volunteer administration jobs

Near caterham, home counties
32Jobs Found

32 jobs found for volunteer administration jobs Near caterham, home counties

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Underwriting Assistant (Maternity Cover)

American International Group

London, London
5 days ago
London, London
5 days ago

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through
a diversified, multichannel distribution network.

AIG’s underwriters develop insurance solutions that address the exposures of companies and individuals, and embody AIG’s tradition of innovation, bringing to market ground breaking insurance solutions for our changing world. AIG’s underwriters help to find insurance solutions for risks from a range of areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients and High Net Worth individuals.

About the role

What you need to know:

  • Assist in underwriting of new and renewal business in accordance with underwriting guidelines, relevant underwriting authority and AIG principles.
  • Assist allocated underwriters with administration support. Tasks include inputting data for renewals, file maintenance, communicating with external Brokers to follow up submissions and closings, updating tracking IT systems, checking closings received from external Brokers and any other task required supporting the underwriters at renewal or midterm.
  • Prepare formal documentation in a timely and accurate manner in accordance with Profit Centre and corporate standards, and in line with compliance with regulatory standards.
  • Develop and improve office systems on an ongoing basis as directed.
  • Work with allocated underwriters to drive the use of underwriting platforms.
  • Assist senior members of the team with data analytics and portfolio management/analysis.
  • Assist in the implementation of business plans in accordance with company direction including technology and the digital delivery of products to the market.
  • Work closely with Underwriters to ensure the maintenance/development of solid working relationships with brokers to create business opportunities.
  • Proactively keep up to date with industry, business issues and trends.
  • Attend client/broker functions when required.
  • Ensure client service metrics as agreed by Profit Centre are adhered to.
  • Maintain accurate files, registers and records to contribute to management reporting and timely service and policy issuance.
  • Complete all delegated projects in the manner expected and requested by the Manager.
  • Full participation in local and regional training (underwriting and personal skills).
  • Be actively involved in the reverse migration of policy administration by working with Underwriters, Compliance and Claims in amending work instruction and developing standards to ensure quality processing and increase in process efficiency to reduce multi-touch processes.

What we’re looking for:

  • Excellent relationship management skills.
  • Demonstrates understanding of insurance principles
  • Able to navigate and switch between multiple proprietary, vendor, web-based and standard computer systems.
  • Microsoft Office Proficiency in Excel, Word and Power point
  • Learning Agility - Demonstrates a growth mind-set through an ability and willingness to learn from experiences and new situations.
  • Ability to anticipate client needs and act proactively.
  • Ability to identify problems and match appropriate solutions.
  • Demonstrate attention to detail to ensure accurate documentation is maintained.

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place.  And that begins with our employees. We’re proud to offer a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

Functional Area:

TH - Other

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd

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Finance and Operations Coordinator

Not For Profit People

London, London
3 days ago
London, London
£20k - £22k Per Year
3 days ago
£20k - £22k Per Year

Finance and Operations Coordinator

We are looking for an enthusiastic and organised individual to fulfil the role of Finance and Operations Coordinator, working to coordinate the organisation's financial, operations and procurement services. This is a great opportunity for someone starting a career in finance to gain valuable experience and develop as part of our finance team.

Position: Finance and Operations Coordinator

Location: This role is based mainly from home but with the possibility of working in our London office once a week.

Hours: 4 days or 28 hours per week

Salary: £20-22,000 per annum (FTE) or £16-17,600 pro rata (80%)

Contract: This is a part time maternity cover contract working 4 days or 28 hours per week, 80% of the full-time equivalent for a fixed term of thirteen (13) months.

Benefits: Up to 5% pension employer contribution, interest-free loan for season ticket or bicycle, 2 volunteer days per year.

Closing Date: 12pm 2nd March

Interviews: 3rd and 4th March

The Role

The Finance Coordinator is a key process driven role in the day-to-day finance function, supporting the Finance Manager to ensure accurate and timely payments to volunteers and suppliers as well as completeness and accuracy of accounting records. This role covers the volunteer expense and travel reimbursement processes and general finance tasks including the procurement of goods and services for the Operations department.

This post is required to work all day (7 working hours between 8 and 6) on Fridays but other hours may be worked flexibly. A range of innovative flexible working options are available that include flexible start and finish times and working from home.

About You

The Finance and Operations Coordinator will be a proactive individual, who is organised and efficient in managing your work and partnering with others to support our volunteers. To be considered for this role you will be able to demonstrate a positive attitude, be solution focused and offer some finance experience.

You will have:

  • Excellent administration skills
  • The ability to work as a team member
  • Strong problem solving skills with good initiative and a willingness to take a hands-on approach
  • Experience of using Google Apps and Microsoft Office
  • Good organisational skills
  • A can do attitude and the ability to work independently and in a team

Support and training on the organisational specific finance processes and software will be provided.

You will be asked to upload your CV and Cover Letter (one page each preferred) demonstrating your suitable experience, knowledge, skills and abilities. This post is subject to clearance through the Disclosure and Barring Service and receipt of satisfactory references.

Other areas of experience may include Finance, Operations, Finance Coordinator, Operations Coordinator, Finance Assistant, Operations Assistant, Procurement, Financial, Procurement Assistant, Buyer, Payroll, Payroll Assistant, Bookkeeper, Book Keeping, Book Keeper, Finance Admin, Admin, Administrator, Administration, Finance Administrator.

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Inside Sales Representative

PayProp Ltd

Sevenoaks, Southern
4 days ago
Sevenoaks, Southern
£25k Per Year
4 days ago
£25k Per Year

PayProp – automation enhanced by your talent

 

 

“Choose a job you love, and you will never work a day in your life.”

 

 

At PayProp we live by this mantra. As a thriving tech company at the cutting edge of technology since 2004, we work with passionate teams from around the world to enhance property businesses through automation. To date, we’ve automated over £2bn in rental property payments. And we’re just getting started. This is your chance to get in at the ground level as we continue to grow in the UK market.

 

In 2020 we implemented a distributed work policy to enable us to work just as effectively (if not more so) wherever we are – whether from home, at the office or on the go. We thought to share this message from our co-founder Johannes van Eeden with you:

 

"This is a unique, once-in-a-generation chance to re-engineer the way you work, to refocus your attention on what’s important – in short, to reassess your work life."

 

 

The role

 

As a Sales Manager for PayProp UK, you’ll be a vital part of our established team as we revolutionise payments for UK property rental businesses. We need you to be a hunter and a farmer. You’ll need to nurture highly qualified leads and build your contacts in the industry through cold-calling while evangelising the power of PayProp’s automated rental payment platform. Through training and hands-on experience, you will become a subject matter expert – able to explain the commercial benefits and return on investment that come with PayProp while expertly navigating platform questions. Your role will be in developing new business opportunities with a laser focus on pipeline management and increasing your sales close rate.

 

What you can expect from us

 

Trust – we hire passionate, driven team players from around the world and give them the room to do their jobs.

Freedom – we trust you to work from any location you choose, whether it’s from home, the coffee shop, or the road.

Training – you’re not alone. Our team of experts will help you get the most out of your working life.

Progression – if you step up, we’ll reward you – many of our senior team in the UK started in roles like this.

Respect – this isn’t a 24/7 job. You’ll have targets, and we’ll help you achieve and surpass them.

Money – you will be handsomely incentivised. Your potential commission is unlimited.

Vacations – unlike some companies, we want you to take holidays. Your happiness and well-being are as important to us as your performance.

Diversity – join our team of 140 individuals working in five countries across three continents.

Time to volunteer – the technology behind PayProp is based on that of our Foundation in the charity sector, and we give back by giving all employees one paid day a month to volunteer for a non-profit of their choice.

Well-being we offer BUPA health insurance, with your premium covered by us, to help take care of you should you need it.

 

What we expect from you

 

  • Generate and manage business leads.
  • Answer requests for demonstrations, proposals, information and quotes (RFPs/RFIs/RFQs).
  • Manage the sales process through virtual demonstrations, while covering all admin and follow-up tasks.
  • Take responsibility for updating and tracking of RFPs throughout the sales process by using our CRM system (Insightly).
  • Drive the due diligence, formal quotation, and negotiation processes for leads in partnership with other teams.
  • Close sales by signing service agreements with clients.
  • Using virtual presentations to build market awareness of PayProp and rental payment automation.
  • Maintain knowledge of PayProp’s services & our value proposition to optimise leads and drive sales.
  • Establish yourself as an expert within the company and the market by developing a broad body of knowledge about the PayProp platform and the industry.
  • Stay up to date with regulatory and compliance issues that may affect PayProp UK and its prospective clients.
  • Constantly review what the market needs while working closely with the senior sales team to develop these requirements.

 

Your qualities

 

  • Competitive, persistent and fearless with a passion and drive to meet and exceed sales quotas
  • 5+ years of professional sales experience in solution-based technical products with sound business acumen
  • Outstanding customer service and mastery of relationship and solution selling
  • Ability to quickly learn products, processes and purchasing drivers to effectively find and close opportunities
  • High level of accountability and ownership of goals and performance targets
  • Self-motivation and experience of working in a distributed working environment
  • Well-honed interpersonal, communication and presentation skills
  • In-depth knowledge of the real estate market would be an advantage
  • Computer skills, including proficiency with Microsoft applications and CRM programs, as well as other electronic selling tools
  • Successful individuals will be analytical, self-motivated, disciplined, organised, and work according to a written sales plan setting out their approach

 

If this is you, you’re exactly the person we want to talk to. Apply today and you could help us build the future of rental payments in the UK!

 

On-target earnings: £50-75k with a £25k basic salary.

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Peer Support Coordinator

National Health Service

London, London
3 days ago
London, London
3 days ago

Peer Support Coordinator

Together for mental wellbeing

The closing date is 10 March 2021

Job overview

An opportunity has become available for an individual to join Together For Mental Wellbeing's Criminal Justice Directorate in an exciting new role as a Peer Support Co-ordinator for the RECONNECT service. This role links closely with our Liaison and Diversion Service which aims to identify and work with people of all ages passing through the criminal justice system who have mental health needs and other vulnerabilities to support their access to appropriate services in the community.

Main duties of the job

The tasks will include recruiting, training, supporting and supervising a team of volunteer Peer Supporters; and working with staff, Peer Supporters and service users to develop peer support for individuals leaving custody and returning to a London borough.

The successful candidate must have personal lived experience of using the criminal justice system and mental distress themselves, and have good knowledge and understanding of peer support and service user leadership.

About us

You will report to the Project Manager and receive specialist support from our Service User Involvement Directorate in the development of this new service. The candidate will work closely with our Community Link Workers and other Liaison and Diversion professionals.

Interviews to take place on 16/03/2021.

Job description

Job responsibilities

Accountability & Supervision:

The Peer Support Co-ordinator will report to the Project Manager and receive specialist support from the Service User Involvement Directorate.

Job Purpose:

To develop a Peer Support Service within Together's Criminal Justice Directorate and specifically for the RECONNECT service. Peer Supporters are volunteers with their own lived experience of mental distress [1]. Peer Supporters actively use these shared lived experiences as part of the support that they offer. As part of an implementation team, you will promote service user leadership, ensuring that service users influence the development of the service in order to enrich peoples journey towards recovery and life fulfilment.

Service Description:

The RECONNECT project aims to support people leaving custody and ensure their health and social care needs are met post-release. RECONNECT is a pathfinder service working with 2 custodial settings: HMP Brixton and HMP Bronzefield. Peer supporters will be part of the team helping individuals due for release receive continuity of care and resettle back in to the community.

Main Duties and Responsibilities

1. Recruit, induct, support and supervise Peer Supporters

2. Develop and deliver training for Peer Supporters and staff across teams

3. Support Peer Supporters to meaningfully and actively be involved in the development and implementation of the Peer Support Service

4. Manage/coordinate Peer Support across Together's RECONNECT service

5. Work in partnership with service users, volunteers, local Project Managers and Community Link Workers to develop a Peer Support Service and share learning with others

6. Work in partnership with professionals from Criminal Justice and health agencies, including prisons, probation and health professionals

7. Respond to referrals for Peer Supporters and facilitate the allocation of Peer Supporters to Service Users who wish to access Peer Support as part of their journey towards wellbeing

8. Ensure that Peer Supporters stay safe and that all aspects of Health and Safety are considered

9. Establish and maintain links with Togethers Service User Involvement Directorate and other service user organisations and keep up to date with developments in Peer Support

10. Ensure that all Peer Supporters work consistently within Togethers service user led model and reflect our values

11. Promote the Peer Support Service with service users, Together projects, Criminal Justice agencies (including prison, courts and probation) across London

12. Use your own lived experience of mental distress in an appropriate way and act as a role model for Peer Supporters

13. Undertake administrative duties using relevant IT equipment as required

14. Maintain effective records, including monitoring and evaluation of the outcomes of the Peer Support Service

15. Commitment to working in accordance with Together's Policies and Procedures, including Equal Opportunities, Confidentiality and Safeguarding

This is not an exhaustive list and will develop and change as the role and the service develops.

Confidentiality

Information relating to users must be treated in the strictest confidence and discussed only within the project with the appropriate members of staff or with named assessor/care co-ordinator.

Information relating to staff must be treated in the strictest confidence and discussed only with other senior staff or line manager.

This list is not exhaustive and amendments and additions may be required in line with future policy changes.

Equal Opportunities Statement

We acknowledge the unique contribution that all Together employees and service users can bring to the work of the projects and the organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.

All appointments and promotions are based on merit and no job applicant or employee will be treated unfairly or discriminated against. All staff have equal access to staff development.

Full details may be found in the Human Resources Policy and Procedure Manual. Any member of staff who breaches this policy may be subject of grievance and/or disciplinary procedures.

[1] Mental distress refers to but not limited to a number of experiences including mental health difficulties, substance misuse/ alcohol misuse or homelessness for example.

Person Specification

Essential Criteria

Essential

  • Service User Leadership & Peer Support:
  • Passionate about and commitment to the empowerment of people who are experiencing mental distress.
  • Good understanding of service user leadership and Peer Support in a service/project environment.
  • Personal lived experience of the criminal justice system, mental distress and/or of using services.
  • Communication & Working Practices:
  • Excellent communication skills and the ability to deal tactfully and sensitively with a range of people, including being assertive when necessary.
  • Ability to develop, maintain and facilitate positive working relationships with service users, Peer Supporters, staff, Criminal Justice, and health professionals.
  • The ability to adhere to Togethers policies and procedures, including confidentiality, equal opportunities and diversity.
  • Motivating & Supporting People:
  • Ability to recruit, train, induct, support and supervise Peer Supporters.
  • Ability to inspire and motivate Peer Supporters and service user.
  • Ability to use own experiences of mental distress appropriately.
  • Project Planning & Delivery:
  • Experience of successfully developing a project.
  • Ability to work flexibly as part of a small team as well as use own initiative, prioritise work and meet deadlines.
  • Ability to problem-solve, learn and share learning.
  • Experience of organising and facilitating meetings.
  • Commitment to own personal development and ability to use supervision and support appropriately.
  • Information Management & I.T:
  • Good office and administrative skills
  • Good computer literacy skills, including the ability to use Windows office suite
  • Ability to record information appropriately

Experience

Desirable

  • At least one year full-time equivalent experience of volunteering or working in Criminal Justice and/or mental health services
  • Experience of service user led services
  • Experience of Peer Support within a mental health or similar setting
  • Knowledge of wider Criminal Justice and/or Mental Health Services
  • Experience of delivering training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website (opens in a new window). From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks For Overseas Applicants (opens in a new window).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Together for mental wellbeing

Address

52 Walnut Tree Walk

London

SE11 6DN


Employer's website

https://www.together-uk.org/

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Registered Nurse

National Health Service

Tunbridge Wells, Southern
2 days ago
Tunbridge Wells, Southern
2 days ago

Registered Nurse

Hospice in the Weald

The closing date is 15 March 2021

Job overview

Do you want to explore new challenges? Are you looking for a change?

This could be the opportunity that you are looking for. We are looking for enthusiastic, hardworking staff nurses to join our team. We have opportunities to work across our Services: In-patient Ward and Hospice Outreach Service based at Hospice in the Weald in Pembury and Cottage Hospice in Five Ashes, Mayfield.

We take admissions for end of life care, symptom control and day procedures and are proud of the exceptional high-quality Hospice Palliative Care we provide to our patients.

The team also acts as a practical and advisory resource to other professions on hospice palliative care issues, including physical, psychological, social, spiritual support and bereavement care.

Main duties of the job

You will be a Registered Nurse with experience of working in a multi-professional team (including as a student) and the ability to work under pressure and organise workload effectively

You will be flexible with a dynamic approach to work, able to communicate effectively with patients, carers, families, and care professionals in difficult situations

About us

Why work with us?

Ability to transfer your NHS pension

Pick your own shift on our Shift Request System

Flexible working

CQC rating of Outstanding

Annual cost of living increase

Generous annual leave allowance

Progressive and forward-thinking organisation

Career Development opportunities, amongst these the option to complete your MSc in palliative care

Job description

Job responsibilities

Scope & Job Purpose

Registered staff may work across any of the Services provided by Hospice in the Weald to:

Deliver high-quality Hospice Palliative Care to patients with a terminal illness including Dementia, Cancer, Organ Failure (end stages) and Neurological conditions who are referred/refer themselves to Hospice in the Weald. This list is not extensive.

Act as a practical and advisory resource to other professions on Hospice palliative care issues, including physical, psychological, social, spiritual support and bereavement care.

Ensure the delivery of high-quality Hospice Palliative Care to people with terminal illness.

Acknowledge and comprehend the innovation and delivery of all the Services provided by Hospice in the Weald, being able to explain these so that people can make informed choices about their care.

Key responsibilities

Deliverables/outcomes

Demonstrate compassionate, personalised and holistic care for everyone in our community living with a terminal illness, and for those important to them

Review, deliver and update electronic documentation and escalate all concerns as relevant and appropriate.

Recognise, react to and manage palliative care emergencies appropriately.

Administer medication, including injectables as applicable to the patients needs

Set up and manage syringe drivers

Ensure the safe storage, management and use of controlled drugs and clinical sundries.

Support, advise and facilitate volunteers

Attend team meetings and support colleagues through a process of reflection, advice and guidance and participate in clinical supervision.

Support new workforce members through Orientation and perform medication competency assessments.

Work without direct supervision and co-ordinate the care and support to be delivered.

Agree individualised patient centred care plans to deliver a high standard of evidence based palliative care

Ensure any referrals required for counselling and bereavement support for family caregivers are completed

Work within the multidisciplinary team to maintain a high level of risk awareness with regard to self and patient safety.

2. Management & Leadership

Lead and act as a mentor for new staff, students, Nursing Associates, Healthcare Practitioners, Nursing Assistants and Hospice Support Workers.

Act as Practice Supervisor or Practice assessor (following training) for student nurses

Provide ongoing feedback to Volunteers (as a volunteer coordinator) on quality of support provided and address any shortfalls in standards

3. Communications and Teamwork

Provide a high standard of sensitive communication with patients and those important to them, which maintains each individuals privacy and dignity.

Identify and discuss where escalation of patients needs to a Doctor is necessary and make all necessary arrangements

Ensure effective teamwork to achieve highest possible level of morale and cooperation

Ensure that patients and those important to them are aware of the full range of Services available to them through Hospice in the Weald

4. Audit and Research

Understand the need for evidenced based practice and contribute to the promotion of this.

Participate in audit and research data collection and programmes as directed.

5. Training and Development

Ensure mandatory training is kept up to date annually

Deliver training sessions as required.

Actively participate in own professional development as per the Workforce Development Policy, in line with organisational needs, aims and objectives.

6. Working across Services

Registered staff may work across any of the Services provided by Hospice in the Weald and when doing so need to be aware of and follow the differences between those Services. At the time of writing this includes the Services set out below, but this may change as our Services grow to meet the needs of our patients and those important to them.

Cottage Hospice

Be the registered person in charge of the shift and take on overall responsibility, including overseeing the day to day running of the shifts, and to include dealing with patient admissions, fire evacuation, staff sickness and verification of death.

To fully comprehend, understand and be able to articulate and demonstrate the Informed Guide to all the workforce and to Family Caregivers. Ensure all staff and volunteers can also articulate and demonstrate use of the informed Guide.

Assess, plan, implement and evaluate care for patients with full involvement from Family Caregivers.

Empowerment and enablement of Family Caregivers to enable them to provide high quality care to their loved one

Empowerment and enablement of volunteers to enable them to provide high quality care to patients and their loved ones

To promote the home from home environment and actively encourage and promote patients and family caregivers making the whole Cottage Hospice space their own.

Hospice Outreach Service

Assess, plan, implement and evaluate pathways of care for patients in a way that reflects the Hospice philosophy. Responsible for reviewing, delivering and updating care plans and documentation and escalating all concerns to the appropriate individual. Recognise, react to and manage palliative care emergencies appropriately.

Agree individualised patient centred care plans to deliver a high standard of evidence based palliative care working in partnership with external agencies where necessary.

Liaise appropriately, making referrals when required to the multi-disciplinary team within the Hospice in supporting patients, carers and families in difficult circumstances.

Work within the multidisciplinary team to maintain a high level of risk awareness with regard to self and patient safety.

Assessment of patients with a non-complex disease in Hospice Appointments as directed by the Lead CNS.

Undertake bereavement telephone calls following completion of appropriate communication training.

To promote the Cottage Hospice and the Ward in line with expectations around occupancy ensuring patients and those important to them are aware of these services and everything about them.

In-Patient Ward

Be the registered person in charge of the shift and take on overall responsibility, including overseeing the day to day running of the shifts, and to include dealing with patient admissions, fire evacuation, staff sickness and verification of death.

Liaise with Hospice in the Home, medical and nursing staff as required to ensure an 80% occupancy level.

Agree individualised patient centred care plans to deliver a high standard of evidence based palliative care. Assess, plan, implement and evaluate care for patients in a way that reflects the Hospice philosophy. Responsible for reviewing, delivering and updating care plans and documentation and escalating all concerns to the appropriate individual.

Deliver care in a homely environment, ensuring that patients and those important to them are aware of all facilities and services available.

Recognise, react to and manage palliative care emergencies appropriately.

Act as shift lead after appropriate training in accordance with Local Operating procedure, including allocation of staff, patient admissions, day procedures, fire evacuation, emergency phone, staff sickness, covering of shifts.

Deliver care of patients having procedures on as inpatients or as day procedures. To include administration of Blood, Bisphosphonates and the management of drains.

Deliver after care following interventions in pain clinic and interventional radiology.

Administer Intravenous infusions and antibiotics. Care for Central venous access devices (following training)

Lead in discharge planning, ensuring that early plans are made.

Present patients and contribute to weekly ward Multidisciplinary team meeting.

Deliver after death meetings.

Offer telephone advice to Hospice in the Home patients and those important to them out of hours

7. General

Maintain professionalism through adherence to recognized Codes (e.g. NMC, GMC, HPC, HCPC) and work within the boundaries of Hospice in the Weald policies.

Be aware of and follow all Hospice in the Weald policies, procedures and guidelines.

Complete Annual Review and Quarterly Reviews in line with Hospice in the Weald policy.

Engage in the use of information and communication technology (ICT) in the area you are working and achieve the required level of competence.

Any other duties that may be reasonably requested.

Recognise the growing need for 24/7 working patterns and flexibility.

Always strive for excellence

Person Specification

Personal Attributes

Essential

  • Enthusiastic, motivated and flexible
  • Team player
  • Sense of humour
  • Forward thinking

Experience

Essential

  • Experience of working in a multi-professional team (including as a student) and the ability to work under pressure and organise workload effectively
  • Flexible, dynamic approach to work and be understanding of the way Cottage Hospice differs from other Services at Hospice in the Weald
  • Able to communicate effectively with patients, carers, families, and care professionals in difficult situations
  • Ability to problem solve and act to address issues
  • Computer literacy

Qualifications

Essential

  • Registered Nurse (Level 1)
  • Evidence of ongoing professional development (where appropriate)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hospice in the Weald

Address

Maidstone Road

Pembury

Tunbridge Wells

Kent

TN2 4TA


Employer's website

https://www.hospiceintheweald.org.uk

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Registered Nurse - Bank

National Health Service

Tunbridge Wells, Southern
2 days ago
Tunbridge Wells, Southern
2 days ago

Registered Nurse - Bank

Hospice in the Weald

The closing date is 15 March 2021

Job overview

We are looking for exceptional registered Nurses who are flexible and dynamic, to be responsible for delivering high quality care to patients with a terminal illness including Dementia, Cancer, Organ Failure (end stages) and Neurological conditions.

We have opportunities to work Bank hours across our Services: In-patient Ward, Hospice Outreach Service, based at Hospice in the Weald in Pembury and Cottage Hospice in Five Ashes, Mayfield.

Main duties of the job

A Bank contract allows you to work as and when you choose you may be available to cover for last minute shift allocation or you may want to book shifts in advance.

Either way you will be a vital and valued member of our team.

You will be a registered nurse with a flexible and dynamic approach to care with exceptional communication skills.

About us

Why work with us?

Pick your own shift on our Shift Request System, up to a year in advance

CQC rating of Outstanding

Annual cost of living increase

Progressive and forward-thinking organisation

Career Development opportunities

Job description

Job responsibilities

Scope & Job Purpose:

Registered staff may work across any of the Services provided by Hospice in the Weald to:

Deliver high-quality Hospice Palliative Care to patients with a terminal illness including Dementia, Cancer, Organ Failure (end stages) and Neurological conditions who are referred/refer themselves to Hospice in the Weald. This list is not extensive.

Act as a practical and advisory resource to other professions on Hospice palliative care issues, including physical, psychological, social, spiritual support and bereavement care.

Ensure the delivery of high-quality Hospice Palliative Care to people with terminal illness.

Acknowledge and comprehend the innovation and delivery of all the Services provided by Hospice in the Weald, being able to explain these so that people can make informed choices about their care.

Key responsibilities

Deliverables/outcomes

Demonstrate compassionate, personalised and holistic care for everyone in our community living with a terminal illness, and for those important to them

Review, deliver and update electronic documentation and escalate all concerns as relevant and appropriate.

Recognise, react to and manage palliative care emergencies appropriately.

Administer medication, including injectables as applicable to the patients needs

Set up and manage syringe drivers

Ensure the safe storage, management and use of controlled drugs and clinical sundries.

Support, advise and facilitate volunteers

Attend team meetings and support colleagues through a process of reflection, advice and guidance and participate in clinical supervision.

Support new workforce members through Orientation and perform medication competency assessments.

Work without direct supervision and co-ordinate the care and support to be delivered.

Agree individualised patient centred care plans to deliver a high standard of evidence based palliative care

Ensure any referrals required for counselling and bereavement support for family caregivers are completed

Work within the multidisciplinary team to maintain a high level of risk awareness with regard to self and patient safety.

2. Management & Leadership

Lead and act as a mentor for new staff, students, Nursing Associates, Healthcare Practitioners, Nursing Assistants and Hospice Support Workers.

Act as Practice Supervisor or Practice assessor (following training) for student nurses

Provide ongoing feedback to Volunteers (as a volunteer coordinator) on quality of support provided and address any shortfalls in standards

3. Communications and Teamwork

Provide a high standard of sensitive communication with patients and those important to them, which maintains each individuals privacy and dignity.

Identify and discuss where escalation of patients needs to a Doctor is necessary and make all necessary arrangements

Ensure effective teamwork to achieve highest possible level of morale and cooperation

Ensure that patients and those important to them are aware of the full range of Services available to them through Hospice in the Weald

4. Audit and Research

Understand the need for evidenced based practice and contribute to the promotion of this.

Participate in audit and research data collection and programmes as directed.

5. Training and Development

Ensure mandatory training is kept up to date annually

Deliver training sessions as required.

Actively participate in own professional development as per the Workforce Development Policy, in line with organisational needs, aims and objectives.

6. Working across Services

Registered staff may work across any of the Services provided by Hospice in the Weald and when doing so need to be aware of and follow the differences between those Services. At the time of writing this includes the Services set out below, but this may change as our Services grow to meet the needs of our patients and those important to them.

Cottage Hospice

Be the registered person in charge of the shift and take on overall responsibility, including overseeing the day to day running of the shifts, and to include dealing with patient admissions, fire evacuation, staff sickness and verification of death.

To fully comprehend, understand and be able to articulate and demonstrate the Informed Guide to all the workforce and to Family Caregivers. Ensure all staff and volunteers can also articulate and demonstrate use of the informed Guide.

Assess, plan, implement and evaluate care for patients with full involvement from Family Caregivers.

Empowerment and enablement of Family Caregivers to enable them to provide high quality care to their loved one

Empowerment and enablement of volunteers to enable them to provide high quality care to patients and their loved ones

To promote the home from home environment and actively encourage and promote patients and family caregivers making the whole Cottage Hospice space their own.

Hospice Outreach Service

Assess, plan, implement and evaluate pathways of care for patients in a way that reflects the Hospice philosophy. Responsible for reviewing, delivering and updating care plans and documentation and escalating all concerns to the appropriate individual. Recognise, react to and manage palliative care emergencies appropriately.

Agree individualised patient centred care plans to deliver a high standard of evidence based palliative care working in partnership with external agencies where necessary.

Liaise appropriately, making referrals when required to the multi-disciplinary team within the Hospice in supporting patients, carers and families in difficult circumstances.

Work within the multidisciplinary team to maintain a high level of risk awareness with regard to self and patient safety.

Assessment of patients with a non-complex disease in Hospice Appointments as directed by the Lead CNS.

Undertake bereavement telephone calls following completion of appropriate communication training.

To promote the Cottage Hospice and the Ward in line with expectations around occupancy ensuring patients and those important to them are aware of these services and everything about them.

In-Patient Ward

Be the registered person in charge of the shift and take on overall responsibility, including overseeing the day to day running of the shifts, and to include dealing with patient admissions, fire evacuation, staff sickness and verification of death.

Liaise with Hospice in the Home, medical and nursing staff as required to ensure an 80% occupancy level.

Agree individualised patient centred care plans to deliver a high standard of evidence based palliative care. Assess, plan, implement and evaluate care for patients in a way that reflects the Hospice philosophy. Responsible for reviewing, delivering and updating care plans and documentation and escalating all concerns to the appropriate individual.

Deliver care in a homely environment, ensuring that patients and those important to them are aware of all facilities and services available.

Recognise, react to and manage palliative care emergencies appropriately.

Act as shift lead after appropriate training in accordance with Local Operating procedure, including allocation of staff, patient admissions, day procedures, fire evacuation, emergency phone, staff sickness, covering of shifts.

Deliver care of patients having procedures on as inpatients or as day procedures. To include administration of Blood, Bisphosphonates and the management of drains.

Deliver after care following interventions in pain clinic and interventional radiology.

Administer Intravenous infusions and antibiotics. Care for Central venous access devices (following training)

Lead in discharge planning, ensuring that early plans are made.

Present patients and contribute to weekly ward Multidisciplinary team meeting.

Deliver after death meetings.

Offer telephone advice to Hospice in the Home patients and those important to them out of hours

7. General

Maintain professionalism through adherence to recognized Codes (e.g. NMC, GMC, HPC, HCPC) and work within the boundaries of Hospice in the Weald policies.

Be aware of and follow all Hospice in the Weald policies, procedures and guidelines.

Complete Annual Review and Quarterly Reviews in line with Hospice in the Weald policy.

Engage in the use of information and communication technology (ICT) in the area you are working and achieve the required level of competence.

Any other duties that may be reasonably requested.

Recognise the growing need for 24/7 working patterns and flexibility.

Always strive for excellence

Person Specification

Personal Attributes

Essential

  • Enthusiastic, motivated and flexible
  • Team player
  • Sense of humour
  • Forward thinking

Experience

Essential

  • Experience of working in a multi-professional team (including as a student) and the ability to work under pressure and organise workload effectively
  • Flexible, dynamic approach to work and be understanding of the way Cottage Hospice differs from other Services at Hospice in the Weald
  • Able to communicate effectively with patients, carers, families, and care professionals in difficult situations
  • Ability to problem solve and act to address issues
  • Computer literacy

Qualifications

Essential

  • Registered Nurse (Level 1)
  • Evidence of ongoing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hospice in the Weald

Address

Maidstone Road

Pembury

Tunbridge Wells

Kent

TN2 4TA


Employer's website

https://www.hospiceintheweald.org.uk

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Finance and Operations Coordinator

Not For Profit People

London, London
3 days ago
London, London
£20k - £22k Per Year
3 days ago
£20k - £22k Per Year

Finance and Operations Coordinator

We are looking for an enthusiastic and organised individual to fulfil the role of Finance and Operations Coordinator, working to coordinate the organisation's financial, operations and procurement services. This is a great opportunity for someone starting a career in finance to gain valuable experience and develop as part of our finance team.

Position: Finance and Operations Coordinator

Location: This role is based mainly from home but with the possibility of working in our London office once a week.

Hours: 4 days or 28 hours per week

Salary: £20-22,000 per annum (FTE) or £16-17,600 pro rata (80%)

Contract: This is a part time maternity cover contract working 4 days or 28 hours per week, 80% of the full-time equivalent for a fixed term of thirteen (13) months.

Benefits: Up to 5% pension employer contribution, interest-free loan for season ticket or bicycle, 2 volunteer days per year.

Closing Date: 12pm 2nd March

Interviews: 3rd and 4th March

The Role

The Finance Coordinator is a key process driven role in the day-to-day finance function, supporting the Finance Manager to ensure accurate and timely payments to volunteers and suppliers as well as completeness and accuracy of accounting records. This role covers the volunteer expense and travel reimbursement processes and general finance tasks including the procurement of goods and services for the Operations department.

This post is required to work all day (7 working hours between 8 and 6) on Fridays but other hours may be worked flexibly. A range of innovative flexible working options are available that include flexible start and finish times and working from home.

About You

The Finance and Operations Coordinator will be a proactive individual, who is organised and efficient in managing your work and partnering with others to support our volunteers. To be considered for this role you will be able to demonstrate a positive attitude, be solution focused and offer some finance experience.

You will have:

  • Excellent administration skills
  • The ability to work as a team member
  • Strong problem solving skills with good initiative and a willingness to take a hands-on approach
  • Experience of using Google Apps and Microsoft Office
  • Good organisational skills
  • A can do attitude and the ability to work independently and in a team

Support and training on the organisational specific finance processes and software will be provided.

You will be asked to upload your CV and Cover Letter (one page each preferred) demonstrating your suitable experience, knowledge, skills and abilities. This post is subject to clearance through the Disclosure and Barring Service and receipt of satisfactory references.

Other areas of experience may include Finance, Operations, Finance Coordinator, Operations Coordinator, Finance Assistant, Operations Assistant, Procurement, Financial, Procurement Assistant, Buyer, Payroll, Payroll Assistant, Bookkeeper, Book Keeping, Book Keeper, Finance Admin, Admin, Administrator, Administration, Finance Administrator.

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Peer Support Coordinator

National Health Service

London, London
3 days ago
London, London
3 days ago

Peer Support Coordinator

Together for mental wellbeing

The closing date is 10 March 2021

Job overview

An opportunity has become available for an individual to join Together For Mental Wellbeing's Criminal Justice Directorate in an exciting new role as a Peer Support Co-ordinator for the RECONNECT service. This role links closely with our Liaison and Diversion Service which aims to identify and work with people of all ages passing through the criminal justice system who have mental health needs and other vulnerabilities to support their access to appropriate services in the community.

Main duties of the job

The tasks will include recruiting, training, supporting and supervising a team of volunteer Peer Supporters; and working with staff, Peer Supporters and service users to develop peer support for individuals leaving custody and returning to a London borough.

The successful candidate must have personal lived experience of using the criminal justice system and mental distress themselves, and have good knowledge and understanding of peer support and service user leadership.

About us

You will report to the Project Manager and receive specialist support from our Service User Involvement Directorate in the development of this new service. The candidate will work closely with our Community Link Workers and other Liaison and Diversion professionals.

Interviews to take place on 16/03/2021.

Job description

Job responsibilities

Accountability & Supervision:

The Peer Support Co-ordinator will report to the Project Manager and receive specialist support from the Service User Involvement Directorate.

Job Purpose:

To develop a Peer Support Service within Together's Criminal Justice Directorate and specifically for the RECONNECT service. Peer Supporters are volunteers with their own lived experience of mental distress [1]. Peer Supporters actively use these shared lived experiences as part of the support that they offer. As part of an implementation team, you will promote service user leadership, ensuring that service users influence the development of the service in order to enrich peoples journey towards recovery and life fulfilment.

Service Description:

The RECONNECT project aims to support people leaving custody and ensure their health and social care needs are met post-release. RECONNECT is a pathfinder service working with 2 custodial settings: HMP Brixton and HMP Bronzefield. Peer supporters will be part of the team helping individuals due for release receive continuity of care and resettle back in to the community.

Main Duties and Responsibilities

1. Recruit, induct, support and supervise Peer Supporters

2. Develop and deliver training for Peer Supporters and staff across teams

3. Support Peer Supporters to meaningfully and actively be involved in the development and implementation of the Peer Support Service

4. Manage/coordinate Peer Support across Together's RECONNECT service

5. Work in partnership with service users, volunteers, local Project Managers and Community Link Workers to develop a Peer Support Service and share learning with others

6. Work in partnership with professionals from Criminal Justice and health agencies, including prisons, probation and health professionals

7. Respond to referrals for Peer Supporters and facilitate the allocation of Peer Supporters to Service Users who wish to access Peer Support as part of their journey towards wellbeing

8. Ensure that Peer Supporters stay safe and that all aspects of Health and Safety are considered

9. Establish and maintain links with Togethers Service User Involvement Directorate and other service user organisations and keep up to date with developments in Peer Support

10. Ensure that all Peer Supporters work consistently within Togethers service user led model and reflect our values

11. Promote the Peer Support Service with service users, Together projects, Criminal Justice agencies (including prison, courts and probation) across London

12. Use your own lived experience of mental distress in an appropriate way and act as a role model for Peer Supporters

13. Undertake administrative duties using relevant IT equipment as required

14. Maintain effective records, including monitoring and evaluation of the outcomes of the Peer Support Service

15. Commitment to working in accordance with Together's Policies and Procedures, including Equal Opportunities, Confidentiality and Safeguarding

This is not an exhaustive list and will develop and change as the role and the service develops.

Confidentiality

Information relating to users must be treated in the strictest confidence and discussed only within the project with the appropriate members of staff or with named assessor/care co-ordinator.

Information relating to staff must be treated in the strictest confidence and discussed only with other senior staff or line manager.

This list is not exhaustive and amendments and additions may be required in line with future policy changes.

Equal Opportunities Statement

We acknowledge the unique contribution that all Together employees and service users can bring to the work of the projects and the organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.

All appointments and promotions are based on merit and no job applicant or employee will be treated unfairly or discriminated against. All staff have equal access to staff development.

Full details may be found in the Human Resources Policy and Procedure Manual. Any member of staff who breaches this policy may be subject of grievance and/or disciplinary procedures.

[1] Mental distress refers to but not limited to a number of experiences including mental health difficulties, substance misuse/ alcohol misuse or homelessness for example.

Person Specification

Essential Criteria

Essential

  • Service User Leadership & Peer Support:
  • Passionate about and commitment to the empowerment of people who are experiencing mental distress.
  • Good understanding of service user leadership and Peer Support in a service/project environment.
  • Personal lived experience of the criminal justice system, mental distress and/or of using services.
  • Communication & Working Practices:
  • Excellent communication skills and the ability to deal tactfully and sensitively with a range of people, including being assertive when necessary.
  • Ability to develop, maintain and facilitate positive working relationships with service users, Peer Supporters, staff, Criminal Justice, and health professionals.
  • The ability to adhere to Togethers policies and procedures, including confidentiality, equal opportunities and diversity.
  • Motivating & Supporting People:
  • Ability to recruit, train, induct, support and supervise Peer Supporters.
  • Ability to inspire and motivate Peer Supporters and service user.
  • Ability to use own experiences of mental distress appropriately.
  • Project Planning & Delivery:
  • Experience of successfully developing a project.
  • Ability to work flexibly as part of a small team as well as use own initiative, prioritise work and meet deadlines.
  • Ability to problem-solve, learn and share learning.
  • Experience of organising and facilitating meetings.
  • Commitment to own personal development and ability to use supervision and support appropriately.
  • Information Management & I.T:
  • Good office and administrative skills
  • Good computer literacy skills, including the ability to use Windows office suite
  • Ability to record information appropriately

Experience

Desirable

  • At least one year full-time equivalent experience of volunteering or working in Criminal Justice and/or mental health services
  • Experience of service user led services
  • Experience of Peer Support within a mental health or similar setting
  • Knowledge of wider Criminal Justice and/or Mental Health Services
  • Experience of delivering training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website (opens in a new window). From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks For Overseas Applicants (opens in a new window).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Together for mental wellbeing

Address

52 Walnut Tree Walk

London

SE11 6DN


Employer's website

https://www.together-uk.org/

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In-House Marketing Executive

Merkle UK

London, EN
4 days ago
London, EN
4 days ago
Company Description

Our growing central Marketing team in EMEA is now looking for an in-house Marketing Executive to work closely with and support the Senior Marketing Manager to deliver marketing campaigns. The Marketing Executive will support our sales pipeline and help our existing clients to grow their customer experience management capabilities. 

Job Description

Our busy and fast-growing UK marketing team is looking for an ambitious and driven marketing executive to provide support on the execution of our marketing strategy, to drive lead generation and build our brand as the leading customer experience management company.

Working with senior members of the marketing team to support a business of over 940 employees, the marketing executive will be responsible for delivering marketing activity across channels including paid media, events, webinars, podcasts, multimedia campaigns, social media and our website.

The UK marketing team is responsible for supporting the growth and retention of our existing clients and driving our new business pipeline by delivering a calendar of best-in-class marketing activity. You will be working with a well-established and highly successful team of marketing experts and there will be plenty of opportunities for growth and career development.

The role will support two of Merkle’s six Service Lines and you will also be expected to provide support on admin duties such as processing invoices and managing the budget, managing the awards process and other supporting activities for the VP, EMEA marketing.

This role offers an exciting opportunity for a highly motivated and organised individual that is looking to dive into marketing and turbocharge their early career at one of the most exciting and successful marketing companies in the UK.

Life as a marketing executive at Merkle

This is a varied and busy role, spanning all aspects of marketing that supports our growth and brand.

Campaigns

·         Support the process for delivering our busy multimedia campaign calendar across paid media, email, sponsored content and organic social and SEO.

·         Create landing pages for thought leadership campaigns, blogs, case studies and press releases.

·         Collaborate with team members such as IT, PR, sales and client partners to ensure seamless delivery of all activity across our technology stack including working on Salesforce and Adobe platforms

·         Post marketing activity such as blogs, papers, press release, case studies on Merkle’s social channels and website

·         Build and launch paid social ads to support marketing campaigns

·         Write creative briefing forms and set deadlines for the creative department on design work

Awards

·       Potential to manage the Awards process for the UK business, including managing the calendar, submitting and checking entries, to ensure the delivery of high-quality entries that are delivered on time and to budget.

PR & comms

·       Project manage press releases and plan them into the central calendar to ensure no overlap

·       Liaise with relevant colleagues within the marketing team to coordinate press releases and send to the PR agency as required

·       Read and proof press releases to ensure they are hitting our key messages and are in the right style and tone

·       Provide support on our internal newsletters and internal comms, pulling together content and sending to our email delivery team

·       Support on agency end of year and corporate videos as required

Events

·       Support in the delivery of events and webinars including their organisation, marketing activity, communications, and final execution

·       Working with the designer to develop creative assets that ladder up to our brand

·       Coordinate branded collateral to distribute at events

Admin

·       Liaise with finance to ensure all invoices are checked, approved and paid on time, ensuring payments are recorded on the marketing budget tracker.

·       Assist staff with queries about assets and any marketing collateral.

·       Work with the senior marketing manager to ensure PowerPoint report decks and collateral are up to date and on brand.

·       Ensure the agency intranet is kept up to date with all marketing content so that the entire EMEA business can access it.

This varied and exciting role provides an introduction to all aspects of marketing, ensuring a diversity in day-to-day work, and guaranteeing the development of a varied skillset.

Qualifications

·       We anticipate you will be a new graduate or bring 1-2 years’ experience in marketing from an agency or large corporate environment with experience of all aspects of marketing, especially within digital.

·       This role suits a collaborator and someone who can work in a team, be creative, proactive, come up with ideas for how to improve the team’s performance, whilst also understanding the importance of process.

·       It is part marketing delivery, part admin and part support in contributing to the team’s overall marketing strategy.

·       Strong overall communication skills are desired, demonstrating excellent interpersonal skills and ability to work closely with senior stakeholders. You’ll have the ability to remain calm and professional under rapidly changing circumstances.

·       Excellent written and verbal communication skills with a clear understanding of content strategy and storytelling to support go-to-market messaging

·       Ability to juggle multiple projects whilst remaining detail-focused and proactive

Must be a team player but also able to work with limited day-to-day supervision.


Additional Information

The Interview Process

Firstly, we suggest you apply at your earliest convenience (make sure you’ve done your research!) as our roles are always very popular and do fill quickly. We hire on a first-come basis.

In this position, you will be focusing solely on marketing for the business itself so we will want to see a passion and enthusiasm for marketing. This interest can be showcased in your research and any previous experience or anything you have done in your free time. 

·        Application – When you apply you will be asked a couple of questions to showcase your interest in marketing.

·        Video Interview – If your application is successful you will be asked to complete record a video interview (they sound scarier than they are, we promise!). The video interview is a chance for us to get to know more about you and your knowledge, skill set experience and passion. 

·        Online Interview - If successful after a video interview then you would progress to the Online Interview. This is a chance for you to meet the team via video call, learn more about the company and showcase your skills, passion and research in person.

·        Final Interview – If you reach the final interview, it will once again be an online video interview with the team. 

Throughout the entire process we will be wanting to learn more about you as an individual (your interests, skills and understanding of the role), your passion for this area and the research you’ve done. Don’t focus on the nerves, make sure you come prepared and ensure you interview us as well! At the end of the day you’ll be with us 5 days a week, so you want to make sure its somewhere you want to work to.

If you have any special requirements or needs throughout the interview process, please let us know so we can accommodate these.

Diversity & Inclusion

At Merkle, we believe that a diverse and inclusive environment improves us as a community and as a business. We want to foster an environment of growth, where ideas and contributions are actively encouraged. We need this culture of courage to continue to thrive in our fast-paced industry.

We have created six Diversity and Inclusion Pillars. Each pillar is made up of a community of members who serve as role models and spread a message of inclusion throughout our global workplace. Pillar members are responsible for planning initiatives, events and training, along with championing change within our business. These pillars are Gender, Ethnicity, Mental Health, Religion, Disability, LGBT.

Merkle is a place that embraces differences of opinion. To be an advocate for real change we really encourage applications from women, candidates with disabilities and Black, Asian and Minority Ethnic (BAME) candidates as we recognise that these groups are currently underrepresented in our marketing/technology industry.

A few of the benefits

Whether it’s the joy of working with people at the top of their game or the Merkle social calendar, people love working here – and we hope you will too

·       Career development through Merkle University and other tools; with access to courses, textbooks and mentorship

·       Private Medical Insurance, Company Pension, life insurance and other corporate benefits

·       A selection of other benefits including ability to buy additional holiday, season ticket loan and 2 volunteer days

 

 

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Registered Nurse

National Health Service

Tunbridge Wells, Southern
2 days ago
Tunbridge Wells, Southern
2 days ago

Registered Nurse

Hospice in the Weald

The closing date is 15 March 2021

Job overview

Do you want to explore new challenges? Are you looking for a change?

This could be the opportunity that you are looking for. We are looking for enthusiastic, hardworking staff nurses to join our team. We have opportunities to work across our Services: In-patient Ward and Hospice Outreach Service based at Hospice in the Weald in Pembury and Cottage Hospice in Five Ashes, Mayfield.

We take admissions for end of life care, symptom control and day procedures and are proud of the exceptional high-quality Hospice Palliative Care we provide to our patients.

The team also acts as a practical and advisory resource to other professions on hospice palliative care issues, including physical, psychological, social, spiritual support and bereavement care.

Main duties of the job

You will be a Registered Nurse with experience of working in a multi-professional team (including as a student) and the ability to work under pressure and organise workload effectively

You will be flexible with a dynamic approach to work, able to communicate effectively with patients, carers, families, and care professionals in difficult situations

About us

Why work with us?

Ability to transfer your NHS pension

Pick your own shift on our Shift Request System

Flexible working

CQC rating of Outstanding

Annual cost of living increase

Generous annual leave allowance

Progressive and forward-thinking organisation

Career Development opportunities, amongst these the option to complete your MSc in palliative care

Job description

Job responsibilities

Scope & Job Purpose

Registered staff may work across any of the Services provided by Hospice in the Weald to:

Deliver high-quality Hospice Palliative Care to patients with a terminal illness including Dementia, Cancer, Organ Failure (end stages) and Neurological conditions who are referred/refer themselves to Hospice in the Weald. This list is not extensive.

Act as a practical and advisory resource to other professions on Hospice palliative care issues, including physical, psychological, social, spiritual support and bereavement care.

Ensure the delivery of high-quality Hospice Palliative Care to people with terminal illness.

Acknowledge and comprehend the innovation and delivery of all the Services provided by Hospice in the Weald, being able to explain these so that people can make informed choices about their care.

Key responsibilities

Deliverables/outcomes

Demonstrate compassionate, personalised and holistic care for everyone in our community living with a terminal illness, and for those important to them

Review, deliver and update electronic documentation and escalate all concerns as relevant and appropriate.

Recognise, react to and manage palliative care emergencies appropriately.

Administer medication, including injectables as applicable to the patients needs

Set up and manage syringe drivers

Ensure the safe storage, management and use of controlled drugs and clinical sundries.

Support, advise and facilitate volunteers

Attend team meetings and support colleagues through a process of reflection, advice and guidance and participate in clinical supervision.

Support new workforce members through Orientation and perform medication competency assessments.

Work without direct supervision and co-ordinate the care and support to be delivered.

Agree individualised patient centred care plans to deliver a high standard of evidence based palliative care

Ensure any referrals required for counselling and bereavement support for family caregivers are completed

Work within the multidisciplinary team to maintain a high level of risk awareness with regard to self and patient safety.

2. Management & Leadership

Lead and act as a mentor for new staff, students, Nursing Associates, Healthcare Practitioners, Nursing Assistants and Hospice Support Workers.

Act as Practice Supervisor or Practice assessor (following training) for student nurses

Provide ongoing feedback to Volunteers (as a volunteer coordinator) on quality of support provided and address any shortfalls in standards

3. Communications and Teamwork

Provide a high standard of sensitive communication with patients and those important to them, which maintains each individuals privacy and dignity.

Identify and discuss where escalation of patients needs to a Doctor is necessary and make all necessary arrangements

Ensure effective teamwork to achieve highest possible level of morale and cooperation

Ensure that patients and those important to them are aware of the full range of Services available to them through Hospice in the Weald

4. Audit and Research

Understand the need for evidenced based practice and contribute to the promotion of this.

Participate in audit and research data collection and programmes as directed.

5. Training and Development

Ensure mandatory training is kept up to date annually

Deliver training sessions as required.

Actively participate in own professional development as per the Workforce Development Policy, in line with organisational needs, aims and objectives.

6. Working across Services

Registered staff may work across any of the Services provided by Hospice in the Weald and when doing so need to be aware of and follow the differences between those Services. At the time of writing this includes the Services set out below, but this may change as our Services grow to meet the needs of our patients and those important to them.

Cottage Hospice

Be the registered person in charge of the shift and take on overall responsibility, including overseeing the day to day running of the shifts, and to include dealing with patient admissions, fire evacuation, staff sickness and verification of death.

To fully comprehend, understand and be able to articulate and demonstrate the Informed Guide to all the workforce and to Family Caregivers. Ensure all staff and volunteers can also articulate and demonstrate use of the informed Guide.

Assess, plan, implement and evaluate care for patients with full involvement from Family Caregivers.

Empowerment and enablement of Family Caregivers to enable them to provide high quality care to their loved one

Empowerment and enablement of volunteers to enable them to provide high quality care to patients and their loved ones

To promote the home from home environment and actively encourage and promote patients and family caregivers making the whole Cottage Hospice space their own.

Hospice Outreach Service

Assess, plan, implement and evaluate pathways of care for patients in a way that reflects the Hospice philosophy. Responsible for reviewing, delivering and updating care plans and documentation and escalating all concerns to the appropriate individual. Recognise, react to and manage palliative care emergencies appropriately.

Agree individualised patient centred care plans to deliver a high standard of evidence based palliative care working in partnership with external agencies where necessary.

Liaise appropriately, making referrals when required to the multi-disciplinary team within the Hospice in supporting patients, carers and families in difficult circumstances.

Work within the multidisciplinary team to maintain a high level of risk awareness with regard to self and patient safety.

Assessment of patients with a non-complex disease in Hospice Appointments as directed by the Lead CNS.

Undertake bereavement telephone calls following completion of appropriate communication training.

To promote the Cottage Hospice and the Ward in line with expectations around occupancy ensuring patients and those important to them are aware of these services and everything about them.

In-Patient Ward

Be the registered person in charge of the shift and take on overall responsibility, including overseeing the day to day running of the shifts, and to include dealing with patient admissions, fire evacuation, staff sickness and verification of death.

Liaise with Hospice in the Home, medical and nursing staff as required to ensure an 80% occupancy level.

Agree individualised patient centred care plans to deliver a high standard of evidence based palliative care. Assess, plan, implement and evaluate care for patients in a way that reflects the Hospice philosophy. Responsible for reviewing, delivering and updating care plans and documentation and escalating all concerns to the appropriate individual.

Deliver care in a homely environment, ensuring that patients and those important to them are aware of all facilities and services available.

Recognise, react to and manage palliative care emergencies appropriately.

Act as shift lead after appropriate training in accordance with Local Operating procedure, including allocation of staff, patient admissions, day procedures, fire evacuation, emergency phone, staff sickness, covering of shifts.

Deliver care of patients having procedures on as inpatients or as day procedures. To include administration of Blood, Bisphosphonates and the management of drains.

Deliver after care following interventions in pain clinic and interventional radiology.

Administer Intravenous infusions and antibiotics. Care for Central venous access devices (following training)

Lead in discharge planning, ensuring that early plans are made.

Present patients and contribute to weekly ward Multidisciplinary team meeting.

Deliver after death meetings.

Offer telephone advice to Hospice in the Home patients and those important to them out of hours

7. General

Maintain professionalism through adherence to recognized Codes (e.g. NMC, GMC, HPC, HCPC) and work within the boundaries of Hospice in the Weald policies.

Be aware of and follow all Hospice in the Weald policies, procedures and guidelines.

Complete Annual Review and Quarterly Reviews in line with Hospice in the Weald policy.

Engage in the use of information and communication technology (ICT) in the area you are working and achieve the required level of competence.

Any other duties that may be reasonably requested.

Recognise the growing need for 24/7 working patterns and flexibility.

Always strive for excellence

Person Specification

Personal Attributes

Essential

  • Enthusiastic, motivated and flexible
  • Team player
  • Sense of humour
  • Forward thinking

Experience

Essential

  • Experience of working in a multi-professional team (including as a student) and the ability to work under pressure and organise workload effectively
  • Flexible, dynamic approach to work and be understanding of the way Cottage Hospice differs from other Services at Hospice in the Weald
  • Able to communicate effectively with patients, carers, families, and care professionals in difficult situations
  • Ability to problem solve and act to address issues
  • Computer literacy

Qualifications

Essential

  • Registered Nurse (Level 1)
  • Evidence of ongoing professional development (where appropriate)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hospice in the Weald

Address

Maidstone Road

Pembury

Tunbridge Wells

Kent

TN2 4TA


Employer's website

https://www.hospiceintheweald.org.uk

Posted

5 days ago

Description

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through
a diversified, multichannel distribution network.

AIG’s underwriters develop insurance solutions that address the exposures of companies and individuals, and embody AIG’s tradition of innovation, bringing to market ground breaking insurance solutions for our changing world. AIG’s underwriters help to find insurance solutions for risks from a range of areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients and High Net Worth individuals.

About the role

What you need to know:

  • Assist in underwriting of new and renewal business in accordance with underwriting guidelines, relevant underwriting authority and AIG principles.
  • Assist allocated underwriters with administration support. Tasks include inputting data for renewals, file maintenance, communicating with external Brokers to follow up submissions and closings, updating tracking IT systems, checking closings received from external Brokers and any other task required supporting the underwriters at renewal or midterm.
  • Prepare formal documentation in a timely and accurate manner in accordance with Profit Centre and corporate standards, and in line with compliance with regulatory standards.
  • Develop and improve office systems on an ongoing basis as directed.
  • Work with allocated underwriters to drive the use of underwriting platforms.
  • Assist senior members of the team with data analytics and portfolio management/analysis.
  • Assist in the implementation of business plans in accordance with company direction including technology and the digital delivery of products to the market.
  • Work closely with Underwriters to ensure the maintenance/development of solid working relationships with brokers to create business opportunities.
  • Proactively keep up to date with industry, business issues and trends.
  • Attend client/broker functions when required.
  • Ensure client service metrics as agreed by Profit Centre are adhered to.
  • Maintain accurate files, registers and records to contribute to management reporting and timely service and policy issuance.
  • Complete all delegated projects in the manner expected and requested by the Manager.
  • Full participation in local and regional training (underwriting and personal skills).
  • Be actively involved in the reverse migration of policy administration by working with Underwriters, Compliance and Claims in amending work instruction and developing standards to ensure quality processing and increase in process efficiency to reduce multi-touch processes.

What we’re looking for:

  • Excellent relationship management skills.
  • Demonstrates understanding of insurance principles
  • Able to navigate and switch between multiple proprietary, vendor, web-based and standard computer systems.
  • Microsoft Office Proficiency in Excel, Word and Power point
  • Learning Agility - Demonstrates a growth mind-set through an ability and willingness to learn from experiences and new situations.
  • Ability to anticipate client needs and act proactively.
  • Ability to identify problems and match appropriate solutions.
  • Demonstrate attention to detail to ensure accurate documentation is maintained.

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place.  And that begins with our employees. We’re proud to offer a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

Functional Area:

TH - Other

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd

Source: American International Group