Our mission is to be the world’s favourite place to buy cloud products. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

We're looking for our first UK lead on internal IT to set the "in-country" standard for IT support that will underpin the growth of Pax8 in the UK and beyond.

Role Info:

IT Systems Administrator
Farnborough
£40,000 – £45,000
Plus Extensive Benefits & Perks Package

The IT Systems Administrator Role:

You'll be operating at the heart of our newly combined entities – Wirehive and Pax8, working on prem from our amazing offices in Farnborough and also providing proactive, engaging and people centric support to our site in Bristol acting as the internal IT bridgehead between Denver, USA and the UK.

We are Pax8 where our employee experience meets customer experience – and where technology is the enabler for everyone – so if you like to set IT Service standards that delight people, come and be "work happy" with us and lead the UK IT Ops function to infinity and beyond!

Tech Day to Day in this role includes:

+ Ensuring security through access controls, backups, and firewalls
+ Upgrading systems with new releases and models
+ Developing expertise to train staff on new technologies
+ Building and maintaining internal tools as well as evaluating new tools with documentation, checklists, guides, etc.
+ Installing and configuring software and hardware
+ Troubleshooting issues and outages
+ Managing network devices and technology tools
+ Setting up accounts and workstations

But we also want all your good human stuff – someone who is "service happy" with great mental processes and a healthy discipline around documentation and checklists so other people can follow your thinking. You'll enjoy autonomy when your US counterparts are offline and you'll carry the same DNA as the rest of our US & UK IT team with a willingness to learn.

You'll be ideal for us if you:

+ Enjoy helping humans and have an authentic service centric mindset
+ Already tinker in your home-lab where you love to build, learn and study
+ Have a thorough understanding of Azure AD, O365 and Exchange Online Administration Basics
+ Ability to administer Anti-SPAM systems, Anti-Phishing, and Endpoint Protection systems
+ Understanding of ITSM Framework
+ Have ServiceNow and JavaScript experience
+ Proven experience as a System Administrator, Network Administrator, or similar role
+ Experience with databases, networks (LAN, WAN), patch management, Cloud Software, Imaging, Windows 10, Linux, DNS, O365 ,and other tools
+ Can create automation scripts with PowerShell and other scripting tools
+ Are resourceful, with problem-solving aptitude and a can-do attitude
+ You communicate easily with technical & non technical people – online or in-person
+ B.S./B.A. degree in Information Technology, Computer Science, or a related field; or equivalent work experience
+ Professional certifications in Microsoft Cloud, Cisco, or other related credentials preferred

We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points! We believe in cultivating an environment where there are a diversity of perspectives.

Salary & Benefits:

+ Family friendly hours
+ Annual Base Salary £40-£45,000
+ 25 days holiday plus bank holidays
+ In office, remote and flexible working with core hours of 10-4pm
+ Time for training and personal development
+ Tech set up to support great home and in-office working
+ Private healthcare with dental
+ Free eye tests
+ Life Assurance
+ Income Protection
+ Workplace pension scheme
+ Regular?company and team socials

In-Office Environment – When we're free of Covid!

+ Amazing Offices with natural light
+ Dedicated desk with laptop dock and two monitors
+ Free on-site Parking
+ Shuttle bus from Main station
+ Access to on-site gym
+ On-site shower
+ Barista grade coffee machine
+ Access to subsidised canteen
+ Fully stocked drinks fridge

What’s in it for you?

There’s plenty of scope for a talented individual to progress quickly in this opportunity or to other internal options as we grow and expand. We have our very own internal academy for personal development plus access to extensive "born in the cloud" mentors available for your growth. In our business we have self-grown "octo" people accustomed to hands-on hardware asset trading right the way through to programmers working on everyday O365 & Vmware functions to space data and blockchain initiatives. With 39% mobility within our organisation we’ll provide the opportunity stretch and projects to help you thrive and see exactly what you need to achieve to get to the next level. You might even get to exchange work location one day with your colleagues in the USA but even if you can't travel right now we guarantee you'll still have fun!

Interested? Apply here for a fast-track path to the Hiring Manager

Your Experience / Background / Previous Roles May Include:
IT Systems Engineer, Cloud Systems Engineer, Cloud Infrastructure Engineer, System Administrator, Network Administrator.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

• Maintenance of Sub-Contract database including all equipment under contract with 3^rd parties
• Constant review of "external engineer ' to ensure the date given to Customers for visits is achieved/updated as per predetermined SLA
• Negotiation with Sub-Contractors to obtain quotes and service client requirements within SLA
• Raising Purchase Orders daily at agreed correct prices
• Booking in of Purchase Orders (after obtaining completion of work sign-off)
• Establishing and administering supplier related contracts and agreements including monthly contract invoicing and contractual changes
• Liaison with Sub-Contractors, Customer Services/other internal teams on progress and resolution of each Service Order Job
• Provide information and resolution to invoice queries from the Finance team and or with Sub-Contractors/Suppliers
• Focus on decreasing costs and while achieving continual service improvement

• To support the development and implementation of best procurement/business practices
• Work closely with all internal teams to achieve total customer satisfaction
• Supporting the operational team with administrative duties and tasks when required

• Demonstrate previous experience of Sub-Contractor liaison preferably in an IT environment.
• Prior Purchasing and or Supplier experience is essential
• Analytical/Logistical experience is also essential
• Experience of Customer/Supplier telephone liaison and written communication
• Intermediate/Advanced MS Office skills
• Excellent communication skills at all levels of the business

• Thorough, demonstrates attention to detail
• Able to work on own initiative with minimum supervision
• Organised and able to identify and prioritise work
• Good documentation skills
• Team player
• Must appreciate importance of standards
• Methodical worker
• Logical Thinker

Business Unit:

Cubic Transportation Systems

Company Details:

Job Details:

Job Summary:

The Security Architect is responsible for supporting multiple projects and programmes by defining and championing information security solutions. The role will work closely with systems and project engineers, developers, internal / external business stakeholders and project managers within various departments to assess risk and deliver pragmatic, flexible and sustainable security that includes people, process and technology.

Essential Job Duties and Responsibilities:

• Provide information security technical consultancy to the business. Champion best practices for architecture and design principles for the use of existing and new information security technologies across internal and customer systems
• Conduct security business impact analysis and audit for new and existing business applications or IT infrastructure. Provide advice and guidance on the application and operation of physical, procedural and technical security controls (e.g. the key controls in ISO27001 and/or PCI-DSS).
• Assist the Systems Engineering teams in the design and development of bespoke customer solutions, ensuring solutions fit into the standard set of products the business offers and that they are supportable and clearly documented.
• Ensure that technical standards for information security fit policy requirements and are maintained, communicated and implemented.
• Assist engineering and business development teams to clarify customer security requirements and develop security responses for customer bids.
• Assist development of processes and systems to enable effective security engineering within projects.
• Participate in design review boards within engineering development processes.
• Delivery of security support processes to customer services staff, including internal training and documentation as appropriate to support project transition.
• Some manual handling may occasionally be required
• May be required to work on other Cubic sites and datacentres
• Comply with Cubic’s values and adherence to all company policy and procedures.  Comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.
• In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.

Minimum Job Requirements:

Skills knowledge and experience:

Essential:

• Solid exposure of taking a leading role in the establishment and implementation of security architecture, policies and procedures.
• Experience of secure development lifecycles (SDL)
• Good understanding of enterprise-scale security management process and infrastructure
• Exposure to current information security standards and regulations such as PCI-DSS, ISO 27001, SOX, UK DPA
• Exposure to enterprise IT infrastructure and tools (e.g. Microsoft, Cisco, Sun, Oracle)

Desirable:

• Experience of transactional revenue systems, embedded systems, smartcards, mobile payment systems
• Knowledge of cryptographic services
• Knowledge of wider security, audit, risk and compliance standards e.g. PCI-P2PE, PCI-POI-PTS, ISO 22301, ISO27005, ISO31000, NIST, GDPR
• Understanding of security within agile/ DevOps and waterfall project methods, product development
• Experience of application security testing tools, e.g. SonarQube
• In depth understanding of information security control tools, e.g. ArcSight, Qualys, Splunk, Trend Micro DeepSecurity, Imperva, Tenable Nessus, TripWire, Cisco IPS, McAfee, IBM Guardium, Centrify, Barracuda
• Experience of quality management systems and external audit standards e.g. ISO 9001, ISAE3402

Education and qualifications

Essential:

• Degree or equivalent and/or equivalent level of experience in relevant subject
• Certification as an Information Security professional (e.g. IISP/CISA/CISM/CISSP/ ISA)
• Current driving license

Desirable:

• Security and IT vendors’ certifications
• ITIL v3/ Prince2 foundation level/ TOGAF
• CREST-registered penetration tester and/or security architect

Personal Qualities

• Must be able to work effectively and uphold professional standards and confidentiality with Cubic internal and external customers as well as staff at all levels of the organisation
• Self-motivated
• Able to work on own initiative, unsupervised
• Attention to detail and adherence to procedures
• Strong customer service skills
• Strong verbal and written communications skills
• Ability to learn on the job

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements.  Duties, responsibilities and requirements may change over time and according to business need.

Worker Type:

Contingent Worker

We're looking for our first UK lead on internal IT to set the "in-country" standard for IT support that will underpin the growth of Pax8 in the UK and beyond.

You'll be operating at the heart of our newly combined entities - Wirehive and Pax8, working on prem from our amazing offices in Farnborough and also providing proactive, engaging and people centric support to our site in Bristol acting as the internal IT bridgehead between Denver, USA and the UK.

We are Pax8 where our employee experience meets customer experience - and where technology is the enabler for everyone - so if you like to set IT Service standards that delight people, come and be "work happy" with us and lead the UK IT Ops function to infinity and beyond!

Tech Day to Day in this role includes: 

• Ensuring security through access controls, backups, and firewalls
• Upgrading systems with new releases and models
• Developing expertise to train staff on new technologies
• Building and maintaining internal tools as well as evaluating new tools with documentation, checklists, guides, etc.
• Installing and configuring software and hardware
• Troubleshooting issues and outages
• Managing network devices and technology tools
• Setting up accounts and workstations

But we also want all your good human stuff - someone who is "service happy" with great mental processes and a healthy discipline around documentation and checklists so other people can follow your thinking. You'll enjoy autonomy when your US counterparts are offline and you'll carry the same DNA as the rest of our US & UK IT team with a willingness to learn.

Requirements:

You'll be ideal for us if you:

• Enjoy helping humans and have an authentic service centric mindset
• Already tinker in your home-lab where you love to build, learn and study
• Have a thorough understanding of Azure AD, O365 and Exchange Online Administration Basics
• Ability to administer Anti-SPAM systems, Anti-Phishing, and Endpoint Protection systems
• Understanding of ITSM Framework
• Have ServiceNow and JavaScript experience
• Proven experience as a System Administrator, Network Administrator, or similar role
• Experience with databases, networks (LAN, WAN), patch management, Cloud Software, Imaging, Windows 10, Linux, DNS, O365 ,and other tools
• Can create automation scripts with PowerShell and other scripting tools
• Are resourceful, with problem-solving aptitude and a can-do attitude
• You communicate easily with technical & non technical people - online or in-person
• B.S./B.A. degree in Information Technology, Computer Science, or a related field; or equivalent work experience
• Professional certifications in Microsoft Cloud, Cisco, or other related credentials preferred

We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points! We believe in cultivating an environment where there are a diversity of perspectives.

Salary & Benefits 

• Family friendly hours
• Annual Base Salary £40-£45,000
• 25 days holiday plus bank holidays 
• In office, remote and flexible working with core hours of 10-4pm 
• Time for training and personal development
• Tech set up to support great home and in-office working
• Private healthcare with dental  
• Free eye tests  
• Life Assurance 
• Income Protection
• Workplace pension scheme 
• Regular company and team socials 

In-Office Environment - When we're free of Covid!

• Amazing Offices with natural light 
• Dedicated desk with laptop dock and two monitors   
• Free on-site Parking 
• Shuttle bus from Main station 
• Access to on-site gym
• On-site shower 
• Barista grade coffee machine 
• Access to subsidised canteen 
• Fully stocked drinks fridge 

If you struggle to get “time out” we’re happy to accommodate early/late conversations and interview times.

What’s in it for you? 

There’s plenty of scope for a talented individual to progress quickly in this opportunity or to other internal options as we grow and expand. We have our very own internal academy for personal development plus access to extensive "born in the cloud" mentors available for your growth. In our business we have self-grown "octo" people accustomed to hands-on hardware asset trading right the way through to programmers working on everday O365 & Vmware functions to space data and blockchain initiatives. With 39% mobility within our organisation we’ll provide the opportunity stretch and projects to help you thrive and see exactly what you need to achieve to get to the next level.   You might even get to exchange work location one day with your colleagues in the USA but even if you can't travel right now we guarantee you'll still have fun!

Why Pax8?

Our mission is to be the world’s favourite place to buy cloud products. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. 

Equal Opportunities  

Pax8 and Wirehive are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the UK. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with GDPR best practices and processed only in accordance with our recruiting processes.