportunities employer

We are dedicated to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.


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Customer Success Manager, Retail

Zebra Technologies

London, UNAVAILABLE
8 days ago
London, UNAVAILABLE
8 days ago

Overview

At Zebra, we’re reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before.

 

Zebra Prescriptive Analytics (ZPA) is the latest addition to our Savanna retail platform, growing sales and margins, optimizing inventory, reducing expenses and more. This robust retail software solution analyzes data finding opportunities for improvement, sending plain-text prescriptive action directly to the right stakeholder in our retail customers business!

 

Build Today. Create Tomorrow.

 

Become a leader at a leading company.

 

Become a Zebra.

 

We have an exciting new opportunity for a Customer Success Manager, to join our ZPA business! As the primary post-sale relationship manager for a small number of high profile retail customers, you will work to ensure customer happiness and complete satisfaction with the benefits of the ZPA solution.

 

Demonstrating additional product features and occasionally recommending particular solutions to help the customer achieve specific business results.

 

The role also involves finding opportunities and closing additional revenue including upselling and cross-selling of related products and ensuring client renewal and retention results.

Responsibilities

  • Act as the voice of the customer and partner with them through the entire customer journey
  • Handle a list of customers on their post-sales customer journey. This includes kickoff, onboarding, adoption, renewals, and advocacy, meeting and exceeding important metrics.
  • Own the customer operation process from initial partnering to the ongoing delivery of value
  • Create and execute a project management plan.
  • Analyze and resolve issues with product adoption, calling out customer concerns and product needs, working with internal groups
  • Coordinate customer cadence calls, onsite visits (post Covid 19) and Web trainings amongst other events.

Qualifications

We are looking for an outstanding teammate and relationship builder with strong project management experience. Proven retail experience is essential in order to understand how customers use the ZPA solutions - this could be gained from the shop floor itself or from a service provider partnering with retailers. This role would suit someone with around 2 years + working experience and ideally with a Bachelor's degree.

 

Ability to learn quickly and think analytically is important, along with good problem solving skills and the ability to collaborate - pulling in the right people to get the job done for the customer.

 

Our customers can have very different use cases and needs, so the ability to prioritize multiple different tasks whilst staying organised is crucial to your overall success. Some technical knowledge of retail technology or related solutions would be an advantage.

 

Why Zebra?

 

We offer competitive fixed salary and performance linked bonus as well as a range of corporate benefits which support the lifestyle, professional development, health and learning of our people.

 

Zebra’s culture is encouraging and collaborative where employees are encouraged to learn and grow together. This is a phenomenal time to join us – we are excited to hear from you. We are committed to offering equal opportunities and an inclusive & diverse working environment. Therefore we encourage applicants from all sections of the community

Equal Opportunities:

We are committed to offering equal opportunities, and we are proud to be an inclusive & diverse working environment.

 

 

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Digital Business Analyst, Prestigious British Retail Brand

Salt

London, London
2 days ago
London, London
2 days ago

Digital Business Analyst, Prestigious British Retail Brand
This will give you a chance to work with one of UK's most loved Retail companies and one of the most prestigious. Something of true British heritage let's say
The successful candidate will be a doer, with bags of energy & enthusiasm and someone who is resourceful and resilient when confronted with obstacles. A genuine solution-orientated individual - that also knows how to have fun.
Reporting to the Head of Ecommerce Technology, you will the Digital Business Analyst focusing on the front-end customer experience of this responsive website making it as seamless and attractive as possible. You will be the key person to take responsibility for the requirements of our customers' online experience as well as requirements involving our content management system.
As the business analyst you will have the full support of your teams which will include UX and Analytics whilst working closely with Trade, Product, Content, Design and Development teams.
Responsibilities
  • Demonstrate a track record of requirements gathering and defining, delivering analysis and designing solutions
  • Be skilled in communicating with both developers and business users the design and impact of the changes to the customer as well as internal teams
  • Demonstrate experience of understanding UX, customer experience and how content management systems support and enable the execution of this
  • Experience of Ecommerce systems and teams

Ideal experience BUT not essential
  • Knowledge on which flavor of Agile to use and when to use it
  • Experience in cross-device product development
  • Experience within Retail ecommerce environment would be a huge benefit but not essential, you may simply come from a high transactional/traffic website

This is a highly successful and progressive organisation which offers good career progression. The successful candidate's will receive a salary between £40,000 - £50,000 + Benefits
Keywords: Retail, Ecommerce, Business Analyst, development, Digital, Web, Media, Ecommerce, Scrum, Agile, Digital, Testing, e-commerce, ecommerce, training, Online Training, Web applications, developers, Jira, software development, Kanban, XP, Retailer, UX, Wireframe,
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Posted

1 day ago

Description

THE ROLE

Peloton is seeking a new addition to our International Retail leadership team! The Director of Stores will partner the Sr. Director of Service & Experience and the Director of Operations in designing sales and operational programs that enable, review and measure service and sales excellence across retail stores. This individual will execute Peloton strategy as part of the retail & sales leadership team. They will lead store teams across multiple International markets driving the Peloton service and experience model ensuring consistent execution of the Peloton retail standard. The Director of Stores will drive executional excellence that results in sustainable sales and profitable growth.

RESPONSIBILITIES 

  • Execute the retail stores offense bringing the country and city offense to life.
  • Ensure operational excellence in stores to drive growth and deliver a premium consumer experience through a Clear focus on service and operational excellence.
  • Manages the geographies and stores p&l and drives key kpi’s and revenue targets
  • Contributes to sales and opex budgeting process to achieve financial targets.
  • Accountable for store teams contribution and engagement with business strategy and goals.
  • Connect and influence x-functionally to deliver a locally relevant consumer and team mate experience.
  • Ensure operational excellence is a key focus in store, to include all aspects of front and back of house including finance products and services.
  • Informs and influences global and local country teams supporting alignment with overall business strategy. 
  • Ensures agreed KPI’s are in place and reporting enables the monitoring and control of store performance.
  • Catalyst for personal and team development. promoting succession planning and investment in people.

QUALIFICATIONS 

  • Strategic, elevated communication skills 
  • Business/financial planning experience
  • Knowledge of visual merchandising
  • 8+ years in Retail operations
  • Team leadership and talent development to deliver results and influence others 
  • Strong knowledge of local and national market and consumer business trends
  • Ability to cascade key strategies, reduce complexity/be resilient

ABOUT PELOTON 

Peloton is the largest interactive fitness platform in the world with a loyal community of more than 2.6 million Members. The company pioneered connected, technology-enabled fitness, and the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, and media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, and world-class streaming digital fitness and wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, and Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Fire TV, Roku, Chromecast and Android TV. Founded in 2012 and headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada and Germany. For more information, visit www.onepeloton.com.

Source: Peloton