About the Digital Marketing Executive position

We are looking for an experienced Digital Marketing Executiveto assist in the planning, execution and optimization of our online marketing efforts. Promoting products and services through digital channels is complex. We are searching for a Digital Marketing Executive to use these channels to their fullest potential, because they are becoming increasingly useful for our company.

Your role will be to manage the marketing of one of our business unit. You will be directly reporting to VP digital and will benefit from all needed trainings. Your daily tasks will take you through every single channels of the digital. 

Profiles required

Option 1 - You're more of a project manager with great skills in organizing campaigns on paid channels & via CRM. You won't have necessarily to do the technical setup. Your role will be more about managing and optimizing the campaigns. 

So 5 being the maximum you should feel comfortable with the following:

• Analytics 2
• Design 3
• Content 3
• Paid channels 4
• SEO 2
• PR 3
• CRM 4
• Automation 3
• Project management 5
• Tech languages (python, Mysql, HTM, CSS) 1

Option 2 - You're more of a growth hacker with great skills into setting up new project. You definitely need a good experience in paid, SEO & automation.
So 5 being the maximum you should feel comfortable with the following:

• Analytics 4
• Design 1
• Content 1
• Paid channels 5
• SEO 4
• PR 1
• CRM 4
• Automation 5
• Project management 4
• Tech languages (python, Mysql, HTM, CSS) 1
  

Digital Marketing Executive responsibilities are:

• Assist in building a lasting digital connection with customers by formulating effective strategies

• Plan and oversee brand's social media activity (Twitter, Facebook, and others)

• Increase company and brand awareness through optimized brand advertisements using Google AdWords, Facebook, and other platforms.

• Be actively involved in SEO efforts (keyword, image optimization etc.)

• Prepare online newsletters and organize their distribution through a multiplicity of applicable digital channels

• Update website, providing insightful, creative ideas for content marketing

• Improve user experience through collaboration with design department

• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)

• Acquire insight in online marketing trends and use strategies current to market

• Maintain partnerships with media agencies and vendors

Digital Marketing Executive requirements are:

• Proven experience as Digital Marketing Executive or similar role

• Outstanding knowledge and understanding of digital marketing concepts and best practices

• Experience with B2C social media, Google Adwords; email campaigns; SEO/SEM

• Crystalline, perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)

• Skills and experience in creative content writing

• BSc/BA in marketing or relevant field

• Creative content writing

• Communication

• Interpersonal skills

• Analytics/of an analytical mind

• 5 years minimum in similar position

• Experience in doing things more than managing the project

Why you're going to love it

1. Challenge: Our team is going fast. Like really fast
2. Mentorship: Your direct manager has been working for the last 15 years for a lot of startup. He will definitely take you out of our comfort zone
3. Learnings: In addition we will build learning plan in order to push you far beyond your current skills.
4. Experience: You're going to work a lot. We work around the clock to deliver. 
5. Creation: We're building new things. So whatever we're doing will be new and challenging
6. Expertise: if today your total knowledge represents 100  points. We will help you make it worth 1000 points.

About us

We are a startup focusing on developing awesome solutions for the Healthcare industry. Due to our continued growth we are looking for a highly motivated inbound marketing manager to work on customer acquisition projects for us.

Copywriter / Content Creator

• Have Freedom Over When, Where & How You Work
• Rapid Growth in New and Existing Writing and Creative Skills
• Paid Holidays Whenever You Like
• Monthly Salary Without Time Tracking
• Quarterly Performance Bonus

Hello—we're Trialfacts, a remote entrepreneurial company, and without us, a lot of medical research would not be possible. We're searching for a Copywriter / Content Creator to help our team solve our clients' biggest problem. If you're looking for a position where you can set your own hours, take holidays as you see fit, work remotely from home or anywhere in the world, and help medical research succeed, then please read on.

Today's highly sophisticated medical system has added nearly 20 years of life expectancy, reduced infant mortality by 90% and maternal mortality by 99%. Polio, leprosy, smallpox, and tuberculosis are practically eradicated, even in the poorest countries in the world. There's plenty of room for improvement, but a big part of what's been achieved is due to new medications, medical devices and understanding developed through clinical research.

Our clients – academic researchers and medical research organizations, are working hard to continue to develop treatments and devices, increase our understanding, eradicate sickness and improve quality of life. Their biggest challenge is spending half of their time searching for and never being able to recruit enough of the patients required for their clinical trials.

Our company – Trialfacts, removes the biggest hurdle and frustration to conducting their research, by recruiting the patients and volunteers they require for their clinical trials, and many times thereby saving their research. We're the only company in the industry to also do this in a predictable and reliable manner, by determining upfront exactly how many patients we can recruit, and backing that up with a money-back guarantee.

We're looking for someone who can:

Write— At Trialfacts, we recruit volunteers and patients for our clients' studies through our website as well as social media channels like Facebook. To do that, we need eye-catching and informative web ads, video ads, landing pages and social media ads for each study we recruit for. You'll be responsible for creating the promotional material for each study. You'll also write up the questions we will use in the online questionnaire to determine whether or not a patient or volunteer is eligible for a study.

Describe— For each study, the client will provide us with official study documentation such as Protocols and Information Consent Forms. These documents explain what the study is about and what is required of the volunteer, however they typically use a lot of medical jargon that is difficult for the layman to understand. It will be your job to read through these documents, absorb the important stuff and use them to create informative, accessible and appealing descriptions of the studies for the volunteers and patients. To keep our ads fresh, and are audiences interested, we'll need you to think outside the box and come up with a variety of ways to tell the same message.

Research— In order to write relatable, appealing copy that is received well, you'll spend time researching the audience - whether it be Type 2 Diabetics who want to lose weight, healthy volunteers or teenagers diagnosed with depression.  

Collaborate— You will be working closely with the Recruitment Team to create the best possible promotional material. Specifically, Elyssa, our Recruitment Manager, will help guide and train you and Ragnar and Franz, our Paid Advertising Specialists will work with you to test what copy is the most effective.

What's in it for you:

Autonomy — We don't have set working hours. We don't have a leave application process (you can take paid holidays whenever you want). We don't micromanage or babysit. You'll be accountable to the rest of the team purely on your results, and not on the number of hours spent working.

Our team is remote (we communicate via Slack, Basecamp and video conferencing software). We set our own hours based on what works for us and our clients. As long as you have a good internet connection you can work from wherever in the world you choose.

Innovation — We've launched innovative patient recruitment strategies (e.g. our phone screening appointment system, researcher interviews, social media recruitment), and we're constantly improving our service. We have developed a data-driven forecasting approach that provides predictability in a volatile industry. Our consistent, data-driven process has allowed us to be the first and only recruitment company to provide certainty to our clients via a money-back guarantee.

It's our data-driven approach and continuous focus on innovative patient recruitment strategies that allows us to help our clients successfully reach their goals.

Impact — Trialfacts plays an extremely important role in contributing to medical research and driving humanity forward. Our clients—researchers working at universities, pharmaceutical companies, biotech companies, natural medicine companies, hospitals and medical practices—work hard to develop treatments and technology that cure diseases and improve quality of life.

Growth — As a member of a small team you'll be exposed to many areas of the business. You'll be given the opportunity to learn many new skills and experiment in many new areas, as well as progress and build on what you already know. We'll encourage you to test out new creative ideas and expand your copywriting skills. You'll have access to courses and training programs of your choice, paid for by Trialfacts. Each quarter we'll put in place a training plan to increase your skills, knowledge, experience, and responsibility.

Opportunity — As a small and innovative team we've done away with outdated corporate thinking like the physical office, micromanaging and bureaucratic leave processes, but we haven't thrown the baby out with the bathwater. We offer a stable monthly salary. You will also be eligible for a quarterly team bonus and an annual salary review. You will have the opportunity to develop your career with the possibility to grow into positions of additional responsibility and/or leadership in the future. The future looks optimistic as we continue to improve and expand on our core service.

Meet some of the team:

Nick Karrasch, CEO— I'm an Australian currently living in Melbourne, after spending the last 5 years in Canada. I started Trialfacts, and also previously founded a business and sales funnel automation consultancy. I have interests in medical research, entrepreneurship, learning, futurology, meditation and psychology. My weaknesses include craft beer, good coffee, trying to emulate ultra-successful entrepreneurs, and a nerdy love of hard sci-fi and rational fiction.

Elyssa Markle, Recruitment Manager— Elyssa ensures recruitment goals are met at Trialfacts. Coming from an advertising agency background, she enjoys working closely with clients and finding innovative solutions. Elyssa is travelling around Asia at the moment but is originally from New York. Although she appreciates the city life, she mostly enjoys exploring the underwater world and trekking high above sea level. 

“What I enjoy most about being a Trialfacts team member is the encouragement to be inventive. No idea is off limits to sharing and the team atmosphere creates a space to be creative with how you want to approach a project and problem solve. There is a strong sense of communication and team camaraderie, something I find to be very important in a remote position!”

Ragnar Crafoord, Paid Advertising Specialist— Ragnar is in charge of bringing our client's participants at the right cost and speed. You'll be working closely together to get the best possible results for our campaigns. Ragnar is from Stockholm, Sweden but can be found in Seoul, South Korea where he has found love. On a Friday night you're more likely to find him reading or writing a novel rather than being outdoors. Like the rest of the Trialfact's team, he loves travel, adventure and personal growth.

“I love the flexibility, freedom, and personal responsibility that comes with working at Trialfacts. I don't like working in a corporate environment, with redundant meetings and politics. Trialfacts has none of that. Here, it's about results, innovation, and constant improvement. The best job I've had.”

This position is for you if you:

• Excel at written communication— from landing page and web ad copy to communicating with the team, being able to write well is a must for any Trialfacts position, but especially for yours. Being in a remote team, you must also be great at communicating and comfortable sharing your thoughts - whether it be in Slack or during a team meeting on Zoom. At times you will even use screenshare software (like Loom) to explain a concept or provide feedback.
• Are able to create compelling copy for promotional material— after synthesizing large amounts of information you need to be able to have a natural ability to be able to put yourself in the relevant person's shoes to be able to create effective copy for web ads, video ads, landing pages, questionnaires and social media ads. You're excellent at summarizing the key points to communicate about a study.
• Able to translate medical jargon into layman's terms— you're not intimidated by terms like 'stomach-emptying', anticoagulant, Borborygmi and Choledocholithiasis and able to quickly explain them in simple language.
• Can write in American and Australian english— you're expected to know the difference and adapt your writing accordingly.
• Are highly organized— you'll be writing several promotional materials for various studies every week. If you're not highly organized and comfortable in a fast-paced environment then you're not a good-fit for this role.
• Are flexible— in an entrepreneurial business we sometimes have to wear different hats. We're looking for someone that takes ownership and wants to help grow our company. If you're the kind of person who would rather sit back and say "that's not my responsibility" then please don't apply.
• Tech savvy— you must be 100% comfortable with using online work tools like Slack, Basecamp, Pipedrive, Helpscout, Loom, Google Docs and more.
• Love learning— we're a team that's driven by learning and improving. We're looking for someone who wants to learn and develop their professional skills, grow as a person and constantly improve the service that we provide.
• Are results-driven— you will be coached and guided, but ultimately you will be responsible for your performance.
• Are looking for a full-time position— we're experiencing growth and we need someone who can fully commit to Trialfacts and get up to speed quickly. We're not looking for someone who has their own part-time business or freelancing career on the side.

Summary

Yes, this position description is so long that it needs a summary! Here are the facts:  

• Set your own hours: Choose when and how you work, but there needs to be some flexibility to have training and meetings with our Operations Manager, Jess, and our Recruitment Manager, Elyssa. This is a full-time position.
• Work remotely: We're a virtual team located around the globe. You can live anywhere or travel with this position. You will need a reliable internet connection.
• Results-based environment: You'll be evaluated based on your results. You will not be micromanaged, but you need to be keeping up with deadlines and producing high quality promotional material for our studies.
• Commitment to learning: We believe in continuous improvement and growth. You'll be mentored, guided, and trained by our Recruitment Manager, Elyssa and team. External resources, courses and training programs paid for by Trialfacts.
• Contribute something meaningful to the world: We make a lot of medical research possible that would otherwise fail, and remove the #1 headache faced by researchers in a predictable and reliable manner, backed by our money-back guarantee.
• Trial period: There will be an initial paid trial period typically lasting 2-3 weeks (sometimes longer) with 3-4 candidates.
• Compensation: Compensation will be a monthly salary plus the potential for a quarterly team bonus. Salary is reviewed annually.

Interested in making a difference with us? Here's how to apply:

If you are interested in this position, please click the button below and follow the application instructions. Please note that in addition to interviews, this hiring process will involve a small number of short assessments similar to some of the work to be completed in the role.

Website Lead: Corporate & Customer Content (Customer Services)

• Manage the day to day operations of the Sydney Water website, ensuring all customer and corporate content is accurate, timely, compelling, targeted for the relevant audience, aligned to best-practice communication principles and delivered in a manner that achieves corporate and customer objectives and reinforces Sydney Water’s key messaging
• Work collaboratively with other teams to ensure that all web content is aligned to the Sydney Water strategy and brand guidelines; and to understand user behaviour on the website to identify, prioritise and implement changes and improvements
• Manage a website quality assurance and publication process to ensure that corporate and customer web content conforms to digital design principles, brand guidelines, and meets the needs of the intended audience
• Permanent Full Time
• Location, Parramatta with WFH options available

At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities. We have a new Sydney Water website going live in 2021 and we are looking for a dynamic, collaborative and customer-focused Website Lead in the Customer Services team to manage the corporate and customer content on the website to meet our strategic aspirations and the needs of our customers.

About us

We have a proud heritage and a progressive future, providing world class drinking water and managing beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.

About the role

The purpose of the Website Lead role in Customer Services is to manage the day to day operations of the Sydney Water website and to coordinate the implementation of the longer-term strategic direction of the site, working collaboratively with key partners in the Brand & Communications and Digital teams.

The role manages alignment to agreed website design principles, Sydney Water’s digital brand guidelines, policies and procedures to ensure the website positions Sydney Water positively to enhance our corporate reputation, and provides an effective channel for customer service by ensuring that customers can quickly and easily find the information they need.

Other responsibilities include, but are not limited to:

• overseeing the website change prioritisation process, in co-ordination with key stakeholders from other parts of the business
• providing expert advice to key internal stakeholders on website best practice to ensure content enhances corporate reputation, aligns to Sydney Water’s channel & brand strategies and meets customer needs
• identifying changes in customer needs and change & improvement opportunities through internal stakeholder engagement, analysis of user behaviour on the website and analysis of customer research, surveys and other data sources
• helping to quantify the benefits of changes to website design, structures, content and functionality.

 About you

• Bachelor degree in Communications, Marketing, Digital Media, Web Design or similar
• Excellent stakeholder and interpersonal relationship skills; to build alignment and work collaboratively across different teams within Sydney Water
• High level of communication, writing and editing skills
• High level of skill in in Adobe Experience Manager (including Adobe Target & Analytics Essentials)
• High level of skill in Google Analytics 360 and experience with the collection and reporting of customer insights using Google Analytics
• High level of knowledge about search engine optimisation (SEO)
• 7+ years experience in a similar role (website management)
• Experience implementing UX principles to websites

 Please see the position description for the role’s full accountabilities

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information please contact 

http://rachel.jose@sydneywater.com.au/

Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process. Please advise if you require any adjustments to actively participate in the application and recruitment process.

We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application

We are looking for an Account Manager (AM) who can join our growing team and take on the role of primary contact for a number of our existing client accounts across APAC.

In this role you will be responsible for owning and managing strategic client relationships, ensuring a successful partnership.

About you

The AM acts as the primary contact for a designated portfolio of existing OpenLMS & eCreators client accounts. The AM, while acting as the client advocate across the organisation, is responsible for maintaining high customer satisfaction while building and executing the sales strategy within each account in order to maximise revenue growth for both software and services.

The AM needs to be adept at communicating at the user level as well as the executive level; responding to their enquiries and updating them on new product developments with the overriding intention of providing second-to-none customer service whilst spotting business development opportunities. The AM also serves as an internal advocate for the client helping to drive support and change when necessary to help the client achieve their business objectives.

Successful AMs thrive on new challenges or problem solving and have the creative ability to recognise new opportunities. They have an excellent understanding of the sales cycle and strong communication skills, and are committed to success through teamwork whilst at the same time remaining focused on achieving personal targets and objectives and partnering with the client to increase the effective use and adoption of the edTech products and services on offer.

What you'll be doing

The Account Manager will be responsible for each and every account assigned to them. You will coordinate directly with all Open LMS & eCreators team members involved in serving the account and its current status.

Manage a portfolio of existing clients focusing primarily on client satisfaction, revenue generation, and growth of the account. Build strong client relations from user through to executive level.

Partner with direct sales, pre-sales, professional services, marketing, and operations as appropriate to ensure alignment at all levels of the Account.

About the company

Open LMS is a Moodle-based Learning Management System that helps educators improve the learning experience and outcomes of millions of learners across the globe.  In partnership with our community of educators, we continually innovate to better enable educators, parents, and learners of all types to teach, learn, connect, and communicate whenever they want and wherever they are.  Most importantly, we help every student achieve their full potential through access to lifelong learning.

We also offer a full portfolio of education technologies including exclusive reseller relationships for web conferencing, accessibility improvement and innovative content offerings from both Blackboard and Learning Technologies Group.

In October 2020 eCreators was acquired by Learning Technologies Group plc and merged with Open LMS to create the largest Moodle services provider in the world.

Established in 2007, eCreators are Learning Management System and eLearning Content Development experts. Clients include corporate, government institutions, tertiary education and RTOs. eCreators was ranked in BRW's Top 100 fastest growing companies in 2016, was a state finalist for the Telstra Business Awards in 2019, were awarded the Global Moodle Partner of the Year in 2019 and won six LearnX awards in 2020.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Dairy Australia develops tools for farmers and industry to assist in making decisions today, while delivering services that support on-farm profitability. As part of an Essential Services industry, our investment in research and innovation supports the sustainability of the dairy industry. Our people are committed to delivering benefits to the industry.

Dairy Australia is seeking an enthusiastic, self-motivated Senior Public Relations Manager to join our high-performing and talented Corporate Communications Team, working to drive positive outcomes for dairy farmers. This is a full time, 12-month maternity cover position.

Reporting to the Corporate Communications Manager, the primary objective of the Public Relations Manager is to drive the development and implementation of Dairy Australia’s consumer public relations (PR) and social media strategy while also supporting corporate communications activities.

The key responsibilities of the role include (but are not limited to):

• Lead the development and implementation of the Dairy Australia consumer PR strategy including health influencer and community activity.
• Ensure consumer PR strategy is integrated/aligned with overarching marketing and corporate communications strategy and upholds the brand and reputation of Dairy Australia and the industry.
• Develop, manage, and evaluate consumer PR programs and campaigns – consumer digital channels, media relations, social media partnerships, influencer engagement and events.
• Manage media relations and spokespeople aligned with consumer, community, and health campaign objectives.
• Support and leverage PR activity through engagement with influencers health and nutrition, farmers, environmentalists, vets, etc.
• Develop and maintain strategic relationships/partnerships with key health influencers that will help reach our target audiences.
• Support Corporate Communications activities as required (media, website, intranet, publications, articles, speech writing and events).
• Lead the development of DA’s social media content and channel strategy.
• Oversee the development and implementation of content schedules to support key initiatives in line with the broader marketing and communications strategy.
• Ensure social media strategy is integrated/aligned with program needs, media and communications strategy, and digital strategy and upholds the brand and reputation of DA and the industry.
• Ensure proactive and reactive social media process and response in a timely manner and aligned with best practice.

To be successful in this role you will need:

• A degree in marketing and communications or a related discipline.
• 5-10+ years public relations management experience.
• Social media communications experience.
• Project planning and management experience and knowledge of project management systems.
• Strategic thinking and analytical skills with the ability to translate analysis into actionable project plans.
• High level communication skills - excellent verbal and written communications skills.
• High motivation and commitment to excellence.
• Experience managing people.
• Knowledge of, and experience in the Australian dairy industry (preferred). 

Why work for Dairy Australia:

At Dairy Australia, we aim to provide benefits that promote the overall wellbeing of our employees. This includes vaccinations and health checks as well as salary packaging and paid parental leave.

If you meet the criteria and have the required experience in a similar role we would like to hear from you.