Senior Project Manager - Quantitative Consumer Brand Research
Location – Southwark, London
At Hall & Partners we believe recruiting a diverse workforce serves to build the strongest teams, helping us to deliver representative, impactful insights to shape brands. We take diversity and inclusion very seriously and now blind all CV’s (removing name and education) before ‘hiring manager review’. Therefore, if you wish to submit a skills-based CV or cover letter, please do – all applications will be considered equally.
Who we are
Hall & Partners is a strategic brand consultancy, powered by data and insight. We work with some of the world’s biggest brands turning data and research into actionable insight for over 25 years.
We help brands build relationships that matter.
We help shape brands through disciplined strategic thinking. This then acts as a driving force to extract hidden insights from further research investigation and data analytics.
We have an exciting opportunity for a Quantitative Senior Project Manager to join our business.
The role of Quantitative Senior Project Manager is to cost and oversee the set up and management of major and substantial research projects to ensure successful completion within best practices.
This will require working closely with the research team, clients, field partners and other external supplier-partners. The role operates in a matrix structure and in addition to reporting to a Project Director you would also have a dotted line into the research team you are working with. You will also be expected to contribute to company operations processes; providing proactive ideas and plans about improving the efficiency of the project management function and working on projects and supporting operational steering groups.
The role will give you broad exposure and visibility within the company and will require you to have contacts with all research and administrative staff to ensure the success of the initiatives you manage.
We are looking for proactive, positive solutions orientated people who have a determination to drive growth and deliver change. As part our transformation strategy we are in the process of building on our changing supplier relationships and developing end-to-end automation from scripting to visualisation. The role will require an ability to embrace and drive this change within the business.
Working in a fast-paced environment the role requires someone who is adaptable and able to prioritise. We are open to a variety of professional backgrounds and need someone who can deliver across a broad spectrum of projects.
Act as an expert to support researchers and other project management team members for methodology and sampling in markets
Act as an escalation point and be seen by the wider business as an expert in their field
Ability to deal with senior stakeholders and have visibility across the team via leading on initiatives, presenting at team meetings, driving efficiencies
Provide costs for new business proposals or existing projects
Ownership and responsibility for project set up and management and assist in the planning of transition of projects to the CMix platform and undertaking their actual transition
Identify opportunities throughout the project lifecycle for improvements and efficiencies. Share these with the teams and provide expertise and guidance as to how to be operationally efficient
Maintain and update databases of recommended field partners and contribute to managing suppliers’ best practice
Be proactive and solutions focused, be able to use own initiative with limited guidance
Mentor and develop more junior members of staff
Drive the use of the H&P intranet as a means of increasing efficiency on projects
Add general value to the operations and research teams
Supporting the wider team with any training and implementing operational initiatives
Extensive experience in project management in a market research environment, including field set up and management, questionnaire design and change management, schedule management, data processing and charting automation
Experience or involvement in costing projects and budget management is a pre-requisite for this role
Be able to cover for Project Directors in the team during planned or unplanned absence
Excellent communication skills across all areas of the business and levels with an ability to influence others within areas of responsibility
Ability to manage multiple projects at a time while sticking to deadlines and achieving high quality of output
Excellent organisation skills, attention to detail and project and time management
Familiar with multiple types of studies, including continuous tracking, pre testing, segmentation, creative development, etc.
Experienced working with a range of methodologies, particularly online but also face to face and telephone
Ability to champion methodological choices with clients and teammates and identify potential pitfalls in clients’ briefs/requests and question those
Previous experience implementing and driving best practice processes within an organisation
Significant experience of and comfort with managing fieldwork and DP suppliers
Ability to liaise professionally with clients, including taking a key role in status meetings, updating the client on fieldwork, timelines, deliverables, etc.
Has a presence in the office; looks for ways to interact with other teams and departments within H&P
Dedicated to quality, responsiveness with a focus on processes and efficiency
Team player, open-minded, communicational, proactive
Courageous. Proactive, gets involved and makes decisions when needed.
Creative. Demonstrates a love of people and brands, steps outside the ordinary to surprise and delight clients and teams. A problem solver thinks pragmatically to make the complex simple.
Curious. Shows a hunger to learn, innovating and experimenting at work. Embraces new ideas and ways of working.
Collaborative. Great at working within team environments and getting stuff done together. Actively participates in company initiatives.
Knowledge of blended research methods and able to work across a variety of different business areas and projects.
Shows a strong understanding of the evolving media and consumer landscape (e.g. digital channels), knowledgeable about how to use of various types of data to answer business questions.
Strong management skills. Able to lead and prioritise to deliver outstanding quality on time and coach team members to do so.
Strong communication skills.
Highly motivated and driven; with strong negotiation and stakeholder management skills.
Able to prioritise their own workload and flexible to changing team and client requests which will affect this prioritisation
Able to travel occasionally as the job requires.
What we offer you
We’ve been told that our culture is unique, it’s a difficult thing to put into words but it’s all about being challenging yet treating each other with respect. We are naturally curious, and we love to learn and discover new things.
We nurture opinions and really respect people who have a point of view and aren’t afraid to share their thinking. We work as teams and responsibilities sit with everyone in that team, whatever their job title. A can-do attitude goes a long way in our business and we don't tolerate egos!
We are passionate about helping our people to learn, stretch and grow. We want this to be a place where people feel challenged, as well as guided and supported.
We have a calendar packed with opportunities to attend interactive training sessions. From “OutsideIn” sessions with industry experts to “15 minutes of Fame” sessions with colleagues to share the amazing work we do, there are lots of ways to build your skills for the future.
We want our people to feel rewarded for the great work they do. Here are some of the benefits we offer:
Permanent health insurance
Salary sacrifice pension scheme
Group life insurance
25 days holiday plus bank holidays
Monthly financial planning clinic
Additional weeks holiday after 4 years continued service
Interest free season ticket loan
A bottle of champagne and a £50 gift voucher for each birthday
Eye test & £50 contribution to lenses
Cycle to work scheme
Paid Volunteer day
We believe the best teams are the ones that have the most diverse range of talent. We celebrate difference and believe that everyone has unique strengths to contribute. We uncover the personal strengths of everyone who works for us, recognising that we’re stronger when we work together.
We recognise the importance of a truly diverse workforce that reflects the world we live in, as we work together to close the ‘relationship gap’ between people and brands.
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief.