Our client is seeking an experienced field based Service Engineer to join them on a permanent basis to be based 5 miles south of Leicester travelling to customer sites across the region.

To be considered for this Field Service Engineer role, you will have previous and recent service engineering experience working on construction / plant machinery within the JCB portfolio. You will carry out plant machinery diagnostics, servicing and repair in this customer facing site visit based role.

As Field Service Engineer, you will be a strong ambassador for your employer and will build strong business relationships with your customer and promoting a professional company image at all times, meeting and exceeding customer expectation. You will have a portfolio of technical / mechanical training certificates and will have proven relevant plant industry servicing experience ideally within the JCB range of products. Consideration may be given to those with plant industry servicing experience from a dealership background.

You will have a full driving licence as well as a forklift and trailer licence. This position offers the chance to join a superb well respected organisation who offer further progression, training and development, excellent benefits and job satisfaction. The position is salary graded depending upon level of experience and certification with the chance to earn more based on overtime. 40 hour working week 8am-4.30pm Monday to Friday.

Owing to the Covid-19 situation in the UK and Worldwide, please note that there could be delays in CV selection and interview processes to ensure safety of both job seekers and clients alike. However, you can be assured of our commitment to your job search and we will keep you updated through all stages of the recruitment process.

Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.

service@p-t-r.co.uk

service@p-t-r.co.uk

Job Reference: L28-24415

Employer:

St Andrew’s Healthcare

Department:

Academic Centre

Location:

Northampton

Salary:

£34,500 - £36,500

Role: Field Service Engineer

Contract: Permanent

Salary: £29,721 - £31,205

Location: Northampton

As a Field Service engineers you will be responsible for;

• The service and maintenance of diesel, LPG and electrical materials handling equipment
• Fault finding, planned preventative maintenance and pre delivery inspection of forklift trucks
• Ensuring customer service is kept to a high level and any queries are addressed
• Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment
• Complete job activity electronically and ensure all required parts to complete tasks are ordered
• Ensuring the company vehicle is maintained to a high standard and correctly stocked
• Ensuring customer relationship are maintained and developed through high standards of service
• Call out Rota as required

As a Field Service Engineer you will demonstrate;

• Relevant technical qualification
• Previous experience within a similar role
• Good understanding of hydraulic, mechanical and electrical principals
• The ability to work independently and under pressure
• The ability to manage and prioritise workload
• Understanding customer needs

As a Field Service Engineer you will command;

• A base salary from £29,721pa - £31,205pa based on a 40 hour working week
• Overtime is payable at X 1.5 Monday – Saturday and x 2 at weekends
• Vehicle is available for private use if desired (tax to be paid)

Other benefits include;

• Contributory pension scheme
• Paycare health scheme
• 25 days holiday + bank holidays
• Sick pay
• Profit share scheme after 12 months service
• In-depth product training with long term opportunities for personal growth and development
• Private use of the vehicle if the engineer pays the tax and fuel

About Us

Briggs Equipment is an engineering services and asset management specialist with its people core to everything that it does. We are Hyster-Yale Group’s exclusive UK distributor for materials handling equipment and have extended our offering to include industrial cleaning, aerial access, groundworks, agricultural plant and machinery to offer customers a total solution based on the service we can provide. Our team members are highly skilled and can offer flexible and bespoke solutions for our customers across a range of new, used or short term hire equipment.

Our Values

• Safety first
• Easy to work with
• It’s our business
• Innovate and Improve
• Build trust

Our values are based around employee experience as we believe this will also support high levels of customer engagement. We want our people to be empowered to identify improvements or risks and offer solutions. We encourage open and honest communication to make Briggs the best place to work.

Our Culture

We empower our people to make the right decisions for the right reasons which ultimately is to provide long term security of employment for us all. Our people tell us that they know what is expected of them at work and that they have the opportunity to do what they do best every day. We have an open communication style embracing two way discussion to obtain feedback for continual improvements.

ABOUT US

Avensys are one of the UKs leading Bio-Medical Engineering companies, supplying and maintaining medical equipment as well as providing training to the nations (and in some cases beyond!) Bio-Medical Engineers. Never before has the field of Bio-Medical Engineering been the focus of such attention; the pandemic has seen a huge rise in demand for the skills that ensure Bio-Medical devices are properly maintained, and Avensys is one of the key players in this new landscape. As well as providing engineers to the NHS Nightingale Hospitals, we have been providing training at these hospitals regarding the correct operation of ventilation and monitoring equipment.

THE ROLE

In joining Avensys as a Bio-Medical Engineer, you will be joining a team of the Nations best EBME engineers. We are known in the industry for the high standard of service we offer, and this is in no small part thanks to capability and diligence of our engineers.

This particular role will be based in Northampton with travel to the surrounding areas, and will require you to provide scheduled maintenance, rectification and modification of medical equipment for Avensys contracts in this area. You will be liaising with our account managers regarding the allocation of jobs, but you will be responsible for various elements of your own administration including recording service notes and parts orders on our Asset Management System, controlling your test equipment and inventories and complying with and carrying out personal risk assessments.

As part of our team of engineers you will be supporting (and receive support from) both your colleagues and your Senior Engineering Manager (SEM). You will receive training via our training academy to ensure that you develop your technical knowledge as regards equipment modalities as well as manufacturers.

ABOUT YOU

We pride ourselves on the quality of our engineers, and as such you will be an experienced medical engineer with experience maintaining and servicing Bio-Medical equipment.  Our engineers take responsibility for the sites on which they operate so you must be able to work with clinical staff to establish a good working rapport in which Avensys is well represented. This site ownership extends to managing 3rd party/ specialist engineers that must be brought to site – we have invited them and so are responsible for them.

You will need an understanding of MS office tools, such as excel and word, and you will be using our bespoke Asset Management System to keep records and upload documents so a level of general IT experience would be of use.

You will need to be diligent in your admin - our Asset Management System is used as an interface between you and the account managers and it is essential that the information is entered correctly in order for parts to be ordered, reports to be run and invoicing to be undertaken correctly.